I have been with numerous insurance companies over the years. I have now found one that I will never part with. Michelle Octavio and her team are above all.I highly recommend them. Give them a call today for a quote.
As a testimonial to how much we like and value Michelle, Linda, and all the staff..we moved away from Johnstown 4 years ago but refused to switch insurance agencies because of the professional courtesy and personal attention that you receive.I recently had some vehicle damage and loss and Michelle answered the phone that day. She was kind and caring and immediately helped me navigate the system. It was painless and fast!Thank you very much for always being there and for caring about your customers!
If theres any problem with my insurance details, I can get it examined and answers quickly. Everyone is very friendly and efficient. If one doesnt know the answer, it becomes a group effort to get the correct answer. Thanks 👍 M.O. office!
Michelle Octavio takes care of all of our insurance needs combined into one monthly price! Home, auto and life. So easy to talk to and always within reach!!!
Michele and her team have provided us with fantastic rates. They have found us every discount available with our homes and cars. We look forward to moving our business insurance with them. They are very compassionate when you file a claim and they make you feel at ease
Michelle is very friendly, helpful and professional. She takes time to answer all your questions and goes over all your options, making it easy to understand.
Michelle Octavio is proactive on finding you the best rates and discounts. Courtesy and reliable customer service. Returns phone calls promptly and goes the extra mile for her customers.
They are amazing any time I call. Friendly, professional and very caring! They are absolutely second to none!!
Great place for getting insurance. Michelle and her staff are the best
These ladies at State Farm are so friendly and caring. They explain the insurance in great detail so you understand what your getting. They are are all like family now.
They are people committed to their work, friendly, professionals, in my case having a language barrier they look for a way to explain me so that there is no doubt. God Bless You
If I’ve ever had to stop for any changes or questions the office staff was so very nice & always offered a cup of coffee! Just love the experience I’ve had with everyone there!
Helped me in a timely manner and was very helpful
Always available quick response time to any problems always willing to work with you
Michelle and her staff are always so nice and inviting. Never had an unpleasant expierience going there or on the phone. Very helpful and friendly.
We have had Michelle Octavio as our insurance agent for 2 almost 3 years and she has been so incredibly helpful from day 1! All of the people in her office are kind and professional!!
If I ever have to go into the office, they make it very fast and are extreamely nice.
Very helpful when needing to file a claim and all working there are very professional
Very fast nothing was ever late coming in the mail. And very responsive
Michelle has been the best agent I’ve had. I would refer her to anyone.
Great rates on car insurance. Home owners insurance is a good deal too.
Always quick and accurate answers. Friendly!
Michelle is great to work with! She has vast knowledge of all types of insurance and explains everything so that we understand exactly what we’re paying for. Rates are great and everyone at her agency is always friendly and helpful.I would recommend this agency to anyone!Thank you Michelle for all your help.
Great customer service, very nice ladies!
Great people.
Always bends over backward to make sue I get what I need.
Always very helpful and very friendly staff.
If i could leave no stars i would. very rude hung up on me. and poor communication stay away from this place please. it will save you money,time and a headache
Quick and easy
All of above.
The agent always talks to me personally, and does all she can to help with whatever I need.
Great Customer Service!