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Secure Data Recovery Services
858 Cassat Ave, Jacksonville, FL 32205, United States
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Secure Data Recovery Services

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Ge
Review №1

Jonathan Nguyen was very kind, understanding and very quick to respond to my questions and concerns about the process. As being someone who works in customer service I was impressed with his response time and ability to explain the process to me. Thank you!

Ge
Review №2

I lost 10 years of family phontos and videos. I called Secure Datat and that same evening Johnathan Nguyen called me. He was helpful, responsive to all my questions, and successful in sending me our family phontos and videos in a much quicker time frame than promised. I would definately recommend using Secure Data.

Wi
Review №3

Secure Data Recovery Services did an outstanding job. Chris was VERY helpful and answered all my questions in a timely manner and let me know what the process entails. Everything went smooth and we had our drives back in less than a week to get out servers back up and running. They were professional and the most reasonably priced recovery place I could find. I would DEFINITELY recommend them to anyone needing their information recovered.

Sh
Review №4

From the moment I made the first phone call for a quote, Anna Kazakovtseva was very helpful and friendly from the start. I chose to go with this company thanks to her, because speaking with her was a much better experience than the other place I called. Throughout the process, communication was reliable and informative. She and the engineer were sure to check that my most important files were recoverable during the free diagnostic to ease my mind before purchasing.Keep in mind, it is a lengthy process, but this is very important to me, and they make sure to get the job done. Highly recommend. I hope I never need to do this again lol but if I know a friend who is is need, I know who to direct them to. Thank you again!

St
Review №5

Chris responded to my support request quickly and professionally. Even though we decided to not recover the drive at this time, in the future if we need a drive recovered I will definitely reach out to him.

Da
Review №6

I had a wonderful experience with Secure Data Recovery, being a first timer with a hard drive issue. I wasnt sure what to do and what the process is like. Secure Data Recovery had a dedicated account representative: Rob Anderson walked me though everything I need to know about the process from sending the hard drive, recovery process, cost and payment. they had a great customer service, Ive had ever experience. They treat everyone right, with respect and have the IT knowledge backup my hard drive data. I would recommend this company to any for wanting to recover data for the first time.

Re
Review №7

My experience with using Secure Data Recovery and the guided help of Mitchell Moore was great. I wasnt sure the data I needed could be recovered. Their response was quick and to the point. I was walked through the process and all my questions were answered. The money was well worth the return. The crew over at SDR was amazing, I appreciate their service and attention to detail. Id recommend them to any and everyone. Thanks again!!

Gr
Review №8

Though my data was not recoverable, they worked with me every step of the process. So refreshing after having been PROMISED by another company hey could recover it for a mere $2700. Thank you for an ethical business transaction!

To
Review №9

Rob Anderson was the best. He explained the entire process - no surprises! I highly recommend Secure Data

Da
Review №10

I had a hard drive crash with my family history on it. I took it to several places in the Tampa area but they were unable to retrieve the data. I contacted Secure Data and spoke with Luke Muralli. He was very businesslike and answered both my initial and follow up questions. Long story short. All my data was recovered. I had a bit of trouble accessing but after a short talk with Luke there was no problem. I will recommend both Secure Data to my friendsand associates if a problem arises with their hardrives.

Al
Review №11

Jeremy Provchy was very patient with me, working to get the price to something I could afford, and got me my data in a short amount of time. Im very pleased that I got all my files back.

Be
Review №12

Friend sent in their broken USB flash drive to get it looked at and quoted for data recovery. They said it would be about $1000 for a full NAND dump when it really should have been as easy as soldering the USB connector back to the board (yes, the break was that clean).Friend asked for the drive back. They offered the recovery for $600 instead, unable to give the drive back throughout the weekend because one specific worker was the only one with access to it. Friend asked for drive again on Monday, and they were so difficult about it that they paid the $600 just to get the data back at all.Dont let this be your first stop and prepare to not be able to get whatever media you send them back if you do send it in.

Em
Review №13

My wifes windows file system portable drive which contains all her familys photos from last 40 years, connected to mac book pro and formatted to mac file system, i tryed softwares based on internet search, none of them worked, I was ready to pay $1000 but they suggest to me use their software from the website and it recovered almost everthing, i cannot thanks enough, great company.

Ad
Review №14

Fully Recovered

Jo
Review №15

Got my data back and cheapest around

Information
19 Photos
15 Comments
4.3 Rating
  • Address:858 Cassat Ave, Jacksonville, FL 32205, United States
  • Site:https://securedatarecovery.com/locations/florida/jacksonville
  • Phone:+1 904-638-7531
Categories
  • Data recovery service
  • Forensic consultant
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:10am–6pm
  • Thursday:Closed
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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