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Absolute Towing in Jacksonville
2115 University Blvd S Suite A, Jacksonville, FL 32216, United States
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Absolute Towing in Jacksonville

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Cr
Review №1

These guys are amazing. I called around for hours to have my sons motorcycle after an accident. Everyone else wanted to drag it up on a back of a flat bed truck, not these guys they treated the bike as it was their own motorcycle. Took care of my sons bike. Thank you. I highly recommend them.

Pe
Review №2

Communicative and respectful and knew what to do. Good person.

Tr
Review №3

Quoted $110+ to move a toolbox 3 miles. Was told they have to take extra care was why it was so much. So they dont take extra care with someones car? Kind of makes you think.

Sa
Review №4

I literally called and asked if I could get a quote for a tow and she told me she’s not gonna have any I told her I don’t need it today she told me sorry I’m not gonna have any ever and hung up the phone I don’t even know who this woman is I’ve never use this company that’s crazy

Je
Review №5

Gordon was great from start to finish! I will definitely call on them again for sure. I was so happy with his service and he even gave me a ride home on top of it. He was a little late though but that’s ok! I would still recommend:)

vi
Review №6

Gordon was great from start to finish! I will definitely call on them again for sure. I was so happy with his service and he even gave me a ride home on top of it.

Br
Review №7

Gordon came to pick me up from an hour away and got us to our destination safe and in a timely manner. He was quick and had a positive attitude. Called other places and some didnt answer others had a 3-4 hour wait. Great experience from a bad situation

am
Review №8

Great service. Friendly and helpful driver. Went above and beyond to make sure our car was secure.

co
Review №9

We called multiple towing companies to try and schedule a tow from our house to the auto shop. One company said they would not do it until after hours because they wanted to “stay available for rush hours”. A couple other companies were being to much of a hassle so we ended up with Absolute Towing. Gordon came by and was on time (actually showed up early), professional and all around awesome to work with. Will 100% be using them in the future if i need anymore towing or 4x4 help

Am
Review №10

I greatly appreciated the prompt attention to my towing needs by absolute towing. Gordon’s above-and-beyond assistance and guidance was much needed during a time of crisis!

Ro
Review №11

Called no one answered the phone.

To
Review №12

He did a pretty good job

Sh
Review №13

Possibly closed permanently? Hard to say. They never picked up their phone line

Mi
Review №14

I needed a tow twice in one week. I called 3 different towing companies and no one answered. I called Absolute Towing and they picked up after two rings and got a tow. Gordon came faster than what i was told on how long it would take. Hes a good guy, was very helpful, gave me advice about what was wrong with my car, and made the whole process run smooth. Will definitely call again if needed and will recommend them to friends and family. Thanks for the help Gordon!

Ry
Review №15

Gordon was extremely knowledgeable and the fact that he had to drive over an hour in the middle of the night to help us out says wonders about his love of the job and qaulity of work.

Ru
Review №16

Give them a call when you need help .Great service!!!!

my
Review №17

I just want to first start off by saying, this has been the best tow truck company I ever did business with. Very seldom do you get the type of service and quality of care that Absolute Towing offers, especially considering the field of work they do. I have had so many negative experiences with towing companies that it was extremely refreshing to have a company like Absolute Towing offer kindness and professionalism in my time of difficulty. GORDON himself was the most kind hearted person I ever met. He made not only me but my son as well feel comfortable. I just want to thank him personally for assisting me and if anything was to happen he would be the man I called

Ma
Review №18

This is a great place. I called for a tow and they were there within 30 minutes very nice and professional

Ay
Review №19

Highly recommended if you are in need of a professional and affordable towing company. I had the pleasure of being assisted by a gentleman named Gordon and he was extremely helpful and very kind. He saved the day for me and took very good care of my vehicle by doing so. Give them a call if you’re stuck! :)

ja
Review №20

Was very helpful and friendly. They gave me Another recommendation for another towing service, when I couldn’t do the wait time.

Ne
Review №21

The best in the business even at 2am in the morning. These guys are dedicated, hard working men. They helped me to move a mobile home. YES A MOBILE HOME!! Cheapest around town and got the job done in record time. I am truly impressed. 10 ⭐️s

Bl
Review №22

Very professional and was able to wow my car with no keys and no access to front of my car from my drive way at 7-8 at night. Highly skilled tow truck drivers. Wouldn’t ever use another company. 100% get what you pay for

Br
Review №23

Absolute Towing was absolutely great, they came when they said they would, and did a great job!

Jo
Review №24

So Im only giving them two stars because the tow was fast. But if you let them do work on your car I highly dont recommend it. They clean my ignition coils didnt replace them and I had to take it somewhere else and still charge me for the clean which the coil set was 80 and they charged me 80 for the clean.

Pr
Review №25

I scheduled a tow at 8am... it is now 5:24pm and my car is still in the driveway. First i was told it would be picked up by 11am. At 11:30am i called to check up and was told 1pm. At 2:20pm i called twice to no answer. My wife called directly after me and the call was picked up after the first ring. The dispatcher said the driver went to the wrong street and tried to call me and i didnt answer. LIES. Then they said they would send someone out immediately to take care of us. Its now almost 5:30pm and my car hasnt budged all day. I have cancelled my service from them and will advise everyone to never use them.

ma
Review №26

24 HRS SERVICE, BUT LEAVE A MESSAGE TILL NEXT DAY....SMH...

Be
Review №27

Great company took very good care of me and my car. Arrived sooner then the ETA given and was very clean and professional. Gordon was my dispatcher called to check on me to be sure my driver had arrived and that I was safe. Thank you Absolute towing your the best!

Ol
Review №28

I am a tractor trailer driver and accidentally got stuck in the mud. So I gave Absolute towing a call . They sent a representative in about 45 minutes. He was fast, efficient and towed me out immediately. Thanks for this service!Olivia Robinson

Ki
Review №29

Our son’s truck just died on his way home one night. We searched for a towing service and chose Absolute Towing based on the stars and reviews. We spoke with Gordon, who got a driver out immediately to pick up his truck and even offered to take him home! Thanks to Gordon and staff for your quick response!

Ja
Review №30

I have always called on Absolute Towing whenever my truck breaks down. The drivers have been professional as well as friendly and helpful. I have never had to wait too long for them to come to my aid. Wonderful people.

Va
Review №31

All I can say is OMG! 💪🏽This company is nothing short of amazing. It was simple, easy and very very affordable. I called in the morning and the car was at my new address within the hour. Gordon, my driver was extremely kind, funny, and looked very nice and professional (clean)! Thank u again Absolutely Towing, I’m ABSOLUTELY happy with my service!

Si
Review №32

Absolutely great service! Very knowledgeable, experienced, capable and helpful. Gordon came to get me in my pickup with a 16’ utility trailer. Had to swap my rear blowout with a front tire to tow it, had to disconnect the driveshaft, all in the middle of the night! Never a complaint about doing it all and did it cheerfully. Carefully secured truck and trailer brought us 75 miles home! At 3:00 AM he quickly reattached the drive shaft and left me happy! I know he was tired but he received another call out while doing that and was going there on his way home! Couldn’t have asked for a better experience!

Vi
Review №33

They are great . I called, the receptionist was very nice. I asked her to have the driver text me because I was working. The dinner did just as I asked. He was very respectful. Once my car made it to the shop, he called for payment but I was on the phone at work. I text him and let him know I would call right back . Very professional and polite people that work for this company. I will use again if I need another tow and I will recommend them to my friends. Thank you!

Bi
Review №34

Man I will tell you what, I have been around for a good piece of time and these boys at absoulte towing reminds me of a time forgotten when they tell you they will do something they wont quit until they get the job done. I called and spoke with a pleasant young lad named Gordon explained how I got my tractor stuck he told he be in the area the next morning and come by and took a look and give me a price to pull it out. It them about an hour to do the job and the price was right on point and fair for the job done! Great job guys!

Al
Review №35

A crisis saved by Gordon of Absolute Towing. After experiencing multiple car breakdowns on the highway in Atlanta, I needed to repair a car back at home to pick up 25 hrs later. I called Absolute Towing and explained my issue and time constraint. Not only did Gordon rise to the call, he assisted my mother with a minor car issue when he went to tow the car for repair. Gordon was beyond professional with the warmest southern charm. He gave me reassurance that good mechanics are still around. Thank you so much Gordon for being the angel in the big green truck.

Ri
Review №36

A ball joint broke in my work van at 1:30 on Saturday morning. Absolute towing had a wrecker to me within 20 minutes. I was going to have him take it to my regular mechanic so that it could be worked on Monday morning but the driver said he could take it to their shop and fix it. They called me at 8 Monday morning and had it ready.Great customer service! The driver was very friendly and because they were able to fix it over the weekend I didnt have to put off or reschedule any of my work on Monday.They are now my new towing company and I would highly recommend them.

Qu
Review №37

Thank you for your service. Your company is fast, friendly and polite. Gordon helped me and was kind and answered all of my questions and concerns. He changed my tire and allowed me to sit in his truck while I wait.

Je
Review №38

Another tow company left us sitting on 295 for SIX HOURS! yes, you read that right. Gordon is kind and awesome! He was helpful, comforting, and so compassionate. He called our roadside assistance to help us! My family will call him first everytime!

Ni
Review №39

Picked them because every comment said they were super fast and professional. Called them at 8 and they said they would come at 9:30 at the very latest. Called them again at 9:45 to see where they were, told us they were 30-45 minutes out. Called them a final time at 11:00 to cancel, they were still 30 minutes out. Went with MacRod who was here in maybe 20 minutes. Maybe we just got a bad day, but neglecting to give the customer any updates is not professional at all.

Ch
Review №40

We needed to tow our vehicle and Absolute Towing was our first call. Gordon came to the rescue. Besides his promptness and great price, Gordon was provided excellent customer service. Even if he had trouble get the car on the hook, he was always cracking jokes making us laugh. Thanks Gordon for the help and the laughs! Would do business again with our next tow needs.

In
Review №41

Gordon was very helpful. My parents broke down on the way to the doctors office and he took great care of them. Not only did they get to the appt. On time Gordon made sure my parents were safe and understood everything happening. Thank you so much for everything.

Je
Review №42

Well deserved 5 stars. Gordon the driver was excellent. Had my car home in time for dinner because he got there before the estimated time of arrival. Prices were great and the staff even better. Will use again if ever needed

Am
Review №43

Gordon was very respectful to my situation and was very caring and careful with my vehicle. Absolutely will use this company! Price was fair for what I needed done!

Ob
Review №44

I was in a pinch and needed an abandoned boat towed away from a property very quickly. Gordon was super helpful, got creative and made it happen quick! Nice work!!!

Je
Review №45

Called Absolute Towing tonight when my son and I broke down at an intersection. He came right away and helped us out! He was super nice (and funny) and I cant thank him enough! This is not the first time we have used Absolute and it wont be the last. A+

Ja
Review №46

Will welcome anybody to them loved the service.

An
Review №47

Amazingly quick to come help us because 74 VW Bus decided it didnt want to go home after dinner out. They got her home safe and sound. Thank you

Jo
Review №48

Best recovery team in town!! Most reasonable, professional, and customer oriented!! I will keep using them for all my recovery and towing needs!!Thanks to Gordon and his awesome team!!Josh Dunn

Ra
Review №49

I had a great experience with absolute towing, the guy Gordon came out in a reasonable time, was very personable and very knowledgeable of what he was doing. He got my car towed to my house without any problems and even helped me push it in the garage. I would Recommend absolute towing to anyone that require any towing assistance.

Hu
Review №50

Overall fantastic experience. Starting it was rather rough, as I was told my car would be picked up at 10 AM and it wasn’t there until 11:50 and I missed the call from the guy who was supposed to pick me up so they ran off to another job... However, after that, the manager Gordon personally picked me up and gave me a fantastic experience. We were out of the lot my car was stuck in in less than 15 minutes and he was receiving numerous calls! Once he got the car loaded up we had some very pleasant conversations while he dropped me off to my destination and on the ride he gave me a discount due to the late arrival. Truly a wonderful experience. If I’m ever stuck in Jacksonville again I will know who to call. Yes, they are a little pricy but you’re getting what you pay for. There’s no better place to call if you need a tow.

Ch
Review №51

I called at about 2:30 AM and Gordon showed up in less than 30 minutes. He helped me tow my car over 40 miles back to my house, but the thing that really sets him and this company apart are his personality and service. He helped lighten the mood in an otherwise distressing situation. I highly recommend Absolute Towing.

De
Review №52

Jeremy was great!!!! All other companies had an hour and a half plus wait. They got to me in 35 min. Jeremy was very professional and prompt on getting me hooked up and to my destination, when i think of tow companies i i thing of a mean old man mad at the world. But Jeremy was nice and friendly. 5 star service 5 star employs

Ta
Review №53

Gordon was ABSOLUTELY fabolous!!! He definitely lightened the mood of being stranded, this was by far THE BEST towing experience Ive ever had. Great service & economically affordable. Thank you Absolute Towing and most of all, Thank you Gordon!

su
Review №54

Gordon is my hero. We are out of town and had car trouble. He came to our assistance and was extremely helpful. He arranged to help is get a car.

Ma
Review №55

Great Service! Got to us very quickly and handled our truck with off road tires with no problems. Gordon was a very nice guy.

Ke
Review №56

No one wants to have to tow their car, but if you do, choose this company. Total professionals from initial phone call, to pick up, and to final delivery. Speedy arrival, great price, and customer service with a smile (thanks Gager!). My car was flat bedded too which I consider a plus. Great care was given to hooking and unhooking my low profile Honda Civic which i know can be tricky. They are my dudes to go to now - God forbid I ever need a tow again.

kr
Review №57

Service from calling to getting my vehicle was what I call real service. I needed my vehicle towed and waited 3 hours for the driver and was told from the office that the driver was having issues with the previous vehicle and apologized so I ended up postponing to another day and yet again got good service from the lady through the phone and got Joey the driver to pick up my car. Joey was awesome and courteous. Thanks absolute towing for good service, if I need another tow, I know who to call.

Ka
Review №58

Gordon was AWESOME!!! He was prompt and very, very professional. He made us laugh the whole entire trip home. He brought a personal touch which is missing now a days in customer service. He knows how to treat people in a stressful situation. If you ever need a tow choose absolute and definitely ask for Gordon, if you dont you will regret it. 👍🏾

We
Review №59

This company has the right name. They are ABSOLUTELY wonderful. Gordon was great.

Wh
Review №60

I called because my employee said that the work truck wouldnt crank. They were competitive in price and gave me an ETA of 20 minutes. I was able to pay over the phone. The kicker was that my guy was able to get the truck running and left the scene. Absolute Towing showed up only to find the vehicle was gone. I told them he got it running and they refunded my money without a gripe. If I need a tow, I know who to call.

ju
Review №61

The guys at absolute towing were great i have a honda civic si they ended up not being able tow it tow guy found me someone else that could they did an excellent job to great all around service from both tow companies they both were on time an curtious i recommend to anyone that needs help with there vehicle

He
Review №62

Worst ever..tried to steal my stuff in car..it was a disaster when I got it back after their tow. Do not use use them..dishonest crooks!

Pr
Review №63

I had a small problem with my car and thought that I needed a tow truck. Gordon came out and did the “honest thing” and got me back on the road. He was very helpful, funny, and down to earth. Thank You Gordon!

Tu
Review №64

Jeremy was very knowledgeable and professional. He came right away. He towed the car home and put it in the spot we wanted it in. I would definitely recommend him to anyone.

Ky
Review №65

Gordon was awesome and he was friendly and fast, great guy and good company, his service will make you forget about your broken vehicle

Mi
Review №66

This company is like a swiss army knife. I wont use anywhere else now.

An
Review №67

This was my first time having to be towed and I must say Best tow company in Jacksonville hands down!!! I recommend them to everyone who is needing roadside assistance. driver was super friendly and very honest with his eta! Will be using absolute for all my roadside needs!!!!!

Jo
Review №68

Gordon was great. He was on time, answered all of my questions and made the whole process very easy. I recommend Absolute Towing.

De
Review №69

Mr. Gordon was very helpful, he came as soon as possible, and has experience.

Ch
Review №70

Very accurate with their eta, friendly and helpful. Very knowledgeable . Will use Absolute Towing for ALL of my future towing needs. Thanks guys !

sh
Review №71

Came quickly to save the car from floating off into the River.

Ma
Review №72

Gordon is the man! In my experience, having a car towed is no fun. Gordon showed up fast, in good spirits and was very nice to talk with on the way to drop off my vehicle. I’d recommend Gordon to anyone needing a tow. He made a bad situation a lot more bearable.

Th
Review №73

I called the office at 8:25pm to set an appointment for 9:25pm. The lady told me that the driver is going to be there at 9:25pm. I called them at 9:40 and the lady tells me that he’s going to be there in 45 min. I try to call her back at 10:25pm she doesn’t respond. I called her in the next 10 minutes at least 7 times. The tow driver calls me at 11pm and tells me he’s going to be there in 30 min. He doesn’t show up until 12. Very unreliable. VERY BAD COSTUMER SERVICE. They don’t care.

Ci
Review №74

Was definitely frustrated about my car breaking down but Gordon the tow driver and good energy lifted my spirits.... He was quick, nice and efficient.... Would recommend to anyone.......

Ja
Review №75

Awesome job Gordon! Made a tough job look EZ!

Ho
Review №76

We had a very pretty 2017 Peterbilt dump truck on its side on May 3rd, 2019. Everyone’s in a panic at this moment freaking out and making phone calls. I called Absolute towing and Gordon answered the call and I told him it’s on it’s side and we need a big enough truck to get it back on it’s feet. He was within 15 minutes arrival time and on the scene completely respectful and sympathetic to our situation and in spite of the stress was able to get a laugh out of us. He was able to get the dump truck right side up with his one truck without any damages and was slow and steady the whole time. I would highly recommend Gordon at Absolute Towing as a highly experienced and knowledgeable individual. Thanks again!

Sl
Review №77

Gordon Was Great !!! He Brought Joy To A Horrible Situation. I Would Def Recommend Him To Anyone In Need. What’s The Saying?? “He’s My Brother From Another another” LoL!!

Du
Review №78

Great deal. Very fast. I call at 3pm..and told them I would meet at 4pm.3,30..i recommended

An
Review №79

Gordan helped me tow my car great and friendly experience. Thanks guys

Ta
Review №80

Great customer service and very willing to work with you on the pricing. Definitely will request and recommend the services.

Le
Review №81

Gordon was great!!. He was honest and efficient. And his personality and suggestions was meaningful...

Ri
Review №82

When I was stranded on the side of the highway at night and I was afraid. This handsome young man Gordon came to my rescue and was funny made a horrible time very pleasant and safe.

Ed
Review №83

This place is great defiantly recommend for towing or recovery jobs no job is to big for us

Ms
Review №84

I just want to personally thank Gordon for being such a nice man and A life saver to me. Blessings to him and his family🙏🏾

je
Review №85

Please check the reviews, that’s the first thing you must do!! I would put a zero if i could, but i can’t. there are so many truthful reviews, don’t listen to those fake 5 stars. I had to wait for so long and i did not appreciate raymond’s service at all. i would not recommend this towing business!!!

Ye
Review №86

Ask for Gordon hell treat you right. Got me out of a bind quick and easy. Moved my car for me, set it where the mechanics needed it. Really helped me out.

As
Review №87

These guys are speedy, personable and professional. Would reccomend 10/10 Gordon was super helpful. Thank you!

Wi
Review №88

Needed help when a truck wouldnt start for me, absolute towing came right out with a1 service and knowledge of my issue. Highly recommend you give them a call if you are in need of towing or any roadside assistance!

Ka
Review №89

Great tow and great conversation! Definitely referring and will be going with y’all in the future

De
Review №90

Guy on the phone was great but they never showed up....

do
Review №91

Great service ! from absolute towing. Gordon really helped me out a lot, he’s a great guy !!

sh
Review №92

Very nice friendly service Gordon was the best he got my car to me fast with no problems at all

Wa
Review №93

5 star

Br
Review №94

Was an absolute life saver at a horrible time. Gordon came by in a flash, and was very respectful and helpful. Would use again in a heartbeat.

Ca
Review №95

Excellent towing service i had from a long time. i called them they promised to be there in 30 min the guy was on time, didnt give me the run around to try to charge extra what we agreed on is all i paid .Im happy and definitely they are going to be my towing company.Thanks Absolute Towing...

Ca
Review №96

I was very impressed with the service and professionalism of the staff and driver. Although, having to get my car towed was a bad day for me... ABSOLUTE TOWING made my day sooooo much better!!! Thanks guys... You are the BEST IN TOWN!!!

An
Review №97

Gordon did a great job towing my convertible Chevrolet Camaro, not an easy tow at all but he took great care of my “baby”. He will be getting all my referrals and Business from now on. Thanks again!!

Ru
Review №98

Awesome Awesome Awesome 🤘🤘🤘 funny too... good working driving, Gordon was not only a driver but became a friend ☺️🙏

mb
Review №99

By far the easiest tow I ever had. Ricky arrived in minutes - towed my car in record time. Quick, professional, and he seems like a really nice guy.

Vi
Review №100

If I could give them negative stars I would. My boyfriend called them for a tow. They stated that they would not come unless he paid for it over the phone first which was 250.00. We paid for it (which we have a bank statement for). We received no paperwork or receipt. The guy came out and hooked the truck up wrong. Got the truck out and dropped it. He could not tow the truck home so we had to leave it there overnight. We called our dealership about this and they got it towed to them. The owner contacted us which his name is Rick(Richard) taking blame since his guy that towed us put significant damage close to 10,000 worth at that to our truck. He stated he fired the guy and then attempted to bribe us with 400.00 stating he would pay that amount for parts. Our dealership has already sent him an itemized list and cost for parts and labor. He refuses to provide his insurance information so we can make a claim. Every time we call his business phone the receptionist is rude, yells, is disrespectful, ignores our calls, or hangs up. We are now having to file a lawsuit against them for the damages they’ve caused. We have reported them to the bbb, as well as the state of florida. The owner has admitted blame. We have pictures and videos of that night. We also have text from the owner trying to bribe us and refusing to provide insurance. DO NOT GO HERE!! DO NOT GET ANY SERVICES FROM THEM!! Run as far away from the company as possible.

Information
32 Photos
100 Comments
4.5 Rating
  • Address:2115 University Blvd S Suite A, Jacksonville, FL 32216, United States
  • Site:http://absolutetowinginjacksonville.com/
  • Phone:+1 904-725-5555
Categories
  • Auto wrecker
  • Towing service
  • Towing equipment provider
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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