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On Site Auto of Eastern North Carolina
418 NW Bridge Rd, Jacksonville, NC 28540, United States
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On Site Auto of Eastern North Carolina

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Me
Review №1

I spoke with Matthew about needing brakes for my car. He was professional and honest. When I ran into some financial hardahips he was able to work with me and helped me still get the service I needed without me being left with nothing to support my family. There is no other mechanic my family will go to. I highly recommend this company. They even came to my house to do the work so it was safer. Thank you for all your work and help!!

Gu
Review №2

This is an amazing business. My wife and I were skeptical at first but the professionalism and courtesy of the employees was amazing and quickly reassured us. This business out does some of the bigger mechanic shops I have dealt with simply on its work ethic to fix your problem. They worked late into the night for over three hours to fix my issue and notified me of new ones they had found and how I can fix them. Overall I will highly recommend their services to friends and family who have any car issues.

jo
Review №3

Matt and his team were wonderful. They were very professional and knowledgeable to our issue. Dominic came to the house and changed out a starter that had the bolt rounded off. Once he arrived onsite he was there a short period of time before the problem was solved and the new starter was installed. He remained onsite to ensure the car started and no issues were present. He did not leave until he ensured we were satisfied with his work. I would highly recommend this business to anyone that wants a fair price with top quality service. We will use Onsite Auto in the future for any similar issues.

Au
Review №4

Great mechanic/ great people!!I recently had work done at On Site Auto, they took my car right away and did a phenomenal job. What was told to me by other mechanics would be a 2 day fix took on site just one afternoon couldn’t be more pleased with the service, knowledge, and affordability! Highly recommend their work

Ty
Review №5

Great service and great people. I needed a water pump put in my car and they were there right away to fix it for me and it only took them about an hour. I was quoted a cheaper price than a couple other places and didn’t even have to tow my car any where to have it fixed they came right to me. I called Matthew c. Over at onsite auto of Eastern North Carolina on Sunday night and he had two guys over the next day to have it fixed. Matt b. And Robert r. Where there to fix the car and were able to assist me in finding the best fluids for the radiator along with sharing some knowledge about what they had fixed. I would highly recommend this company to anyone who needs there car fixed.

Al
Review №6

Matthew C, and Matt B were super helpful in every way. Needed my car diagnosed for an issue I was having and they showed up to my location within a few hours and got the work done just as quickly as they showed up. Super helpful guys, and would definitely recommend them to anyone else needing a mobile mechanic.

Ju
Review №7

Went to dealership in town, got quoted $3500. Contacted these guys, and not only did they beat my dealership quote by half, they communicated with me on Thanksgiving weekend at the hours most regular people deal with car problems- after working hours. When i took my car in for a diagnostic with On Site Auto, Matt actually showed me everything he was doing, taught me how to check some of the stuff he was inspecting, and answered all my questions. They are nice guys, their prices are affordable, and they are super transparent about the work they do.Special shout out to Matt C. for also being from Ohio!!!

ro
Review №8

Matt was very helpful on the phone and Robert was very nice and professional while at our home making the repair. Great that they are 24 hours. I will seek their services again in the future.

Da
Review №9

Excellent experience. Highly recommend. Communication and coordination was great in working with them to get my axle seal leak fixed in a timely manner. We dropped off our car around 6pm and it was complete later that night. Both Matts were great to work with. Additionally their prices were lower than another estimate we received and they said we can even have a follow up check up performed later to be sure no further issues exist.

Es
Review №10

I definitely recommend ON SITE AUTO! They are very professional, honest and punctual!!! They fixed my car and also did a complete inspection. I was able to know the conditions of my car. Thank you for your services Matt B and Matt C.

Pe
Review №11

Recommend OnSiteAutonc1!! Anytime you have a problem they are willing to work with. Very good guys willing to do whatever to help. First time I have seen a mechanic let me watch while they work! Great costumer service!

Ma
Review №12

Without a doubt they are the best mechanics in town!No need to look any further.Matthew and Steve went above and beyond to fix many issues on my vehicle. Their knowledge, professionalism and communication skills were outstanding.Highly..Highly recommend!

An
Review №13

Super nice and DEPENDABLE. Went way above and beyond all needs. He made sure car was fixed and running. Could not ask for anyone nicer and helpful. Thank you!!!HIGHLY RECOMMEND

Ca
Review №14

These guys rock!! Matthew C and Matthew B fixed my power steering lines on my trailblazer! It was a lot of hard work and late nights but they got it done. Great people and great prices! I would recommend to anyone!

Gu
Review №15

There was so many problems with my car, I didnt even know where to start. Matt, the owner, assured me that everything was going to be okay and that I was in good hands. He and his mechanics were extremely professional. I was so afraid of taking my car to a mechanic, because I know mechanics rip you the heck off. Not On Site Auto! They took care of me and my vehicle, and it was so affordable and so well done! Thank you Matt and the rest of the boys at On Site Auto...I recommend you to everyone I see!!!! Thank you thank you thank you!!

al
Review №16

Just had these guys come out to fix my Ford focus. I had a bad radiator and they took the time to come and fix it, and helped a lady in distress. We own a cat rescue and desperately needed our car to be fixed as quick as possible. They were very friendly, and thorough and professional. Their prices were reasonable. I would highly recommend this company! Thank you again for helping us out!Sincerely,Western ferals of onslow cat Rescue

Er
Review №17

Making a shout out to Matthew Buchke for helping a stranger in their time of need at the Handy Mart! He is an epic human being!

Br
Review №18

Please go to this Auto repair shop! They were so nice and professional when working with me. They gave me an estimate and came out the same day to see what was wrong and fixed the issue. Thank you guys so much!!!

Ca
Review №19

They are incredibly affordable and really nice guys. Easy to work with and can find the problem easily! Great guys great place to take your car. Recommended them to everyone that needs a great cheap fix.

Ka
Review №20

Love their work! Have taken every one of our cars to them and they do an amazing job and there is no one in town that can beat there prices. Wouldnt take my car to anyone else. Best mechanics I have ever been to!

Tr
Review №21

These guys do a great job if you cnt make it to the shop Matt will come to you

We
Review №22

I needed front left caliper replaced (broken bleeder), Rear cylinder replaced (bleeder was rounded off), and brake line replaced because of a leak. I was seriously skeptical with THAT kind of work being done by someone I didn’t know (I mean they are BRAKES for goodness sake). By the time I finished talking to Matt and Jesse, getting estimates, and setting up an appointment I felt VERY at ease. Super nice guys. Tim came out got started right away, answered ALL of my questions and fixed my car!!! Paid WAY LESS than the other shops, and they came to MY house!! I will definitely be using their services again!!! Thank you!!

Ho
Review №23

Amazing Amazing service! Jesse was kind on the phone and felt very comfortable and matt was very helpful and informative. I would trust them anytime with my car and even comes to you!

Co
Review №24

Boys break thirsty back to get it done right Everytime. Anything needed to get done. They are very busy but it is more than worth it with the price and the quality of the work!

Ha
Review №25

I love these guys. Honest people, Honest work at a great price

je
Review №26

Great guys, made the fix easy and fast!

Jo
Review №27

Exceptional

Information
4 Photos
27 Comments
5 Rating
  • Address:418 NW Bridge Rd, Jacksonville, NC 28540, United States
  • Site:http://onsiteautonc.com/
  • Phone:+1 910-554-3625
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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