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Augustyniak Insurance Group
12058 San Jose Blvd #304, Jacksonville, FL 32223, United States
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Augustyniak Insurance Group

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S
Review №1

My entire family, a few generations, are clients of Julie. She gives you the peace of knowing you have the best rate because she doesn’t hold back, she talks to you like family. Honest and amazing person, she is a topic at family gatherings regularly and we love sharing her amazing service with everyone we know.I am a bit of a jerk(being VERY kind) when it comes to less than 100%service having worked for the bull in finance for over 20 years. Julie is an amazing asset and ally in our lives, can’t say enough good thongs about the money i have saved working with a gladiator of saving❤️💰

Le
Review №2

Ive used Augustiniak Insurance for 9 years. They were originally recommended to us by a long-term Jacksonville resident. Though weve change insurance companies a couple of times, we have always used this agency to explore our options, costs. etc. Additionally, Ill do my own research but have found that Augustiniak always finds us a provider at the right price and level of service at want. Recently, Kandace Leslie help us find a new house insurer in reaction to the dramatic increase in rates. She was professional, answered all my questions quickly and accurately and helped us find a new provider. Changing insurance companies is annoying but she made it tolerable without sacrificing coverage.

Er
Review №3

Working with Justin has really alleviated any anxietys I had with my first time home buying experience. Justin was open to my questions and worked hard to find me the best policy for my new home. And when it turned out he couldnt provide a better car insurance quote than I already had, he worked with me to make sure that the policy was still working for me in the best way possible, even though it wasnt through him. Ive been so impressed and look forward to being a customer for a long time to come!

Ni
Review №4

Night and day compared to the agent that hat we had for the last 6 years. Justin got us better insurance with a better company for 75% of what we were about to be paying with our rate increase. Our insurance got canceled because of some red tape from a refinance deal that did no go through. Just in would respond to emails within about 10 minutes of any responses that I had to his emails. I can tell he is very experienced, has great energy and enjoys getting people the best insurance for the money.

Ca
Review №5

Justin Geiger makes the whole process so easy and understandable for someone purchasing their first home!

Yu
Review №6

I had to switch to another insurance provider for my rental property. My case was rather complicated but Kandace Leslie was able to find the best solution for me. She spent a lot of time and effort, and I am very happy with the new policy. Very professional and Amazing customer service.This was not my first experience with Augustyniak Group. I worked with Julie Saxton on my home insurance a couple of years ago and then with Sarah Walker. They all were very knowledgeable and efficient. Excellent service! Highly recommended.

Me
Review №7

We have worked with this company for probably 10 years and the service only gets better year after year. Everyone is so polite and helpful and they make everything so easy to understand. They truly are here to support my needs and do what’s best for me and my family. We love the Augustynniak team!!

Co
Review №8

It is a pleasure to work with Julie Saxton who diligently searches for the best and most economical coverage meeting all my needs. The staff of Augustyniak, beginning with the individual answering the phone, are courteous, professional and helpful. I am confident my needs will be address promptly and completely. Year after year they are the best!!

Mi
Review №9

My husband and I both appreciate the efforts of Paige and Kandace Leslie with our homeowners insurance policy and auto too. We have worked with Augustyniak Insurance for many years!! As many know, Florida rates went sky high, they jumped through many hoops to find us something more affordable and still awesome quality insurance!!!It took a great deal of stress off of us!! We appreciate their kindness, patience and professionalism!! Thank you Kandace for your beautiful handwritten thank you note!!! Its the small things!!!

He
Review №10

Justin & Paige are very responsive, honest, and ALWAYS save me money when shopping around for home owners insurance especially when my current policy is about to increase. Ive been trusting Justin with my home owners insurance for the last 9 years! I wouldnt trust anyone else.

Pa
Review №11

We love Augustyniak! They are always so helpful and responsive! Best insurance group in town!

St
Review №12

I have just begun working with Haleigh Myers for a new auto insurance policy as I am moving to FL, and my current company does not service there. She made the process so easy! She was super responsive and pleasant via emails/ phone calls. Haleigh was able to get me the best quote out of a few different companies I had inquired- all while allowing me to complete everything virtually while still in WI. I would definitely recommend Haleigh based on what Ive seen so far from her!

Za
Review №13

The representatives at Augustyniak Insurance Group are very helpful. I would recommend this company for help with insurance.

sh
Review №14

We have been working with Julie Saxton for several years now. She always handles our questions and changes quickly and professionally. We feel as important today as we did when we were brand new customers.

Ca
Review №15

They have been handling my insurance for many years. They are wonderful people, very smart and helpful and nice whenever I call. Love this group of insurance people!

Ti
Review №16

Justin very responsive, professional and helpful, I recommend Justin if you looking for insurance agent

La
Review №17

I read the reviews of other customers and thought I would call for myself. After calling Augustyniak and talking to Justin Geiger, he was able to give me a better policy than my old one. His professional and caring attitude sold me. He genuinely cares for your well-being. I highly recommend Augustyniak, Justin Geiger and his wonderful staff for any business needs they provide. I trusted Justin and am so happy I did.

Le
Review №18

I got nine estimates from online services and then spoke with two local agents. I contacted Justin at Augustyniak after getting a chance to look these other policies over.Justin was going to send me three estimates to look over, but he decided to send just one. This policy gave me more coverage for less premium with a large, financially dependable company.I appreciated that he cut through the fog, heard what I was looking for and then dialed the policy in for me. I’ve purchased that policy with no changes to his original recommendations. I found the company very responsive and professional.

Di
Review №19

Great experience working with Haileigh and Justin. they found me a policy with better coverage for less money. wish I found then years ago, as Ive been overpaying for homeowners insurance for years.

Do
Review №20

Paige Miller has been awesome and made her self available to every call or question I had. Great rates and fast servious

Ji
Review №21

I have been with Augustyniak insurance for a couple years with Condo insurance and because of their great service, professionalism and concern for my interest you everybody at Augustyniak and especially Justin Geiger. I decided to switch my auto insurance to them - and I could not be happier

Ma
Review №22

Great folks who make it a pleasure to work with. Thank you Paige and crew.

Lo
Review №23

For all the above reasons.Keep up the great work

Da
Review №24

Working with the Augustyniak firm was a very smooth and enjoyable experience. They were very helpful and showed a genuine interest in helping us save us a lot of money. Our agent was Justin Geiger who would always answer our questions and returned all our call promptly. We had used another firm before them. They seemed to have changed and were not interested in helping us find a better homeowners insurance company. Every time I would contact them, they said we will look into it.But all we received were words and no action.The amount of increase from the previous company had increased 35% from the previous year. And there were no claims made of any reason to justify the increase. Long story short, it turned out we saved Over $1000 dollars for the same if not sightly better coverage. We are not the type of client that always looks for the cheapest insurance. But when the increase is 35% I feel that is just not right.For us to do business with the same firm is our goal. We like to stay with the same firm year in and year out. And we now feel Augustyniak Insurance Group will be that company. David Campbell

Le
Review №25

Justin was so very helpful and knowledgeable to make sure I am getting proper coverage on my new home. I have been with this agency for 2 years and will keep working with them

Jo
Review №26

Been with Augustyniak Group and Julie for quite some. We are still with them, even after we moved. We have both Home and Auto with Julie and will continue.Over the years it mattered who we dealt with and their effort to give us, not only the above four services, but their deep down effort to treat us like family. Julie has been that person for AugustyniakGroup. To us Julie has been the face of the group.Confidence and honesty at all times are important to her and to us as well. Stay the course!

Jo
Review №27

Julie is always so helpful and answers all of my questions. I really feel comfortable with all of the staff there at the agency.

Br
Review №28

Amazing company to do business with. My wife and I have used them for a few years now to handle both our home and auto. Was surprised to get an email from Julie with new options for HOI that saved me money (with similar coverages/deductibles). With the recent spike in HOI premiums, it was reassuring to know that Augustyniak is constantly looking for the best solutions for their customers!

Ke
Review №29

Our agent, Julie Saxton, is great! She is very professional and it is a pleasure working with her.

Ja
Review №30

Justin is very professional and is a pleasure to work with. I very highly recommend him. I just cant praise him enough. Thank you!

Ke
Review №31

Awesome company to work with, They always help me find the best rates at renewal.

Je
Review №32

Justin was great! When we couldnt find anyone to insure a mobile home- we found Augustinyak. In a land of NOs....they were all YES!👍 Email responses came in faster than a text message. Home buying process turned out to be the most stressful thing weve ever d done...so having a company like this keep everything super simple and streamlined was a blessing!!! Thanks guys!!!

ch
Review №33

Justin did an excellent job for us. He was prompt, professional, knowledgeable and patient throughout the process of replacing our homeowners, auto and flood insurance.

Da
Review №34

Kandace Leslie helped me efficiently and professionally. I appreciate her promptness replying to me by email and phone. I recommend Augustyniak Insurance, thank you!

Ka
Review №35

Justin was informative, responsive, and such a pleasure to work with for our homeowner and car insurance.

ju
Review №36

Worked with Haleigh and she was great! Got us a good quote on new auto insurance & we made the change.

Ka
Review №37

Justin was very professional and helpful. Highly recommend using this company.

No
Review №38

Very pleased with our experience with Justin Geiger of Augustyniak Insurance Group. He was very thorough and quick with his responses as we worked through the process on the phone and via email. PLUS - he saved us about 35% from our previous auto policy with a different company!!

RJ
Review №39

I requested a quote for a new home owners insurance and got a response very quickly. Sarah helped me throughout the entire process and made the experience feel very personal: she kept a constant line of communication, made sure i understood all of the aspects of my new insurance, and ensured that all paperwork was handled as quickly as possible. Not only did she help with home owners insurance, she was able to get me a car insurance quote that was very competitive to what I am currently enrolled with as well. If youre looking for a great company that will work with you and help you save money for insurance needs, I would undoubtedly recommend working with Augustyniak Insurance Group 100%.

Ma
Review №40

Weve been associated with Augustyniak Insurance Group since weve moved to Florida four years ago. We have found all agents to be knowledgeable, professional, easy to work with, and helping us to get the insurance that meets our needs. Julie always returns phone calls promptly and has placed us with companies that give us a very competitive price.

Mi
Review №41

Contacted Justin Geiger for a quote on mobile home insurance. The VA requires insurance before closing to incorporate it into the mortgage payment. Justin asked for sales web address to look at the home. Then informed me the home would need a new roof. I informed Justin the home just had just passed 2 inspections 1 being a VA. Justin replied in a text (I highly doubt that home passed ANY inspection). I officially feel degraded as a person, thank you. Not that I have to prove myself, but I will say this.... I am 48 years old and everything I currently have is paid for including my home. Mr. Geiger degraded me on a personal level, and I wanted to share his representation of Augustyniak.

da
Review №42

Kandace went over & above with her help and patience with getting our home coverage! Thank you Kandace!!

Me
Review №43

We received quick responses and excellent customer service. Justin found us great rates and helped us work through an odd situation while closing on a home. Highly recommend!

Re
Review №44

I opted to go somewhere different than my current insurance company. Very happy I did. Sarah Walker was very professional, knew the answer to every question I had, called me personally and was the best insurance agent Id ever worked with. So happy to be working with her and be a member of the family!

Wa
Review №45

Justin did a great job. Very professional, efficient and fulfilled all of our requirements. I would highly recommend Justin and The Augustyniak Insurance Group to anyone looking for a company that works for you not the insurance companies.

Ka
Review №46

Everyone at the augustyniak insurance group was very kind and very considerate of my needs and choices as a customer....,and a special thanks to Candice for being so patient throughout all the changes I was making while getting this done.

St
Review №47

Very helpful and responsive. Justin did an excellent job getting us the coverage we needed at an excellent price.

A
Review №48

Kandace has and continues to be responsive and professional in all of our encounters. I recommend this group!

jo
Review №49

A wonderful group of STRONG women. Always helpful and thorough.Joni Wilson

Le
Review №50

I have been doing business with Augustyniak Insurance Group for over 4 years, and they always meet my home & auto Insurance needs. Their staff is very friendly and my Agent is top notch. He is very professional and he have always put my best interests at heart. Over the years he have saved me plenty of money by finding me a better home and auto insurance rate with great coverage. I highly recommend using them.

To
Review №51

If you are looking for a n Insurance group that is very professional, Resonsivee The look no further. JUSTIN put the customer first.

Be
Review №52

Update: they did contact me after this review, but was not able to find better deal with insurance. Overpriced.

Da
Review №53

We’ve had a Tower Hill home owners policy thru Augustyniak Insurance for several years. Only one claim so far that I can remember and it was handled extremely well by Agent Julie Saxton. We just this month decided to change our auto insurance from a nationally known company to a lesser known company. We carried the nationally known company for over 40 years. Reason for the change was that when questioning different quotes we seemed to have a different agent reply to us and quite often the reply took several days approaching a week plus. I knew in dealing with Julie previously on home insurance that she was always there to answer my questions. We were pleasantly surprised to find she was able to get a comparable auto quote. Any time I have questions Julie is there for us. That means a lot. We’re happy with Augustyniak Insurance and Julie Saxton!!

Ci
Review №54

Kandace Leslie responded immediately to my request and had my policy ready the same day. This insurance agency has always been very professional, found me the best rates and I am proud to recommend them.

Ir
Review №55

Kandace found an alternative to my current policy and was back to me within a day. Saved me tons of time and the new policy also saved me money.

Vi
Review №56

Julie Saxton at Augustyniak Insurance Group is extremely helpful and dependable. When it comes to getting my insurance needs taken care of, I can always count on her and Augustyniak Insurance Group to do a great job. I highly recommend Augustyniak to anyone looking for Insurance Coverage. Thank you Julie!

Gr
Review №57

We love the staff at Augustyniak! From staff personal home and vehicle insurance to umbrella plans and corporate plans they’ve literally helped us with it all for years. We have never been disappointed working with any of their staff, a truly amazing group who are all incredibly kind, responsive and caring!

Li
Review №58

Have spoke with Justin Geiger many times. Very responsive, very professional, very courteous. ALWAYS calls back timely!

Kr
Review №59

Sarah helped us pick a new home insurance and also got us the best value for the money. Was with another insurance agency for 10 years and they weren’t even returning our call. Thank you for guiding us in the right direction and helped us save $900 per year on our home owners insurance.

L.
Review №60

Due to insurance agent ineptness, our MH policy was not renewed. I spoke with two agents through recommendations and neither seemed to understand that this coverage was needed immediately. So, I googled my problem. The Augustyniak Insurance Groups website came up. It was informative, so I called. I cant tell you how happy I was with Justin and this organizations handling of my insurance needs. I had a policy within hours. Very professional. Ill be contacting them for my auto insurance needs as well. HIGHLY RECOMMEND!!

Sa
Review №61

Justin was very professional and personable.

Le
Review №62

Custom tailored coverage from trusted professionals.

Je
Review №63

Justin has been great to work with! I 100% recommend this company!

Ma
Review №64

Justin was awesome to deal with, and I got the insurance I needed quickly and for a good price. Excellent experience!

Ha
Review №65

I have been with Augustyniak for about 15 years. I have no problems, except, I would like for someone to contact me when my policies are due for renewal. I would like to explore any options that may be available for me. Justin has been very good over the years but as a customer I feel you need to reach out to me for policy discussion. I should not have to call you. I can do that on my laptop directly with the insurance companies that you are representing. After all, isnt that part of an insurance brokers job? Thanks for listening.

Ve
Review №66

Contacted us in a timely manner. Very professional and knowledgeable.

Ma
Review №67

Justin Geiger was extremely professional and took time to explain the process and answer any question for this first time home buyer. Excellent service all the way around.

Em
Review №68

Justin with Augustyniak was absolutely amazing. He saved us from overpaying hundreds of dollars in vehicle insurance AND we ended up having better insurance for less. He made the entire the process easy and stress free and I know we will be using Augustyniak Insurance Group for a very long time. Highly Recommend!

Ro
Review №69

I was having trouble finding insurance for my new home (with closing imminent). Justin worked me in to the schedule and bound a policy within 24 hours. Thank you!!!!!!

B
Review №70

I have been using AAA / Augustyniak Insurance for many years, however, I have never had the opportunity or reason that I recall to go to their office. This past week that changed, because of some scanner problems on my end, so I asked if I could come up there to resolve the issue and it took less than a minute. Julie and the rest of the ladies that Ive spoken to in that office are always welcoming and will do what they can to help get you the best price for the most insurance. Julie and the others know I am disabled and when I cant figure out what something means, they are always helpful.However, this is very important, because, I’ve had personnel from other companies, in the past, and more resent, be Obtuse enough, to treat me as though having a Disability and being unable to Speak the same or as quickly as them, meant that I was uneducated, and that was and is the wrong way to think. Just because you have a speach impetiment doesnt mean youre dim-witted, and its very upsetting to be treated as such.Back to the original topic, Augustyniak, although. I said ladies, if you call the 800# for them there are men answering the phone just as much as the women.(On a side note, my previous ins. company stopped covering homes in FL, after I had been with them for years, now they try to get you to come back on auto, but, still will not cover homes anywhere there are hurricanes.)So. I stay with Augustyniak Insurance, they havent wobbled once. I love the way they handle there business and take care of there clients.Thank You,Brén

K
Review №71

I appreciate everything Justin did helping me acquire insurance, it was a pleasure working with Justin, he was patience,giving his full attention.I am happy to be a part of this Company for my insurance needs. Would recommend Justin to everyone.Carolyn Hughes

Cy
Review №72

Really appreciate the time Julie takes answering all my questions. She is extremely professional and efficient.

Mi
Review №73

I cant say enough good things about our experience with AIG! The staff has been so helpful, and answered every question that I had - best of all, they were able to secure a policy that saved us a tremendous amount of money over our previous policy. I highly recommend that you at least give them a try - youve got nothing to lose, but you could potentially save a lot! We did!

Bo
Review №74

I called Augustyniak upon the recommendation of one of my co-workers. I received very prompt and thorough attention from Justin. He took the time to offer alternative types of coverage and answered the many questions about the pros and cons of each approach. Because of their ability to shop many companies I was able to purchase a policy at a very competitive rate. Overall a very good experience.

Fr
Review №75

My experience with Augustyniak Insurance is always a pleasant experience. Today i had the pleasure of interacting with Beth Burke. She was enthusiastic to help, she was very knowledgeable, her telephone personality was a pleasure and she, promptly, got the job done. I have been a client of Augustyniak Insurance for a number of years. I have never been disappointed. Every person I have dealt with has been kind, helpful and knowledgeable. The even more wonderful thing is they have saved me a lot of money. Check them out.

Ar
Review №76

We are new to Florida. Justin helped us find the best insurance values for our money, and responded promptly to our questions and concerns. All this during the lock-down. Highly recommend.

El
Review №77

Every time I have called Augustyniak I have found everyone very helpful, patient, and have research all avenues to find the best value . You have become a part of my family in auto, and home Insurance, I highly recommend you to my friends and neighbors . A special Thank You goes out to Sarah for lending a helping hand to a elder who was in need of service.

Be
Review №78

Filled application, provided information they needed, and . ... Never got response from them...

Sc
Review №79

I have had the pleasure of using Augustyniak for my Homeowners Insurance. Justin Geiger is awesome. The timely response and knowledgeable service is a great relief from the larger style companies we have utilized in the past. Justin is on the spot and working hard for his customers! I highly recommend Justin for your insurance needs!!!

jo
Review №80

This my second time using this agency. Julie will treat you right.

Sa
Review №81

Great customer service. They made getting home insurance at the best rates easy.

De
Review №82

Positively the best group of people! They saved my Dad (aged 89) over $1500 by researching for the best auto and home policies. I really love their way of treating you like the only customer.

Ke
Review №83

Working with Kandace is a pleasure. She is very knowledgeable and professional. Always available to serve and great follow-up.

Br
Review №84

I would recommend Augustyniak Insurance Group to anyone that’s looking for any kind of insurance to be honest. I have been very happy and satisfied with everyone there but the true diamond of the company is a sweetheart by the name of Sophy. She truly made sure any and every question I had was answered thoroughly so there was no confusion. She was extremely nice and very professional. Very well-mannered. Amazing company & will definitely keep my insurance with them. I’m never switching!!

Mi
Review №85

Excellent customer service!

Sh
Review №86

Thank you for your help! Excellent service.

Ja
Review №87

Very attentive & helpful!!

Fr
Review №88

Haleighs the best!

Ju
Review №89

Everyone at Augustyniak Insurance Group is so helpful and friendly. Beth Burke was very patient and knowledgeable on my insurance needs last evening and followed up with an email this morning. It is satisfying to have customer service go above and beyond the normal. Thank you Beth Burke!

Al
Review №90

Julie is the best! She gets back to you quickly and saved me a money!

Ra
Review №91

After paying crazy high rates for a year I decided to start looking for another option. I’m so glad I took a chance and called Augustyniak. Working with Justin was so painless and we are super happy with the outcome of much lower rates! I highly recommend to anyone shopping for insurance to give this company a call

Gl
Review №92

Augustyniak Insurance Group/Justin Geiger met all of our expectations. He was quick to answer all of our questions, explained their offerings with ease, and offered unbeatable prices. Mr. Geiger worked closely with us and our lender to provide insurance information in a timely manner meeting our new home closing tight deadlines. I cannot forget to mention we were out of state and never even met.Outstanding service! Thank you!GD - New Jersey

Jo
Review №93

Agustiniak Ins Group provides excellent insurance service. They service all of my commercial insurance needs and some of my personal insurance needs. I highly recommend them.

Gr
Review №94

Justin was very thorough and efficient when finding a top rated homeowners insurance company. He is very down to earth and professional. When ever I called the office, the Receptionist was extremely friendly and helpful. My calls were always returned promptly. I would recommend Augustyniak Insurance Group to anyone looking for any kind of insurance. I have been very pleased with everyone there.

Sy
Review №95

Justin helped me with home insurance. He was the most kind and professional person I have spoken with from any insurance company before. He took the time to figure what coverage I absolutely needed and was able to get me the best rate! I will definitely be a long time customer!

An
Review №96

Thanks to Justin Geiger I saved $1,000.00 on my homeowners for the same coverage! Awesome company!

De
Review №97

Justin did a fantastic job assisting me with purchasing coverage for my Home in Orange Park.

Ri
Review №98

We were in Michigan when the insurance company we had for our manufactured home went bankrupt. Enka took our information and we received a quote for insurance with Omega/Tower Hill that same day. By day two all the details had been taken care of and on day three I was able to sign all applicable documents electronically. During the entire process they were patient, professional and personable making it both an easy and pleasant experience.

G
Review №99

Kristi was great to work with. She answered all my questions and got me great homeowners insurance.Ive work with Augustyniak insurance group for while now and never been disappointed. Keep up the great work.

Tr
Review №100

Augustyniak Insurance Group was highly recommended to me so figured why not give them a call. I have to say I was pleasantly surprised with the service I received. These days, it seems you’re just a number to a lot of businesses, but I did not feel this way at all when I called. It was nice to have an actual person answer when I called rather than a robotic automated menu. Veronica S was agent that helped me and she was very helpful and very patient answering all my questions. I highly recommend giving them a call if you are in the market for insurance.

Information
19 Photos
100 Comments
4.9 Rating
  • Address:12058 San Jose Blvd #304, Jacksonville, FL 32223, United States
  • Site:http://weshopinsurance.com/
  • Phone:+1 904-268-3106
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Highlights
  • Women-led:Yes
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