JJ’s automotive repair shop is the best in town. Excellent customer service by all Team Members. Very honest about recommending what’s needed to repair your vehicle. I’ve been a loyal customer for fifteen plus years, highly recommend for any needed repairs. They are very honest and give it to you straight when recommending repairs. I never worry about any unexpected surprises. Thank you!!

I am new to the area and was looking to replace my mechanic whom I’ve always went to for all my automotive needs in my previous state. I had a lot of concerns because a trusted mechanic is hard to find. In reading a lot of reviews, I saw many positive comments about JJ’s Auto Care and decide to give them a try. So thankful I did because I just found my go to auto shop! They were honest, straight forward and professional.

I absolutely love this place! Charles takes great care of all cars in my family! He is genuine, more than fair, honest (straight to the point) and flexible. I appreciate his work and love that he has for what he does! I was looking for a place to take my 2015 Mustang - my mother now with a Mercedes CLS550 introduced me to this great place! I DO NOT REGRET IT! Our family has dealt with this place since early 1990s as a whole!

Honest, treats customers with kindness and not like youre just a number. Great prices and I will never go back to a dealer ever again.

Ive been going to JJs for about seven years, before they were on Beach Blvd. Theyve taken care of all my vehicles. This latest was replacing the water pump, a plethora of seals, and my timing belt. They somehow kept it under the estimate they gave me, and my car is better than ever! Well be back eventually, but they made sure it wont be too soon! Thanks guys!!!

Went in for a wheel alignment, made appointment, they took me on time had me out in about an HR or so. Told me about my vehicle and if I had any issues. Afterwards I drove and it felt amazing. The shop was clean and people were professional. Highly recommend

My daughter was in town from VA when her alternator went bad. Ralph explained that they were very full with repairs but that they could get it done the next day. I think he knew that he had a worried mama on his hands and he managed to get her repair completed before the end of the day. I am grateful for his professionalism and kindness.

They are awesome. Everytime there is a problem I can call and they take care of it. Never had a problem and they go above and beyond to help. Highly recommended

I have a 1996 Explorer V8. After looking for something I could buy new to replace it I finally decided I would rather just keep the Explorer. Its been pretty much trouble free for 25 years and there is nothing to indicate that is going to change any time soon. I took it to JJs auto care with instructions to pretty much inspect it an fix what needed to be fixed. After about $1500 in repairs it drives so much better. They showed me all of the parts and hoses they replaced. Most of the parts were the original 25 year old parts. They did a great job and Ill be happy to have them as my go to mechanics to keep my 25 year old vehicle going for a few more years.

Was really pleased to find someone who could work on my 1996 Acura NSX, as it turns out they are very familiar with this car.They were thorough and reasonably priced and the communication was great.Unlike the Acura dealership

JJs has always been honest, helpful, and understanding! I was having issues with my car and brought it to them and they took it the same day and got it fixed! I would never go anywhere else in jax! I’m a single woman with no family around and sometimes places take advantage NOT JJs they have always been upfront honesty and only so what you need! They are friendly and explain everything. Highly recommend

Several of my family members have gone to JJ’s and highly recommend the shop. My clutch went out and I needed a variety of tune-up related repairs. The service was excellent, prices were fair, invoice was clear (and explained to me), and my car is now running beautifully. I’ll definitely be returning to JJ’s in the future.

We have both of our vehicles serviced here and they ALWAYS make sure everything is operating properly!

Quality, priced well service. Friendly and honest mechanics. My go-to in Jacksonville. Thankful to find this gem

Awesome guys, willing to get the job done. Thought I cracked my radiator bit actually my AC condenser was pierced. They have great communication.

JJ and his guys are phenominal!!! They are my business neighbors and my battery died in my car in my parking lot. I went over and asked if they had jumper cables and JJ had Juan come over with the jump box and I was back up and running. Juan even fixed a part on the battery for me. JJ and his guys have always been very helpful since I became General Manager here at CubeSmart back in September 2019 on numerious occasions. It good to live in a world where neighbors help neighbors out. Thank you JJ, Juan and the rest of the gentleman that work here!!!!

They don’t install parts they don’t sell!!! What kind of mechanic shop is this you should be willing to help anybody fix there vehicle not only what you sell people that tells me y’all worry about nothing but money. Very sad I will spread the word about poor customer service

Had a light on my dashboard that keep coming on. I took the car into JJs and they were able to diagnose the problem and fix it. This is the second time Ive used JJs for service. If there are any more problems I know where to take my car. Great job

There are very nice men that work here!! I love the way they do business and are not pushy whatsoever. The inspection on your vehicle that they send to you, which is fantastic, gives you the option to get done what they find may need to be done or not. They keep in touch with and are readily available for you at all times. The shop office and waiting area is unbelievably clean and smells very good. I will be taking our vehicles there from here on out. The location is right off of 295 on Beach so it is conveniently located. We also knocked off our brush guard on the concrete stopper and they gladly came out and did a quick fix for us without bother. Thanks guys! Keep up the good work.

Honestly the best and quickest car repair I’ve ever been through! I needed to desperately replace the brakes and rotors on my Chevy Malibu, I called for an estimate (spoke with Ralph), and asked to book an appointment for the next day, he told me if I bring my car in as soon as they’d open and I left it for the day they’d fit me in. I wasn’t expecting for me to get my car back until the next day but they had it done in four hours! Not to mention they charged me half the price the Chevy dealership was going to charge me. Needless to say I will definitely be going back, they were very professional, personable, and honest!

Really good service. Waiting area is sparkling clean, smells nice, lovely well decorated clean and fresh bathroom, snacks and a variety of soft drinks and a TV. No up selling and actually didnt replace a part after they saw that what I had was serviceable, even after ordering the part (I figure they just return it, but either way...) I wasnt over charged and I walked away with a purring car.

I was very happy with my experience here. They were courteous and professional. Ralph was especially great. I got the impression I can absolutely trust this shop to do good work and not rip off their customers. I will absolutely be back.

Kia Southside said my engine was Leaking oil from the alternator and had ruined the motor at a cost of $4000+ to have it fixed after having it for 6 weeks.Not believing that nonsense, I decided to take my car over to JJ as everyone in town told me Go to JJs, Theyll get you right, So I had it towed to him. Within a few days, Charles calls me to pick my brain as what kia is saying and what he was looking at was not adding up. He was able to diagnose it down to just a bad alternator at a very reasonable cost 680 on a 2015 Sorento.If you ever have doubts or dont trust mechanics, you can trust the guys at JJs to make sure to not charge/pressure you for a bunch of BS you dont need while still getting the professional recommendations. Ill definitely be bringing my vehicles back to JJs.

Excellent customer service!Charles and the whole staff are great! Found and fixed a major problem (failed inverter pump) on my 2005 prius that caused four warning lights on my display and the AC to cut off!

Nice shop and courteous professional service. Only comment I have is I recommend they place the manufacturer part number and name on all parts installed. Aside from that we are extremely pleased at how nice our Lexus rides!Won’t think twice to come back.

In late December my car started having issues so I took my car here. Unfortunately within 2 weeks of each other both of my grandparents passed away and I was given a ton of things to do and was really having a hard time. I fell into a bad place. I had not picked up my car yet. I called finally in March to talk to them about my vehicle. They informed me the exhaust had been STOLEN out of my car and that it was now going to be 1700 to get my car back. After explaining everything I had been through. Okay fine, so I am trying to pull the money together. While im doing that JJ applied for the title of MY car while I have been communicating with them. So they tell me I have to wait until he gets the title then I can get my car. That took a month. When they finally had the title of my vehicle he calls me and goes yea now its going to be 3k for the car. They were trying to sell me my car back... despite communication. I said there is no way I can get that right now but im going to do my best. A week ago I messaged them saying hey im pulling it together give me a little, they said okay. I called today and they have sold my car. I reached out to an attorney and am going to continue to make it known. Honestly at the lowest point in my life and I was played. They kept increasing the cost until I couldnt afford it and then sold my car. Despicable. Nobody called me to tell me it was happening, nothing. I had reached out today to say hey Ive got the money but it was too late. Steer clear of people like this. They care nothing about you.

They are great! I love this place so much. They take care of your car and keep you updated the whole time. Amazing service!

I live in Kansas City and my daughter was in need of car repairs in Jacksonville. I went to google and found this company. I called and told them I needed this car to be road ready so we could drive it back to Kansas City. I am happy to report that we drove the car home without any incident after JJs repaired it. My daughter met someone there that said they had been going to this business for 20 years. She also said this was a clean facility and everyone was very nice to her. I appreciate the good work that they did and the way they treated my daughter.

This shop is great and extremely professional. I have three cars they work on, never had an issue with their repair work until last week and how they addressed it truly stands for how good they are about customer service. when I came back to share how the work they performed could possibly be a mistake, they did not even question it and completed the additional work free of charge and all they cared about was that I was happy.Lets be honest, mistakes happen in every business and how many times do you feel like the service company either tries to blame something else or not own up to a problem? NOT HERE! They took ownership, fixed the problem in a very timely manner, did not even make me sign a service form or anything ... they just fixed the issue with a smile on their face. This is exactly how a reputable business should work and they exceeded my expectations. I cannot say enough good things about this team and work they do.BTW -- until JJs, I only used dealerships for auto repair and paid the HIGH repair fees as I did not trust smaller repair centers ... This place you can trust AND save money on your repairs..

This is your honest work mechanic.You bring your vehicle in. they tell you what is wrong and give you a very fair pricing. they will not undercut themselves. because they offe warranty on all their work. I dont have to use JJ often but when they are needed. I can drop my car worry free that no new charges will come up without then letting me know.

JJs is fantastic. The business is run with integrity and professionalism. I have been using them for years. I trust their evaluation. They help me decide if we should repair or if it is time to let the car go. They always are less expensive than other places, too. And they are all around nice people.

JJs Auto Care did a great job on both my car and my wifes car at a competitive service rates. The show room is modern and clean and fully stocked with drinks and snacks and large screen TV. The facility is clean and inviting. The environment is very comparable to luxury dealerships. The guys communicated promptly and everything was on time. I highly recommend their services for all scheduled maintenance and repairs.

Great value, professional and thorough service. Their great reviews are well deserved. Will be going there again! Thank you

Great work! Charles and the team are solid. The brakes on our 2012TSX wagon are perfect! Will def bring my 2009 TL there when it is time to service.

I’ve been taken care of by JJs for a wide array of services for over a year now. I wouldn’t trust anyone else. Thank you for being kind, professional, and just overall amazing!

These guys are very nice and honest. I had my car service there and they appear thorough and precise. I think I found a new mechanic! Thanks guys!

Great place to bring my vehicle. Ralph and Charles very professional. Reasonable pricing. Trustworthy. Did not try to talk me in to things I didnt need. Got my vehicle running great again. Needed ignition coil replaced. We will bring our vehicles back to JJS.

Good advice and great service!

They were clean, nice, and professional. My a/c and heat were both blowing and they repaired the issue. I will definitely use them again.

Out of all of the car maintenance shops I have had service done JJ Auto is the best in town. They dont play the game of growth work to get more money from the customer. They are honest and professional, it doesnt matter who you are. They give all their customer the same service.

JJ’s is without a doubt the best auto-repair shop that I’ve ever been to. All of their employees are kind, and honest, and they truly want what’s best for you and your vehicle. I’ve been coming to JJ’s for almost 4 years now and they have handled every repair and question that I needed with absolutely incredible service. Ralph and Charles (and all of their employees) take the time + care to make sure that you drive away safely and happily. If I could rate them more than 5 stars, I would.

By far this was the best automotive repair experience I have had. The team was very informative and they lived up to their word. The repair turned out to be much more complex than anticipated, but they still honored their price. I don’t know of anyone that would do that. From now on, all my vehicles will be serviced by them and I would not hesitate recommending them to anyone else.

My experience at JJ’s was great. They are very professional and friendly. I received a fair price for a coolant leak repair, and they even put new wiper blades on without me asking, free of charge, since mine were so bad.

Amazing group of guys. I have full trust in there knowledge and commitment to ethical practices. They are honest and hard working, even advising me in what is urgent and what can be delayed. Have had no issues over the past 3 years Ive been using there services. Ralph and Charles are on point!

Excellent friendly service for a great price. I was a new customer and this was one of the best shops I have been to. I highly recommend. Thank you for solving my problem at a great price.

I will not take our cars anywhere else. Charles is friendly and professional and always has a smile on his face. They never try to sell you on things you don’t need. Thanks JJ for you and your amazing staff.

JJ has serviced our vehicles since 1990s. Professional and knowledgeable. Recommend to all car owners.

If you are in the Jacksonville FL area and need a car repair, please consider this place. Everyone there is friendly and helpful, the waiting area is comfortable and they will not try to sell you products and services you dont need. The cost of repairs is affordable as well. I am new to this area and am relieved I have found a trustworthy mechanic for my beloved Honda Element.

Very friendly and professional environment! Great service too. Was very happy with how everything was handled since it was my first car and I was kinda nervous but everything was great! Definitely will be coming back for any car service needs

JJ’s Autocare is awesome! The team is extremely customer-focused and fair. They are trustworthy and dependable and I won’t take my car anywhere else!

I like these guys. Fair prices, great service, super clean shop. If they sold tires I would give them 5 stars, and I never give anyone 5 stars.

I just moved to Jacksonville a year ago, and lucked up on JJ’s Auto. Since day one they have been the best, timely, professional and a great value. They don’t try and sell you maintenance you don’t need. They are honest and hardworking. The waiting area is clean and well stocked. They get me in- and out in no time. I just can’t say enough good things about this business and the staff. I highly recommend them.

Ive been using them for years. I always get excellent service you arent going to get 14.99 oil changes but you dont have to worry about what they are putting in your vehicle. Very polite and professional.

JJs auto care is God sent!! My car had been giving me trouble and I had to get a jump every 3 weeks out of no where. I took it to ORileys and found out that I had a bad alternator and a bad battery in a 2015 Sonata with 68,000 miles!! Whats the chances of that?? I called Hyundai dealership on Atlantic Blvd and on Southside and the customer service was terrible. No one ever answered the phone. I then did a quick google search and found JJs. I spoke with Mr. Charles and let him know what was going on with my car. He was genuinely concerned, very professional, and very friendly. To make a long story short, it was a simple problem concerning my battery not being all the way connected to my terminal. He didnt even charge to look at my vehicle! I definitely will be back for oil changes and any other problems I may have with my car. No more going to the dealership for me! Thank you so much Mr. Charles and thank you to the JJs auto care team!!

One of the hardest thing to find with car mechanics is honesty and some of the most honest and nicest people work here. I worked with Charles mostly and he made everything so easy and was always honest!! Other places would quote me for stuff I did not require and this guy would never put me through that. Always felt worry free when the car was in their hands. This is the best place to go if you have a car problem or even an oil change.

Very happy to find an auto shop that is 100% reliable and does the job right. Quality of work and commitment to customer satisfaction is second to none. Affordable and competitive with no corners cut. Got tires and brakes service to keep my 2000 GM rolling safely into the next decade.

The people at JJ’s are phenomenal! They kept my 2003 Subaru Forester running well for 17 years. Now I have a Nissan Altima, and when I took it to the dealership for a recall, I was told I needed brake service. I decided to take it to JJ’s for a second opinion, actually, the only opinion I trust. Turns out my car did not need the service recommended by the dealership (surprise! gasp!). I completely recommend this shop. Also, Charles, Ralph and JJ are all very friendly.

Got an oil change. They were quick with service, very professional, had a wonderful shop, and fair pricing. First time there and will be back. Hard to find decent places that wont screw you on prices but this is one of them

JJ’s got me in next-day to assess my Jeep when it was acting up. Everyone I spoke with was courteous and knowledgeable, and took good care of me and my vehicle. I will definitely be back again for routine maintenance.

Very friendly! They do a great job. They understand cars. I wouldn’t go anywhere else.

Great customer care.

I’ve been in Jacksonville for 6 years, finally I’ve found a place that has very honest people. The hardest thing is to find a place where you don’t have to worry about being taken advantage of. I highly recommend this place. Thank You Charles for your honesty and help.

Amazing shop and staff ! So friendly, will only go here from now on ! Thank you !

The staff are very informative and professional. I am always greeted when I arrive and taken care of promptly. Their prices are competitive with other shops locally. The customer service is what keeps me coming back. I would highly reccomend them for any car needs.

JJ Auto Care is always professional, timely, quality service, and great value! They don’t try to upcharge or upsell you on services you do not need. They are quick and efficient, and great their customers well. The waiting area is great - provided wifi and snacks/drinks. I enjoy utilizing this local business!

These guys are great. Very dependable, and very trustworthy. This should be your go-to auto shop.

I had the best experience at JJs. They took care of a problem that Coggin Honda wanted 10 times the amount! And it wasnt even the problem! Highly recommend JJs

Thank you to JJs. Always accomdating professional and honest. They dont take advantage of you as a woman. Family friendly. Social distancing friendly. Thank you for ALWAYS taking g care of my Honda CRV!

Charles at JJ’s was really great to us! Everyone there is really great as well. They are honest, their prices are fair and they go above and beyond to help you.

JJ Autocare is by far the most professional, affordable and integrity filled shop I have EVER been too. This is my second time using them and is the only place I will ever use.

My daughter & I both bring our vehicles to JJs since moving to Jax in 2015. Neither Mike (my fav) or Charles talk down to us & we are never made to feel like idiots. They are honest, fair and knowledgeable.

I was pleased with the repairs will definitely return if I need their services again.

JJs auto care is awesome. The guys are on top of their game. Customer service Is 2nd to none.

Kinda too overly priced. After they worked on our truck we had a new noise starting. They did properly fix our power steering but something else sounded like it was either loose or coming out, something that we didn’t hear before. Until after they fixed our car.

Absolutely seamless transaction. Very professional. Fast. Couldn’t be happier!

Took my Camry in for an electric/airbag recalibration issue. Less than 30 minutes after dropping it off shop admitted they wouldnt be comfortable working on it and waived the diagnostic fee (specifically they explained they could work with another shop). They were honest, clear in their explanations, and maintained a low pressure environment, which is exactly what I look for in a mechanic. Will return if I have a different issue in the future.

We take both cars to them . Extremely satisfied with everyone that works there👍

I have been a Jjs customer for more than a decade now. They have serviced 3 cars of mine have provided fantastic car and customer service. Always a happy customer!

JJ’S is phenomenal. They’re super friendly, professional and prompt. Even when they’re super busy, they’ve always been able to accommodate if the repairs would’ve left me without my car for long. I can’t say enough about how fair priced and honest they are. You can’t beat their spotless and cozy waiting area... cleanest waiting area I’ve ever seen for a mechanic. There’s a reason they keep winning best of Jax. Keep up the great work guys! You’re greatly appreciated from someone who’s been trying to hold onto an older high Mileage Honda.

This was my first visit at this business and was not disappointed by the recommendation. Charles was gracious to fit my car in for small maintenance on a busy day. The work was done for a fair price (much better than what the dealer had charged me in the past) and the staff was very kind, personable, and appreciative of my business. The lounge area was decorated with pictures of the staff, which made me feel very good about how they appreciated each other like family too. I felt right at home and will not take my car anywhere else from now on. I would highly recommend this business to my friends and others. 👍🏼👍🏼

Excellent service.Charles took great care of myself and my car.Very decent people and straight to the point.

This is the only place I take my car that is an older Lexus. I have been here several times and they always been able to find out what is wrong and to explain it and take care of it for me. They only charge you for what you need.I come here for the knowledge, the friendly team, fair pricing and that day diagnosed and fixed the problem correctly the first time.I would recommend them to anybody and have.

I been a repeat customer for numerous of years. I wouldnt take my vehicle any where else...unless I have to. I highly recommend them. They are very professional, friendly and caring people. The best in Duval in my opinion.

I absolutely LOVE this place. I recommend them to everyone I can without any hesitation! They are so polite, friendly and honest. What a great company!!

Charles and JJ really go out of the way to ensure you have a positive experience when you bring your automobile to get repaired. Ive been going to JJs for over six (6) years. This is the only place I take my new and/or used vehicles. You dont have to second guess yourself. I Highly recommend JJs!!

I am new to Jacksonville,I had an issue with the bearings of my car andI called JJS, I spoke to a kind man whos name is Ralph, he asked me to drop my car off and so they could have a look at it, I dropped it off that day and Ralph called me a few hours later and confirmed what what the issue was so I had him go forword fixing it,While fixing the issue they found another problem that I was not aware of and let me know right away,I will be setting an appointment in the near future to have them take care of that also.The service I recieved was above excellent,I give them 5 stars although they should get more.Thank you Ralph and thank youJJ SERVICE TEAM, you now have anotherHappy customers for life..

I have brought my 1993 300zx to JJs on several occasions and each time the staff was friendly and helpful. They dont try to sell you parts and services that you dont need, and they do quality work. I highly recommend stopping by. My Z recently recieved new oil, spark plugs, and valve cover gaskets. Its running great thanks to JJs!

/The service is the best,honest, and thats hard thing to find these days.I would recommend them to everyone.

So thankful my Sister in law told me about these guys. Great service, great price, honest. Always prompt with appointments and such a nice waiting area to hang out in!!

Thank you JJs. Professional courteous service. Kept me informed throughout the process. Very reasonably priced. Thank you for making my car safe on the road! And comfortable to drive.

JJ was extremely professional and is a phenomenal asset to the community. All other shops should strive to be as good and profesional as his shop. I definitely recommend JJ’s Auto Care to everyone!!

I took a 2002 Avalon to JJs which was misfiring on cylinders 1, 3, 5. I knew the issue was something with the VVT but didnt know what exactly. They quickly diagnosed the problem and had it fixed at a very reasonable price on the same day. It runs like a champion again.

They were great. Good prices, ready in 1 day, very professional, & repair works great! I will be back! Would recommend to anyone.

Excellent, on time, good value, stuck to estimate, and great and comfortable waiting room with good coffee and snacks while waiting.

Brought my car twice, good service, no complaints

Im never sure when Im being told about repairs (whether its to my house or car) if the svc guys are being honest but with JJs I always feel confident about our experiences. They dont overcharge, they explain whats going on and how its effecting the cars performance. Its little but the car is always tidy when I pick it up... no gunge or greasy finger prints other than my 2 year olds. Ralph and Charles are always so pleasant and helpful! I really appreciate the peace of mind knowing my car is in good hands, wish every company had such excellent customer service!

Always honest about what does/doesnt need to be done to my vehicles. Ive been taking my cars to JJs for decades and I trust them completely. They are really good about keeping your appointment time and schedule.

I really like this shop. The staff is very friendly and informative. Quality service and fair pricing.

I have come to JJs Auto for about 18 months now and I truly cant say enough positive things about the staff and the professionalism that they offer to customers. They keep you informed about your vehicle, they do not nickle and dime you, and they are courteous and timely with their estimates as well.

I love JJs!! They always take such good care of my specialty car. I recommend them to anyone needing auto service They are so friendly and helpful!