They say customer service is a lost art... I disagree! The young men here are always polite, attentive, and take care of every detail. This is despite my not being a member. I only wash once a month otherwise I would be! Other wash companies have treated me as less than, or been disrespectful, because I would not buy their monthly memberships. I have NEVER been treated like that at Zips on Beach! Keep up the smiles and great work gentlemen - its appreciated

Signed up for a monthly membership plan and Almir made it very easy. My car came out very clean and the entire staff was very helpful. I would recommend the Beach Blvd. location for all your car cleaning needs.

Not happy this time. This place was known for a new car look. This time the wax was spotty. Tire shine didnt work and they didnt even fold in my mirrors. Had to do it myself.

Stopped for car wash and was greeted by Nicole who was very helpful and kind. Her friendly smile made my purchase much for pleasant and efficient. I met the manager, Laura, while vacuuming my car. She, too, was pleasant and wanted to make sure I was satisfied with my purchase. This does NOT happen often and they both should be commended for setting a positive environment in their work place. Definitely recommend this car wash.

They have a great value on a monthly pass with unlimited washes. I drive for Uber so it pays for itself several times over for me. RFID chip on the rearview, super convenient. Facilities clean, well maintained with good vacuums.

Ive had a membership to this car wash for about a year now its okay if you just looking to somewhat clean your car but lately its hit or miss. Sometimes the brushes work sometimes they dont sometimes the blower drives your car sometimes it doesnt and most times the dry brush at the end of the car wash doesnt come on so it leaves spots of water all over your windshield and the rest of your car for that matter. The upside is having a membership I can wash my car everyday if the car wash the day before didnt get it clean. Probably going to shop around for another car wash that does a better job and has a membership.

I’m a monthly member (Protect it plan) and the level of service has dropped off significantly over the last six months to a year.Half the time I feel like some random level of service is selected, and I don’t remember the last time anyone used the pressure washer to help remove bugs. (Part of the “Protect it” plan.)One of the brushes had areas where the cleaning portion had worn off, leaving the center part to bounce off your car. I’m guessing it eventually damaged someone’s car, since it is now tied to the side. (And it has been this way for a while now. See picture below.)I’m planning on canceling my membership after this month.

Trevor helped with a monthly membership and was awesome! Great value.

Zips car wash on Beach Blvd is the best place to go for your car was needs, the staff there are very friendly and helpful too, and the member ships are fantastic,I save a lot of money by having a member ship and I can take my jeep there and wash and detail it as often as I like, visit Zips on beach Blvd soon sign up for your member ship you wont be sorry that you did, and tell them Myrtle Sent you... have a Blessed day and the Best ZIPS wash ever...

Felt like it was slightly overpriced for their wash. Top tier is $20 and there was still dirt left on the vehicle, spots missed, and the vehicle wasnt dried thoroughly by the blowers. However, the self vacuum stations were very nice with no time restrictions as it wasnt particularly busy (if its busy, it says you are allowed 10 minutes) but no one told us to hurry up or anything. The staff was very friendly and helpful. The carpet cleaner machine also worked great. The convenience is great, just know youre going to have to go behind the wash to fix a few spots.

As good as a car wash can get.

Myrtle always greets me with a smile, and is willing to help with anything that comes up.

Thus us a great car wash! The workers are friendly, the car wash is clean, well kept and quick!

I was going to just get a one time car wash but Nicole let me know about the membership. Her friendliness, genuine personality and kind smile made my experience a great one! Not to mention, she did such a wonderful job cleaning my car. Thanks Nicole!

Myrtle was warm, welcoming, professional. Zips Car Wash is definitely the great place to get your wash in a calm setting.

Today I went in for single wash and I was met at the kiosk by a very kind young lady named Nicole she was very knowledgable about the washes and was an amazing salesperson!!! Even though I didnt purchase a membership today I will be sure to return to become one from my pleasant experience with her. Thank you Zips for this kindhearted person you guys have hired aboard we need more people like her out here in the work fields.

Update: I did the below, per the owner and never received a phone call.I just spent $14 at this car wash to only have my car washed. I come to zips for the entire array of services. First, I don’t get a receipt. Next, the worker was more interested in smoking at his Audi. Once my wash is done I pull in to vacuum and see no trash cans outside. What should I do with all my trash if the sole purpose of vacuuming my vehicle is to clean it up? Lastly, I go to use the carpet cleaner and it says “out of order” . Now I’m really mad. “No refunds” either.... a joke.

Almeir was super friendly and professionally. He helped me choose a good wash for my car and was very eager to help. Ill definitely be back because of his great customer service and the awesome wash I received!!

This place is super nice and is way better than gas station car washes for the same price.

Zips is absolutely the place to be for car washes in in Jacksonville. When you visit the one on beach Blvd. make sure you ask Nicole to help you, she did an amazing job.

Been using this car wash for a couple years now, never been disappointed! Almir assisted me on my car wash today and was very kind and helpful! 10/10 recommend

Nicole was dope! I came in pretty late and did not realize they were closing for the day. Nicole was so sweet and assured me that I was fine and to take my time!

Drove from Minnesota to Florida through rain, snow, mud, and salt. My car was filthy. The car wash attendant was very sweet and helpful and my car is now nice and clean.

We LOVE Zips!! We have a membership and usually only come to the Beach location. The employees are amazing and friendly!

Myrtle was so so helpful and gave us the best experience possible !!

I e-mailed Zips to cancel my membership last year, received a confirmation that this was done. I just looked at my credit card statement and apparently these thieves have still been charging me every single month.Gate Express Car Wash is 0.5 miles down the road and a much better choice. Seems they are taking so much business from Zips, this place decided to keep billing customers that asked to cancel.

My very first time at this wash was this past week and I dealt with a young lady named Nicole super kind with excellent customer service she took her time to spray down my car and did everything to make my first time an unforgettable one I will definitely be going back to this location and will be looking into becoming a member next visit

Lori was very helpful in getting me rolling with a membership, very professional and friendly and very informative. I will definitely be back and recommend

Miss Nicole and the whole crew outstanding workers always with a big smile very helpful so therefore I think they the best Top Crew in all ZIPS CAR WASH. NICOLE THANK YOU SO MUCH FOR YOUR SERVICE.

I dealt with Ms. Laurie very kind and on top of things! I really enjoyed her prompt service and positive attitude! I will only go to this location for a wash!!!! Do not go to Dunn ave they are not as professional

Very nice people and ver helpful did a great job on my jeep.

Suppose to wash your car hmm well dont wash rims and tires good and missed a lot of spots and still have bugs on front of car. Terrible place.

I came in yesterday for my first time using Zips im traveling but the young man i believe his name was Todd was so polite and pleasant to talk to and informal on explaining the different packages i may be moving here so if i decide to i will definitely come see him to sign me up.

Very professional young lady helped me this evening by the name of Nichole. Provided great customer service to my husband and I. Superbly knowledgeable of her job and showed extreme intergity which most salespeople DONT do! So we appreciate that && will be returning in the Spring once pollen gets bad for that memebership she so strongly recommended to us. Thank you Nichole for the wonderful experience my dear very delighted to share this review on your behalf. :)customer service,extremely helpful and knowledgeable.

Nicole went above and beyond for me to make sure all the junk got all off my car. Super kind and helpful!

Always open after 9am not busy and very helpful.

Honestly the best wash i’ve ever been too. Great customer service and everything. 💯

Bought a new car but this car wash destroyed the paint by putting a lot of scratches on it be careful guys.

I rate it a 0. Both locations I go to suck. Southside location and beach location.. Somthing is always broken! Car never comes out clean or dry.. Not worth the unlimited washes.

I live on the west side, but drive all the way over to this location just to get my car cleaned. It’s the best Zips location in Jax!

Was very disappointed, my vehicle was not totally wash, I can still see dry spots. I WILL NOT RETURN.

Just like all car washes the drive through exterior wash is good its new does a decent job but the interior is done by hand and humans are lazy the inside was far from perfect it was clean pretty much but the cup holder and change holder were never washed the doors still had dirt from where your foot hold the door open in the wind I had to do the interior again at home and tires . The guy at the counter with the long blonde hair is awsome he is very nice speaks well and is intelligent enough to be able to actually help you . You also get a free month of carwashes you just have to cancel the sub when your close to 30 days

Honestly the best car wash i’ve ever gotten, great customer service and everything thanks to Almir, he did amazing.

Nicole did a great job pressure washing before entering the car wash. I will return.

Waste of money and time. Paid $20 for best wash. Some brushes touched my car but not all of them. Hood roof trunk lid as dirty as before. No wheel cleaner or tire shine as advertised.

Paid for the bug did, got done and there were still bugs all over my grill. Hell even my windshield was still dirty.Definitely not worth even the 20 Bucks they charge.Avoid avoid avoid

I was there the other day with my Bentley coupe and Y’all’s employee Almir did a wonderful job, imma come back for sure

Thanks Nichole for the best service and good luck .. ghada bunni

Pay 35 dollars a month so their camera can’t read the tag and can’t get a wash. Would like to cancel membership and obtain a refund.

Good location, nice people, but you pay $12 for a car wash you want your vehicle to be clean afterwards.

Ms.Nicole helped me this evening and what I canappreciate about her is that she was very patient, kind and took her time to do her job very precisely! Because my truck was an absolute mess from this weather to this pollen! Not to mention shes got a great sales pitch on her hands! Thank you Nicole for services this evening will be returning to this location.

Easy to use car wash. The unlimited monthly is a deal.

Myrtle assist me . Very professional.

Please update your google listing hours. Got done washing my car and thought I had enough time to vacuum my car because online say you close at 8PM but was told 7PM.

Almir is awesome ! Makes going there worth it !

Myrtle is the best ❤️

The staff is super friendly and nice!! The stations are always clean when I visit and I always leave satisfied! The only place Ill get my car washed anymore! The manager Taylor was super helpful when I had questions about the rewards program and different wash options on my first visit!!

Very good and thorough. Friendly staff. Now that the auto gate reads my membership RFID better, I can rate 5 stars.

Great customer service and I love the affordable membership...its so worth it!

My car was so muddy and the female that was there spent extra time spraying underneath my car I was so happy

Very polite staff! Will be going back!

I have been coming here for about 5-6 months now never was crazy impressed with anything it was just close to home and easy but within the last two months or so I have seen a huge difference there are employees at the pay stations to answer questions I have noticed a difference in the landscaping all around the building has improved and the small touches like the painted door back by the vacuums. One of the employees, a polite young lady also told me they are getting new vacuums soon and working on improving the equipment in the car wash so I look forward to seeing the changes and will continue my business here.

Absolutely love this place, Im so glad I got a monthly membership here. My car comes out so shiny and clean!! The vacuums work really good too!!! All my family and friends now have memberships!

Left with white streaks all over the front of my car. I dont live on this side of town, just stopped by on my way to a party. Would not recommend at all.

Nice lady who worked at the tunnel on July 7, 2020 at 11:20 AM did the best job prep washing and bug prepping she not only was very detailed in doing it but she was very generous on the amount of time she spent prepping my car, the other workers always do the prep wash in a hurry, she deserves a raise, job done right !

Rocomendation Put Free cleaning cloths please

Dirty car dirty Wheels empty wallet. Vacuum doesnt suck very good and it shuts off after 5 minutes. I should have went to a hand wash place and spend for extra dollars and had a clean car

The attendant took extra time with the pre-wash! Very pleased with the service. Thank you!!

My car loves its weekly trip to Zips! I’ve been really impressed with the staff - always helpful and friendly. Today the vacuum was super powered! The manager on duty, Alex, told me they were brand new! Which is great - I appreciate a business that keeps its equipment well maintained. Will be back in a week!

Love this place & the staff are very helpful ! ! !

I normally don’t post reviews but I have to say this must be a challenging job.I just came through here. first time, yay!I witnessed a older gentleman being extremely disrespectful to the young woman working there.It seemed as the man (guessing) had already gotten his car washed. There was one sedan in front of my truck and the man continually honked at the girl from the side until she walked over. She was clearly working alone and couldn’t tend to the needs of all 3 of us at one time. I was too far away to hear the exchange, but I could see him swinging his arms around and it was clear he was screaming. My husband wanted to walk over there.The young woman handled the situation and continued with a smile. I tend to forget how disappointing people are today. If you have never worked in customer service, you should and it’ll help you to treat people with more respect.

Good car wash my main thing is they have actual working rug cleaners I come to this one instead of the one closer to my home

I love Zips but I come to this location particularly because of the friendliness of the employees. Everyone is always nice and helpful. BTW pay the extra 3 dollars for the pre wash prep. It makes a huge difference with my SUV!

I frequently come to this car wash and I love it!! The workers are so friendly and helpful. It really is my favorite car wash in the area (and there are a lot)!

Got my vehicle washed and vacuumed today and was greeted by Myrtle with a wonderful smile on her face. She ensured that my car was done to my total satisfaction. Its a pleasure to have an employee who enjoys her job and goes above and beyond. Thanks Myrtle!

Tommys car wash does a better job

I had a great experience - Alex and Brian have been very helping being I’m old fart and so they helped me signed up for the monthly pass! Great location great equipments! Definitely recommend to others!Kim

I frequently come to this car wash. The staff is amazing and my car looks even better. Highly recommend checking these guys out!!!!!

My vehicle was still quite dirty after paying for a $12 car wash. Also they do not supply complementary towels etc. at the vacuums. Save your cash as you are better off going to a gas station car wash!

Update your hours online only so I dont drive across town to find the car wash closed when hours are posted that you are open.

Brushes were used on my DRY car before soap/rinse!!! Got a little slash of soap after the brushes were used on my DRY car. Once my car was rinsed, it didnt get dried!!!! ... Went to a different carwash. Thanks for nothing.. Agh

Really good wash! Attendant was a very pleasant person to speak to! Truck looks great!

Excellent car wash and customer service! The manager, Savannah, is amazing! Definitely will be back!

Automatic car wash works great!!My favorite by far...Friendly staff that is always willing to help.

Was charged $13.80, for a $8.00 wash, went back a couple times to speak to a manager, but he was never in.

Zips is a nice car wash. Usually there is no wait. staff is nice and prices are respectable. Ive taken a few of my vehicles here for the premium wash. I was not too pleased with the wash. Afterwards, I still had tree sap and dirt residue on my vehicles. The tire shine is great but, the wheel cleaner does not do so well. I would recommend visiting if, you are on the go.

Bad experience with monthly membership.

Olivia was awesome helping when I visited this location and I live on the other side of town. I will be returning to this location just because of her. She is a great asset for your company.

I don’t usually write reviews but I’m a member and it looks like this new group of people are actually trying to make their business better. The place looks like it got a bit of a make over. Friendly faces everywhere that always seem more than happy to help if I have an issue I’d like addressed. One of my biggest gripes with this place has always been their lack luster vacuums. The manager Elijah came up to me and asked how everything was going and I let him know about how they weren’t so great and he told me they are actually in the process of getting better vacuums. Tbh I almost cancelled my membership a few months ago because the place wasn’t so great but it seems they actually listen to their customers so I think I’ll continue to take my business to Zips.

Get a monthly membership. You wont regret it! Quick&clean wash with free vacs!

Needed a quick wash & didn’t feel like braking the bank. Friendly guys & good clean. Thanx!

Im a monthly member and I love being able to take my car to get washed whenever I need to. I live in an apartment complex so this is a perfect solution for me. They recently updated it so it works even better than before and its a fun experience with all the soap colors! My kids love it. You can vacuum your car after the wash and throw away any trash that always accumulates. The prices are a bit high for monthly memberships but if you go often enough, it makes it worth it.

It was a good experience! Great vacuums

I took my black Honda Accord here last week. It was an extremely nice wash. I got the $16 wash and it comes with a free vacuum service. Very good bang for your buck here. Id highly recommend this for anyone looking for a nice car wash in the Jacksonville area. Employees also really nice as well and they offer a free car mat cleaner. Detailing is also available for an additional fee. This is basically the only extremely nice car wash in the Jacksonville Beach area. This is the only car wash I go to now and have loved it each and every time. The only advice I have for you is when the employee asks you if you want the dry and shine at the end say no. It sometimes will smudge your windshield and its just annoying considering it doesnt even do much anyway.

I have a membership here. I like that you can kinda pre wash your car with the brushes and soapy water in the front. I feel like some of the automatic wipers are wearing down. I really like the mat cleaners. It saves me the trouble of beating the mats to high heaven and then vacuuming them.

This carwash is awesome. The monthly plans are the most cost effective. We have been coming here for years now and feel our cars get thoroughly washed and protected. Plus the vacuums work well, such that without the car seats some people would not be able to tell we have our kids in our car everyday.

If I can give less then 1 star I would but I cant. Spoke to the manager whom claims was the owner and was cursed out by him cause it was his day off. He said the F*** you and hung up on me while I had them on speaker in front of my children. Call headquarters and spoke to Laurel, and she never apologized, and said there is nothing more they can do and literally hung up on me. Gave me some poor excuse about how they will pull the recordings, but I know none exists since it was outside and some of the conversations took place over the phone. I said to her since the best you can do at trying to make things better Im going to have to post a review. She then said do what you have to do. She also claimed that I go there alot, but I dont know what the problem is since I have a membership which states unlimited. Its incredible how a company can have a problem with its own business model. My recommendation is FIND ANOTHER CAR WASH PLACE!

What gate opens a carwash center down the street? I guess Ill just give them my money 3 years and you just keep moving down hill. Monthly membership means nothing to your business.

This is a good car wash if you are looking to do the detail cleaning and vacuuming yourself and save money. You can scrub there bugs off yourself before you run it through. The automated was takes care of the heavy outside cleaning and as you exit you can park at the vacuums and clean the inside, the wheel detail, door jambs, inside glad, etc.

Just Opened! Awesome car wash place. The staff is very friendly and very helpful! My car is lowered and the employee was nice enough to take some time to grab a measuring tape to make sure my car clears the wash station. The equipment is all brand new and cleans very nicely. They also have this $30 a month and you can wash your car once everyday of the month. Lots of savings if you want to keep your car clean all month long. Highly recommended!