The owner of this shop is incredibly honest and the head mechanic is very knowledgeable. My Audi A4 broke down as I was headed to perfect north and we had it towed to this shop. JC looked at my vehicle immediately, as we were from out of town. He determined the problem was very serious, and even recommended us getting a second opinion rather than just charge us for something we didn’t really understand. He then called us a tow just so we could take it to another shop. Incredible customer service. Incredible person! If I was ever in Johnson City again I would take my car to this shop.

Good workers nice owner you have my business every time

Had been given some new brake rotors and ceramic pads by my son for my Suburban. Called many shops in the area and could not find a shop that would install them for me. Not until I called Paul. Paul came through and today I went to his shop and Jimmy worked on my truck. Great guy and great work. I am very pleased with the repairs and will definitely be bringing my Suburban back when it’s time for service or repair. Well worth the drive from Kingsport.

They fixed my taillight issue within an hour that i brought it in. A+ service

I was looking for a used car lot when I came across Sai Auto and I read a bunch of great reviews about the lot and the owner, Paul. I made my way over and met Paul and the reviews weren’t wrong. Paul is a great honest guy and when I heard he was opening a repair/service shop I knew I’d be taking all my cars to him. Give him a chance, you’ll be glad you did.

I have used Paul and his team at JC Auto Repair multiple times and they run a fantastic operation both in the quality of their work and the professionalism shown to the customer.