I took my Jeep Rubicon here for the first time on the recommendation of a friend. They were on time, professional and friendly. And the price is right, too! I recommend!

Maxi Auto always completes the repairs in a timely manner at a fair cost. The company always honors their warranties and can even assist you with transportation while your vehicle is waiting for repairs. Their technicians are very knowledgeable and I would highly recommend them to anyone seeking fair and professional vehicle repairs.

I would highly recommend Maxi to anyone. I took my car in to get an oil change and the AC fixed. Americo was very easy to work with and very professional. With the AC diagnostic, they went ahead and assessed the entire car. From there they build you a profile and send you a link with of different issues and the why behind the issue. They try everything in their power to fix the problems in a cost affective manner.

As soon as I walked in and explained my issue, a tech immediately went for a ride with to identify the issue. Had me in and out in no time. Just moved to the area from Fernandina so this will be my auto shop from here on out. Great guys there.

I brought my car here after seeing their reviews, and I am very happy I did! There were 3 things that stood out to me:Their online system where they upload commented photos about each item they inspected works well and is very useful. Being able to see exactly what the tech is seeing both assured me that the work is being done, and also that the work is necessary.They did not push unnecessary repairs, and they discouraged me from performing work on my suspension that was not yet necessary. I really appreciated that.Finally, their customer service was excellent. Their service rep, Americo, was very responsive, attentive, and explained the services thoroughly. The repairs were done very quickly and faster than their estimate.I would absolutely bring my car back here in the future.

For 48 years I used Parts Garage for my auto repair. When they closed down about a year ago I had to find a new repair shop. I found another in my Riverside neighborhood but, unfortunately, I found them to be ridiculously priced and not all that good. I dropped them and began using Maxi Auto Repair and have been very pleased. After doing their analysis of a problem they let me know in detail what has caused it and also what the repair cost will be. In one instance, they have even emailed me pictures detailing a fairly unusual electrical failure. First class customer service!

Great Staff! Great service! Courteous and Friendly! Quality work and goes over and beyond to assist. I’ve been a customer over 8 years!

I just got my car fixed, the receptionist was awesome he got my key and waited like 15 minutes any my car was ready. Guess what they didn’t even charge me, I’ll be back and recommended others also, thank you Maxi I really appreciate it.

I was thoroughly impressed with the services that I received. Their service department pointed out that my almost new tires were bad and that j didnt need an alignment. They even offered to talk with the dealer that sold me the tires. I told the tire dealer exactly what maxi auto told me and I showed him the pictures. I got 4 new tires free!!I saved over 800 dollars!!! I will continue to get my car serviced by Maxi!!!!

RUN don’t walk to Maxi’s, the customer service is impeccable and unmatched here. The men are honest, open and will have your car ready when you need it. I had a lot of trust issues arriving here due to other shops but I was assured they can and will fix the issue. They sent pictures and detailed updates while servicing my vehicle and kept in touch over the phone. My AC was finally fixed properly and works great, even have a warranty if something goes wrong! Do yourself a favor and let Maxi’s handle it. Thank you guys!

The guys here are amazing. So helpful. Americo explains stuff so you understand whats going on. Highly recommend!

Maxis staff is professional from the front counter to the shop. They contacted me the results and email a digital inspection. Would recommend Maxi to everyone.

I was very pleased with the professionalism, service and prices. If my car needs service in the future I’ll definitely be back. Highly recommend.

Kevin was so helpful and took the time to explain what was wrong with our car. They kept constant updates and were honest.The mechanic that worked on our car personally came away from the job to explain the parts we didn’t understand.Our car was seen to in a timely manor and all the staff we came into contact with were very friendly.We are definitely using this company as our first point of call with all the vehicles in our house hold!

I am extremely skeptical about auto mechanics and have had a negative experience with most big name companies in Jax. Everything about this shop is refreshing, impeccable, and professional. In fact, I never thought that getting my car assessed and serviced could be such a good experience. The first thing that sets them apart is they are incredible on the phone. They take the time to explain everything in a relatable way, and they explain it patiently and accurately. They ask questions and actively listen to your answers. The second thing that seals the deal is if you go in telling them another mechanic (or even the dealership) claimed you need a specific repair, they will do their due diligence to thoroughly uncover the real problem even if the correct repair they are proposing is the less expensive route. I could not be happier with an auto repair shop and will recommend them to anyone and everyone. Thank you so much Daniel, Americo, and the mechanics!

The crew at Maxi Auto Repair were fantastic. Looked on Google and saw they had a decent reviews and called them up right away. After an oil change and running diagnostics on my wife’s Jeep, they were quick to inform me what issues they saw and what they recommended be repaired.After explaining everything, I asked Kevin what he suggested and how long it would take to fix and without hesitation, “3 hours for repairs and an hour to get the part.” I was sold. They repaired the vehicle the same day I brought it in.I’ve been fortunate to not have a lot of car troubles in the past but I cannot recommend these guys enough. From the calls and texts, to the amazing turn around time on the vehicle, I’ll continue to go to these guys for as long as I live in Jacksonville.

Wonderful service! Reliable, honest, fast. Great experience overall. They got me back on the road with peace of mind at affordable cost.

This shop is my go-to place for maintenance on my 2015 Subaru Outback. Today was oil change and rear brakes. I am very pleased they have the equipment and skill to lathe rotors in the shop. Kevin (owner) and technicians took good care of me. 🚗

Very respectful & professional business. Great attitude at the front desk. Also very informal about the issues with your vehicle letting you know everything that’s wrong. They made sure my car back on the road the same day I took the car to the shop. I’ll be sure to go back to that shop whenever I need maintenance on my car whenever I’m in Jacksonville, Fl.

Craig was very professional and knowledgeable. I came for a diagnosis on my car and was advised honestly. He ifted my car and showed me what exactly he was looking at in regards to repairs. This is a trustworthy place to bring your vehicle. They were fast and honest. Thank you.

I am very happy with the customer service. My car has had many issues and Maxi Auto has went above and beyond to help me. My engine was covered under warranty and they were so quick to fix every issue with it ... they even picked it up with there tow truck twice for no charge due to issues that were not even there fault... they have been so helpful and I would recommend them for any car problems... they are fast and efficient... 5 🌟

I just got my car fixed today! I went in, they took a look at my car and fix my issue with no problem. They definitely are NOT your typical greasy mechanic who try and get money out of you. They tell you up front what your total will be. Parts and all. I HIGHLY recommend them.

Craig was very informative and kept me up to date about my car while I waited. Service was great! Will definitely be going back!

The nicest shop that I have ever been to! I was just passing through Jacksonville on my way to Pensacola. I was having a few problems with my car and didnt feel comfortable continuing the trip. Carmen and her team at Maxi were able to accommodate day of service without a pre-existing appointment, and took me in right away. Everyone was extremely kind and efficient and they had me back on the road within a few hours. Highly recommend!!

Hi this is jazzman brown again For this company to know who I am and still was robbed after you told me you just got brand new lights brand new fence and camera And still had to pay holding fee nothing was done to make me feel like is this a safe company

They always do the repairs right the first time and by the book, you only get charged for what the labor is in the BOOK !

Ive been taking my vehicles here for a few years now, and am always beyond pleased with their advice, service and pricing. In my experience, this is the most trustworthy auto repair service I have ever used. Since finding them, I havent used anyone else.

We discovered one of our tires was going flat on Sunday. Called Monday afternoon to see if they had an appointment. Americo was very friendly and said we could drop it off before 5:30 for them to look at the following morning. I got a call from Americo pretty early the next morning with a diagnosis (nail in the tire -- classic) and he quoted a good price to patch it up.The work was complete in a couple hours. I got a text confirming everything was done, paid my bill online, and picked it up just before close. As I was walking up, Americo gave me a call to see if I wanted them to leave the car out front so I could get it after hours. I was already at the office but it was comforting to know that they were keeping me in mind and had a way for me to get my car back if I wasnt able to get there in time.Overall, great customer service and value. Will be going back again!

Great, very fast service. I dropped my car off in the afternoon with Kevin, and had a quote and pictures sent to me within the hour. Parts ordered overnight, and car was ready before lunch the next day. They were very fast, professional and talked me through all of issues in terms I could understand. I will definitely be bringing my future vehicle issues to them.

Great work and great people.

I just cant say enough good things about Maxi Auto Repair. Having my car repaired during covid times was a little nerve-wracking because Ive got a number of high risk conditions and need to keep personal contact to the barest minimum. But they were so understanding and we were able to do a contact-free payment and pick up of our car, which was towed there.They went over everything in thorough detail, provided a great analysis of the things wrong, and helped me understand how best to prioritize the repairs needed for my older vehicle. They also embrace technology and it was wonderful to be able to see photographic evidence of the things wrong with my car.

Kevin was very proffesional and upfront about the repairs, the time and the cost. We were updated throughout the entire process. Great quality of work and great costumer service, a rare sight nowadays for auto shops

A few days ago, my door handle broke off of the drivers side door. When I called for help, Carmen at the front desk was extremely kind, patient, and professional. She ordered the parts that I needed, made sure it was in by the next day, and I was able to get everything fixed quickly and it didnt cost me an arm and a leg. The crew at the shop are knowledgeable and friendly. I think I found my new go-to auto repair shop. Thank you for helping me!

Excellent! A good auto mechanic is rare and worth their weight in gold - Maxis mechanics are great! Maxis prompt, clear communication, their professional skills combined with customer service provided the best auto repair experience Ive encountered. Highest recommendation!

Superb customer service and great value!! Trustworthy to boot! My new repair shop for sure!

This has been the worst place I wish I could go under 1 star but my car got broken into and they did nothing to fix my car I still had to pay them for holding my car if have a business they should feel safe to leave there car there

One of the only mechanics that I trust in town. Gave a thorough inspection, but were 100% OK with just repairing the parts I asked for.Great service, fast turnaround, and fair pricing.

I’m new to Jax from DC and I’m pleased to say I found my new service center on the First Coast. Kevin and his team are awesome - professional, friendly, and honest. Highly recommend!!...

I was on a trip and stopped to eat. Came back to the truck and it wouldnt start. I tried 3 place near where I broke down and nobody would take. I called Maxi because they are AAA approved. They are very professional. They updated me by text as they diagnosed the problem. It was a bad ignition switch. This price was so reasonable, I couldnt believe it. I recommend them to anyone. Thanks Kevin and Craig for your help.

I couldnt be more impressed with these folks. They were professional, honest and kept me posted all along the process. I would highly recommend anyone to go here.

Great people. Quick professional

I’ve been taking my vehicles to Maxi Auto Care since 2019. I’m a satisfied customer.

Fast, affordable, and excellent service. They show you photos and videos of the vehicles problems before they start doing work. Great experience!

Quality service from trust worthy folks - doesnt get better than this!

Always noce and professional love them!!!

These guys are fantastic ...very professional...exemplary customer service...got the old 98 family truckster rolling along just great...new customer for life!

Oh my goodness! Absolutely love Maxi! I was able to bring my car in the same day. Within 45 minutes to an hour, I had a diagnostic & an estimate ready! They even took photos of the damage! They use top notch products and kept me in the loop the ENTIRE process of getting my vehicle fixed. Will forever use Maxi for my vehicle servicing!

Great experience.

Maxi Auto repaired a broken hose from the Intake Manifold. They did an AWESOME job; an have a friendly staff. My Ford Focus is running like a champ. Thank You All. 11-6-20

I trust this very professional, friendly team with my Miata for regular affordable tune ups and I love their informative report cards they provide.Maxi Auto Care caught a Freon leak that two previous mechanic stations missed telling me it was just part of having a black Miata in Florida. However, now my car is no longer a little toaster oven that I barely drove during the past two summers. I was about to sell it because the heat was too hot to deal with anymore—Now I have to turn down the AC. Thank you Maxi and Carmen!

On a recent trip to Jacksonville to visit family, I decided to have a couple of automotive issues addressed since I had a few days off for the holidays. Maxi Auto Care - Riverside came highly recommended, and now I know why. I appreciated that I was provided a detailed run-down of repairs that were urgent and others that could wait, with photos accompanying the report. Ryan was very patient and was able to answer all of my questions in detail. I left feeling confident in the repairs that were made, and John, the owner, even followed up a few days later to be sure everything was okay.

Without a doubt the best auto service/repair experience I’ve had anywhere. I spoke with Kevin and a few other of the team, all of which are to be commended. Courteous, detailed and honest. I appreciate the fact that I was kept in the loop about what was going on in real-time. They are re-writing the auto-repair service industry in a great way. My particular diagnosis and repair was complete in less than a day. Unbelievable! I will only use them moving forward and will recommend all my friends and family do the same. Thanks again, guys!

Craig was very helpful, we came for a used car inspection and we got an outstanding service.

FABULOUS SERVICE! We had a breakdown while out of town and had to be towed to an unknown repair shop. MAXI was extremely professional and helpful while working with us long distance. They provided a full detail of the needed service and provided a very fair price. I wish I was local to Maxi so I could use them for all my car service. I would recommend Maxi to everyone.

I had a very positive experience at Maxi auto care Riverside. I was impressed with the professionalism, knowledge, and courteous discourse. At check out, a review of my cars issues were again explained in a detailed and illustrative manner. Therefore, my cars problem was brought to a successful conclusion. I also thought the price was fair for the work done.

Maxi Auto Care Riverside is an excellent place to get your car serviced. If youve ever heard the phrase seeing is believing, then this is the place for you. They not only tell you whats wrong with your car, but they actually send you pictures and videos so you can see for yourself. They are professional and their CUSTOMER SERVICE is amazing. Give them a try. You wont be disappointed.

For the last 14 years I’ve used Maxi Auto Care for service on many different vehicles. They’ve always been thorough and affordable. The new location in Riverside is operating with the same integrity I’ve become accustomed to from the Beach Blvd location, and I will continue to take my vehicles to both.

Daniel was absolutely terrific!!

Great service. Finished on time. Great follow up by Ryan at the front desk. Very knowledgeable and friendly staff. It’s not always easy to find mechanics that are dependable, honest, and know what they are doing. You get all three at Maxi.

They fixed my 15 Chrysler 200 They were quick and awesome. They didnt stop until every problem was found and executed. They went above and beyond to get the job done. Great staff, great fast work, great price. Thank you all very much! 😘

Best auto in town. Been to several for different things but this is the best. You have a loyal customer. No need to go elsewhere for great service

Very professional and I loved their spirit.

Very fast At diagnosing the problem very quick and fixing it! Very professional! Will bring my car back again!

Quick service and friendly staff

If youre looking for a dependable, honest and thorough mechanic, you can NOT do better than Maxi Auto Care. The entire staff is absolutely amazing and you will not be disappointed that their quality of work. You will never be surprised and they will always keep you informed. I cannot recommend them highly enough.

The employees here are great! Its a little pricey but not terrible. Well with the money for good quality work and the knowledge that it was done right.

Tried to save money by doing some work on my auto myself. Ordered the parts. Did the work... but something went wrong and I needed help, so I called Maxis and took my vehicle in for a diagnostic check up. As it turns out, one of the parts I bought was defective. Maxis to the rescue! They diagnosed and repaired my vehicle in record time and I was able to go to my daughters college (out of town). I appreciate Maxis!

Honest, fast and on budget on two separate occasions they could have charged more and didnt. Even went above and beyond to text me a week after to check to make sure all repairs were holding. 10 out of 10 would recommend again to friends and family.

Before discovering Maxi Auto Care, I had used another auto repair shop for almost 30 years. I needed to find a new place that I could trust my auto with. I have found that with Maxi Auto Care. When I took my care to them, they did an inspection and sent me via eamil a report with pictures showing all the things they discovered and what they recommended needing repair. I took my car to them thinking I needed new brakes. They inspected the brakes and determined they were fine and didnt need repair. I appreciate that honesty.

After doing some research & talking to some colleagues, I decided to take my Honda up to Maxis Auto Care Riverside for some maintenance, rim/ brake diagnostic, and installation of an accessory purchased at the dealer.Well, I just picked it up and have to say they exceeded all expectations!! The technicians and shop manager are extremely knowledgeable, thorough, & friendly...they feel like family now!! Ha, lol. I found this shop to be very honest and portray a lot of pride in their work...and, of course, the final cost was way lower than what the dealer quoted...better work at a lower cost is a huge win in my book which is why I wanted to post this review!!!Thank you Ryan, Steve, Greg, & Joe!! I will be back for sure!!

Friendly and knowledgeable team of experts

Went there for the first time today. The people were friendly, the prices were reasonable, and they werent pushy about any extra maintenance. They treated me very well and explained everything thoroughly. Ill definitely be back!

Our battery died a few blocks away from this shop (5 points) while we were in a time crunch. We called Maxi Auto Shop and they went above and beyond for us! The owner sent out an employee to jump start our vehicle and were able to quickly provide us with new battery installation and even an oil change on site before we hit the road for a wedding in Charleston, SC. These guys are truly top notch! Dont know what we would have done without you!

EXCELLENT MECHANICS..CLEAN SHOP.CALL FOR APPOINTMENT..UNLESSITS,EMERGENCY...(EDLJ)....

Super professional and very knowledgeable staff at Maxi! Always great service at a great price. This is the repair shop you’ve been looking for, look no further!

From the moment I walked in the door these fine folks were as nice and inclusive as could be. I cant recommend them enough. Having grown up around mechanics Ive always been extremely cautious about auto shops and how shadey they can be, Maxi Auto Care is the antithesis of those disreputable places. If your mechanic is making your eye twitch with their maybe or could be get out of there and get to Maxi.

Always a great experience here! This was my second repair at Johns Park St Auto. Great quality work & great prices. Ill definitely keep coming back. Eric was friendly, efficient & knowledgeable. Im really happy with the service I received today & would recommend them to anyone needing auto repair.

I had a great experience when I took my car to Johns! He talked through all the issues with my car and did not fix anything without confirming with me first. The prices were reasonable and they were very accommodating with schedules. Overall great experience and I will be going back!

My car was fixed in no time. The staff was extremely friendly!

I went in and had them take a look at my car and I was in and out within my hour lunch break! Ryan answered all of my questions and explained them in a way I would understand. My experience here started and ended a on great note and they will be my first choice if I run into any more car issues. Thanks guys!

Buddy and the entire staff at Johns Park Street are always wonderful and go above and beyond. They provide great service and prices. The thing that brings me back and made me write this review is the honesty of Buddy. He doesnt sell you or recommend you a new part unless you truly need it. A trustworthy mechanic is hard to find, so look now farther than Johns!

Had a very good experience at this place! Wifes van had a unique issue with discontinued parts, and they moved mountains looking for the needed parts. They were very polite, and always kept me informed. They informed me of minor issues, and advised me of major issues. Im not a mechanic, but I am a gear head... So its easy for me to tell if someone is trying to get over on me. They were on point on everything they told me! But the best part... They have fair prices, and will work with you! I was surprised at this, knowing so many places overcharge. Which is why I started doing my own minor mechanic work. I would recommend this place to anyone. I drove 30 minutes just to try it out because of other reviews. Definitely worth it!

The best auto care shop I have ever been to in my 14 years of driving experience and repair. Very easy transaction, no gimmicks, get what you need with no sales pitch personable service. I had a broken starter that left me in the middle of the street and it was towed to the Palmer Toyota dealership with a subsequent quote of ~$700 dollars for repair. I found Maxi Auto Care online while in the dealership as this seemed very overpriced. The staff at Maxi agreed and did it for a fraction of the price, a fair price. I towed it out of a dealership to Maxis - within 24 hours my car was back. During pick up, I was shown the piece of equipment replaced and why it was broken. They bought my business for any future repairs and I would recommend 10/10 to any of my family or friends to take their vehicle there for service. Thank you for a wonderful ending to such a stressful situation!

I am so excited to find a mechanic I can trust! My long time mechanic had to close his doors last year, and Ive been searching for someone I trust. Ive taken my car to Johns twice now, and I am so thankful. Its under new management from what I understand and I know I will continue to go there. The young man working (on a Saturday) looked at my car, as Im trying to be proactive, and found a few things and brought me out to the shop to show me exactly what he found and what order the areas should be addressed in! I look forward to a long, healthy, trusting relationship with the individuals in this shop. I recommend them to anyone needing a trustworthy mechanic.~ Karen Hlubek

Phenomenal service - I am somewhat new to the area and value a mechanic I can trust. I read the reviews here and took a chance on Johns. I could tell immediately talking to Buddy on the phone that this was the place I wanted to go. He did a very thorough used car inspection for me at an incredibly reasonable price including a military discount. In addition, he was generous with his time answering questions about private car sales in FL. I would HIGHLY recommend this shop to anyone. Plus, if you go on Saturday you can walk over to the Riverside Arts Market while you wait - what a deal!

Great service, and everyone is really very friendly. Great experience overall.

Always professional and timely. Thanks (again) Maxi for taking care of me and my car.

Maxi Auto Care Riverside is a great place. I love the staff very informative.

Great service, friendly staff!! I will definitely bring my vehicle back and recommend to people I know.

Im new to the area, and I can truly say Ive never experienced such friendly and truthful service! I woke up today and my car wouldnt start, when a jump start failed to get it going I had it towed to Johns Park Street. Even though they were busy they were the only place in the area that said they would get to working on my car today. When I got there in the tow truck, Matt was so nice that he gave me a ride back to my apartment so I didnt have to walk/call and uber! They quickly found the cause of my problem, gave me a fair and reasonable price to fix it, and even came and picked me up when they were finished! Highly recommend this place, and theyre definitely receiving more of my business in the future!

I dropped my car off early morning before work. I was helped immediately, explained the process thoroughly and understandably. We had a good convo before taking an uber to work. They sent me an emailed report diagnostic of work done and wokr that would be needed. I told them I had a long drive to California so they made sure my car was in top shape for the journey. Very happy with the experience!

Went in for a vehicle diagnostic, got the best evaluation and pricing ever. Ive lived in the area over 25yrs and my first car is in excellent professional care. Thanks so much John and Eric.

After moving back to Jacksonville several years ago, I have been searching for an auto repair shop that did not make me feel leery of the quality of service & fair pricing for needed repairs.A couple of weeks ago, I called John’s on Park street out of desperation for an ongoing issue relating to water leakage inside of my mustang.From the first phone call prior to my arrival to receiving the diagnosis & final bill, I experienced exceptional service from Eric.I am hoping to avoid the need for anymore repairs anytime soon, however if that time comes, I will be returning to John’s on Park street.Highly recommend!

Im a military wife so not only am I traveling a lot my husband is gone often I just got my car fixed with them not many mechanic shops actually treat women fair but this shop is like family they are extremely friendly fast John actually breaks everything down and works with you far as pricing he isnt someone who just throws some random price out there . Its better than any mechanic shop I have been to including Midas I enjoyed doing business with them not only is he closed concerned about your car but he like literally treat you like family and I would definitely keep them as the only mechanic I go to. THE BEST IN JACKSONVILLE!!!!!

I love the honesty. John has always explains everything going on and its fixed quickly. The proces are reasonable. The work is always excellent. I havent ever had to come back for the same work twice. I have been coming here for 8 years. Thank you, John.

Fit me in on short notice. Good service and prices.

Will be back. I came in after my car overheated. Eric found the fan was unhooked, but still did a pressure check to be sure no coolant leaks, made sure the fan worked, and did a test drive. He even fixed a wire that had come unwrapped..My bill was $0! Debbie did a great job explaining everything too.

Absolutely amazing customer experience. I took my vehicle there and Matt is extremely knowledgeable and honest. Its nice to find a mechanic you can trust with quality work like the old days.

This is a few months too late in a review, but I received excellent service from Johns this summer and am planning to take my truck back to him.This summer the fuel injection system (for the 3rd time) went out, the windshield motor died and my 2000 Jimmy was flooded. I had been ignoring the fuel injection problem for months because I had dealt with it before, and I knew about how much it would run to have that fixed. I had not expected the Jimmy to be flooded or the wiper motor to go, however.John took a look at the Jimmy and gave me an amazingly reasonable price for all of the repairs. Unfortunately I did not have the cash on hand to make the repairs. John was really nice and just charged me for an inspection (at a great price) and even had one of his tech guys follow me home to make sure that my truck got me there.Johns service was amazing and far exceeded my expectations. Hes going to be my permanent repair guy while I live in Jax.

Honestly, Ill do it myself next time. I wanted to know what a loud whirring noise was. A man at advance auto parts said it sounded like an idler pulley. But since we had just replaced the alternator and the battery ourselves, I just wanted to make sure it wasnt something we had done. In hindsight, I should have had the noise diagnosed and then done the rest myself. I could have bought the part, picked it up down the street, and replaced it in the time I spent waiting. I was told it would take 15 minutes - and I was like, alright. 78 dollars to not do it myself and be out of here with a quieter car in 15 minutes. Done. But a little over an hour later with a fussy baby, I was extremely irritated. Next time Ill buy the 20 dollar part and let the baby play in the grass while I replace it. I feel guilty leaving this review because the people were really nice, but I am just annoyed at the time and money I wasted.