Awesome agency to deal with. Anytime I have a question about a policy, or need documentation they are quick to respond and send what’s needed. They will help find the best rates as well.

I already had car and house but when I added my motorcycle ins. It saved me so much on my bike, car and house, It made my bike ins. free. Courtney was great

Amazing service. Got me very affordable insurance for the coverage I wanted! Thanks guys.

They charged me for insurance I already canceled and refused to refund me. Crooks!

Much lower rate then I was paying with Big Brand insurance and great local service

Bundled our insurance with Brett insurance. Saved us a bundle!

They treat me well with good rates

Love that they are able to shop for the best rates at reputable insurers, happy to sit down with you and discuss options that fit your needs, staff is great

I’ve used my fair share of agencies over the years and the customer service at Brett Insurance is simply unmatched. They are always there when I need them and very responsive to all my inquires. Highly recommended!

Not an agency that always has their customers best interests in mind. Look elsewhere. When told the existing policy was higher than recent competitor quotes, the response was Yeah, well fix that next renewal. Next renewal rates went UP, so found better customer service and pricing elsewhere.

Several years ago, when i started into practice, i was told i need to have insurance. Being a novice with being in business, and insurance, I had Brett Insurance Agency write my policy. The price was very affordable. I had no idea what all my policy covered. Two years later, my office burned down. I was surprised and relieved what all that policy covered. Brett Insurance will always write my policy. Thanks

Absolutely the worst company I have EVER had the displeasure of dealing with. When I got my auto insurance policy I was told that I could not get full coverage or collision on my vehicle because of the age of the vehicle. It was a 2002 and got the policy in 2017. Had a car accident last week person in front of me turned with no signal and I couldnt avoid the accident so I pretty much got screwed out of my vehicle. Forget the fact that I paid my policy in full and on time every month for a year and a half to have them tell me that the first time I need their assistance that there is nothing they can do for me and I should have had full coverage and collision. You know the stuff I was told I couldnt get. Will never do business with them.

Jim Brett and his staff have always been kind and helpful. They’re Johnstown Magazine’s Best for good reason!

Very nice stuff, prices are reasonable

Easy to deal with, kind and knowledgeable.

Please BEWARE of the Brett Insurance Agency, Inc.. I have had a nightmare month with their unprofessional staff from all levels of the organization INCLUDING their insulting and disrespectful owner Jim Brett. My wife and I are moving. I thought, well this shouldnt be so bad since I use an agency I will just call them to see about how to transition from homeowners to renters. Shouldnt be hard, right? Since I have a pit bull, they were going to have to shop around to see if anyone would cover me. Whatever. Well, after several business days of no response I called back to get a status of my renters request and was just told that we are busy and I havent even started it yet. To which I replied, We are moving very soon, and I need to confirm insurance in order to finalize a lease. Since I had all of this extra time to work with, I decided to shop my auto around. Well, it took me 15 minutes or less to find out that Geico was about $280/yr cheaper. Funny, when I had Brett shop it around a few months prior, I was told that they couldnt get a cheaper rate. I also decided at this point to start checking around for pit bull friendly rental insurance providers. SPECIAL NOTE TO PIT BULL OWNERS: STATE FARM doesnt care about breed. They were also very reasonable. Thanks State Farm!! I digress. Well, since I was going to be moving my auto, I started the process of cancelling my auto and umbrella through Brett. I did however call back and reiterate that I needed to make sure that my current homeowners could be rewritten to an empty dwelling to MAKE SURE that I maintain coverage until we sell our house. After being passed between Brandy, and a coworker and then back again, I was told that I would have a response on the rewrite details by Tuesday, a full 2 weeks after my initial contact. Big surprise, no call. So that brings us to today, Wednesday when I get a voicemail from THE Jim Brett. Im thinking, wow, pretty cool, the owner reached out because his staff has been jerking me around. So picture my surprise when I call him back and he expresses disappointment in ME that I picked State Farm for my renters and moved my auto to another provider. No apology for awful response time, and no offer to get my homeowners to empty dwelling policy rushed out since I had been waiting for 2 weeks already and am moving in 11 days. Instead, he says well since you already moved your other policies, Im not really interested in writing your homeowners. I was shocked. The owner, telling me that after his company has already failed me on several commitments, that he will not be following through on writing the final piece to my insurance puzzle. Basically, the Brett agency was dropping me. Jim said well, youre dropping me. I guess that is one perspective in an all or nothing world that Jim must live in. Thanks Jim, for pulling the rug out from under me 11 days before my move. Now I get to scramble and find another homeowners policy and set it up for payment through my Mortgage escrow account. UGH. Absolutely no value added by this company, but plenty of stress in an already stressful time for my family and I.I have to caution you to not support this organization. They are apparently only focused on new business development, and cant be caught up with re-shopping current accounts to seek lower rates or rewriting policies to accommodate life changes. Please do yourself a favor, dont engage them for your insurance needs. Seek out another provider that truly has your best interests in mind. And in this world of being able to obtain instant insurance quotes, DO NOT ACCEPT 2 week turnaround and slow response because your agent is busy.

Worst insurance company dont use them ignorant people that work there.

I wouldnt recommend anyone to do business with them. They reported me twice to motor vehicle saying I didnt have insurance when in fact I did. Motor vehicles suspended my registration for 60 days because of this insurance company. I wouldnt send nobody to them because of the false information they sent to motor vehicle.

Not real heapful when you make a claim