My car broke down in Jacksonville during a trip from NY to South Florida. After a quick search I found Vu’s and had roadside tow me over there. It took the tow longer than expected, but the folks at Vu’s stayed past closing to take delivery of my car. The next day they called with the bad news: I needed to have the motor replaced. Since I had a warranty from the manufacturer, I had to have a dealership do the work.The staff at Vu’s were nothing but accommodating. After all that work figuring out the issue and waiting for two separate tows, and coordinating with the dealership since I was now 400 miles away, they only charged me a minimal diagnostic fee. And their diagnosis was spot on and confirmed by the dealership.If I lived in the area, they would be getting all my automotive business.
Honest service. Quick diagnosis. Thank you!
I took my wifes Harley f150 to a electric shop they over charged me and told me it the fuel pump replaced was not the problem took it to VUs he had the truck fixed in two days so dont go to Arlington Auto electric go to VUs if you need your vehicles electric fixed
They fixed my overheating vehicle without over charging me or making up extra repairs. Very professional and highly recommended. This auto repair shop is my personal favorite. I’ll take my car to them anytime there’s a problem and they fix it as soon as they can. 👌👌
Change Water Pump. One day service, rolling again! Excellent 👍
128i BMW owner. Ive been a customer of Vus for over 10yrs. The qualityof work is beyond excellent. Hes honest and gets the job done!!
Always great service ..Best prices...Good customer service...Observes Covid-19 social distancing...
Vu, was very honest and polite very fare man, from my experience.
They tried to scam me out of 2 bands. Dropped my car off at 7 AM and the Asia man said he’ll look at it at 3 ( first red flag), I hade to call him at 4:30 to check if he looked at it and he stated he was doing it right now and he gave me a estimate of 2,000 for an engine problem, I believed he never looked at the car. Today I got my car fix with someone else they said it’s my muffler and it was only $100.
Awesome professional and honest! Give them a try
Didnt like them service no communication so ever
Great brake service on my front brakes and cv axle. Very happy
Repairs were completed as quoted and on time. Great job replacing alternator and valve cover gasket.
Good service for fair price
Fixed my car at a fair price. Finely, a mechanic I can trust.
Fair prices and stands behind their work
Great work
New in town and my truck starts acting up. All the reviews were great for Vus. I called and he said, sure have it towed in and Ill take care of it. Im very happy with his service and knowledge. The timely response was appreciated. I will definitely return for all my vehicle needs
Good little place decent work
Very reliable, honest, and reasonably priced. Took my truck to find out what was wrong with the AC and they told me the issue and gave me a price. I fixed it on my own knowing I should have gone the route they told me I just dont have the money for that right now, took it to get it charged today and I no longer have to drive while almost having a heat stroke
Not worth the time to call. Wasnt interested in working on older vehicle. His statement was dont even bring it here because I wont touch it. So I got it serviced at another shop for a quarter of the price he quoted
Always great work and its done quickly.
Good place to have your car fix
This auto shop ripped me off. Nick is the one that looked at my vehicle & said I needed spark plugs, spark plug wires, & distributor for $535. Ill never do business with Vus Auto shop ever again.
Awesome! I have been going to Vus for over 10 years.
Excellent place for car repair. Very fair pricing excellent work
I was blatantly lied to about my car being looked at and fix. I had a business outa town and was told my car would be ready by a certain date. I call back on the date just to find my car was never even touched and just sat there for four days. Then the man tells me they won’t be able to work on it until another 3 days from now. Would give no stars if I could
Always great service and honest about what needs to be done with my vehicles. I’ve been going here for many years and never had any problems. Thank you for keeping my vehicles on the road and in good condition.
Never been there
Even though you couldnt help me with my 26-ft box truck he was very attentive and he listened to my issue and directed me to someone that can help me.
Great work.good price..
Vus Auto is absolutely the best!! Trustworthy, excellent work, friendly and much more affordable than dealerships, and off brand mechanics. I lived about 5 miles from Vu and took my jeep there for any and everything. 8 years ago, I moved 30 mins away and bought a new vehicle. Besides, I didnt have a repair place I could trust in my new area. Now that my car is older, I will drive 30 mins and pass my dealership, and tons of repair places for the quality and affordability only Vu can offer. You cant go wrong with Vu. Keep up the good work Vu - thats why your shop will outlive them all!
Good work, just changes the price once they give you one set price.
My Father introduced me to Vu, and he is where I purchased my first car from. Any issues I had upon receiving the car, he took care of. I was extremely satisfied with my service, and I highly recommend. I’ve even asked my friends, should they be interested in purchasing a car, to go straight to Vu’s. 5 star service!
Very Slow, I had to wait 2 days for a Diagnosis Test,
Vus prices are very fair and the service is impeccable. He was able to diagnose and find a difficult to find part for me and install it without up charging despite said difficulty.
I highly recommend Vus Auto, I live in the Orange Park area and refuse to allow anyone else to work on my vehicles, I travel to the northside for any car related issues. They have worked on my Audi, Acura and Accord very professional and FAIR.
Very considerate and detailed oriented!
Charged me after having my truck towed because of hurricane flood damage. He OBVIOUSLY didnt even look over the vehicle. Said no apparent flood damage but there was still water in the headlights and water went over the whole exhaust system. Basically he just took my money. I hear hes a great mechanicBut Id never take another vehicle there (I have 3, his loss)
No nonsense, up front quality service, by ASE certified mechanics
Finished my car in 1 day it runs great a d have told everyone about it
They are the greatest auto service. Excellent with cars I want go any where else excellent excellent excellent service 👍👍👍👍👍👍👍🏽👍🏽👍🏽👍🏽👍👍
Good job they know there stuff
Was in and out.
Honest and dependable. They tell you how it is. Dont try to sell stuff you dont need. Would recommend if anyone looking for good mechanics.
Excellent, trustworthy service
Heard they were very smart, capable, and experienced.Well they said it was the camshaft sensor couldnt get it started sound like it wanted to start, pay 90 for the diagnostic that went towards repairing the situation, a total of 122, still doing the same thing now I have to have another toe and spend money for Ubers again they said it was a different problem its the same problem so I have to pay another 94 another diagnostic!
The best mechanics in Jacksonville.I wont go anywhere else.Very honest and pleasant!-cookie
Vu saved us money. The part we needed was under warranty with BMW. Excellent techs
Been here for years.Well educated mechanics, good heart, got your vehicle back as always in a reasonable time, price is not the lowest but sill lower than many places
Excellent service and pleasant experience as always.
They are very honest and dependable. Put a new timing belt on my 2002 Camry. (Oct. 2017)
Was supposed to put a new starter in my Acura and lied that it was in and my car was doing the exact same thing it was doing when I took it to Vu’s after paying over $900. Called to have owner tow the car back up to the shop and found out the starter was bad they put in. After weeks of back and forth arguing that the issue was in fact their fault they rectified the problem. I will never use this shop again!!!
Second time I brought my vehicle here. First time was for a mechanical error in the engine. Second time, same issue. Wrote down what I believed was the problem area but instead they told them it was a brake problem. On top of that, they were not able to find the paperwork where I wrote the issues down. Will not be returning here.
They know what they are doing I trust them with fixing my vehicle.
Great place for auto repair on the north side of jax
Highly disappointed. This guy is a liar & a crook. He screwed up my car worse than it already was. If I could give 0 stars, I would
Most trustworthy car shop in Jacksonville. Been using Nick and Vu for years. Love this shop
I have nothing but good things to say about VUs Auto Services. Vu recently sold me a 93 Ford Bronco he had out on his service lot. We agreed on a price, a couple of small things that needed to be fixed on the truck before I took delivery, and then we closed the deal. Vu is an honest man, a man of his word, he stands behind his work, and does great work to boot. I would buy a used vehicle from him again and I will continue to let him service my ole Bronco. I have finally found an auto mechanic I can trust and I highly recommend you give him a chance to earn your business too.Sincerely,Scott
I love this place they fixed what other shops couldnt figure out.. Jus a lil pricey on things
Best mechanics in town, honest, hard working and all around great guys! Especially Vu.
Since I purchased my Car, My father in-law informed me about going to Vus for routine check-up s and I took my car over there at least 5 Times n everytime the job was efficient n Prices alot less than the Rest.
Competent and honest mechanics, all around great experience.
Great
Going here for years. Great service and follow-up if needed.
The best reasonable honest mechanics you could find !!!!
Was recommended by a friend.
Awesome service.
Great
Years of great work on my car!!
Best mechanic in town.
Awesome mechanics, pleasant to work with.
Good service.
Vu is the best!
GOOD
Ok shop
Nissan specialist
Trusting