Great customer service! One part of my office chair was damaged during shipment. I called their Customer Service Department and they immediately shipped me a replacement part at no charge. They were very friendly about it. I would definitely buy from this company again. Oh, also, I love the chair!!! :) Chuck
Wont stand behind their products, thirty minutes wait on support line, customer service unreliable and wont follow back up with you. warranty is what you get from them, not actual help.
Bush Industries is a great company to work for! I have worked for Bush for over 24 years and I currently work in Consumer Service. I love my job! By working directly with our customers I am able to ensure they have a positive experience with our products. I am also thankful to have co-workers that are easy to work with and are eager to help our customers!
Amazing customer service. Really. I just spent about 20 minutes on the phone with their space planner, Ed, who helped me figure out how to best furnish a work space for two people who are job-sharing a nonprofit job. He helped me at length, despite knowing that we have a microscopic budget and werent likely to buy much. The receptionist there was incredibly nice and helpful as well.
I am a proud member of the Bush Industries team. Whether you are looking to furnish your office/home with our furniture or join our team, know that you are working with a company truly focused on providing our customers value and style at an affordable price. I love working here and look forward to the continuing to watch this company grow!
Great place to work for - Family oriented, manufactured in the USA, local- thriving business. I purchased a lateral, which was missing some inside file pieces - Tracy from parts dept. sent them right to me in a few days. Great product - Love the Refinery line and cant wait for the Refinery Living Room furniture to make its debut!!!
Bush Industries is an excellent company to work for. We are fortunate to have a solid leadership team that is highly focused on employee development and morale. Our product base is constantly growing and offers solutions for homes and businesses that are in stock and ready to ship, affordably priced and stylish. I am very proud to be part of the Bush team.
Great place to work. Friendly, collaborative atmosphere among all levels of employees and management.
Great future for a truly quality company to be a world class and global leader in home and office furniture.