Tub to shower conversion! Tore down to studs reinstalled new purple-board complete pan, walls new fixtures, enlarge drain.Completed in 1 day. Technician very knowledgeable and courteous! Did excellent job keeping things organized and clean. Great communications on this project. Technician could not leave until project manager got my feed back on job, which was positive. Lifetime warranty.
Amanda was my sales representative. She was very friendly and personable. She really worked with me and tried to fit the product to my budget. I could not afford to do this at this time but would consider this company in the future if possible. I would reccomend them to my friends and family.
This company is great. A little pricey but worth it. Our installer James was amazing. Not only was he diligent and hard working but friendly and knowledgeable. The entire shower was replaced in one day plus he kept the house and bathroom very clean! The smell of the glue was a bit strong but we used a fan in the bathroom window to help it air out and the smell was gone in a day. Once James was done installing all the trash was taken away as well. If it wasn’t so expensive I would have them update all my bathrooms…the quality is great so you get what you pay for.
I set up the appointment for an estimate on a Friday via online. I received a phone call in less than five minutes of me hitting send. They was able to set me up an appointment the very next day. Patrick Winters arrived on time and with a cheerful personality. Mr. Winters went over the company with me as we discussed my ideas for the project. Mr. Winters was very knowledgeable and was able to answer all the questions and concerns I had about the project. He was able to recreate my project vision. He was able to work with me and did a great job on making this project very affordable. I would recommend this company to any that are looking to remodel their bathrooms, I have had a great experience.
Eric and Justin that we installed our new shower was very informative. I truly believe the cost was outrageous but the salesman Tony talked my husband into it. I told them no more than $1,000 and several thousand dollars were in debt. So not happy about the 10 year debt were in. But well see hopefully it wont mildew and stain as they say. It was a shower installation but the cost was way out of pocketbook but they didnt care so now were in debt for 10 years.
Amanda Long is a great sales representative that went over in detail all the products available. I am very impressed with the quality of the product and service
Amanda was amazing and allowed us to take our time to reach our final decision. Super excited to be able to work with her and design our dream walk in shower.
Sales Representative, Patrick Winters, is very professional, courteous, & knowledgeable in products. We were very comfortable talking with him in expressing our needs & concerns. He made sure we are not settling on a choice, but getting what we truly want and to guarantee we will be happy & satisfied.We will refer our family & friends to visit with Patrick on their future bathroom remodels.
We got a quote to do the shower and had to do the bathtub as well because of how it was built. Today we get a call stating they cant do th work because how the bathtub fits next to the bathroom cabinets and will damage them. They cant put in a new tub because the way it fits and they dont replace cabinets or flooring. We cancelled the job and will find another company that can fix our shower.
James, my installer arrived on time and did not stop until all was complete. When he showed up I asked if anyone else was coming he said no I am by myself. I was a little unhappy to hear that. Wow what a mistake on my part. I think if another body would have been there, they would have just gotten in his way probably slowing him down. James did a fabulous job!
We were all set up to get an excellent shower for my aging father with MaxHome. The sales person was kind, fun and educational and cared about the needs of our family. When my father died suddenly, the company bent over backwards to take care of us. I highly recommend them and their first class products.
Amanda Long came out and was very polite and did a great job helping us get our bathroom remodeled
Mike Betz did an amazing job. Very honest and patient with us with all the questions and concerns we had. Thank you very much! I will be recommending this place to my friends for their future bathroom improvements.
Max Home did a tub to shower conversion in my home and it looks GREAT. I checked al the items above because therere all true. The installer call me at 8:00 am, was at my home for 8:20 and working by 8:30. The job was complete by 6:00 pm. I am very happy with the results and would highly recommend Max Home to do the same for you.
Jordan Banks was very professional and personable. Enjoyed talking with him about the project and learning about MaxHome. Greatly appreciated his thoroughness in explaining the details of the materials to be used and process to do the project. Selecting the design was enjoyable too.
Mike Betz was an amazing and professional person. His knowledge and explanation of the process and patience was great. I am excited about the work that will be done and definitely will recommend him and his company
Amanda Long did a great job on presentation, telling me about the quality of the product.
Patrick Meyer, installed a new bath shower for us. He always called to let us know when he would arrive. He was well organized, answered all our questions. Patrick removed the old shower and hauled the old material away. We were very impressed with Patrick’s work ethics. Max Home was very professional and we are very happy with our new shower.James & Jackie Gray
I needed to get my elderly mother a safe walk in shower. “Danny” came to see us. He was ontime and highly professional. He told us what would be the best solution for my mothers disabilities. The shower took a little while to come in but I can’t blame that to them because of disruption in the supply chain because of COVID. When it did come in they installed it in one day. No mess at all! The installers were terrific. I highly recommend dealing with Max Home and if you can ask for Danny as your salesperson I think you will be very happy!
Mike betz just sold me my walk in shower! Man is he great! Honest, humble and knowledgeable. Call and ask for mike
Beau Bevard was our sales consultant and he did an excellent job of presenting us with all of our options and even teaching us a couple of things about bathroom cleaning/ maintenance. He was very friendly and informative. He was willing to answer all of our questions and concerns (even the silly ones). He was very upfront and sincere which is what we look for in people we do business with. We are very excited to have MaxHome upgrade our bathroom.
We had our tub taken out and a shower installed. This happened in one day! The installation took place only days after deciding on the project. The work was great! We love our new shower!!
Mike bets was awesome. Can’t wait fir my new shower. One day install. It’s going to be so pretty!
Mike Betz is so nice and sweet. I wasnt even ready to purchase a shower at this time but he made it affordable while being the bathroom of my dreams. Although purchased for my parents. Call MaxHome or Home Depot and tell them to send Mike. You absolutely wont regret it.
Mike Betz gave me all the information I needed to feel comfortable making the decision to remodel my bathroom. He took the time I needed going over all my options, changing my mind and ultimately being certain with my choices. The financial options he had worked for me and my budget. Thanks Mike!
Mike Betz is outstanding and down to earth salesperson. He showed honesty and patience through the whole process. Definitely recommend this company to remodel your bathroom.
No high pressure tactics, or run around. Mike Betz brilliantly presented the Max Home offerings, and was very respectful of our time and provided a balanced and well organized product presentation.He was the consummate professional/Max Home emissary. We were simply not entirely prepared to renovate right now.When we are ready to do so, we will be promptly outreaching to Mr. Betz and the very fine Max Home product line.
Mike Betz was great- very humble guy. Very knowledgeable. Would definitely recommend.
Cannot speak about this service. Received a call to set up an appointment to get a quote to replace a bathtub. Lady on the phone very nice and very polite. When I told her that my wife would not be able to be available for the appointment and I am the only person listed on the mortgage she was not able to set up an appointment. I decided not to use the service because I thought it was ridiculous that they would not schedule an appointment to give a quote without my wife being there.
Slow start on materials due to COVID 19. We signed up on May 30 and job didn’t start til Jul 13. Again COVID 19. Once the ball started office staff were very helpful. When our new shower installation began it was smooth. Our installers Matt and Caleb bent over backwards to get the right material and installing with perfection. Very courteous and helpful. Max Home needs more people like them. Nicole good job too.
I met with Mackie James today to get an estimate on replacing my existing bathtub to a walk in shower. He was extremely polite, professional, prepared and knowledgeable, respected Covid precautions. I not only will be remodeling the master bathroom but I could not resist the discounts to also remodel my guest bathroom. The prices are fair and the materials appear to be top notch. I will be posting again once the work is done!
Mike Betz came out to my house Friday morning. I had no intention on purchasing anything. I just wanted pricing. He was very professional and educated about his product. Made it affordable so I had no choice but to tell him yes. I never make decisions on the same day but I trust him and MaxHome to do my restroom. I can’t wait for them to come install it. Would definitely recommend.
Our installer Terrence did a fabulous job! We had quite a long way for him to walk to haul out the old and bring in the new. Ive never seen such ahard worker! I would positively recommend Max Home !
This is a great company I would highly recommend using them for your next bathroom remodel. Now if you can ask for Patrick!!! He will make sure you are satisfied and have the plans that you love. He really went above and beyond for us and made sure we stayed within our budget. Give them a call for your next bathroom project.
Mike Betz was awesome very professional, he made it easy to purchase and very affordable. I cant wait for the one day installation. Would definitely recommend him and the company call and ask for Mike Betz he will take great care of you..
Great overall work. Took less than a day to install a shower. Beautiful work, professional and neat. They were nothing but professional. Max Home did a walk in tub we have enjoyed for years and still enjoying .
Mike Betz was very professional and knowledge. I enjoyed him taking his time and explaining everything so I could understand.
Had 19 windows replaced guarantee was for life! That’s why I decided to purchase! Now I have broken window. They say they don’t use the same company anymore and install Anderson windows. They can’t get in touch with Doer windows company. So there guarantees are worthless! I’m going to have to contact attorney general!
Max Home installed a walk in shower it was quick and professionally done.
I just had a meeting with Mike Betz this has been the most enjoyable most educational experience I have ever had I am so excited about working with this company all because of him
Dennis G is an outstanding professional sale person that I have ever met. My wife and I really appreciate his tremendous effort in educating us to our potential remodeling walk-in shower / tub project. His tireless effort and patient in explaining every details to layman like us, is highly commendable.
Though multiple unforeseen challenges presented,, John Starrs professional work ethic, inclusive of attention to detail, courteous listening ear, transparent communication skills, and overall willingness to satisfy, was by far the absolute best experienced ever during a remodel. Our bathroom has never looked so good. 👍 Thank you so much for your ability to remain committed to working through til the end, John. YOU ARE THE BEST!!!
The consultation was very interesting & professionally presented. I appreciated his patience with all our questions. He was punctual, clean, polite & very friendly - not pushy! We actually enjoyed the visit!
I recently signed a contract for a shower install. Austin Shipton was the rep. Couldn’t ask for a better individual to represent MaxHome. Very personable, professional and knowledge of product. No pressure or hurry up. Look forward to “good clean fun!”
Micheal Betz was very knowledgeable about the company and products. Made me feel good about my decision to use Max Home. Thanks you Michael Betz
Mike Betz was very helpful with information needed for decisions.Professional and friendly
Install walk in shower. I would like to thank James R. For the beautiful work. He never stopped from 10am till shower was completely installed around 9pm.also others that have helped me Craig, Nicole,Erica. They have all been so helpful . They are all to be commented and definitely an asset to your company, MaxHome.
I had Mike Betz come in yesterday to Give me an estimate of what it would cost to redo my shower with tub area and I told myself I was only getting a quote as I have other commitments financially to take care of now and was not sure I could afford to get the job done soon, but after 4 hours with me and my daughter’s intervention i was sold on the deal. Mike is a great sales man and he knows his job, he is a people person, very patient, listens to your needs and does his utmost best to get you within your price range in order to get the work done. I say if Maxhomes wants customers he is the one for the job. I am very impressed with his professionalism and yes it takes patience to deal with someone like me so thanks Maxhomes for allowing this man to do what he is great at. Now the deal is closed and schedules await to start the ONE DAY project. I am excited. No photos yet but I will be happy to show off after it’s done.
MaxHome installer John Cotterman did a great job working safely in our home installing new shower - great product. John was customer focused / professional the entire time working in our home. Always kept us advised on installation. I give John 5 stars
The installer arrived at 9:00 AM and did not leave until after 11:00 PM. There was only one installer. I had to call Service the next day. The water faucet would not go past a quarter turn. The water was not hot. Still will not go past a quarter turn. I was told to turn the water heat temperature up. Everything in house is hot, except for this. The corner seams are uneven.The salesman told me there was a lifetime warranty on everything. Come to find out the caulking and water fixtures are not. One person told me 2 years warranty. Another person told me 10 years warranty.
Mike Betz was our rep. Very professional. He helped us design a shower and gave us financial options. Very pleased.
Thank you ! Jordan Banks for your help on remodeling our bathroom. keep up the good work .
Mike Betz was very professional and knowledgeable about the products he sold us!
I have enjoyed my new walk in shower that Max Home installed for me My installer was Antonio he did a wonderful job and was very fast he removed the old tub and replaced the new shower cleaned up everything and was on his way Thank you very much Antonio
We had MAXHOME (Jeff Richards) come to the house and discuss the replacement of the tub/shower with a full shower. Which turned out very well. Very excited to see the final product.
Antoine, manager from Max Homes, provided superior service when I reached out to them for assistance. He came to my home within 24 hours, diagnosed the issue and sent someone out right away to take care of needed repairs making our walk in tub usable until they could get the button needed to complete the job. Antoine followed up before I can even call him to check on the status of the job. He was always very prompt and polite and completed the job above my expectations paying attention to every detail. Upon completion he explained everything to me so that I would understand what was done and what the effects were from the work done. I would not hesitate to contact Max Home‘s in the future or to recommend them to friends and family because of Antoine.
Mike betz he was awesome and super helpful. I can’t wait for the one day installation.
Mike Betz was great. Call and ask for Mike
I had a shower installed replacing my tub. Pat and John the installers were great. Their work was very professional and fast. They cleaned their area before they left. My shower is beautiful. Thanks guys.
Josh Davis came to our home and provided us with information about Max Home services. He was very professional, patient and we are very happy with his service. We are happy with our purchase and the security we feel with Max Homes. Thanks Josh!
Josh Davis was really great!! He made a promise to us at the beginning of the sales pitch to price match a competitor and he made good on that promise at the end of the visit. He was very professional at all times.
Max Home was so easy to work with. Everyone involved was professional, knowledgeable and super friendly. They took out my old unsightly tub insert and drywall, replaced it with a standup shower and appliances. The installer did an amazing job. Only took 6 hours and I now have a beautiful shower. Super impressed and will definitely be a return customer for the second bathroom.
We purchased a walk in tub from Max Home, LLC. First, the sales rep Scott was very professional and not overly aggressive. He allowed us sufficient time to shop other options and then we set a second appointment to make the purchase. He told us we could expect delivery and installation within 6 weeks.They actually delivered and Trey did the complete installation about 3 1/2 weeks later. The company called to confirm the appointment three days prior to installation. Trey arrived on time with 2 electricians, Maurice and Ramon. Together they did an outstanding job. Trey worked through lunch until about 6:30 PM. He put floor coverings down so as not to ruin our floors, did a very professional job in removing our old tub and fixtures, and then cleaned up everything. Trey then took the time to show us how everything worked.They exceeded my expectations by a large margin. I would definitely recommend Max Home, LLC
Delivered on everything they said they would do and it was affordable. Very professional, worked fast and clean and was able to complete the job in one day.
I love this company. Clint came out because we wanted to replace our tub with a walk in shower. He gave us an estimate and said if there is anyone cheaper with tbe same quality materials we will match it. He was so professional and His manager talked to us right at that moment after we decided and welcomed us to the Max Home family. I was having other work done on the house and I got an estimate on the other companys walk in shower and it was cheaper. However, even though I wanted to go with Max home, there were certain add ons that the other company was offering at a cheaper rate. So I called and was going to cancel Max Home. Right away a manager contacted us and asked why and what is the other company adding in. I explained the services and right away he jumped on it and by the time he finished, we had all of the add ons, the items we like with Max home, and great customer service with the price of the other company. I never saw such customer service. This made us feel like family with Max Home and I can not be any happier with the whole process. I am patiently awaiting for the finished project but I already feel like we are in the best hands with Max Home. Thank you to everyone involved in this process..
We had our master bath remodeled by the wonderful people of Max Home. Mr. Antoine is a huge asset to this company. He was very polite and informative. He even offered to customize our setup. The personal service and attention to detail was superb. We highly recommend anyone looking to renovate or remodel their home to please consider Max Home for your services. Ask for Mr. Antoine- youll have a great experience!!!
They did a great job installing the walk in shower. We love it. They are professional staff and experienced in what they do. We give them a 10 star and higher.
Patrick Meyer did a great job. Very clean which I appreciate. It was a pleasure to have him in our home. His personality was friendly and he was very knowledgeable about his product. I now have an awesome bathroom. Thank you to Mr. Patrick Meyer for the installation and Mr. Danny Blank who came out to tell us about Max Home.
On March 28, 2020, we were in Home Depot and approached by Brandy with MaxHome. We took a chance and setup an in-home sales presentation. Not knowing anything about MaxHome, we carefully listened and asked questions, then decided on making the purchase. We had shower and shower door problems, namely, the walls were not square and we needed a fix. We asked if that could be done and we were told it could. We signed a contract the next day, and about two to three weeks later, our installer, John Starr, showed up. Throughout the wait, I dealt with Lars Carson, and he provided impeccable service to me. When I needed to contact the office, I dealt with Erica Meyer, who was also very friendly, professional and helpful. I walked John through the project, which he had in his mind anyway, and went to work. He ripped out the old, and installed the new all within a few hours. We had to wait on our door, which would not be ordered until the shower was “built”. Due to COVID 19, we had some issues getting the door in a timely fashion, but that’s what shower curtains are for. I had a question about the shower head and valve, which we were not familiar with, and the Service Manager, Antoine Fernandez, came out to check on any issues and explain the operation. We were graced with Antoine’s services again when the doors arrived and he came out to install. I could not have asked for a better person. They might have an A1 team, but Antoine sure set the standards for Exemplary Customer Service, every step of the way. After his initial appointment to install, and having to re-order the door, he put my mind at ease and made the processes much more comfortable. He finally got the correct door in, showed up with it, and had it installed within a few short hours.If it were not for the Covid Pandemic delays in material, in my estimation, this project would have flowed even more smoothly than I observed.I cannot thank MaxHome enough for all of the assistance and Service that I have received from all of the staff in Jefferson, LA.My wife and I are VERY happy with our new shower!
Saw an ad on tv and decided to give Max Home a call for an estimate. Ryan came out to give me a quote. Quote was quite high and I decided not to purchase. Get a call later by an supervisor and asked why I didn’t purchase. And the supervisor requested that another sales person come out to give me a quote. Ryan was a great service. He sold me on everything about the remodel. Only thing was it was out my price range. So Carol Levy came out to give me a quote. She was real pushy on me to sign a contract to purchase. Numerous of times told me that we won’t come back a third time. I never requested a second visit. Nor asked anyone to return to my home. And when I told her about letting another contractor do the work. She told me I would regret it and I would be calling Max Home to come back out. Just a heads up. If you want to get a quote please request that Carol don’t come to your home. Ask for Ryan E.
We are satisfied with Mr. Patrick Winter, he arrived on time to the appointment, answered all our questions. He was very patient and professional. I highly recommend him & MaxHome.Thank you.Domenica Darmata.
The product is great. Installer did not install in 1 day, and put the curtain rod too low. Overall satisfied with product.
We just a nice visit with Daniel Leblanc, about a new shower, walked us through everything we needed, and set it up, now we just have to wait for the plant to catch up to the demand they have.He answered all of our questions and we signed the paper work, now just have to wait, not something I like to do much any more
John did my shower. He showed up om time. Never took a break. I offered to give him lunch, he just kept on working. He is an asset to your company.
We have an older home and the bathtubs needed remodeling. Did a wonderful job with both of my bathtubs! Very professional! Worth every penny spent!
What a pleasant experience! Happy talented professionals! Would definitely use then again!
Max Home crew arrived on time and completed job in accordance to contract. Pleased with instillation of new bathtub and surround, including framing of existing window. Crew was friendly and performed job exactly as explained by sales associate. Crew cleaned area before leaving.
The installer was Terrence. He was great did a fabulous jobWe love our new shower. The service manager was Antoine. He finished the installation by adding our herringbone trim. He also did a great jobBoth men were very kind and professional.
I received great service from Antoine! He was very professional and conducted the work in an efficient manner. I highly recommend Max Homes for all of your bathroom remodeling needs!
We had a Great experience with this Company!! I would definitely recommend them!
Patrick Winters Explained In Detail All Aspects Of the Remolde To be Done. He Stressed Quality Workmanship. An A 100% Guarantee Of The Job.
We had a step-in shower installed. Trey did an excellent job. Real professional work done. My wife and I enjoy the easy access into and out of the shower. Antonio stop by to remedy a small issue we had. Good customer service and quality of work.
Had a great installation with John Starr. He was great to have do the job for me. His professional attitude was great and his work was even better. Loved the finish produce.
Daniel LeBlanc done a good job on all points
Talked with this company about replacing bathtub. They gave me a great quote and the sells person was knowledgable, respectful (did not man-splain anything to me at all) AND he was not pushy!I have ordered the tub and can not wait for installation
Matt did a wonderful job. He was professional, tidy and a pleasure.
Dont call or email them unless u wanna get calls for the rest of your life. I went to their website on Sunday 2 weeks ago and sent them an email saying I wanted a vanity installed in a bathroom. Got the first call Monday. They called and asked what I needed. I told them I needed a vanity installed in a bathroom, just like I had written in the email. The caller then said they dont do just vanities, did I need a bathtub or shower replaced. I told her no. She again told me they dont do only vanities. I said okay and we said goodbye. Now every 3 days I get another call from MaxHome reps asking me what I need done to my bathroom. They all say theyll take care of the problem of me being called since I dont need anything done that they do. Then 3 days later I get another call. Gee, seems like they could get that right if they wanna.
Takes two days for your money to go into their account from your bank, if you change your mind before final details are given, you won’t get your money back as quick. I am on disability and something else need money for now, over a week and I still don’t have my money back. Sales manager came out too void contract and all that stuff.
Antoine has been absolutely fantastic through this entire process! He has been prompt and efficient. He is also so kind, polite and patient. I highly recommend Mac Home!
I had an old 45 year old tile walk in shower replaced by Max Home. The end results are great, but getting to this point was a chore. It took nearly 3 months from the time that I signed the contract till the job was completed. I did the demolition myself in order to repair any damage behind the walls. Max Home intended to demolish and reinstall the walls of the new shower in the same day, which I was not comfortable with. Some of the overall delay could be contributed to factory problems due to COVID and the odd size of the shower door, which had to be specially manufactured, but I feel that the ball was dropped in not keeping me informed. After the doors were installed by a different company, there was still some trim work to be completed by Max Home. I called and left messages on three occasions and received no callback. It was not until I suppled a negative survey that I received a call. I found that the price was higher than all of the competitors, but the materials used seem to be of better quality. The installers did a very good job and cleaned up after each visit. Overall I love the results, but it was a long, drawn out adventure.
The shower looks great so far, however it has taken forever and communication is poor at best! Still not finished as promised! I was told that when my shower door was installed that my recess would be installed the same day....DIDNT HAPPEN! The guy came and installed my shower door today (waited a month) and a 1/2 hour after he left I get a call stating my shower door had come in damaged. It just got installed!! Way to be on top of it! For the THOUSANDS I am paying...I expected better!! The salesman...who no longer works there...just days after we signed the contract...stated our shower would be done and in use after 48 hours of installation...NOPE...its been well over a month!! Do not recommend...especially for the price we are paying! Lets see you put this on your web site!!
Horrible service. The women who work in office are rude and hateful. Highly do NOT recommend!
Antoine came to our home to troubleshoot an issue. He was incredibly friendly, thorough and helpful. The issue was not with Max Home and he was very good at figuring out what was going on. Thank you!
Trey Parker arrived on time and my shower came out beautiful. The next day when my other restroom was completed it came out beautiful as well. Two bathrooms in two days. I am very satisfied with everything that was done from start to finish.
Great job on remodeling my bathroom. Absolutely love it and it turned out beautiful. Eric did a perfect job. Left my bathroom totally clean. Deffinatly recommend this company.
Ted Kate came out to explain the process, show us the materials and give us some pricing.We signed the same afternoon.5 days later Shaun, Corey and Daniel Martin arrived to remove the old bathtub and install our new shower. The process was finished in 5 1/2 hours and looks fantastic plus the functionality and safety we have now far exceeds what the original bath provided.Great people, great product and their attention after the sale is phenomenal.
Mike Betz Great
We had a new walk in shower installed in our master bath. It is made of quality components and is very beautiful. I cant say enough about our installer John Starr, he is very personable, professional and very clean, he did an excellent job!!!!