Couldn’t be happier with the service. Fadia and Gabriella were very helpful. As for the space itself, it was exactly what I needed, for a modest price. I will definitely use them again!
The staff and facility are great. The building is spotless. Sign-up was easy. Our only problem was the approximately 5x5 unit was actually 5x4, so we were short by 5 square feet of floor space and about 50 cubic feet of volume.
The manager at this place, her name is Fadia. Ever since she has taken over to be manager, everything has been a breeze. You can see the people who work here are just happier, nicer, and much more helpful. Leadership makes a big difference.
Who knew renting a storage unit could be so easy and fun! Fadia and Gabriela were professional and personable - from my first inquiry to getting the keys to the unit. The facility is state of the art - easy to access, super clean and energy efficient. I highly recommend Delta Storage in Jersey City. Thank you, Fadia and Gabriela.
Absolutely wonderful experience, I was on a very tight schedule for the move and Gabby was able to extend store hours for half an hour just for me so I could get all my stuff there in time. Very genuine people that care about their customers. The facilities is top notch, I have temperature sensitive musical equipment stored here with no issue at all. 11/10 would recommend to anyone looking to store valuables at a secure and monitored location.
Don’t look no further. Delta is the best and safest facility. The manager Fadia helped me when We moved in to when we moved out. Will definitely use them again. 10 STARS! ⭐️⭐️⭐️⭐️⭐️
The service I had today was what I call WOW Service, the young lady that helped me was kind, sweet, knowledgeable and detail oriented. I wish most businesses had a young lady like her in there. I’m sorry I can’t remember her name.
This facility is a great solution for temporary climate controlled storage with good security in Jersey city. Very clean, easy to load/unload, staff is very friendly and helpful, and all around a great experience. Will be continuing to use Delta Storage for my future self storage needs.
The storage facility is super clean, secure and well maintained. It’s pretty easy to move in and out through the loading docks without much fuss. Fadia showed me around the facility and helped to chose the best unit out of the available ones. I was able to check in and lease the unit super fast. I would recommend this facility to anyone.
I was serviced by Fadia at the Grand Street Facility in Jersey City and she was a delightful experience. Very knowledgeable and the customer service was perfect!!
:-:I have been a customer of Delta Self Storage for over ten years. They have provided me and my family with everything from storage units (large and small) to parking spaces. Over the years I have dealt with a multitude of staff members, ... front-desk staff, maintenance personnel and management. I have found them to be overwhelmingly helpful, reasonable, cooperative, understanding, knowledgeable, friendly but most of all, ... honest. That is why I came to Delta Self Storage in the first place. I shopped around at all the different facilities in the neighboring area and settled on Delta based on an unsurpassed level of honesty and transparency that I experienced there. This has continued to be true for the duration of my relationship with Delta, I have come to reply upon it.In my dealings with the staff at the newer Delta facility, I have come to realize that this was no coincidence: Candor is clearly company policy at Delta. I cannot stress enough how lucky I feel to have found Delta.:-:
Fadia was amazing and extremely helpful upon my arrival to the storage facility. She made sure to follow up with me to ensure myNeeds we’re met. I would recommend this storage facility to anyone considering renting a space. The place is really clean and welcoming. Big 5 stars !!!!
Great customer service and super pet friendly . I will highly recommend this storage !!
Fadia was incredibly helpful through out the process of finding the perfect unit for me. She was thorough and transparent with what my options were. I can recommend Delta Storage with a clear conscious knowing that you will be delighted with the service and the facilities.
I am VERY VERYYY satisfied with the customer service 😊 this was my first time renting storage and the employee made it such a breeze for me! She was polite, professional and helpful. I highly recommend this storage facility, it is nice and clean and super affordable! I have no complaints. 5/5 stars🤗⭐⭐⭐⭐⭐
I dont usually do product reviews, but these folks deserve a shout-out. The facility is new, air-conditioned, and designed for maximum ease of access in loading and unloading - you can load and unload from an interior driveway, so no worries about parking, security, weather. To say that Fadia and Gabriela were super helpful is an understatement. They made it seem that their mission in life was to make my experience quick, cost effective, and totally painless. This sounds like a fake review, I know, but it was one of the best customer experiences I have had in the past year. Added bonus.. only 20 minutes from lower Manhattan (when the tunnel traffic is good). Highest recommendation!
This storage facility is nicer and better kept than most apartment buildings! Great staff - once you visit you’re tempted to want to just hang out in the reception area because its so nice. If what you’re storing is important to you, we say bring it to Delta!
The ladies in the office were so informative and pleasant! The facility is extra clean and modern. I appreciate the seamless process and got squared away in about 15 mins total. It is an exemplary establishment.
Fadia at the Jersey City site was absolutely wonderful. Listened to what you were looking for- did not push for more than you wanted just to make a sale. Extremely courteous and friendly-- she could not have been nicer-- I feel like I just made a new best friend. I think Ill pay my bill in person, rather than online - just to be able to stop in to say Hi and chat.
Delta Storage is a reliable, clean facility with incredible staff. Fadia in particular is amazing to work with and super helpful. She even helped us coordinate a remote move and we couldn’t be more appreciative.
The girls at the front desk are super friendly and made this experience an amazing one. Super nice and informative. This is my first time using a storage facility and I’m glad I chose Delta. Great experience.
We’re so glad we chose Delta Self Storage! I originally had an appointment next week to move in my items but Gabriela was able to accommodate us today. She took us on a tour of the vicinity, which was well-maintained. The sign-up process itself was very quick and we were even able to load our items into our unit at the same time. Everyone was very friendly and helpful. Highly recommend!
I have only been with the storage company a few days but I can confidently say that they have my business for as long as I am in Jersey City. I had car trouble right as I pulled in to sign up for a storage unit and they were incredibly kind about it. Fadia was able to help me get my things to my unit quickly and be nice as I was dealing with tow trucks and a thunderstorm. I am very happy I chose this place over any others!
The customer service is incredibly responsive, professional, and friendly. The storage facility is the cleanest, nicest, most secure Ive ever used. The free truck rental for move-in was a huge plus, it made moving seamless. The team worked with us every step of the way. Rent here.
You wouldn’t expect renting a storage space would be such an easy, pleasant experience. But Fadia made it so easy. She is wonderful - from my initial phone call to the actual signing, she was a delight. I couldn’t recommend her more highly. Thank you for all you did to help us.
Very helpful staff with reasonable rates and deals. Very accessible and the drive-thru drop off is also convenient. So far, no issues!
The Team was very understanding to my needs, the facility is very clean and well maintained. The manager gave me a tour and was very supportive with assisting me in my choice of storage unit. When all was said and done I was very satisfied. I strongly recommend this establishment to anyone in need of a storage unit. Prices were very economical... Thank you for such a great experience!
I went to the Delta storage in JC. I was immediately impressed by how clean the facility is. I was greeted by two professional, charming, and hot ladies at the front desk. The service was fast yet informative. I highly recommend Delta Storage.
Second time using this facility. It’s new, clean, bright and safe. Gabriella was friendly, super helpful and made the entire process easy.
Very neat place, service was never less than excellent. Front desk was awesome 😎
I helped one of my girlies move her stuff in the facility and was assisted by Gabriela. She was so sweet and even gave us waters when she saw we were sweating from all the hard work. The place is pretty clean too. 5 stars!
I have to say after 30 plus years of using a variety of storage places in NYC and NJ that Delta in Jersey City is a joy, head, shoulders and cubic feet above and beyond. The staff are incredibly helpful and service oriented, which is refreshing. The facility is really thoughtfully designed in every way for storage. For example- you drive into the building- so you are never unloading in the rain or snow or sweltering heat. The place is immaculately clean. There are always 4-5 carts available, no hunting them down, no crazy wheels. The hallways are wide, overhead lights come on automatically, theres music playing throughout the complex. The storage rooms also are well lit and the doors counterbalanced so they actually glide open and closed. Its the opposite of the grim, moldy, industrial, storage wars warehouses I have used for years. Its easy. Its calm. Two thumbs up. Rick in Jersey City.
I was new to self-storage services and Fadia was better than the best I could asked for to show me around and choose the best size that worked for my case. Her energy along with her sense of humor made me feel at ease. She took me over the entire facility twice to make sure I clearly understood how things worked, and how safe and clean everything is. I would 100% recommend Delta.
Delta Storage is great. The staff is welcoming and very helpful. The prefect location for my storage needs.
Friendly!! Great customer service nice clean and very spacious. So happy I picked delta storage
I would definitely recommend Delta Self-Storage, the facility is super clean and secure. And the customer service is 10/10. Fadia was wonderful, my husband and I went to inquire about the storage and she took her time showing us the different storage spaces and giving us a tour. She was able to set us up with a storage the same day and we were even able to buy boxes from them. Best part is that they even allow you to reserve a moving truck for 4 hours for free. Thanks for making this process so easy for us Fadia!
Awesome Customer service... Fadia was awesome and answered all my questions 🥰
Amazing service and experience! Made a stressful move much easier. Fadia especially was a wonderful help through the whole process.
Honestly I can’t express how happy I am to have chosen to go with this site. Would like to thank Fadia, Kerling and Gabriela for being such wonderful help with my purchases. Nothing better than being treated with lots of respect and patients. These girls where beyond helpful and wouldn’t think about it twice to revisit for their services. Two thumbs up 👍 thank you!
Fantastic service, super clean! Will 100% recommend to anyone who is looking for an affordable, friendly storage service AND they have a moving truck you can use for FREE!
Facility is extremely clean. Access to storage units is so easy - drive in access can’t be beat! Staff is very friendly and helpful. Had an excellent experience and would highly recommend.
Delta storage is a clean facility with exceptionally friendly and efficient staff members. Fadia helped me first hand with enrollment and it took no time at all! I’d certainly recommend Delta Storage in the future to others for all their storage needs.
We needed to add another storage unit. The team was efficient, very friendly, informative, and helpful. We’ve always had good experiences dealing with staff. And access to our units is quick and easy.
Staff is what makes the place stand out! The decor and ambience is set up to reflect a sense of value and class. The location is secure and easily accessible with climate control. If you go there ask for Gabriela, she was an amazing staff member who made the process enjoyable!
Gabriela did my paperwork and a really effective way. I was all set in less than 10 min.
My experience was through the roof phenomenal. Fadia is an excellent manager who cares personally about the welfare of her clients. She makes sure every need is meet. Great atmosphere and security, definitely recommend renting a storage unit here. You won’t regret it.
Excellent customer service Fadia and Gabriella did a great job in thier service,they are great well informed and gracious a little pricey,but you pay for what you get,clean, secure, and accessible, will use again thanks
Fadia is by far the best manager delta has ever had! She truly cares about the well being of her tenants. Thank you delta for having someone who is dedicated to her job!
Delta Self Storage was extremely convenient and the staff is super friendly. the free truck rental was awesome too! No need to go to Uhaul - just call ahead to reserve the truck
I just obtained a storage unit at Delta Storage and the staff were very helpful and accommodating. The facility looks to be excellently maintained and everything they conveniently offered onsite - including resources and suggestions - was extremely helpful.
BEST STORAGE EVERY! FADIA is amazing very accommodating and helpful in every aspect!
Kerling was super friendly and very helpful in getting everything set up!
I saw this facility as an inspector. It is definitely one of the cleanliest properties I’ve been to. Fadia and Kerling were kind and helpful.
I am very very satisfied with the customer service!!! I was looking for the storage for my restaurant. She was polite, professional and helpful.
This facility is by far the best storage facility I’ve ever used! The staff and management are friendly and helpful and you could literally eat off the floors of this place because it’s sparkling clean! Check in and check out was very easy and there were no hidden fees. Gabriela and Fadia were especially helpful with the whole process! Definitely recommend.
Amazing service! Direct and to the point. No hidden fees and they are strait forward on what your getting unlike other companies not mentioning public storage name or anything. Employees got people skills, fast n friendly and made me feel I was with family. If anything please have this business everywhere in the states. Its time to support and protect honest companies!
Beautiful Pleasant Service...make you wish the world had class like that.
Arrived at Delta and the lovely lady at reception Kerling, was very warm, helpful and accommodating. Escorted me to the storage unit, advised how to enter the code to the storage unit. Overall excellent customer service and I will using Delta again.
Above the call of duty!!!We have been using Delta Storage for quite a number of years now. But every time we have a need they go beyond all expectations. During this pandemic we found ourselves not being able to get back to the states and we had a situation where we needed to get a storage space and Fadia was able to do all that remotely. We’re always incredibly impressed by the facility but we are more impressed by the human beings that care and go beyond the call of duty at Delta Storage in Jersey City New Jersey. Thank you again!
I’m new to self storage and this facility but the location is great for me and the rental price and access hours compared favorably with the competition. Everything is squeaky clean in its corporate way. As I get to use it I’ll be able to review it properly. The ladies at the front desk l, Gabriela and Kerling, were pleasant and efficient and processed me painlessly. One criticism of the structure of the rooms: I wish where there were high ceilings they’d have some crossbeams to make it easier to use top spaces. I guess if they did however it would inhibit customers who have their own scaffolding etc. everyone’s use is individual. I got there a day late for a space without other units above my own garage door eating into my upper space but you get what you get
Kerling was excellent. Super friendly, very knowledgeable, and worked quickly. Ive never signed a lease in such a short time, she even offered to put the lock on my unit to save me some time. Overall, again, excellent service 👍
Gabby was very helpful. Fast and effective process.
Gang was very professional quick Easy process. Storage very clean
The staff at Delta Storage are incredibly attentive and will work with you to deliver the best possible experience. With competitive rates and a clean and modern facility, I’ll be recommending them to my friends and family in the future!
This place “Delta Storage” at 550 Grand st is the BEST storage facility I have ever experienced! The staff are dedicated, super helpful, friendly and will gladly help with service above and beyond what one would expect from such a place! Fadia, Gabriella and Luis are exceptionally good at their jobs and make this the place I want to store all my things! Delta Storage in Jersey City really is my HAPPY PLACE!
Incredibly friendly and really clean and organized facility. Fadia was a real pleasure to work with, and I was in and out in no time. I’d recommend this facility to anyone.
Recently I moved to jersey city and I was looking for a storage place that would be close to my new apartment, be a good quality facility, affordable and have great service. I came across Delta Self Storage and on top of my initial criteria I got to deal with the amazing, thoughtful and helpful staff! Rayshawn - who I met on my first visit and then on the day I moved in - was kind and great to work with! The facility offers great moving in solutions including: car/truck access, easy to handle trollies, large elevators as well as packing materials if needed. I warmly recommend using this storage!
Fadia is the best she’s always their when costumers need assistance I love her thanks to delta storage for all the do thank you thank you thank you
My fiancé and I had a great experience from sign up to account close out, thanks to Fadia! She genuinely cared that we had a good experience at Delta and went above ands beyond for us on multiple occasions. Thank you Fadia!
Gabby is so sweet and very helpful. The ladies have helped me very much. Thank you delta
Fadia was amazing! She answered all my questions about my storage needs and was super helpful. Highly recommend delta storage as temperature control, clean, and the Managers- especially Fadia is an absolute pleasure.
Delta Self Storage felt very welcoming and the customer service there was 2nd to none. I enjoyed the atmosphere inside the building. It made me feel as though I was touring a luxury apartment complex. In addition to cleanness, there was this kind of music that made the whole process of storing personal items feel less stressful.
Great customer service, professional and caring staff and clean, safe environment!
My husband and I just moved in a few days ago. We were assisted by Gabby, who was super thorough and helpful with everything! Just a wonderful experience overall!!!
First, I talked to Gabriella about my reservation she is a very professional. Once we get to the office, she recognized my voice and I think that’s a plus. She greeted us upon arrival and helped us view the unit as well as explained everything we needed to know. We left to get another tour from a different company but when we arrived and viewed the unit we called back to Delta to tell them we are going to take the unit. Fadia, the manager was the one who helped us settled everything. She is great. Gabriella was occupied with another customer but greeted us. Sure, it’s a bit pricey than other but you are get what you paid for. The security is their top prior. The building itself is new and it’s very clean. Customer service is A+.
Staff Were Welcoming very helpful and friendly . Very Clean Nice Place . Storage could’ve been a a tad bit bigger in the 5x5 but it fit most of what i needed to store. I would recommend ! If looking for a storage in the Jersey city area.
Convenient, seamless process, very helpful, clean modern space, like storing your stuff in the matrix.
I cant give enough positive feedback regarding my experience w/Delta Storage!...The staff is always professional, courteous + helpful...Facility always impeccably clean + sanitized...Storage units clean + air-conditioned...Would not use any other facility in Jersey City - THEY GET AN A+ RATING!!!
Great service and affordable prices. Definitely recommend!
The associate was very helpful and pleasant. The facility is very clean. The cost was exactly what she said no hidden charges. Thats a plus. Pleased with the whole transaction.
Gabby was very professional customer service was excellentMade me feel good about getting a unit with the company just from my experience with her I will definitely tell anyone who’s looking for a unit to go there just from my experience with gabby
Very kind and friendly environment . The storage associates were so amazing to me . Offered me water, asked me if I needed anything . Completely satisfied with delta storage in jersey city . Thank you ladies for the best service .
My experience with my agent Fadia was incredible she is so incredibly talented and helpful answered all of my questions. I would recommend this place hands down just because of her knowledge alone not to mention its so clean and safe there well lit and secure. Thank you so much Fadia.
I love Delta Storage in Jersey City the customer service is outstanding 🤩. The staff there is friendly, helpful and go above and beyond for their customers; especially Gabby 😊 she’s a lifesaver 🌟. The facility is superb very clean, climate controlled, well lit and safe, plus the location is great.
My process was so fast and seamless. Fadia was AMAZING. Her customer care is next level. I really appreciated her taking her time and showing me multiple units. She was the real reason I decided to go to with Delta. I couldn’t be happier.
The customer service agent Miss Gabby is excellent the other one is also good Ill make sure to use this storage if I ever needagain just bases on the courtesy and professionalism of the customer service agents
Great costumer service, the facility is very clean a secure, very good experience.
This is customer service at its best. Fadia is amazing! She takes care of me and would not change a thing.
I have been with delta for quite some time today I went from a smaller unit to a larger one the staff made it a very comfortable change . I love that it is always clean and the music wow I love and the manager and staff are very professional. Thank you delta
The team at Delta Self Storage were so friendly and helpful when I was in signing up for my storage unit. They were super accommodating to my questions, worked with me to find the space I needed and even got me a better deal than I was expecting. The facility was super easy to navigate and extremely clean. I’m so excited to have this as a storage solution! Shout out to Fadia and Gabriela for their awesome service and help.
Renting a storage unit was easy. The only hiccup is you have to come in person to sign the lease.
The staff at the front desk was extremely helpful and friendly. Great customer service. I will definitely recommend people to use Delta Self Storage. Thanks again to a lovely staff introduction, Fadia and Kerling.
I needed a unit in short notice and Gabriela really helped me get one. The process was smooth and she made everything very clear. Extremely satisfied with the service here.
Great experience from beginning to end. Fadia was extremely professional, giving us a tour of the facility including several room options. The space was clean and well lit. She even detailed Delta’s storage policies opposed to other storage companies I’ve used in the past which just handed me a contract to read over. I felt like they cared about my stored items as much as I did. It gave me real peace of mind knowing my items would be stored with them. I’d highly recommend it to everyone.
In my search for the best, safe storage solution near me, I chanced upon Delta Self Storage online. I normally click the first and top item on a search as it means the top has the highest relevance and most frequently visited webpage. That’s where I found Delta Self Storage in Jersey City. Read the reviews and 98% were positive. So I went to look at the units early this week and I met Fadia and Gabriela. Fadia is the most amazing store manager ever! She showed me different units and as a courtesy, offered me the internet discount. The entire place was really clean, and the storage units were properly maintained. They sanitize once a week. I said I’ll let them know as I’m still shopping but I knew I was going to call back and reserve a unit that same day. And so I did! Gaby was great and helped me sign up, register and get my code. She took care of me really well, now I just move my stuff in with no worries. Fadia was there too and I love her energy! They do know how to treat their customers. I knew it was their job but they take customer service to another level. Although everyone was wearing masks, I knew that they were smiling as their eyes say so. If you happen to need storage in Jersey City, make sure you stop by Delta Self Storage first and you won’t need to go anywhere else unless of course they’re full 😂
Great service ! My things were safe
Great environment very clean and professional. Gabriela did an awesome job helping me decide on the perfect size I needed for my belongings.
Great service. Kerling was very helpful and has an amazing personality
Staff is really friendly and service is great. Also, the place is very clean and secure.