I walked in and was immediately addressed and offered assistance. All my questions about getting a new phone were answered.I was offered help from start to finish on upgrading and setting up my new phone. Super easy and helpful. Great service.
Excellent service, very thorough, very knowledgeable.I would recommend Sarah if you need a new phone or any type of phone assistance.
They were friendly and helped me find the right new phone for my slow-to-technologically-advance self. In the time I was there, I noticed how the whole staff is patient and good-natured in helping customers with their questions. It was enjoyable.
Brayden was an awesome help! Whole experience was seamless! Thank you!
Visited BeMobile in Jamestown today. They were helpful and got us everything we needed and more. Love our new devices. Thanks
Sara and Matt were awesome and easy to work with. Made it a smooth transition to get into a new phone! Thanks again guys!
I just love going in this business every month to pay my bill. They are super friendly and very helpful! Great sales people too. I’d give them 100 stars ⭐️ if I could. Thank you so much.
Always a great experience! Staff are always willing and able to help and have never came across one that doesn’t know what they are talking about!
Sara and Natalie were great! Great customer service and very knowledgeable. Got my new phone all set up very quickly!
Exceptional customer service, patient, knowledgeable, exceeded my expectations! Brayden really is quite exceptional and you are lucky to have him as part of your team!
Excellent customer service. Quick wait time. Great overall.
Very supportive and fast. Was able to answer all my questions an give great insight.
Good job by the people at B Moble. Always ought to change phones
Brayden was very helpful in assisting me with a new phone when my phone did not work. He was polite and efficient.
The help receive was excellent. One of the most enjoyable time that I have spent in a Verizon store.
Great customer service, explained everything with detail, friendly and quick!
I had bought my new phone a week ago...was having a few problems ....so back to Verizon I went....Sara is so good at helping me setting up what I did not understand .....and she is so fun!!
Brayden was great, and got 5 new phones and lines switched over and started for us. He made the whole process painless!
Got new phone and case. Was easy and fast.
Sara was very happy to help me and helpful in everything. Thanks sara
Matt is awesome to work with! The whole staff is friendly and welcoming and make sure youre taken care of. Highly recommend!
Brayden provided excellent customer service and made it fun in purchasing new phone .
Sara was super helpful, along with Matt. They were confused about what we had asked for in the past and they made their way thru it. Thank you guys!
Very good and professional-great personality
The staff was very friendly and I was in and out in no time. Wife broke her phone so got a new one for her. The staff made the transfer fast and easy.
They were nice but couldnt fix my phone. Im undecided how i feel about that. I might take my phone elsewhere and see if it can be fixed. They were open until 8p.m. so, that was cool.
She deserves more stars than this..I think she is awesome
Went in to pay a bill and buy a home charger he had me in and out within minutes.
Very professional and did an excellent job helping me out!
Great service, they just didnt have what I needed
Great service, quick and easy
Very knowledgeable and nice. Super service!!!
All were great.
Sara hooked us well. Good job!
What started out horrible with trying to deal with Verizon ourselves, turned awesome as Sara & the team all worked hard over 3 hours till we got our new phones & numbers transferred! 😀
Good service and answerd all questions
Awesome help super fast!
Great customer service and fast!
Matt was very helpful. Got me what I needed and set up efficiently, and Mike, his trainee, did a good job also in outfitting me with my new I Phone 11.
Very polite and helpful.
The staff were very friendly and knowledgeable about products and services. They were great about answering any questions. I would definitely refer friends and family!
Excellent I wield recommend Mike to others. You have a great employee
Great service!
As a long time Verizon customer, I have worked with many different customer service representatives at our local store. I was totally satisfied with the service I received at the Jamestown store on 5/23/18. I would like to thank Nicole VanEnk for helping me merge my accounts and to Travis Roberts for activating my new phone. I am impressed with their professional attitude, knowledge and patience. I would highly recommend doing business at this location with a Nicole and Travis, they’re the best!
He was patient and helpful. Did a nice job of explaining my new phone
Excellent service!
Excellent customer service. Tess was great. Answered all my questions and helped me find the best phone for me.
Great service. Didnt make me feel uncomfortable when I kept worrying about losing my apps when transferring. Even made sure I verified the main one I was worried about the most worked before I left.
Jenna was awesome, I would recommend anyone to go see her!!!
Very good service
Generally most helpful and always patient even when very busy. Staff will assist with the simplest to complex issues.
One of the best and friendliest customer service representatives I have encountered in a long while. Excellent place to shop.
They helped me with a new phone, told me about the promotional material, which I accepted. Gave me a great deal on my trade in, dropped my monthly payments. I was extremely happy with all of them. Kate was terrific.
Great service
Although he is a packer fan, his service was excellent. Would recommend him to other fellow packer fans!!!
Tess was wonderful. Very helpful in meeting my needs. Thanks
My father in law is 83. He came in with glass protector he had already purchased. He asked if the clerk could help him and add the glass to his and his wife’s phone. This is a five minute job. My father in law, a veteran was told it would be a $50.00 charge!!! The clerk was incredibly rude to my father in law and my wife when she called. What happened to customer support and just honoring a senior and veteran? Both are loyal Verizon customers. Be aware of sending your parents to this store! Avoid and go to a REAl Verizon dealer. Very disappointed.
Tess was a wonderful person to work with! I felt very comfortable asking questions and she was very professional!
Great service Noah did an excellent job even tho it was not in his store, he was well versed in the product, got me in and out fast. All around great service.
It’s always a long process to get a new phone and transfer all your previous information but the service I received by Cait and the rest of the staff was excellent. She was very knowledgeable and worked one on one with us the whole time.
Michael was awesome would definitely do business with him again in future
I recd excellent help purchasing my new phone. Thanks Jamestown Verizon!
Great service!
Guys at store were very helpful getting new phone and transferring stuff over. Thank you
The staff was very knowledgeable and friendly. I will most definitely do business with them in the future.
This store has the best crew, they have the most knowledge. They trouble shoot for me, and always with a smile! Thanks Matt and Nicole for all your help.
Matt and Cait are tremendous!! They helped me out with questions I had and were patient with me. They knew what they were doing and they are so nice.
Ive always had good experiences in Jamestown and recommend it to anybody that needs help with Verizon if they cant get to the corporate store in Fargo North Dakota theyre always so helpful
Great customer service even when busy. Matt was very helpful and made my experience great!
Nicole got me in and out very quickly as I was on a tight schedule. EXCELLENT customer service!
The worst experience I have ever had at a retailer. Buyer beware. The workers there have no customer service skills whatsoever. They tried to sell me a fifty dollar phone for one hundred and seventy nine dollars. The reason I know this is because I went to the other Verizon store in town. They couldnt believe it. This store also tried to pull a fast one by having me sign a two year contract when I specifically told them I wanted month to month. Real shady.
Tess was very helpful and professional! Great customer service!
Matt is great to work with! He helped me set up my new phone yesterday and he was very knowledgeable and friendly!👍🏽
Service was wonderful. The team had great product knowledge and was able to make the entire visit great!
Excellent customer service. Matt went above and beyond to be helpful.
Nicole was incredibly friendly helpful, knowledgeable,efficient! Will definitely go back when I need assistance!
Cait was very helpful in getting me set up with my new phone and was quite knowledgable on everything. It was a worry free task for me and I will enjoy my new S9.
My phone arrived right on time. They got me all set up with a spanking new case and screensaver. Then got my old phone data transferred without a glitch. Went so well amd just love my Iphone X.
Staff very knowledgeable and friendly! For once had a great time upgrading my phone!
Great experience with Matthew and Nicole at the BeMobile store on main street. They went out of their way to help my wife and I get into new phones and accessories.
Travis was very fast and knowledgeable he helped me set everything up on my new s8.and simplified how to use it for me..
Great customer service. Matt was knowledgeable and friendly.
Friendly service....cant ask for anything more. Thank you!
Efficient setup for new store, staff are friendly, knowledgeable and eager to help. May have a few minutes of wait time since they are so busy.
I always have great service here keep it up you guys
Tess helped me and she was excellent!
Cait and Nicole were excellent and all of my aps showed up on my new phone.
Very friendly staff who are very helpful and willing to answer any questions!!
Awesome service ! Just not a place to stop if your in a hurry 😉
Great service, took the time to help a group of us thoroughly
Very friendly service, will do their best to help out anyone in need!
Service is great and they took care of all my needs.
Thank you! Great service!
Friendly
They were very pleasant very helpful
Very helpful. Great people
MattWas awesome to work with.
Good experience very helpful
Great customer serviceand very friendly and helpful
Nicole was the best. Extremely helpful!!