The worst company i have ever worked for!They work you 16 hours days with hardly any time off your feet and to top it all off after you wait 3 weeks for your first check they decide you’re not important enough to pay ! Still waiting on a check in the mail that was never sent out ! They rush you thru safety training by giving you the answer keys so no one learns anything and Double ride on single ride Fork trucks which is illegal!!! No one ever gives a straight or correct answer in management and they all lack Communication skills.
Quick unloading and polite people the backing for docks was ok there is a lumper here
They were great to work with. Very professional, & great. Good people
Good place to unload. I actually arrived a day early. Unloaded in a hour. Professional people.Thanks for the service.
Quality of service could be better if they organize receiving better, it’s an absolute mess to get checked in and get a door, I really hope your not there when it’s raining
Unloaded,quick.Took 4EVER to get Bills to me though.
Worst place i checked in 6 am now is 12 pm still waiting to get unloadednever come back 0 star for them
I really appreciate their overnight parking and their service great and quick unloading,thank all
Super friendly and quick, no issues. Overnight parking allowed with porta John nearby. 8am appointment, arrived night before and they started knocking on doors a little before 5am and assigned doors. Capstone is used for lumpers and have their digital payments with a text to let you know when done. Very convenient. I was unloaded and gone by 630am.
Just went there to apply for a job. They are desperate for employees but they dont hire older people
Been here like 3 times already they work pretty fast already and they have overnight parking
I really like the way they do the billing everything through text message so you never got to get out of the cab of your truck until its completed
Unloading was not so bad, but getting the paper took me 3h, which is badly !!!
Great location parking
I have worked with many food service companies over the years. Since dealing with Rienhart the past year, they are one of the best.
Overnight parking inside gate. Will wake you up around 5 am and give you a door. For as many trucks as there was, fairly fast unloading.
Easy in and fast unloading over night parking tight going out
Good, I cant complain it
Friendly Staff quick unload and they have overnight parking i never had a problem here great place
Overnight parking a plus in my book
Great place to find all your culinary needs.
Its taked unloaded me 4 hr but u get overnight parking in the gate
My appointment is at 8:00am they knock they door at 5:30 am at door at 6:00 am unload at 6:30am very good people yes they have over night parking thank you for your good service
They have a section to sleep over night. They wake you up in the morning. Awesome.
Long 4 hour unload. Staff was very nice though.
Nice place to deliverOvernight parkingThey will come and wake you up at 5:30 am and give you a door, then you go check in.so you not gonna late for appointmentCapstone lumping service works hereRestrooms available- The guys at service helped me out a lot! Got a clamp broken in this morning for coolant hose and coolant started leaking, but the gentleman from service find me the same clamp and gave coolant to fill the tank out. Want to say THANK YOU SIR!
Only have overnight on weekdays. If arriving on weekend, there is a nearest abandon grocery store parking lot to park. Only .5 miles south. My appointment time was Sunday at 1000 and it is now 1400 and they are barely done with me. They were very nice.
Capstone guys did awesome, all in all under 3 hours, 30 trucks at the docks, not bad I tell you.
4 Stars for unloading way before my appointment time at 9 AM. Still took 4 hours to unload. Overnight parking is allowed & if you need to use the restroom it’s at door 28 upstairs. Great place to deliver!!
Overnight parking. Staff will wake you st 05:30 promptly. Want to beat the rush? Wake up st 05:00,drive to a door (yes just pick one, refer is to the south, dry north) and go to S&R.
Even though I was fired from the northwood knuckleheads up in Shawano, these guys do a decent job of unloading your truck quickly
Drivers be aware!!!!!!!! I had a 8 am appointment, checked in at 7am got a door at 7:15, and got unloaded by 7:45. I thought I was going to leave a great review, but it is now 11: am and still no signed bills. After talking with 3 employees on the dock, it doesnt look like Im getting out of here no time soon. No one takes pride in there work anymore. Sad!!!!!!!
Drivers, avoid this place at all cost.
Place ok
Good
Great place...got on the door and unloaded within 30 minutes. Friendly staff as well. Clean and big overnight parking. Truckers DO NOT meas this up for the rest of us. Keep it professional and keep it clean!
Little slow at times, they do let you in early, SWING WIDE or you will hit something. The staff is friendly Capstone lumped service is in my 30 years of driving a bit pricey. Bathrooms could definitely use some attention, especially for a food place.
This place was ok as you have to stop at the gate and tell them what you have and they will tell you what door to back into and then you have to take paperwork in and when finished and you get green light go get paperwork. Waited reasonable amount of time
A very nice and well space Cinema, Cant believe they show Bollywood movies
2 hrs for 1 quarter of a pallet. 135 lumper fee. Highway robbery.
Buyer be ware. New company policy requires auto draft payment exactly 7 days after delivery and absolutely no option to delay that if needed. We have had missing items, extra items and incorrect items almost every truck for the past 2 months although our ordering has hardly changed. Price comparison to other food vendors is almost half what we have been paying lately.This is no exaggeration. After 3 years of loyal business we are appalled at the treatment we are recieving an changing vendors soon hopefully!The refund process to have funds credited back when they sent us the wrong items or something random altogether is awful and be prepared to wait.. and wait. .. all the while they keep right on drafting your bank account.I will update this if we get any further resolution but all of the issues mentioned above have caused a horrible strain (financially and mentally) on a small family owned and operated country kitchen and its just sickening to witness.
Very helpful people. Will go out of there way to help deliver. Just only 2 complaints. Every now and then they forget to put something in I ordered and on certain things a little pricey. A lot of stuff I can find cheaper at other stores. Food quality is very good but the perishable items are way to expensive. Sams for example has the same products and some are 10 to 15 dollars cheaper.
Great place to deliver (drivers dont screw it up, theres no where near here to park!) Got unloaded hours before my appointment, quick, painless and they let you park there before n after you deliver.
Arrived for 6 a.m. appointment got me into a door by 8 a.m. got me out by 11 a.m. problem is had 11am appointment for the second half of this load at Reinhart foods in Knoxville they stop unloading at 11 made me wait two days for another appointment.Compensation for this did not even come close for losing two other potential loads These people are blacklisted.Things like this are happening more and more to the drivers and there is no ramification or Consequences for the receivers shippers broker customers only the driver even when its not his fault.
I was on time for my appointment at 0900 am unloading forever 5 hours . Their respond is “ we marking 17 pallets out of 15 palettes.” Okay why only you ? Why the truck drivers have to wait for their sorting and counting, when you have seal on the load and we are not responsible for the amount ? Make no sense. Wrong managment and rules are set up here, that when you have Capstone for your partner.
Friendly people here... Fast on unloading me...
Wonderful
Whoever decided on changing the customer pickup to slotted times Has never been in the restaurant business before. Worst idea ever. Looking to find another food service to buy from!
By far the best Reinhart food services Ive ever been to. Very quick unload six pallets delivered took about 1 hour 15 minutes
Nice place overnight parking I had 9am appointment they woke me up 5.30 and gave me dock 8.30am done
Fantastic no compliants..overnight parking avaliable keep it clean..appt 9amyard jockey woke everyone up 7am ..got door at 7amEmpty 9am
Very friendly employee and professional
Got there at 0650 got a dock door at the gate appointment was at 0800 didnt start unloading until 0800 got called in to pay Capstone lumper service and then called back in to retrieve bills a hour later didnt get out of there until 1030, I guess they had to do a count overall not a bad experience so they will get four 🚚🚚🚚🚚
Went for interview 7pm was there about 5-10 earlier, we’ll I stood around for 10 minutes before any came and even talked to me. So they told me take a seat. I waited lil I’ve an hour, then the interview was unbelievable stupid and personal questions. The interview took forever as well about another 1hr. So he offered me the job then I said well I’d like to think on it overnight, then his whole attitude changed and said unless I agreed right now, the offer is ms gone. I was currently employed so I just wanted to weigh my options. This dude started saying we need people who has no reservations.
Overnight secure parking, spotter will wake you up when they open. I unload myself so not sure of delivery times or lumper fees. Nice people.
If ur late by 2 minutes to your deliv, dont bother showing up, they will have you parked at their facility until your rescaduled appointment
2 hours to unload witch is not bad at all for a grocery warehouse. Over night parking is available. Easy docks. Lumper service guys were Kool and quick but the guy at the receiving window could use some attitude adjustment. I wouldnt mind going back to deliver again.
Fine Art is not a very big operation like most but they dude do a good service
They think your time doesnt much matter, its all about them, and unloading charge is outrageous. Just sayin. They do have overnight parking, with one outhouse that doesnt get much attention.
Awesome awesome awesome new company name PFG...lets give them a 5 star :)
Eddie, Reinhart Sales Rep, is the Best - Thanks Hungry I At APEX. Eddie is On Time - Best Communicator and So Much More! If you Need the Best Product Rep ask for Eddie. Thanks Eddie.
Great place parking overnight, good and fast lumper. A very clean and respectful Reinhart dist.center.
Because they will help you show what youre looking for also theyre nice the manager is extremely nice if you get something and you thought it was something else as long as its not opened they will return it or if you purchase something and its no good and you have your receipt they will take it back and give your money back I love this side of town expecially this store because they stay open till 12 oclock at night and theyre very clean Ive never seen it nasty or dirty in there this is one of the cleanest stores Ive seen on this side of town to be a grocery store
Great people to work with. Very professional. They will help you grow your buisness
I have been coming here for 7 years. They have always had onsite/overnight parking. Good people.
Lumper is crazy expensive and they take their sweet time unloading.
Quick service nice people overnight parking 😀
Quick, efficient unloading. A safe place for me to park overnight.
Overnight parking - no problemCall on the gate and security open !!!
Slow unloading service. There is lumper fees. Has early parking which is nice
They do have overnight parking, unloading pretty quickly, good job.
Driver was very rude. His name was Travis. Very unprofessional in his appearance and hygene.
Fast unload but high on the lumper fee
Overnight parking lot available and quick unloading
Took an extremely long time. Come to find out, they unloaded and broke down my entire load when only two pallets were theirs.
Fast unloading but fees are high to unload
Cheap
Superb quality at amazing rates
Being your lunch and unplug your clock they take their time with you here..
Setup my account wrong and took taxes and is refusing to pay them back
Always quick efficient and professional . Always in and out
Took me early what else can I say.
7/1/2019 Appt/Arrived/Partial Unload/Departed. SP- 559770...
Would give more stars but honestly cant remember this visit. Maybe someone borrowed my phone
AmApp time was 9:30 am they took me at 5:00
They have overnight parking! They will wake up you at 5:30 am ! Take 1 -2 hours for unloading! Restrooms!
Lumper guys not frendly over there.
7 h to get unloaded never come here again
Great place to work if you trash
Nice layout and friendly staff members
Quick and nice people to work with
Good location
Great experience and very helpful staff
Good place for delivery overnight parking
Night parking 👍🏻👍🏻👍🏻
Fast unload
Great drivers.
Great Food Vendor.
SLOW typical foodservice warehouse. NO ON SITE EARLY PARKING.