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Elements Disaster Recovery
1540 Monument Rd #5, Jacksonville, FL 32225, United States
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Elements Disaster Recovery

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Pe
Review №1

Elements Disaster Recovery resolved a mold issue in my closet by properly diagnosing a severe mold problem that had been an issue over years of previous homeowners in my condominium. Elements was able to properly diagnose, remove the mold, insulate the area and replace the drywall in a professional and timely manner.Elements utilized a heave-duty zippered, airlocked, decontainment barrier along with a negative air fan to protect me from potential mold exposure. In addition, Elements utilized an “air scrubber” to clean the air through my home to further protect me from toxic mold exposure.I am thoroughly satisfied and impressed with the service Elements provided. It is great to feel safe again in my home!Thank you Elements for a superb job!Peggy Sullivan

Ma
Review №2

Last used Elements in 2016 and once again Brian & Shelby with the Elements team was nothing short of outstanding. Insurance company declined claim so I called Brian who did his own assessment of what was needed, conducted the remediation, was able to get a new mold assessment with results in 24 hours (more expensive for 24 hour results but I needed a quick turn around), their remediation resulted in the required “Clean Certificate!” This Honest, professional, family oriented, and fair to name a few attributes! Strongly recommend!

Ma
Review №3

Brian and Shelby at Elements Disaster Recovery are absolutely the best! My sisters home in Mexico Beach, FL was severely damaged by Hurricane Michael. We were lucky it was still standing, but had major water, mud, mildew, and mold issues. We met Brian and immediately hired him to do work -- in our absence. So we had to trust him, in a very difficult situation. Our trust was totally rewarded. He showed up right when he promised he would and did an excellent job (which we thought and had confirmed by our contractor) for a reasonable price. He mitigated the damage and cleaned furniture we thought wed have to throw away. When you have a disaster, you really need someone to be there for you. How fortunate we were to find Brian at Elements.Marilyn A.

Re
Review №4

We used Elements Disaster Recovery after our house flooded during Hurricane Irma, and they were wonderful to work with! They were one of the first companies able to look at the damage and sent me back a quote promptly. We were able to customize the quote to our liking and get on the schedule immediately. The work was completely extremely well, and they treated our possessions/house with great care. They have competitive pricing, and I would highly recommend them for water damage remediation/mold removal!

Su
Review №5

I have used Elements Disaster Recovery in my personal and professional life for the past five years. I cannot fully express in words how wonderful my experience has been with Brian and his team. Brian is a man of his word and will always ensure the job is completed as promised and with quality and care. I recommend Elements Disaster Recovery to my family and friends and I would highly recommend them to anyone reading this review. - Suzanne Blizzard

Ma
Review №6

God Send! Absolutely Amazing! Thats how you summarize Brian and his team at Elements in 4 words. Called after hours due to an overflowing sink. (DO NOT Walk away from a running sink even if you think the drain is not stopped.) Brian was at my door in less than 30 min. Might have gotten lucky with the timing but Ill take it. Brian came into the house did his assessment and immediately started setting up his equipment. For three days he showed up each morning to check on the status and make adjustments. On day 2 certain sections still had excessive moisture into the drywall so he had to take down some base boards. Brian and his team took care as if it was their own home. Once complete the areas that were worked on in most cases look better than original. Thank you for your outstanding care and professionalism.

Ha
Review №7

While I have never met Brian my agent with Re/Max was impressed with his professionalism at onsite viewing for an estimate. The pricing was exceptionally competitive and the turn around time for the estimate was super fast. My property was in escrow with 2 days left from the close date. He put the buyer of my property at ease.

Mi
Review №8

They responded in a quick manner and addressed the issues needing checked out!

Jo
Review №9

Jerry did a phenomenal job with our carpets today. He cleaned the living room, dining room, and stairs of my 2 bedroom apartment. He moved a few small furniture items around to get underneath. He was on time and he was very personable. I would recommend Jerry and Elements Disaster Recovery to anyone looking for excellent rates on carpet cleaning. Their price was LESS THAN HALF of what we were quoted by other companies in the area. I am a very satisfied customer!!

M
Review №10

If I could give 10 stars I definitely would!! Brian was amazing! I was heading home from South FL when I got a call from a neighbor who said he had seen water running out from under my front door that morning!I immediately pulled over and called my insurance company. They sent out Brian from Elements. He showed up soon after I arrived home.Not only was my wood floors and carpet ruined but my ceiling as well. The neighbor above me had a leak under their kitchen sink and throughout the night all that water ran into my place! All of my ceilings need to be replaced or repaired as well as new flooring.What he did to get me dry was incredible... he drilled holes in the kitchen kick boards and had fans drying out under my sink, he drilled holes in my ceiling and had tubes blowing air up above my ceiling. He knew my concern for developing mold and did a great job of getting me thoroughly dried out. I have no concern for mold now.I had a LOT of questions! He was most patient to answer them all ... he made a nightmare experience not so bad! Thanks Brian!! :)

Sh
Review №11

We had our waterheater burst at 3am and woke up to standing water. A call to our insurance company put us in touch with Elements Disaster Recovery. From the first phone call Shelby was very reassuring that they would get right to us, which they did! John and Stay showed up, were very professional and explained everything to us that they were going to do and then proceeded to get it done! What a great company to work with... Thank you!

Co
Review №12

Great company highly recommend them! I had a pipe break under my kitchen sink and water was everywhere elements was at my house in 45 min taking care of the problem and within a few days everything was dry and back to normal! thanks again!

Sh
Review №13

I had a water line break on the back of my toilet and it flooded 3 bedrooms and the bathroom. They were at my house within an hour of my call and handled everything very professionally. I would definitely recommend them to anyone and everyone. Great company and great job!!!!

St
Review №14

Had a pipe break in my bathroom Elements came out within the hour and had everything under control! Brian was great very helpful and walked me through the process.. I highly recommend this company!

Ma
Review №15

Elements was excellent to work with on my condo odor issue. Brian was extremely friendly and professional. He could have pushed various services and extras but was only focused on resolving the problem at the lowest cost to me as a customer. I would absolutely use them again.

Ji
Review №16

So easy to work with. Everyone on the team was friendly. Would highly recommend. Their charge is also very reasonable.

Me
Review №17

They went beyond above and beyond when our rental had a major flooding due to a roofing job gone horribly wrong. Took extra time to answer questions, give advice, and even checked in with us to make sure our landlords followed up on what needed to be done to keep us dry. I can not say enough wonderful things about Brian and his company. (Im just sorry it took me so long to think the write a review!) pricing is also extremely fair and they were very quick to respond even at late hours.

Da
Review №18

As a property manager, I used Elements disaster recovery for a few units at one of my properties and they did a good job at a reasonable price.

TJ
Review №19

The neighbors water heater upstairs leaked and caused damage to my utility closet, bathroom, and dining room. Bryan and team reacted quickly and replaced the drywall and cleaned the carpets for me and my family. I definitely recommend Elements Disaster Recovery!

Br
Review №20

No one should ever have to experience a water leak inside their house, but if you do Elements Disaster Recovery are people to call. They responded within 45 mins and were able to remove the water from our home in no time at all. I highly recommend Elements to everyone. They were courteous and knowlegable of the best way to remove the water from our home. Thank you to Elements for your timely and thorough water removal.

Jo
Review №21

Brian was extremely helpful and professional. He did a great job! He was very frienldy and would highly recommend him.

Gi
Review №22

I would Recommend this company for water damage restoration and mold remediation. Very professional company.

Je
Review №23

Great Company! My carpet and Tile have never looked so good! Highly recommend them!

Ca
Review №24

Professional. Fair Pricing. Honest. Trustworthy.

La
Review №25

They came in and made my carpets look BRAND NEW!! I have two young children and two dogs, I really thought there was no saving my carpets but they worked wonders!!

Ho
Review №26

Ive hired this company several times to conduct water damage restoration on properties that I manage, they do excellent work and a fair price. They are the only company I use.

Information
10 Photos
26 Comments
5 Rating
  • Address:1540 Monument Rd #5, Jacksonville, FL 32225, United States
  • Site:http://elementsdisasterrecovery.com/
  • Phone:+1 904-513-3749
Categories
  • Water damage restoration service
  • Carpet cleaning service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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