Went in today 8/22/2021 thinking my DEF hose had come loose, nope some part had broken. Figured Id be there all day, NOPE! Spent about an hour and a half waiting because they were busy, but they had me in and out the shop withing 30 minutes. They were professional, courteous, and quick. Wish more shops realized how valuable our time is like these the guys.I will return if in the area and need work done.
Waited 5 hrs, was told when we checked in that we were after the one in the bay. Check at 9 was told would be 2 or 3 hrs more check again at 930pm told there was still one guy that needs an oil change and a new battery. That we were not told about if he would have said there is on more truck after the one in the bay we would have understood. Now have to find some where to fix a tire at 10pm
Great buy on new Michelin steer tires and oil change...did great job pleasant people to be around thanks I will be back
What a fast excellent place, Manager Mark and his crew had me in & out FAST!!!! Had four tires replaced on my trailer, I recommend this place highly!!!
AC machine down but was the only person who answered was friendly and talked to me in jerome area as all the other mechanics shops repeatedly are so unprofessional and horrible. dont use other mechanics in jerome, they all suck at being friendly, avail or professional. thanks for not sukcking, glad at least u guys know how to operate correctly.
Charged $280 for hooking up to the computer for 30 minutes. Then suggested a $2400 possibility when all it needed was a forced regen. (Peterbilt in boise did for free.)
Very fair price, nice people they really care about customers I recommend you all.
They were able to get me in immediately, took less than 30 minutes to change out my tire with my spare on my trailer, and were really friendly.
II don’t now why thay charge after hr 8pm become shop hr till open 11 pm used tire $240 plus $150 after hr charge go to exit 182 eden don’t charge after till 11pm good working guys
I’d recommend them fair pricing and quality work ;)
I called ahead yesterday to see what time they close. I was told they closed at 11pm. I advise the lady who answered the phone I wouldn’t be there until 9pm and I was advised as long as I was there before 10pm they could change the oil on my truck. When I arrived at 9pm I was told by the lady in the office that they could not do the oil change on my truck until Saturday morning because they are first come first serve. When I advised her that there were no trucks in either bay being worked on she then advised me they sent one mechanic home and she didn’t know where the other mechanic was. Needless to say the office closed before 11pm lights off and everything. Sign on the door states they are open from 7am-11pm.
Amazing level of service!! Had to wait on my part to get there and they even apologized for my wait which is almost unheard of in this business!! First time ive ever been impressed with a shop very professional and nice people!! If im ever in the area and needed repairs again they will be the first people I go to!!
Very Good Customer Service and a very good Truck Stop
My company called ahead, they had the work order ready and a tech waiting, got right in and repaired in less than 30 minutes, yes it was a simple hub seal on a Volvo. Didn’t have the Volvo parts but changed out with other compatible ones. Overall good customer service and experience
Excellent location also freightliner right across the street
6:56 am I walking in the guy sees me and look away I walk right out. Didn’t even try to come open the door useless places.
These guys were super fast and did an awesome job. I am very thankful that my company uses these guys to do stuff to our trucks when we arent able to get to our own company shop.
Nice competent folks
Clint, on the P.M. shift was extremely, helpful and the technician he put on my trailer, to correct, the Boss Shop, in Jerome, ID incorrect work, did a fantastic job fixing my problem.
So I did my oil change yesterday.Right after that I couldn’t start my truck so we pump fuel into the fuel filter - it starts.I run for few hours east, do my 10, wake up guess what? - yes, I can’t start my truck the next morning.Most likely the guy who did oil change did not put the O ring on fuel filter properly, gotta take care of it somewhere else. I’ve never had issues like this at speedcos. Won’t be back
Inspection for real. Found things important to fix now and not after a breakdown!
Came to change a hub cap . The girl at the office gave me an estimate for a hub cap gasket . I told her I need the actual hub cap . She gave me another estimate and I asked her to make sure if they had the part. She said yes if it’s on my trailer wheel it shouldn’t be a problem but the mechanic will look at it before starting working on it. So after one and a half hour of waiting They said the mechanic looked at it and I can pull up inside the shop. So they took the wheel apart just to tell me that I need a new hub cap and that they don’t have it . 🤦♂️ I end up waisting 2.5 hours and 72.99$ for labor
Well knowledgeable staff, friendly and efficient.
They are busy!! Good work, nice people and busy.
Bad place to change oil.Was charged for the fuel filter, they didn’t change it.Didn’t lvl properly my oil, so high lvl.I have a leak from my drain oil, mechanics didn’t tied it right.So basically they stole my filter and was trying to hurry up, so I didn’t see it.
Got me right into garage within 20 minutes and had my tandems sliding in no time.
I’m not sure what people are complaining about. Did a good job fixing my DEF filter, DEF lines, and fuel doser in about 6 hours (including having to have parts delivered from the dealer). It takes DAYS at a dealer to get the very same work done. A few hours is extremely fast in the repair industry.
Sending hugs to Mike and Jerry for their excellent work. Grade A service, and dedication to get my rig fixed and running.
Theres a reason why this place has a bad reviews. They are extremely overpriced. I was charged over $300 just to change one brake chamber.
Called ahead to get DOT and service done on trl. 4 to 5 hr wait the lady said so fo pu come in to wait. Still 4 to 5 hr wait. Get on list 31 hrs later still nothing would not recommend this particular Boss to anyone period. Hope the next one is more to their word.
Fast helpfull service
Asked for help putting air in our RV tires since we didn’t have the tools and they were super low. Wouldn’t help. Would think it’s a decent human courtesy to help travels who need it. Drove to Freightliners across the street. Technician totally helps us out for free.
Get bent over on the miles for road side.
Very friendly and knowledgeable technicians. They promptly identified my needs and swiftly executed repairs needed. Special thanks to Chastity the Boss Shop super star
Shop of last resort. Dont come here unless your desperate.
Friendly staff...did job well and quick..in and out in no time...price very reasonable
Poor attention
This boss shop was awesome the staff was perfect,. very friendly and funny they will take care of you.. they inspected my tires cause I had a flat found the outside tire was oversized, gave me a real good deal on 2 virgin tires,. I would definitely recommend coming here...thanks everyone, mechanics are precise...5 star
Very professionalVery satisfied with the work they did
Good
This is my 1st experience with this shop & I have to say The Staff is Awesome !!! Great Attitude & Atmosphere !! They Do Everything they can as quickly as possible to get U back on the road rolling with a smile !! A Special shout to road service &Tech Chasity ! A Special shout to Mickkael Service tech they both are very professional & knowledgeable .U Never want to breakdown but if u have to this is the Best place to get fixed !!
They changed air dryer with buying, in 2 hours. Young man knows his job well. Not expensive. Recomend.
I liked it. I needed a flat repair after an engine failure on the other side of town. I think it was 45 minutes or maybe less. The lady up front and I were talking about rodeo and I lost track of time.
Traveling through with our rv. Called and asked if they will help and put some air in my tires and since Im on wheelchair I need help and have no problem pay for service and the totally denied to help me. And said NO..!! BBB will love to hear this complaint.
Was having a problem with the air suspension in a substitute truck and Chasity found the problem right away. While she was working she also noticed a potentially dangerous issue and got that fixed up too! Her attentiveness could have very well saved a life, either mine or someone elses. Not to mention the work was quick and effective! Everyome at the shop was very courteous and professional. Thanks!!!
Good ppl
Friendly service.
Fantastic people
Dont bother trying to be quick, efficient or call ahead. Waste of time unless you have time to waste.
Expensive shop stay away
Slow. So slow. Gave exact location for mobile tire repair but apparently east and west confuse them. Wait going on 4 hours after being told one hour.
Had an issue, quickly resolved. Very pleased !
Staff is very friendly and nice. Very knowable and respectful.
Good people, in and out in a timely manner
The repairs by Chasity was quick inexpensive very good job we like this kind of service
Friendly and knowledge staff... great experience.
Adam doesnt know his head from his **s. Definitely wont recommend these guys to my worst enemy.
Great service and fair priced
Good shop just one tech is slow all others techs are good and respectful service writers are respectful highly recommend this shop
Left my truck a mess, i had my oil change and they didnt change my fuel filter i have to pay separately they thought i dont want it to be change,, its a protocol once u oil change the fuel filter also have to be change,bad service waited for so long to get started, i wont comeback again
Don’t take you truck here, they will rip you off!! Manger is a young punk. Customer service is horrible.
Coming back for warranty on job done 2 weeks ago and again rudely undermined and arrogantly handle by the same woman name Alicia instead check the work I was complening about stated imediatly placing blames on me and treat me in a very condencent manner.Im taking my week balance some place else where customers are treated properly and respectfuly
AVOID THIS SHOP.This shop hires unqualified personal and charges exorbitant prices for even the most basic repairs.
Place is a joke if you go here just remember your paying to much almost twice what real shops charge
524$ for a oil change 10 30 semi synthetic and lube... said my DD 5 took 12.25 gallons to fill...
Changing mudd flap fee only 178 dollar 💵 so annoying 😠😠😠
I was in for tire flat .Instead of fixing flat tire and pay intention to check if its flat or not he just change valve stem and I have to pay for fixing nothing .Manger is rude .do not recommend this shop to any trucker .
Lazy sruff! 5 hours to swich one trailer tire!!!
Lazy staff, restrooms not well maintained, showers disgusting snot rockets on the walls, food will give you diarrhea. Place is not clean, I should have gone to loves. But I needed the Boss Shop, lets see how they do.
Great place to work and shop
Very very very very slow took them over 4 hours to change 1 trl tire the people inside do not care how long you have to wait never use this shop if you can help it!!!!
They did my full service in the time it took to get a shower.
The worst, staff are lazy
Worst shop. They dont know how to do fix truck. To put 1 bolt in place they have one hour in labor!!! Just one small bolt for clutch pedal.
Bad customer service, got hanged up twice back to back when called
Not very helpfull
Dont know how to jack up truck high enough to change a tier been here 1 an hour for one tire to be changed after waiting 3 hours for a technician to come one of the worst after hours experience ever will never come here again for anything
Listen to these reviews. I feel bad for driver in Idaho with no other choices. They couldnt fix my bumper an not your regular flying j. This is a whole in the wall.
They are no good mechanics, they have to work as housekeepers in a 2 stars motel
Lazy staff.
Friendly,showers,food,parking,fuel
Blew a tire on our horse trailer on the Interstate near Jerome. Unfortunately our lug wrench for the pickup didnt fit the trailer. They sent a repair truck and fixed us up at no charge. Thank You!
Expensive selfish folks
Price is just normal, but they are killing time. .. too slow! !!
Very good mechanics and quick work
FOR 47 min labor $ 178 👎🏻