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Custom Concepts Construction Inc.
4169 Jefferson Pike, Jefferson, MD 21755, United States
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Custom Concepts Construction Inc.

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Sc
Review №1

Custom Concepts installed new James Hardie siding on my house. They are Elite Preferred installers and from the proposal stage, to installation, to the final touches, their attention to detail showed. I was kept in the loop with phone calls and e-mail & any questions I had were quickly answered. The installation crew was very nice, professional, hard working, and tidied up every night. All in all a great experience.

Ma
Review №2

Custom Concepts replaced deteriorated cedar shingle siding with Hardie shingle siding and trim. The entire team, especially Danny and Katherine, did a wonderful job from quoting the job, scheduling and execution. Some tough access (very high) and work on top of recently completed - and thoroughly protected - roofing. 5 stars, out of 5.

Ti
Review №3

We engaged with Custom Concepts to replace our siding and gutters. Every step of the process was professional and personal. We went through several designs and the team was patient with us all the way. Once the remodel began, everything went smooth and quickly. The site remained clean and tidy. The team even went the extra mile to replace all of the fixtures as well as complete the installment of a storm door for us at no extra cost. A job very well done and we are still amazed at the transformation.

Ag
Review №4

I highly recommend Custom Concepts Construction for home improvement projects. CEO Mike Swank, Project Manager Danny Harper and Accounting Manager Katherine Harper provided highly professional services, including the description of major steps of the project and clear communication of financing options and warranty. The installation crews paid attention to details to ensure high quality workmanship. Im very happy, and my neighbors are also very pleased, with my new roof and the two beautiful new windows. This company is a real asset to the community.

Je
Review №5

Danny and the Custom Concepts Construction staff did an exceptional job! We are already scheduled to have them do more work for us because of the incredible job they did. They are what all home contractors should aspire to and we highly recommend them.First and foremost, the quality of the work was first rate. We had a complex project with multiple different types of work being done. They used different staff at each step, ensuring experts in their particular field did the work. Additionally, Danny was a constant presence to ensure that each piece of work done by a different expert fit the holistic scheme and intent of the project. On multiple occasions, Dannys presence, expertise, and attention to detail ensured our project came out perfect. Looking at the completed job, all those little details done correctly are obvious and really make a difference in how much we enjoy our new space. We LOVE the work they did!Importantly, theyre honest! Weve worked with many contractors over the years of homeownership and Custom Concepts Construction was the most fair and honest company weve ever dealt with. There were no hidden charges, unexplained costs, or inferior products substituted. We were stuck at home during COVID and watched the work progress and be performed daily. They did what they said they were going to do, using the products they said they were going to use, at the price they said it would cost. I cannot emphasize the value and comfort in knowing Custom Concepts Construction does excellent, honest work at a fair price.Finally, their communication throughout the project was fantastic! We always knew who was coming, when they were showing up, what they were doing, and approximately how long it would take. They also communicated immediately if something shifted based on availability of parts or staff. Again, the value and comfort of being fully aware of the status of our project cannot be emphasized enough.

Br
Review №6

We were so lucky to find Custom Concepts Construction (CCC) to replace the siding on our home. For us the best way to find reliable service providers is from the recommendations of our friends. However, we found that none of our friends had been through this. We were so lucky that the James Hardie website listed CCC as someone to consider (AND that the other contractor listed did not reply to our inquiry!). This is a very conscientious crew. They can do anything you want with James Hardie siding and what most impressed us was their attention to detail. Our siding went up without the nicks and chips we have seen at other homes. CCC made our home much more water proof than when we built it 20 years ago. They clean up everyday to keep the site clean and neat--and all of our neighbors are commenting on how nice it looks. I would definitely use them again and will recommend them to all our friends.

Pa
Review №7

Custom Concepts rebuilt my deck, replaced 10 windows, replaced the siding, trim, and gutters.I am very pleased with the quality of the work (products and installation.Also, excellent customer care. Danny was very open to discussion and explanation of the work process, products, and feedback.I would recommend them wholeheartedly.

An
Review №8

Two thumbs up for Custom Concepts Construction! Mike, Danny, Katherine and the installation crew were top notch, and a pleasure to work with during the installation of our new Hardie Panel siding. Juan and his team were punctual, thorough, neat, and obviously cared about our property and the work at hand.All dates throughout the job were kept, and communication was always easy to maintain. We are very pleased with the finished job and highly recommend this company.

Je
Review №9

Everyone we dealt with was professional, responsive and detail oriented - leaving us happy with the end product and confident in the craftsmanship. We had all the siding and trim replaced on our old 1960s split level with James Hardie. Mike provided our estimate and was helpful in determining all the details. After getting multiple estimates, their cost seemed reasonable, but their knowledge of the product, detailed proposal, responsiveness and low pressure process sold us. Danny managed the project as the work started and ensured every aspect of the project was well executed. I have recommended them to neighbors, and recommend them to anyone in the area.

J
Review №10

Custom Concepts Construction, Inc. ( Jefferson, MD) has provided me with a well-deserved remodeling of my home. My forty year old house was in need of major renovations. I am a hands on homeowner. Custom Concepts are so wonderful from the initial interview to the final details of the construction completion. I had interviewed more than ten companies. There were none that had the expertise, quality, vision and incredible customer service that Custom Concepts had with years of tradition and experience. They were very in tune with best practices, material recommendations, and building regulations which were needed in my home renovation of the windows, siding, doors and roofing. They had the knowledge and skill to tackle this project that no other company had, for sure. Not only did they have great expectations but followed through to the completion of reconstruction.The time and patience developing a plan with Michael was impeccably detailed, from providing materials that would best fit my home construction needs and my desires for better quality products. There were suggestion for what may be potential changes to the project as we went through and during demolition and reconstruction of multiple aspects of renovation. I feel that my home is not only better constructed, safe, stronger, insulated, and esthetically beautiful. I think the best in the neighborhood. It is also the opinion of my neighbors, who took the time to stop by and admire the progress of my home projects. My home is the envy of the neighborhood. Danny is one in a million, from his respect of his crew members down to his perseverance to making sure all went smoothly every day of the job.I admired the quality of the support crews that work for Custom Concepts. Everyone had pride in their careers. They were polite, punctual and perfectionist in their expertise. Many of the craftsman have worked for Custom Concepts for many years. This lends to consistency, quality, and predictability of workmanship. They worked with precision in mind. I have heard of other company’s crews that were not interested in quality, and longevity of their construction. The theory of others being if you don’t see it then it does not matter.My home renovations have proven to improve the air drafting throughout the house. This was one of many major concerns. The temperature has improved throughout the house making me so much more comfortable. The look of my home has more character and design due to Custom Concepts Construction’s (Jefferson, MD), vision. I am already enjoying the rest and relaxation from the fruits of Custom Concepts hard labor from the roof, siding (including supportive insulation), windows and doors. I cannot say anything but big praises for everyone involved with this multi aspect renovation. Trillions of thank yous are still not enough for how pleased I am with the final results.

šu
Review №11

Yes rare 5 star review. Why? Custom Concepts went above and beyond. I cannot say enough good things about this company.Mike solved my roof problem which no other roofer could fix. I highly regret not contracting them to do my roof originally. The mistake of the other roofer cost me at least 5 thousand and my entire house to be hot (improper ventilation). But Mike knew EXACTLY the problem. Im serious when I say 3 different companies couldnt figure it out.Because of this amazing expertise. I contracted them to repair rotten siding on north exposure of my home and install banding board. Osman and his crew were exceptional in quality. Danny went ABOVE and BEYOND and optimized the entire project by adding additional waterproofing and custom flashing and no extra cost. The painting and fitment was superior, and I have high standards. Danny really cared about the aesthetics and look, and wow he was right it looks better!Dont go for the cheapest quote you get, the quality of work is important, dont get burned and spend $5,000 fixing mistakes on another contractor choose these guys....Custom Concepts is the real deal. I will use them for all my siding and roofing needs going forward because they did it right, professional, quality cant be beat.I highly endorse this company.

Ja
Review №12

Custom Concepts replaced our old Masonite siding with Hardie plank siding. Every step of the process was professional and well executed.My phone calls were returned in a timely fashion, their initial proposal was the most detailed of any we received, they offered 3 different options for financing, the installation went smoothly with excellent workmanship and keen attention to Hardie Plank’s specifications. It was great working with Danny and Katherine, they are the definition of superior customer service. You won’t go wrong hiring them for your next project.

W.
Review №13

I have never had a better experience working with a contractor. Period.From the first meeting with Mike from Custom Concepts he instilled confidence in me, asking pertinent questions--including construction aspects I had not considered--and wrote detailed notes. He also explained a lot about the James Hardie fiber cement siding product and his companys dedication to following the manufacturers recommended installation process. He was also the only one of three bidding contractors who presented their price quote in person with an incredibly descriptive and line-itemized estimate with a break out of materials and labor for each portion of the project. He even showed us a computer mockup image of our home with the siding and trim choices we made.This work was done on a 92-year old bungalow in January-February 2017. It was an exterior project that included replacing two layers of siding (aluminum and the original shake shingles) with Hardieplank lap siding and Hardie trim, as well as reconstructing the front porch with Azek tongue and groove planks and rebuilding the porch columns.Whenever complications arose (which were expected on a house this old with prior renovations including an addition) CCC was very clear in their explanations of the challenges and often provided options at various price points.Frankly, there probably wasn’t a plumb wall on this house but by the time Danny, the project manager, and Nick, the lead carpenter, put their heads together they found solutions to make our home look brand new. I want to add that their crew was courteous, organized and fastidious, even though weather and parking issues sometimes challenged them.It is rare to find a contractor that performs so well on price, quality and timeliness. From their affordable financing options to their well-defined communications and friendly, professional staff, everything ran smoothly despite the large scope of the project.My wife and I could not be more thrilled with the results and we love coming home to our beautiful “new” old house. In fact, we have recently engaged Custom Concepts for another project to renovate our backyard deck and construct a custom pergola so that the whole property would be complete.I would recommend this company for exterior renovations without any hesitation.

Si
Review №14

We recently used Custom Concepts to replace our masonite tudor panels with James Hardie. Custom Concepts exceeded our expectations with quality and customer service. Custom Concepts was the only certified James Hardie contractor that actually reviewed our project with the local James Hardie representative and ensured that the methodology they used for the tudor was in compliance with the standard required for the James Hardie warranty. This methodology was incredibly complex- Custom Concepts needed to actually cut the James Hardie Panels to allow for diagonal flashing in all of our tudor panel crossings- literally double (if not more) manual effort in to meet this spec. No other contractor was willing to put in this effort. Not only did custom concepts put in the effort, they did it at no extra charge to do it the correct way the first time. They were meticulous in the details- everything was literally perfect. Danny and Juan worked with us every step of the way. Danny never hesitated to answer all of our questions and spent so much extra time with us explaining the ins and outs of the siding methodology. Anything we asked for, Danny was willing to work with us. The team was prompt, completed the job on time, and the quality was superb. We would highly recommend Custom Concepts to anyone looking for a quality, customer- friendly company- in particular for a complex job such as ours.

Ba
Review №15

We recently completed a total exterior renovation using Custom Concepts. Starting with the roof replacement, gutters and downspouts, skylights, Hardie Plank siding and all the trim. We found Custom Concepts when they were doing a similar job for a neighbor. From the first call it was clear that this was a efficiently run company, our calls were promptly returned. And the proposal was like a book which included actual photos of our house. Once the work began it went like clockwork. Danny Harper, partner and job manager was on top of everything! If the crew was starting late that day we received a courtesy call, if there was anything that wasnt exactly perfect Danny would pick up on it before we could say a word. Custom Concepts was great to work with I couldnt recommend them more highly. They are professionals who take pride in their work. We recently had a deck replaced and needed some touch up work to our siding, Custom Concepts came out a fixed our issue at no cost. Great quality, great products, and a highly trained crew!

JR
Review №16

We had a great experience with Mike--knowledgeable, responsive, thorough, and clearly focused on delivering a quality job. We surveyed no fewer than 8 contractors for our roofing/siding job, and Custom Concepts distinguished itself from the group. I have no hesitation at all recommending them to others.

Be
Review №17

I had an excellent experience with Custom Concepts. We hired them after getting three different quotes to replace our vinyl siding with Hardie plank and provide new shutters. They worked efficiently and neatly and did an excellent job. They completed the job faster than expected and were very thorough in their clean up. Most importantly, they did everything they could to make sure that we were 100% satisfied. I highly recommend them!

Ka
Review №18

Custom Concepts Construction – an excellent company to do business with. We needed to replace the vinyl siding on our house with HardiePlank and had noticed the work that the Custom Concepts Construction team was doing on another house in town. The moment we contacted them we knew we had the right company. They immediately set up an appointment to meet with us and review our requirements, which included resolving siding issues on the back of the house made by a previous contractor. We received a detailed, line-item proposal – the sign of a company that knows what it’s doing. Communication is key in any renovation. As soon as we accepted the proposal the Custom Concepts team kept us apprised of the start date, various delivery dates, and of any issues they encountered during their work. As part of this project, we also replaced our front door which Custom Concepts ordered and installed – it was truly the icing on the cake. The entire project was handled professionally, and everyone we worked with on the Custom Concepts team was wonderful. Quality craftsmanship – a talent that seems to be hard to come by these days – and attention to detail is what we found with the Custom Concepts team. We could not be happier with the end results and would highly recommend this company.

An
Review №19

Custom Concepts sets a very high bar, I wish all contractors were as thorough and professional. Mike took several phone calls from me as I explored different bids on the project, learning something new each time, we discussed the details and options and he was very good at understanding and openly communicating any concerns or additional items I brought up. Danny is the best, Ive never had such a pleasant experience with a contractor, this was a big job and I am very detailed oriented, Danny wouldnt close out the job until I was 100% happy with the work. Juan and his crew were awesome, they spent about 3 weeks at my house and were friendly with myself and my family, they put up with my dogs, and they did an excellent job on the project. I have already recommended Custom Concepts and will continue to do so. I will also be using them again in the future. You wont be sorry for contacting them about your project!

Me
Review №20

Custom Concepts was terrific from the moment we made the initial call requesting a quote. They worked around our schedule to visit the house and give us an estimate and they answered all our questions... and we had many as newbie homeowners. They also waited patiently while we collected other estimates before we hired them for the job. They had the best price, most thorough estimate, and really listened to what we needed and wanted. Once they started the job, the whole team was nothing short of amazing. From the project manager to the office support to the actual workers, they were professional, timely, respectful, and really talented at their jobs. The work was fantastic and quick. I truly wish they did whole house remodels because I would definitely use them. Ive already recommended them to friends and neighbors and are keeping them in mind for future projects.

Je
Review №21

We had an amazing experience with Custom Concepts for the renovation of the exterior of our home! After extensive research and many many quotes, we decided to give our business to this company...and we are so glad we did. From start to finish, we were continually impressed with the knowledge, professionalism, and quality this company offers. Somehow they managed to exceed our extremely high expectations. We couldn’t be happier with the new Hardie exterior on our home and how pleasant the process was to get us there. Search no further and give Custom Concepts a call. You will be happy you did.

Na
Review №22

Custom Concepts was the best, from start to finish! Great technical expertise, great customer service, and a great product! They replaced 21 windows in our house, and they are amazing, looks like high-def! Thanks so much, would give 6 stars if I could...they went above and beyond and worked around our schedule to get the job done -- they even helped work out some issues on some older windows that werent even originally in our project scope. Will definitely be recommending Custom Concepts to friends/family. Thanks, Mike, Danny, and Katherine!

al
Review №23

If you take any reviews to heart, this is one to believe in. My wife and I are real customers and have been very pleased with the siding project done by Custom Concepts. I worked in several trades to pay my way through college and am licensed as a professional engineer. It seems to be harder and harder to find good work from contractors - they are always very happy and shiny during the sales pitch, then it seems many turn the work over to day laborers. Our experience with Custom Concepts didnt go like that - the experience was positive throughout, and Danny was on site frequently and was easily reached if anything came up. Our project was expensive enough that I did a lot of homework and talked to a lot of companies, including asking who was going to do the actual work. Danny and Mike were very patient and addressed my questions politely. They do hire sub contractors (its how the system works), but they use people they have long standing relationships with. They were good about communicating changes in the schedule and working around our needs (I asked them to leave part of the driveway open as I need to charge my car at night and the cable is only so long). It rained maybe half the days they wanted to work, which was a challenge, but they let me know what was going on, and when the weather cleared on the weekend, they asked if it was ok to work extra on the weekends to make up the lost time. There was never a work day when they simply failed to show up. But, the most important part is the quality. I watched several of my neighbors get siding replaced extremely quickly. There is no way that the details were being taken care of. The crew at Custom Concepts took three weeks (with rain) to re-side my house, including replacing trim and some extra painting. Everything seemed to be done very carefully. I was very impressed that they even delayed doing some trim work for a couple of days because they were waiting for the correct width trim board - a detail the original builder had not bothered with - the original builder had simply rigged up two narrow boards, which of course had allowed water in, and they had rotted away. When they found some rotted sheathing, it was cut away and replaced. I want to also say that the crew was very patient and professional with me - I wanted the replace the hose bibs and the bathroom duct vents that stuck through the siding, and they worked around me getting the ones I wanted. Finally, I think the real test for any contractor is how they deal with issues. There was one thing I wanted them to fix (I take half the blame as I wasnt clear) - a light fixture mounting block was installed in the wrong spot. I texted Danny about it, and he told me it would be fixed the next day - and it was! No B.S. And they made it look like it was always that way, not a patch. As other issues came up (its a 33 year old house), we discussed it, came up with a plan, and they sent over reasonably priced change orders to handle the extra work. The workers themselves were always very polite and friendly.

Pa
Review №24

The best experience we have ever had with a contractor! Meticulous workmanship....kept us informed at every step in the process of installing Hardie Board on our house. Would highly recommend them to anyone contemplating this type of project.

Wi
Review №25

This is best experience with a vendor that Ive ever had. They worked patiently with us to find a door solution which was right for us. Installation was as promised, careful of our home, and only minimally disruptive. Especially impressed with the detailed, quality assurance performed by Custom Concepts supervisors. They picked up minor flaws that we missed and corrected them on the spot. Strongly recommend them to any consumer who wants the job done right.

Be
Review №26

Custom Concepts provided excellent service from beginning to end. The entire process was easy and the work they performed on our new roof was excellent. I highly recommend Custom Concepts and plan on using them in the future for other projects.

Ro
Review №27

We learned about Custom Concepts from work they had done on a neighbors home. We had an issue with a leak and knew our roof was due for replacement. We requested a proposal from Custom Concepts as well as several other highly rated contractors. We chose Custom Concepts because they spent time explaining their proposal, their approach, the options, pricing, financing plans and proposed timeline. They did not try to force us into any particular scope of work. At all stages of the process, they were professional, responsive, and great to work with. The materials they used are high quality and the finished product exceeded our expectations. We would absolutely recommend their services.

To
Review №28

Excellent experience from beginning to end! Project involved new siding, replacement of several windows and a door, and replacement of deck boards and railings. They provided a detailed SOW and pricing and hands on project management; were very responsive and focused on customer satisfaction and getting it right; and offered creative and sensible solutions on various issues. We enjoyed working with the entire Custom Concepts team, have been very pleased with the work and highly recommend them.

Sh
Review №29

I have used Custom Concept services for couple of different project from our house ( Deck install, Gutters, Windows install, Roof Fascia and Soffits) and I can attest to their high level of service and professionalism. Working with Michael during the design and proposal period was very easy and he made sure we understand every aspect of the proposal and pricing and then came the Dan as project manager, which is one of the best site manager/vendors I have worked with. He and his team are always on time, very skillful and clean. They visited the job before the project start date, made sure all materials are ordered correctly and match our request and design. They made notes of any additional changes required and checked with us before changing the SOW.In general we are extremely happy with their services, for sure will use them in future and will highly recommend them !!

Ra
Review №30

Great to work with. Patient planning process, good workmanship, and great product. The crew cleaned up every day. Everyone was very responsive and accommodating.

Ne
Review №31

Custom Concepts did a great job right from the beginning. We met with Michael Swank, who was very knowledgeable about replacing windows, doors, and fascia board in an older home. The crew showed up on time and did a great job replacing windows, fascia board, sliding door in back, and front screen door in front. They used top-notch material and the workmanship is excellent. The workers were neat and courteous and we are thrilled with the final product.

me
Review №32

Great company to work with. The owner and the employees were very friendly and accommodating. My roof turned out great and they worked with my budget. Thanks again!

Wi
Review №33

Amazing service and true professionals! Mike and his team were able to explain the answers to all of my questions in great detail from their vast experience. Mike and Clifton went out of there way to educate me from a home owners perspective.My roofing needs and referrals will always be with Custom Concepts Construction!

Ma
Review №34

Custom Concepts did an excellent job installing our new roof and siding. They were helpful, quick to respond to questions, and did a really high quality job. We highly recommend them!

Co
Review №35

Custom Concepts was outstanding from start to finish! Mike was amazing during the planning phase - always showed up on time and with lots of options for us to choose from - and great advice when we had trouble choosing! Danny and the entire crew were so professional and courteous. Danny was fantastic (and patient) with suggestions whenever we wanted to add or change something. Our home looks amazing, but the best part is that we know it was done right by good, honest people who take pride in doing great work. Thanks Custom Concepts!!

An
Review №36

Wonderful contractor - easy to work with, prompt responses, understood our vision for the kitchen window replacement. Their precision work was flawless - including the clean-up. We would highly recommend them.

Jo
Review №37

Recommend this company for any building envelope type work. They were competent, reliable, timely, & professional the whole way through.

Mi
Review №38

From start to finish, Custom Concepts has proved to be far superior to any other contractor we have worked with. Initially, we called several contractors to complete a unique Hardie siding project on our home. Some spent hours measuring and never called us back and one told us what we wanted was impossible. Mike and Danny immediately knew exactly what we wanted and worked with us to create a unique design for our home. They knew everything about the materials we wanted to use and how to properly install them. They provided a professionally printed and detailed proposal. Their employees were polite, courteous and cleaned up after themselves. They delivered on EVERYTHING they said they would! As a real estate professional with a husband in construction and an owner an older home, we have remodeled quite a bit and dealt with many different contractors. Mike and Danny far surpassed our expectations. Our home looks and feels brand new!

Pa
Review №39

The workmanship, professionalism of their team, crew, staff is outstanding. The attention to details that I was so concerned about were met and treated with a clear understanding of what I wanted. And it was from their understanding of it that I got exactly what I wanted. Job site was always cleaned up each night, items stored, covered so there was no ugly eyesore to look at. Although a small project with a small change on my front porch resulted in a huge difference in the look of my house. Its just a shame that this huge difference cant be seen right now because the 2 trees out front block the street view but I am so happy with the work I said that they are more then welcome to bring a sign back in the fall when you can see the change.

Al
Review №40

This is an exceptional company!They worked with us on what was a complicated remediation of our home and made us feel that they truly cared about us.Our house had issues due to work done by a previous contractor and Custom Concepts came in and fixed all our siding issues and installed a new roof. Throughout the process they explained everything and paid close attention to all the details. The workers were kind, respectful and extremely conscientious.2021 Update: Had new James Hardie siding installed, as well as windows and a sliding door. They paid close attention to little details I would have never expected of a company. The team that performed the install was professional and courteous, leaving the worksite cleaned up every evening during the install and upon completion of the project.

Ma
Review №41

Custom Concepts was very professional, did quality work and had very competitive prices. The best out of 5 estimates. I am very pleased with the replacement of my siding and replacing the hand rails on my deck and deck stairs.

Ch
Review №42

Couldnt ask for more. I have three companies quote for the sun room enclosure project. Only custom concept promises both quality work and competitive price. It turns out to be very true. Mike and Danny are very easy to communicate with. The whole process went very well from the design to the final construction. The partners they choose are also very clean and delivering excellent work We also love our integrity wood windows, which is recommended by custom concept.This is our first time with construction company. We are very satisfy the work and crew members. Custom concept surely will be our top choice for the next major project!

To
Review №43

Working with Custom Concepts for our Hardie siding and roofing project was an excellent experience. We were very happy with the attention to detail in the proposal, the time they spent walking us through everything, and the professionalism of everyone we worked with. We were confident that the job would be done right and we were not disappointed. Our house is 100+ years old and we appreciate all their efforts to retain its historical detail and charm. Would recommend Custom Concepts and absolutely use them again!

Do
Review №44

We had Custom Concepts replace half our roof, and replace the associated wood trim (of our brick house), and install new gutters. Mike visited with us a number of times to make sure we understood their products and services (answering all our questions) and Kat stayed in touch with us so we understood the financing (it was simple). The work crew was always timely and did the work in just a couple days; keeping the debris from the roof removal under control (there is always a few nails and roofing materials that get carried away by the winds we get - so as expected we did find a few nails and debris over the next week). During this work we even got a visit from Danny, the owner, to check how things were going. Very professional and great products - top notch all around. We plan to do the rest of the roof and trim in the coming year and it will definitely be with Custom Concepts Construction, Inc.

To
Review №45

Total home face lift... New roof, new beautiful Hardie beadboard siding and trim, seven new energy efficient windows, and two beautiful wood sliding glass door. Over three years, CCC planned and coordinated phases for construction to fit our cash flow and our family life. On the front end, they took the time to understand our needs and concerns. We asked for work to be done in phases and stressed quality as our priority because its our forever home. CCC provided estimates by project and financing for each phase. Once work began, CCC was methodical in every step of our home face lift. Communication with us and within their company was excellent. We knew what was going to happen before it happened. At the end of every work day, supplies and tools were stacked out of the way to allow kids to play in the yard. They were meticulous minimizing damage to flower beds and plants and when they were installing windows, the floors and rugs were clean at the end of every day.CCC sets the bar high for customer service and workmanship. I hope theyll come back one day and do more for us.

Ji
Review №46

Custom Concepts did an awesome job, including having to redo some bad work done by another contractor. The crew was excellent - they were attentive to all details of the large project scope, worked hard every day, and cleaned up at the end of each day. Im very satisfied with the outcome - part of the project transformed our front porch into an inviting place to relax thanks to Custom Concepts.

El
Review №47

Custom Concepts Construction replaced the roof on my single family home (~1900 sq. ft). They were fabulous--knowledgeable, courteous, efficient. Everyone with whom I interacted was completely professional and worked very hard to help me get just the roof I wanted/needed; at no point did anyone pressure me to buy more than I wanted/needed. Also, the installation itself was miraculous to watch. The crew was so efficient that they completed the entire project in just one day (including replacement of all of the rotten plywood on half of the old roof, removal of a solar tube, and installation of a new attic fan)--even cleaning up such that it didnt even look like they had been there! The new roof looks amazing and comes with a 20yr labor (as well as material) warranty! I would highly recommend this company for any construction project, and will certainly rehire them for future projects that come up at my house.

Ch
Review №48

Great experience, very pleased with the final job.

Ca
Review №49

EXCEPTIONAL customer service and craftsmanship! Like many others we had the best experience working with CCC. After doing tons of research online and meeting with 7 different companies for quotes we selected them because of the great price and level of expertise. Our project was large and consisted of all new James Hardie siding, 19 Marvin windows, 5 exterior doors, and a new screened porch with top-deck. Only complaint; they won’t do our interior projects too! But really they were so patient with us throughout the design process and didn’t bat an eye when we came up with changes along the way. Their crews were polite and very focused, the area was always left clean, they never cut corners and their dedication and skill shows. Everyone along the way went above and beyond the scope and left our house looking amazing. We are very happy with the finished project and have already recommended them to neighbors and co-workers.

An
Review №50

First of all I am a very demanding customer. Custom concepts replaced the siding on my townhouse with hardy board siding and built a deck. It was a difficult job since there are many custom cuts that had to be made. The workers were very diligent getting things done quickly. The management responded quickly and bent over backwards to comply with my requests for details. They identified problems that I did not know existed and fixed them at no additional cost. All that being said some critical details were not done completely right. The bathroom fan vent was painted shut, the hardware cloth intended to keep the animals out was not secured and the birds got in. The TV cable wire was pulled out of the wall, and a piece of flashing in an out of the way place was on top of siding instead of under. Things were fixed if we noticed them when they were on the job, but we didnt notice these things till later. The workers need to work on the details.

St
Review №51

Top Quality work. Professional friendly people to work with. Very highly recommend Custom Concepts Construction.

Pa
Review №52

Our family purchased Vinyl windows and had our roof replaced at the same time due to what turned out to be a lovely moisture problem. Mike from Custom Concepts had the most thorough proposal of any contractor we saw in Gaithersburg for GAF roofing. Also he took the time to explain exactly what went wrong and why we had issues with moisture getting through our old non-vinyl windows and roofing. Our new roof and windows add tremendous curb appeal to our home, we are more than happy with the results!

SH
Review №53

I was IFY about using a contractor, but meeting with Mike made my decision well made. He came with all the information I needed to do proper research. My home was resided with James Hardie Lap Siding Khaki Brown. The step by step process was explained to me extremely well from the initial estimate to the completion of the work. Todd and his crew were consistent and courteous. I have recommended them to friends as they are getting work done as well.

Ga
Review №54

We had a very difficult time finding a contractor who could realize a difficult vision: converging an existing screened-in porch with an equal size (existing) deck, and to keep the look and feel of the entire job. 3 or 4 contractors told me it couldnt be done, but Mike said it could. And it was a fabulous job. They dealt with changes in the code to make sure all permits were legit, and as the job proceeded, we added additional french doors, took down an interior wall, and transformed our 40 year old house into a real showpiece we just love. They also did siding in the newly expanded screened in porch, and added a new roof and gutters to the whole house as well. They were a pleasure to work with, always on time, always thoughtful,. Their crews clean-up daily, and were real craftsmen. They came in on time and at cost, and when minor issues occurred afterwards, they came back to make sure that everything was done to our complete satisfaction. I would highly recommend them to anyone in need of remodeling, roofing, siding, or decks.

Re
Review №55

Custom Concept Construction did an excellent job on our major home renovations and upgrades! We added a second floor and updated the first floor plan. CCC worked with us to develop our plans and gain permit approvals. They understood that we had a tight budget and worked with us to ensure that we stayed within it. When surprises arose (as they always do on a major project), they communicated problems clearly and worked for quick, budge-friendly solutions. The quality of their work was top-notch in every way, and included demolition (interior and exterior), framing, siding, roofing, insulation, drywall, cabinet installations in bathrooms and kitchen, cleanup and misc. other projects that arose. We cannot recommend them highly enough and would turn to them again for any kind of major construction project we might undertake.

Pa
Review №56

I hired them to replace 5 windows. These guys were excellent from start to finish. The presentation was great but I was still skeptical about the work after I hired them. They eliminated my fears as we went further thru the process, they communicated with my HOA for approval and installed all windows with great work on time. I highly recommend them.

Wi
Review №57

Danny and his crew did a great job. Superb attention to detail!!

Ja
Review №58

Very happy with the work that was done!

Ch
Review №59

We have used Custom Concepts for our big siding project and again for a rebuilding of our deck. From our initial consultation to final inspection found them to be easy to work with, professional and they really cared that we were totally satisfied with their work. Would recommend them with reservations.

Je
Review №60

We had a project to replace our siding, windows and doors on our 27-year-old townhouse. From a recommendation of friends, and my research we wanted to use James Hardie fiber cement for the siding. We contacted, had site visits and received quotes from 3 contractors recommended by the James Hardie company.Michael from Custom Concepts Construction spent a lot time with us explaining their process, materials and a recommendation for us to install Beechworth Windows (a James Hardie company). The CCC proposal was by far the most detailed and extensive with a complete line item breakdown of materials and labor costs. Once all the details were settled I appreciated being able to sign the contract with a secure digital signature. All of the payments were also easily handled via email with Katherine.The project started on time and there were weather related delays (rainiest September in many years), but Danny was always in contact via text, email or phone to let us know if there were delays or they were not able to work on those days. During the project any questions for Mike, Danny or Katherine were always answered in a timely manner.The crew installing the siding, windows and doors were excellent. They worked efficiently, were pleasant to interact with, at the end of every work day cleaned and straightened up the site. They also worked on Saturdays to make up for some of the time lost due to the weather.At the end of construction Danny went over the small punch list of items we had and ended up adding a few items we either missed or felt were insignificant, but he wanted addressed.The house looks great and we could not have had a better experience with a contractor. We highly recommend Custom Concepts Construction.

Fr
Review №61

Custom Concepts Construction(CCC) installed James Hardie Siding and Trim on our home. The work was performed in a timely and professional manner. We are very happy with the job and are pleased to recommend their services—in fact, we plan to use them again for a new project.

ma
Review №62

Thorough and quality work. Would highly recommend CCC. They remedied poor workmanship of a prior contractor, replacing rotting wood with vinyl railings on a deck and with hardie plank in several other parts of home. Even my wife is satisfied.

Br
Review №63

CCC just finished the installation of Hardie siding on our home and did a fantastic job, despite the difficult and changing weather conditions. The installation team was hard-working and courteous. There were virtually no punch list items. I would highly recommend them.

Ja
Review №64

Mike helped us out of an extremely difficult situation with a contractor who did not perform well and left us in a mess of a situation. He came in and reviewed all the work which was done and gave us a detailed, objective assessment of the situation and pricing on how to fix/remedy the poor workmanship. WIth Mikes help we have been able to approach the contractor and have them redo the poor work and finish the project in a timely fashion, avoiding costly and lengthy litigation. THank you Mike!!!

Ne
Review №65

We were looking to have new siding done on our house and wanted to go with James Hardie siding. For that reason, we only looked at siding contractors that were certified by James Hardie.After getting estimates from a number of James Hardie certified contractors, we elected to go with Custom Concepts. We were very impressed with their attention to detail and very detailed proposal which included a line-by-line price breakdown.When the time came for the work to be done, we were amazed at how quickly and professionally they completed the job. It was clear that the workers took great pride in their work and made sure no corners were cut in the installation process.We are thrilled to have the beautiful new siding and couldnt have been happier with the process from start to finish. We highly recommend Custom Concepts as a reputable and high-quality contractor. I have no doubt that well use them again in the future for our other renovation needs.

Ky
Review №66

We hired Custom Concepts to do a deck job on a short timeframe. They did an excellent job, from A to Z. They handled the demo of the existing structure, got all the necessary permits quickly, got approval from the HOA of the community, coordinated times for construction with the tenants, and.... best of all, built a beautiful, safe, and value-enhancing deck on the back of our rental property.I cant say enough about how CCC handled this job so fluidly. I would gladly recommend them to anyone.

Pa
Review №67

My profession as a specialty Subcontractor in the Washington construction market gives me special insight into the workings of building repair services. As regards the repairs Custom Concepts Construction (CCC) performed at my home, while the repair work to my Hardie Panel wrapped shed was not large, it was a bit on the complex side, in that it required removal of water damaged Hardie material from in place at several locations, with the subsequent replacement with a matching material. The end result is excellent. The repaired areas look like new and as if there had never been a bit of damage endured. CCCs Field Supervisor, Oscar, was most accommodating and worked out several details to my utmost satisfaction. The work was performed within an acceptable time frame, and on budget. The material used to replace the damaged Hardie material is an inert material which should weather better in the future and prevent any additional damage caused by over-exposure to the elements. I am very satisfied with this work and will keep CCC in my Contacts list for future consideration.

Sc
Review №68

Top notch service, very helpful and experts in the industry.

Me
Review №69

Custom Concepts Construction is an extremely professional company and I would highly recommend them. They discussed every detail of the window and door installation project upfront and delivered as promised. They work with you every step of the way to ensure you are satisfied with how the project is going. They are very knowledgable about home construction and that knowledge is important when undertaking any home remodelling project. The crew was very careful and respectfulof the property throughout. I would be happy to trust them with any future projects as well.

Information
47 Photos
69 Comments
5 Rating
  • Address:4169 Jefferson Pike, Jefferson, MD 21755, United States
  • Site:http://mdsidingpro.com/
  • Phone:+1 301-355-4604
Categories
  • Window installation service
  • Door supplier
  • Roofing contractor
  • Siding contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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