Got all my discounts including ladys Day oil change. Car was done before lunch which was nice.

Always going above and beyond to help out! Best place to buy a vehicle and keep it under their maintenance program. Everyone there is always so happy to help in any way!!!

Awesome places, kindest sales people i ever seen.... they keep you feed & something to drink which was great me being a diabetic... would go their again.

The new Express Service, excellent service and experience. They continue to exceed my expectations.

Love bringing my SI in for service. ThanksLove the yellow Type R u have up front

Staff is friendly but service is slow.I scheduled an appointment for a simple oil change, check fluids and tire rotation. I also asked if they still washed and vacuumed the car, and was told they would.My car wasn’t looked at until an hour, because they were behind. There appeared to be only 2 other people ahead of me, based on the number of guests in the waiting area.Then, another hour was needed to complete the routine service request. Also, the car wasn’t washed.I didn’t say anything about it at the time because I had other errands to do for the day. But, seems pointless to make an appointment if it takes 2 hours to complete a routine service.

I purchased a new car less than a year ago. The first issue I had took two, all day, service appointments to get sorted out. The latest issue is a horrible sound coming from my tire. When I brought my car in for an oil change, I asked them to look at the tire. They claimed they could not hear the noise, even though I recorded a video so they would know exactly what was happening. (However, no one was interested in listening to the video). The minute I drove it out of the service lot, the noise was apparent. I brought it back the next day to get it looked at again. After another, all day, service appointment, the service rep said he found a hairline fracture in the hubcap, and moved it to a back tire. Now, instead of a horrible tire noise from the front, I have it in the back. Why they wouldnt just replace the hubcap is beyond me. I also have a tire gauge light that refuses to go off even when I fill the tires (I also mentioned this in my very first oil change). Now, the carpet is already falling apart in the back seat just from a few vacuums. I have 15k miles on this brand new car, and am dreading bringing it back in for what is sure to be several service days of getting my issues sorted out, finding rides, and begging service folks to take the issues seriously. It feels like Im still driving my old 18 year old Toyota Echo! Be aware that making a service appointment means nothing, since you will wait all day anyway, and they may or may not even look at your issue. Plan on several appointments to get anything accomplished. I understand that it takes time to figure some of these things out, but they either need to hire more people, plan their appointments better, or start giving out some rentals, because service appointments are the worst part about owning a new car, which is the exact reason I got rid of my old car!

I went there for regular car service and found scratch in my car after service. Their representative clearly said they will not take any responsibility as they don’t think this can happen in their site. Didn’t offered to even fix the scratch in any way. I understood they don’t care about customers and they made me realized I did mistake taking their service.

Oil change as always. The express service has gotten quicker since they seperated the oil changes from major services

They are good but can be better.

Went to pick up the car after service. They had misplaced it. Walked all over the dealership. When we finally found it, they had forgotten to wash it. The silver lining was that they ended up washing it for free as an apology, but still didnt do the interior. That was a confusing couple of hours I wont get back.

Today has not been good Honda day. After my service experience last week, I am back with an appointment and a promised car. I arrive 15 minutes early to drop my vehicle and am told I am going to be picked up by enterprise to get a car. 45 minutes later I ask where my car is and the dealership puts 4 of us in a van to go to enterprise. The driver tries to drop.us at Hertz. Now its an hour Ive been waiting for transportation. And Im waiting outside now for a car. So this story is not over. Im not happy.

Honda avenue provides horrible costumer service. The big boss should not forget they survive in auto business because of costumers.I set up an appointment for oil change filter tire rotation also I have an issue with audio system it goes bank sometimes when I drive on highway, also the brake sensor comes on when I do not have a car in front of me. For safety I wanted the dealer to take a look make sure system in my car works correctly. Advisor stated oil change can be done today but system inspection during the week days. I told him you can keep the car since it is under manufacture warranty and provide me a loaner so I can go to work (I work for health care facility). advisor stated you need to rent with your own money $40.00 day Honda will not provide you a loaner.He asked me if I wanted to speak with Bill service manager. Mr. Bill took me in his office trying to explain why no loaner would be provided. He stated I can bring my car during the weekdays so they can check the system without knowing how long it will take. I asked him loaner should be provided to those owners who are under manufacture warranty. he stated no period buy extended warranty. MY QUESTION IS WHAT IF I HAVE A SERIOPUS PROBLEM WITH MY CAR? THAY WOULD NEVER CARE IF YOU NEED TO WORK. ALL THEY NEED IS PAYMENTS. I decided to do oil change only and take my car probably trade it for a Nissan of Volkswagen since my family and friends are satisfied with services. I WOULD NEVER PURCHASE A HONDA. Honda ARE GOOD CARS BUT WHEN IT COMES TO SERVICE NO ONE CARES.when I picked up the car Bill the manager told me audio system is updated and everything looks good. I asked for totally different problem on what he worked on. I would never recommend service e to Honda avenue. no one takes your concern seriously.This is the second time they give me hard time.I blame myself for wasting 30k on 2019 crv

I walked in ready and willing to buy a car. I was greeted by a delightful salesman by the name of Anton and he walked me through the entire process, which took all of a few hours. Lots of papers to sign, but as long as you do your research and walk in prepared, these excellent folks will make the process quick and painless. They offered me plenty of options with no pressure and I walked out confident that I got exactly what I wanted, for a great price.If you go to Honda of the Avenues, ask for Anton, and tell him Michael sent ya!

I live in Orlando but I met My dealer Fred in 2015 and I have confidently bought 3 cars from him. Fred is amazing and has worked so hard on getting me the best deals possible! If you have any questions go to this dealership and ask for Fred! You won’t regret it!

Good service centre.

Justin is extremely helpful and takes the time to educate. Justin wont upsale you on services you dont need. Nice to see a friendly face.

Called early in the morning and Bobby Howard answered and set up my appointment. After dropping off the vehicle, saw Bobby and he got my service order ready. Within 30 minutes a shuttle took me home and I got the call early in the afternoon of the work needing to be done. It was a big job and I was told it should be ready by late afternoon the next day. It was actually completed a few hours earlier than expected and the car is driving great. Love bringing my Honda here where I know thats the kind of vehicle they sell anyway. Thank you Bobby.

Came in for scheduled maintenance on my Odyssey. Aaron was professional and wonderful! Quick to get me set up and checked in.

Customer service is clearly not the forte

Wow! I have never been treated with so much respect and appreciation when getting my car serviced. Thank you Rob Kinnie for the excellent and kind service and I will be back! Highly recommended!

Excelent service

Always have had great service here in a timely manner. This is a place that truly cares about customer service, and I would gladly recommend this place to anyone who needs service on their car.

I have my odyssey serviced at the dealership every 3 to 4 months. I have always been treated with respect and honesty. I would recommend this dealership to anyone.

Took my 2009 Honda Civic there for the airbag recall. They broke the plastic dash panel around my radio, said theyd replace it. Went back to check about the part after a couple weeks, it wasnt ordered. They looked into it and said its a discontinued part, but will try and order one. Its been about 3 months now and no word. So now when I sell the vehicle or trade it in, im going to have eat the damage on my value.You cant test drive the new Type-R either. But Kia will gladly let you try a Stinger or you can even drive a Dodge Hellcat at the Dodge dealers. Makes me weary on doing future business with them for sure.

Mr. Strich was the best, he was so helpful and kind. Having a good experience with a dealership can be hard but I could not have asked things to go more smoothly, I recommend this place to anyone.

Never had a problem, I went in for a scheduled appointment and was in and out. Staff was very courteous and helpful

Good people

Love my 2018 Civic coupe from here. Great dealership!

Terrible service. Had an appointment and after standing for ten minutes was greeted with a curt “what do you need” by a gentleman who should have no interaction with the general public. My car sat for 20 minutes after it was finished. Went up to the person who checked me in to inquire why and was told “I only checked you in, your service rep is Fred. Go ask him. I can’t help you”. Went to find this Fred who I’d never seen or met only to be told that my keys had been lost. Ten minutes later another rep walked up with the keys saying they had been found sitting on a random person’s desk. A simple oil change turned into a nearly two hour waste of time. Needless to say, I will not be back and would not recommend this service department to anyone.

Very nice Dealership and service they took very good care of me

Amazing workers and truly did any and everything to make me and my wife happy

Overall great experience the staff are amazing and they’re very fair

Best experience at a dealership and hands down the best place to do business with!

Great customer service, and could not have asked for an easier experience!

Poor service they donot have enough techinical expertise to solve the car problems

Great people. Awesome service

Top of the line service, made everything quick and easy for me.

Jermaine was great to work with. Friendly and professional and followed up.

Friendly, expeditious and clean.

They charge for items they didnt perform to my car.

Great dealership and great friendly service!!

Great service!

Great service

Amazing service

Excellent dealership

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