After calling into a nearby place for an oil change appointment who said - short wait, come on in! I arrived and they said 2 hour wait and $100! I headed down the road to Famous Quick Lube and for a 1/3 of the price I was in and out in 5 minutes - not kidding you! I told the gentleman they worked so fast that I felt like an F1 driver in for a quick pit stop! Loved this place, will absolutely be back.
7/31Went to get an oil change, but ended up getting transmission fluid changed also. Later that evening my car started leaking oil. I went back the next morning and the manager at the time said my oil plug wasnt sealing properly, so he replaced it with a new one.8/6 I had to change my previous rating. Less than a week later, my car is leaking oil AGAIN, which it was NOT doing prior to my getting an oil change here. Makes me wonder if they really replaced the plug as he said they did or if they broke something thats now causing the leak. Also, no one is answering the phone and the voicemail box is full. I unfortunately no longer reside in Jacksonville, so I cant easily drive there for them to look at it again. I had an odd feeling the guy they had changing my oil wasnt very experienced as he kept having to be told what to do and was showing the oil stick to what I assume was the more seasoned worker. I can now see why they dont charge as much as other places to change oil and why there was no wait to be serviced. You absolutely get what you pay for. Hopefully this doesnt ruin my car and I can get this remedied soon.
This place is clean, Very Professional. They know what they are doing. They get it done fast. They will take good care of your vehicle!!! Thank you for your service!
At the time I posted the 5 star, I did not have time to write a proper review. I rated this place 5 star, not because of their advertised service but because of their personal service.I was not there for an oil change, I just needed some air in a tire that was going flat on my brother-in-laws (who had just passed away yesterday) car, trying to get it to a safe location. They filled the tires with air and sent me on my way without any charge and with a smile. To me, this is excellent service. If they do this without pay, imagine the service you will receive when they are making money on the transaction.Thanks for making a trying day a little brighter.
Got an oil change there. A few weeks later I noticed that there were several oil spots in my driveway. Took my car to the Honda Dealership to figure out why the vehicle was leaking oil. After doing a diagnostic on the vehicle they determined it was that the oil filter was not on all the way and that was where the leak was. So after a new oil change, a diagnostic and them cleaning the oil off of everything it was on I ended up paying an additional $170 on top of what I paid for my oil change at this place just to have an oil change.
Very professional and polite, stay in your car service. Checked all fluids, added air to my tires as all oil change places should but lie and say they do and even let me know an issue with my oil stick. I will definitely be a return customer keep up the good service fellas!😉
I highly recommend this place. Friendly and courteous team. Price and details of the service were upfront, no hidden surprises
Greatest Customer Service..Most Efficient Quick Service..I was in and out within 10 minutes with vehicle fully serviced..
If you appreciate professional and fast service, this is the place for you. They had me in and out in 20 minutes and I didn’t even have to get out of my car. The gentlemen that worked on my car were very polite and made recommendations without being pushy. I will be a return customer.
Fabulous guys - took care of a single mom & didn’t try to take advantage of me being female - I highly recommend
Fast and friendly service. The manager is awesome.
Awesome crew!!! Very professional and keeps you informed on what is going on! And Wednesday’s are ladies day for low price oil change. Thanks!!
Came last minute on New Years Eve, they were still open at 6pm- thankfully, as many others were closed early! Very polite & efficient & a better price than most! I’ll definitely be back!
I only went to get my tire pressure checked and get them aired up. The staff treated me like a paying customer. They were friendly and made sure I was aware of how low one tire was in particular. They even told me about a place to get it patched if needed.
I just had the pleasure of working with Bo and his son. They were both very professional and informative. Maybe I just never noticed with other lube and oil locations but these guys were on point. I would recommend this location to anyone in the need of an oil change. Thanks Bo!!!
This team is professional and fast! Thank you gentlemen
The was great in everything that they did until they cheat my windshield trying to change the wipers
I am new to the area. I called 2 other places before I went to Famous Quick Lube on Sunbeam rd. The first place pushed a $120 oil change. The second place lied about walk-Ins and when I got there they told me I would have to wait for hours because tons of people had come in for oil changes within the five minutes it took for me to get there. So, I went down the road to Famous Quick Lube #0008. I was met by two super friendly gentlemen. They were so kind and pleasant. They took me right in and showed me everything they did. I will be using them from now on. Prices were reasonable as well. Thanks guys! I appreciate your great service.
The Supervisor is on point. Thanks again Davon.
Great service and friendly staff. Always very helpful. Would recommend using there service to anyone.
Ebo and his partner were extremely professional with some personality. It’s nice to see people with a positive attitude when working during a hot summer day in July!These are two stand up guys...as a first time customer with several commercial vans I definitely will be back.In addition, they Filled my antifreeze, checked the tire pressure and and transmission fluid level all for 35% less than the other place I used for 8plus years.Keep up the good work and for those looking for a quick, reputable oil lube place, give this place a shot!
Amazing crew working here. Fast, knowledgeable and thorough. Got an oil change and trans flush done in less than 30min. Definitely coming back when I need another change. Travis, Feri, Ebo, and Travis all deserve acknowledgment
Bo, Feri and Travis were super professional and they did my oil change super quick! Very impressed I will definitely be back!
I always go to the one on sunbeam those guys are knowledgeable and always lead me in the right direction
I love famous quick lube. The staff is friendly & respectful and very knowledgeable and helpful. Ill recommend them to ALL my friends & family. I gave them 5 stars
Was happy to move back to this area and return to the fastest oil change service in Jacksonville. The staff is always friendly and efficient.
I want to preface my review by saying they offer discounts for good reviews. That being said, they did quick and efficient work. Everybody was super polite. They were very knowledgeable and informed me of further available options but werent pushy like other places. Price is par for the course as far as I can tell. Would definitely come here again.
I’ve had the pleasure to service 4 of my vehicles with this establishment for a while now. I have to say Davon (manager) provides excellent customer service. All the employees there are respectful and quick. I recommend this specific locations to all friends and family because I know they will be treated fairly.
This place is truly awesome. They are always fast and courteous. I can get in and out in less than 30 min. Prices are great and no high pressured sales like other oil change places. They have a very clean office and the coffee they offer taste great!
Fast Service.
This place is awesome! The entire crew greets you as you come into the lobby, and they are extremely helpful! They took care of my oil change and fixed my A/C that hasnt been working for a year. All under an hour and for a great price!
Stopped by to have an oil change. Was greeted by the nicest crew, and felt very taken care of! Left knowing I got a good value as well.Thanks, famous quick lube! I’ll be a repeat customer for sure!
Welcoming staff with good customer service. Attentive staff with good options and suggestions. Would recommend them to family and friends.
The BEST PLACE IN JAX to get your oil changed! Devon and the crew are incredibly fast,friendly and efficient! They go above and beyond to get you everything you need within your budget. I recommend everyone bring their vehicle here!
Always super quick and super nice service, thanks guys!
This place is awesome. They are always fast and courteous. I can get in and out in less than 30 min. Prices are great and no high pressured sales like other oil change places.
BEST OIL SERVICE I’VE EVER HAD HANDS DOWN!Supper attentive, pleasant, friendly, you’ll be sure to leave that place with a smile on your face!
Now that is what I call customer service! Reggie and Ebo made me feel like I was someone special. I’ve never experienced that level of service and professionalism from any oil changing service.
Very poor service!!! DO NOT USE THEM! They did an oil change on my car and my engine has blown up from it due to their negligence of the gaskets in the engine. Their adjuster has come out to my mechanics shop and we have yet to hear from the owner or manager!!! Keep getting the runaround every time we call or come to the business. I spent $70+ to have my vehicle serviced and is no longer running since December! DO NOT USE THEM!!!!!!Update 2/17: VP Chris has spoken to my husband via text and keeps telling him hell call him back. But has YET TO DO SO!!! We are still without a vehicle due to this place. They claim customer service is their main priority. THIS IS NOT CUSTOMER SERVICE TO GET THE RUNAROUND from everyone here! I just want my car fixed. My mechanic and my husband and spoken to these people on multiple occasions!!!! I need my car and a phone call from someone asap with a resolution!!!!Update 2/18: Thank you for that detailed information. I would like to see these videos and photos you have and schedule a sit down. Let me know when you can.Thank you!!!
They’re very friendly and very nice people. They’re very fast. They recommend what needs to be done. They do that before they put anything on. They’re not pushy. Thanks Famous Quick Lube. I recommend them if you want a fast oil change. Once again, thanks Famous Quick Lube.
Incredibly helpful and super nice people here at the Sunbeam Road location. They offer ways to save money, give status reports, and work efficiently. Great experience!
Very quick and professional service.
Great spot! Came here for an oil change and they were able to change my windshield wipers cus it was so bad lol. Definitely recommend, quick and efficient.
Best place in Jax to get your oil and car serviced. Devon and the team are fast, friendly and incredibly professional! They recommend what your car needs without any pressure. Will be bringing my car here again. Thanks guys!
The guys here work extremely fast and do more than just an oil change! For 50$ I get a synthetic blend, air pressure check, vacuuming, and recommended servicing. It’s a no pressure experience.
Quick job as always with these guys! Unfortunately my battery decided it was dead as we were sitting there with the car off!! Go to start up and leave and nothing! These guys gave me a jump from a battery with no luck, and then one brought his personal car around and gave me a jump and we were able to get it started. Husband and I are so thankful! Made it home!
There is a discount for reviews, but I would have left them a review anyway. Service here is always friendly and fast. Techs keep you updated about recommended services you may be due for but arent pushy or condescending like other places Ive been. Used this location for the last 18 months. They checked all fluids, tire pressure and vacummed the drivers side of my car too. Thank you guys!
Tony and Nathan were great. They answered all my questions and very professional the whole time.. I will recommend them to everyone
The staff is extremely professional. They were not trying to get me to do services that I didn’t need like some other places that have done in the past!
Switched to this location because it was closer to home. Ended up being an all around better and faster experience than my old place
Fast, friendly service
My first oil change on my new car, my little Kiaand I have to say I got the best service I have ever had! My service was finished in no time and when I got in my i found they had vacuumed my mats. I love these guys and I found my new oil change home
Great customer service 👏
Excellent Service and professionalism from everyone! Less than 30 min to do oil change. By far, best place to take your car in Jacksonville!!!
Wonderful energy and knowledgeable staff! I didn’t want to spend too much due to me traveling and Devaughn worked with me to make it worth it for the both of us! I felt comfortable and even had a good time at Famous Quick Lube. Highly recommend their services. Thanks Devaughn!!
I got right in a Sunday and they were very helpful and professional. Thanks Quick Lube team!
Fast service, good customer service skills and staff was friendly. Services were recommended however I didn’t feel pushed to get them. I’ll definitely be back
Fast. Thats ok
Today I had to get a oil change and I stopped by this place everyone was very nice and professional I will be coming back here
Great service! Quick and no pressure. Great environment and I feel trust in the mechanics to work with my car!
Great customer service from a great crew! You can expect the full service every time. Tire pressure, vacuum, the whole nine. Great place to get the regular oil change!
This is by far the worst business I have ever dealt with. My car is no longer running due o their negligence! Ive been in contact with Chris, the VP. He is now giving me the runaround like his employees have done. $70+ oil change for them to blow my engine up. TERRIBLE CUSTOMER SERVICE!! DO NOT USE!
I experienced great and fast customer service! I am highly satisfied and would definitely recommend.
Great service and super fast! I definitely recommend coming to see them for any of your car needs! Will definitely be coming back here!
Dee and Ebo always take care of my needs!
QIUCK, VERY GOOD SERVICE. AND ALWAYS VERY GOOD COFFEE. I RECOMMEN THIS PLACE.
This place was very professional and offered great service they finished my oil change quickly and I was very pleased.
I recommend if you need a quick oil change! Got me in and out in good time.
I thought the mechanics were nice and you can watch them work! Clean place and friendly staff. Very knowledgeable as well! They explained everything that was needed to be done
These guys go above and beyond. They check all your fluids and are fast and professional. Will be coming back for sure.
Always friendly service and helpful staff. The oil changes are always done right and they are done quickly!
I had an outstanding time doing something that many of us see as a chore! I got my oil change and was immediately helped out by Tony!
My husband took his camery there yesterday. They always take care of us. Explain everything they are doing never try to push any other services on you. Very convient location for us
Wow, was helped by Peter and Tyler. And it was a great experience! Not only was the oil change expedient, Peter was very knowledgeable and willing to share insights about upkeeping my vehicle. Will be returning again, they provided excellent customer service.
Great service. Nice and quick on my lunch break 👌🏻
I highly recommend this place! Their service is very professional and the staff are courteous! I was in and out in no time.
Friendly, honest and quick service. Will come again!
Fast and friendly. Always explains everything and what service you might need, but never pushy. Been coming here for several years.
Extremely fast and great customer service. I highly recommend.
Very friendly and professional. Gave me different options and offers. Definitely coming back.
Super quick, professional service! The guys were great.
I thought I had found a good place place to get my oil changed but after doing some research I found out I was mistaken. First off I paid for high mileage oil which should last a minimum of 7500 miles, but their invoice and the reminder sticker they put on my windshield says 3000 miles until my next oil change. If you think about it that more than doubles their profit if I were to go back to them when I could safely drive another 4500 miles with the oil I have in my car. One of the mechanics also told me that I was about 30,000 miles overdue for a transmission flush and a coolant flush. I looked it up in my owners manual to verify what he told me and nope...that was another lie. Just more scare tactics mechanics use to get you to spend money when you dont need to. Im really starting to believe that there are no honest mechanics in Jacksonville Fl. Another thing that bugged me when I dropped off my car was that one of the techs got offended because I removed my car key from the ring with my house keys before I gave it to him. I do this with all shops that I drop off my car so some shady mechanic doesnt make a copy of my house key and rob my house while Im at work. It seemed really fishy that the mechanic got mad about this.A follow up: get a load of the scripted response from the company below. Express Lubes national database suggests that we spend twice as much money than we actually need to. Wow, big surprise there! This is just another shop using shady tactics to maximize profits. Here is a better idea: try being honest with your customers and dont try to bilk them out of their hard earned money by trying to sell them unneeded services.A second follow up: I have no idea what a 1080 HD camera filming my oil change has to do with anything as stated below. Apparently shady businesses dont like to be called out when they get caught ripping off a customer, but people need to be warned about this business. The bottom line is either 1. they put regular oil in my car and charged me extra claiming it was high mileage oil or 2. they put high mileage oil in my car and put 3,000 miles for the next oil change instead of 7,500 miles as recommended in my cars owners manual. This is not something a 1080 HD camera can prove or disprove. I see in a response to another negative review the owner referred to their 1080 HD camera as proof they were honest......this is a joke, right? As for the worker who got annoyed because I took my car key off of my ring, well you might want to train your workers a little better regarding dealing with customers. I have never had a mechanic get annoyed because I took my key off of my key ring. Thats a red flag to anyone with any common sense.
I thought the mechanics were really fast and you can watch them work! Clean place and friendly staff. Very knowledgeable as well!
Always great service and super quick oil change😊
Encountered battery problems days after getting oil changed, reached to the owner Chris with my concerns. He was quick to respond, drove out to my house the next day to assist in anyway possible. He helped me change out my battery, we assessed that the problem was just the battery. For a owner to go over and beyond says a lot. First class service.
Fast and friendly service they all have a great work attitude and get the job done right highly recommend
Excellent service. Very professional and provided all answers to my questions. Service was quick and exactly what I asked for. Provided recommendations, but nothing forced.
Great customer service. Good vibes and professional. Great people. Great service.
You can trust these guys. Cameras inside you can watch live. I dont trust a lot of places but I trust these good guys. And the mil discount is fantastic.
Great staff, clean facility, they get you in and out fast for a reasonable price.
Super nice staff, quick service, very happy with service
Very courteous staff members, charismatic and informative. Felt like help rather than just an oil change service
They are always helpful and quick! Never a super long wait! I will always come here.
Extremely professional, friendly, and quick! Highly recommend coming here! Will be coming back.
These guys are honest quick professional and hard working .
They were very quick and efficient. Would recommend to anyone who needs a quick oil change
This is the absolute best oil change Ive ever received..... Mike Jason and Tyler are awesome people very helpful and friendly very informative.
Fast service and when the mechanic recommends an extra service he explains it by showing what he means plus the place is very clean.