Gave them my car on a Tuesday morning and it was ready the next morning and at a good price. 10/10 recommended for electrical problems.

My son was stationed in Jacksonville and neglected his car. I had it towed to Lancasters and because I live in California had to do everything over the phone. He not only got my sons car up and running, he was honest with the pricing and didnt try to milk the situation. I flew in to town and drove the car across the country with NO ISSUES!! Thank you Bob and I made it back with NO ISSUES Friday evening! I recommend Bob for any and all auto issues if you want honesty and integrity.🙏❤

Called different shops around town, seeing who had expertise diagnosing and fixing German VW Jetta electrical (doors,windows,sunroof, trunk,) problems the first time, and shops I called recommended Lancaster. Dropped car off Monday morning and they had all the electrical problems diagnosed and fixed by Monday afternoon, for a fair rate. You know what they say about first impressions and this shop checked off all first impression boxes for this first time customer! Thank you and highly recommend!

They left my fuse box open and exposed so I had to put it back on, broke my drivers side windshield wiper fluid dispenser and returned me with a car that creaks out heat in the summer.

Multiple issues with my wifes Lexus ES330. Took it Lancasters after previous Auto Electric shop couldnt resolve the issues. The team resolved my problem within one day and I was very pleased with the service and the cost to fix the issues.

Wanted to charge 300$ for a part that was 30$On top of 140$ labor. For a job that takes an hour.They will take advantage of your ignorance.The clerk is the good cop to thier bad cop scheme.But hes the only guy in Jacksonville that touches electronic to my knowledge.Looks like Ill be driving to Raleigh.Trust me, guy doesnt need your money, he works the monopoly pretty hard.

My husband has a Dodge Ram that had several electrical issues. We took it to Lancasters and they had every bit of it fixed within a day and ready to be picked up. I honestly thought it would take a few days maybe week or more. Also the price was awesome!! Thank you guys so much!!! You are a lifesaver!!!

Called them at 9 AM because my car was having trouble starting, and my radio kept resetting itself. Dropped it off, and 2 hours later my car was fixed, charged very appropriately and received excellent service. I will definitely recommend them to anyone who needs help with a car battery or other electronic issues.

Im not one to say what is a fair price or not, i felt It wasnt anything crazy though..but this review is mostly about the customer service. They did a great job at keeping me informed and up to date on parts. They got my needed work done quick and they fit me in as soon as they could. They were super friendly even after a time miscommunication and it was super cool that they made sure I still got my work done that same day.

Second time I brought my truck to them, and got treated with friendly service. Jeremy is a hard worker. Definitely will bring my truck back to them next time when needed.

The older aged gentleman at the front desk was very kind, talkative and represented the company well. The technician however was very mouthy. Major attitude on the phone with my wife and myself. I dont know who he thinks he is talking to people like that. I am sure his boss wasnt aware of the hostility because I have a feeling they wouldnt appreciate it. Also my wife asked him specifically if they were open on Veterans day and he said yes. Today is veterans day and the part should have been installed today so I can have our truck back. We showed up and the place is closed today even though we specifically asked just a few days ago on friday if they would be open and he said yes twice. Mainly upset at how unbelievably rude the technican was and for misinforming my wife. Also even when they are open its pretty useless trying to call. Good luck getting them on the phone during normal working hours. I give a 2 star because the technician should honestly be fired and he was incredibly rude to both me and my wife right off the bat. I will not reccomend them to anyone and I was prepared to bring my Camaro to them as well but due to my experiance I will be taking it elsewhere to find friendlier service. Will not be returning here ever, that technician was way out of line. Sincerly, a disabled USMC vet.

Right now as I am standing waiting for front desk personnel to assist no one was in the desk and as I was looking outside they were looking at a friends vehicle while I was waiting. Even after entering from being outside the mechanic and the front desk personnel never asked if I needed help with anything and I had to wait for them having a conversation.. staff was rude even after noticing customer walking in to lobby and even walking by never paid attention... as I am writing my review they are still talking its been 30 min and shop will close in another 30 or so... poor customer service.

First time I dealt with them it was okay. I have recently took my truck up there a second time and they were absolutely horrible! Kept my truck for days on end when they told me it would get in the shop days before and then when I called to check up on my vehicle the man on the phone said you have to take your vehicle elsewhere I dont have time for this crap bye and hung up

No answers the phone n my trucks been there for 2weeks

Ive gone to Lancasters for 10+ years. Best in Jacksonville!

These guys are awesome. Excellent work!

Paid $48 to get a fuse changed..

Great service!