I was very impressed with the level.of service and friendliness of the employees. It was very busy and there were several cars lined up at all the service bays, but every employee I saw and interacted with was efficient and friendly.
Excellent customer service! Courteous, professional, and proficient service! These employees went beyond the norm and provided an extensive quality of service you hardly ever see anymore!
Best place ever! I have taken our cars here for over ten years. They always have amazing and trustworthy people working here and provide fast and affordable service.If my car has any little issues in-between oil changes, I run it by Jiffy Lube first and they’ve always helped with either fixing it or letting me know what’s wrong before I go to the dealership and it’s greatly appreciated.
Great job. Great rates. Very thorough. Quick and easy. Good people. Everyone was very friendly.
This place is amazing and I learned some new things about my car
Was in and out quick. Folks very friendly and helpful. Dude seemed knowledgeable and pointed out a potential future coolant tank problem that I appreciate. Fantastic experience.
Great service and super fast. Lived up to their name!
Should carry different oils!! But, a synthetic is pretty much the same as......But, all the guys where nice, good to deal with.
Quick, friendly, attentive to customer wants. All at a decent price. How oil changes should be. Usually tough on my reviews and was not in a good mood today. These guy are good.
Very quick and professional service, clean shop. Exceeded my expectations.
Great got me in and out quickly thanks jiffy lube
Excellent service and very fast!
The guys who work here are phenomenal!! Ive never been treated better and they have me a great deal@! Thank you in taking everyone to come your way
Quick service. Guys here know what theyre doing. Often times technicians at other oil change business are not confident in whats best for Fiats (solely from my experience), and it was no issue for them. Shoutout to Mike, who let us know we handed him an extra 20 on accident and for giving us great service.
Very thorough and well informed. Will definitely be using them regularly.
Jesse, Mike and Brady were extremely friendly. Quick service.
Took good care of my car and were friendly.
Best prices around and very fast! Friendly people but pushy with all the extra services, otherwise would be 5 stars
WOW! Awesome service, super fast, didn’t try to rip me off. Would definitely come back if we still lived here!
This place always has good service, good prices. The employees should be paid a lot more for what they do
Not customer friendly.
Great vehicle service and really efficient with servicing oil and other auto needs.
I always get amazing service here. The staff are polite and knowledgeable. Theyre also very nice about adding discounts/coupons. I cant reccomend them enough!
They are so nice and so fair in pricing. All of the employees are clearly experienced and knowledgeable. I’m never going anywhere else again. Really I’m so pleased!!Update: So I came back for another oil change and apparently the last time I was here the cap on my wheel fell off. They kept it waiting for me all of this time for when I came back! They were going to mail it but they didn’t have my new address (I moved from NY and they weren’t sure if I would get it). They remembered me right away :)These guys are top notch people. I hope they know this. I hope everyone comes here. Also, they are covid compliant and made me feel safe. Thanks again guys!
Omg 😲 this is BY FAR the VERY BEST Jiffy Lube location I have ever visited and used within the Tri Cities area!!!! Their employees were so friendly and helpful that I had to get on here and brag about their utmost customer service. I told these particular employees everything that had been going on with my vehicle outside of just needing a routine oil change and an air filter replacement and they absolutely surpassed any and all expectations of just about ANYONE who I have asked for help and advice!!!! Thank u so much to this locations employees for offering me such great help and advice and even local numbers to mechanics around the Tri Cities area in order to assist me with getting some minor transmission work done to my car. Keep up the great work and I will MOST DEFINITELY be back to this location when I am due for my next oil change. Sidenote.......Michael was the employees name whom helped me the most and gave me such great advice and answers to my transmission issues and sensor malfunctions 😉😉😉😉
Best place to get an oil change, very fast and knowledgeable
I have been taking my vehicles to this particular Jiffy Lube since 2011. The consistency and care in which this team has provided during my visits have been nothing short of outstanding. Not only do they work fast and efficiently with oil changes, but this team is also well versed in the ability of spotting deficiencies before they become a bigger issue down the road. Cant beat that customer service either. 5 stars.
The employees do their job well. Ive always had a really good experience there. Thats why they will have my repeat service.
I dont think Ive ever had a more pleasant and fast oil change in my life. The guys there were really nice, checked all my fluids, topped off what was needed, made recommendations (with honesty), and didnt try to shove extra expenses down my throat like most places. Ive always gone to Free Service in the past, but Jiffy Lube is not only much nicer, more professional, and cheaper, but they also clean your windows and vacuum. And I was in and out in less than 15 minutes. $60 for a synthetic blend and a 15 minute wait...you seriously cannot find another place in town to beat that.
Fast, friendly, awesome service!!!
Quick, polite, cheap, and efficient. Ill definitely be coming here from now on for my oil change services.
Very thorough full family trusted
Quick, friendly.
Excellent and trustworthy shop for oil changes.
Great friendly quick service
Great customer service but worried in line for awhile and coupled with jabbering to stay in your car because of covid.
The guys were very polite and communicated every step of the way. As a young female Ive had many shops try to recommend unnecessary/additional services and they didnt. They were professional and did a great job. I will be back again.
Super quick oil change. 15 minutes or so. Reasonable price. They topped off my fluids too. Most importantly, they didnt try to sell me stuff I didnt need. Definitely recommend.
Manager and staff was very helpful and pleasant
Excellent and Professional service!
My Wife got her oil Changed there, she was very impressed with the professional attitudes and fast service
Used them a couple of times, not a bad price or wait time. My only complaint would be that they do not do everything they list as complimentary when you verbally state something was completed at the time of check out, & clearly was not done often makes one wonder if anything else was truly completed. Called and even told them it wasnt done he said I could bring it back and they would see that it was done. Its the principle $72.79 🤔full price/partial service. Just double check your invoice to make sure of what you are paying for.
From the moment I came into the shop until leaving...excellent quick customer service. They explained everything in detail before doing it. Will be returning!
I was shopping around, trying to find the best place to get an oil change, and Im glad I chose this place. Staff is not only helpful and knowledgeable, but they are friendly and courteous. Prices were good, and the complimentary services like vacuuming and window washing were very much appreciated. I will be recommending to others, and I will be back in the future.
Polite, reliable, well-priced.
Super nice staff very professional and they do a through job Thank you!
This place was SO fast! I had oil, air filter, and windshield wipers done in like under 10 min 😱 staff did not try to up sell me and was honest about what could wait until the next check up. Wonderful service!
Really nice location not my favorite one but its still a good place for an oil change. Some of the staff seem like they dont care while the others are so good they seem to be helpful enough to make up for the others. Jiffy Lube is a great store all together tho.
These guys are awesome. Aired my tires, cleaned my windshield WHILE changing my oil.
Always fast & friendly
Great place was quick
Jiffy lube is a good place here in town with nice people and they are not a bunch of minimum wage workers that do not know vehicles but work there anyway. A guy there had a stripped oil pan and just a local $9 an hour tech rethreaded his oil pan and did not charge him a dime. I was impressed by that and I would recommend
Great service would reccomend for sure
Great service, employees were friendly. Also provided free vaccum and washed my windows
$118 for an oil change with an oil flush WOW way to expensive
Expensive but good work. Advise finding coupons
Excellent service. Ill definitely start taking my other cars here.
I only give the JC Jiffy Lube a 5 star review is because I went to TN for Thanksgiving last year and at the time my boyfriend was employed there and he worked on my car and did a great job of it.
Jiffy Lube is really great 2 thumbs up!!!
Needed just windshield wipers, but it went smooth n easy. Have always used JL everywhere Ive traveled by auto. No matter where, its always the same professional service!
Always great and fast service, no matter what part of the country.
Fast and friendly
Excellent staff!! Fast and friendly!! Thank you!
Poor service and managers were rude after they stripped my oil plug out and refused too fix
Mike and his team always take time to explain everything. If I decline a service, they never argue and keep my car clean. No greasy fingerprints left behind.
Super friendly staff. Very helpful and never try to pressure you into an upsell. Quick and affordable.
Exceptional service! The team there was able to get me in and out in less than 20minutes. Highly recommend!
Great service!
FAST, PROFESSIONAL SERVICE!
Super friendly service!!
I have no respect for the owner or staff. Horrible service. I wouldnt take my car back even if they paid me. I would NOT recommend going here. If i could give a no star i would. They dont even deserve a one star. But its the least i could give. Thats how bad the experience was. Not just one time but many.
$75 for an oil change for a 2011 Sonata.... I think i needed to be jiffy lubed... 😲
Got my oil changed yesterday and today my car completely leaked all of the oil and I was stuck on the side of the interstate. They failed to tighten in the drain plug all the way.
Most helpful and very knowledgeable mechanics. They really know their lubes! 😎
Always professional, great service!
Quick service and not pushed into buying something you dont need
It was very fast. They do sell the filters, but they are not pushy about it. I like the staff here.
Will never be returning to this business. The cost difference between synthetic oil and conventional oil is outrageous here. No other service facility charges that much in difference. We have always paid $61 at either the Valvoline or Ford dealerships when getting the vehicle serviced. This Jiffy Lube charged $93.61 for the same service and on top of all they were extremely rude when asked why the cost was so high. Guess that the extra $52.00 was for washing the windows that they half a$$ed. We will never use any Jiffy Lube again and fortunately if all of them opperate as this one does, they will not be in business much longer anyhow. DO NOT USE this service facility. THIS IS EVERYONES WARNING. DO NOT SAY THAT YOU DID NOT HAVE A WARNING.
Great place
They are friendly, good, quick, nice big window to watch up close, also very thural inspection. Only thing they dont change cabin filters
Fast, friendly, accurate. The staff on 8-21-17 have great team work.
Great service, knowledgeable staff
It wasnt as bad as the reviews said. Wish they were quicker though.
Love all of these guys! They make sure I dont kill myself or others while Im out on the road!
Always super friendly
Wow....some of these sound like my transmission issues now. They bring in your air filters to ask us to change them...up sell....it looked like they dragged them across the floor. I had an issue right after they changed my oil and filters....the engine light came on i thought it was odd then it went off,,,but my trans changed rough for a few miles then stopped. On march 14th, I had another change...same drill with the up sell attempts, but this time the engine light was on when i got in my car to leave. Thinking it was the same situation with a re-calibration or something, I left and sure enough the transmission changed rough again..I figured itd quit again but it hasnt.... not sure if I should make them look at it since I cant prove it now that Ive left. Someone told me it may be an air intake temp sensor that they bang on when they rip out your air filters to try to upsell you...all i can say is..if they knew my day job, theyd better think twice.
Nice job
A few weeks after having my oil changed here (June 2012), I noticed my automatic transmission was stalling. I had it looked at, and someone had unscrewed the filter on my transmission, damaging it, and then screwed it back on. Unless some malicious criminal did this at night, what happened is that someone at this location unscrewed the wrong filter, using excessive force and causing damage. But when transmission fluid came out instead of oil, instead of replacing the filter with a new one (or for that matter, telling me!) he screwed it back on, casing a slow transmission leak, and ultimately leading me to need a transmission replacement. This could be due to one bad employee, but then again, it could reflect poor management. Judging by the other horribly reviews, as well as the lack of professionalism I observed there, I assume the latter.For the record, I regularly visit a Jiffy Lube in Middleton, WI, whichI would recommend to anyone. It all depends on the local manager.
Great staff and in and quickly
Always efficient and friendly. Good reliable service.
The fastest oil change I ever seen
Been using these guys for years. Always get good service.
Fast and friendly!
Fast service
Been using Jiffy Lube for yrs never had a problem
Took my girlfriends car to get serviced and they didnt put the oil filter on right twice I will never go to Jiffy Lube again and I will tell everyone I know to not go there
Very pleased with the customer service provided!
Good service