These guys are TOP NOTCH! Rafael called Everytime there was an update, Mo took time out of his day just to help me get to a rental car company, plus Vivian and Jason were extremely integral in making the process run smooth. They did an amazing repair, plus finished WAY BEFORE their estimate. Thank you all for the amazing help. Strongly recommend Service King off Walhorf!!!
Raffy and Jason were awsome and a joy to speak with.If any one needs work done on their vehicles this is the place to go.
My experience was awesome. Prompt and efficient.
Great experience,very professional.
My insurance recommend this place. I think i might understand why, they are cheap and do the absolute minimum. My car was not repaired with any professionalism. There were parts missing, the insides were all bent up and the seat was loose. I cant recommend this place at all. Say very far away. After 2 months of them repairing my car, I had to take it somewhere else. This place makes me want to vomit in my mouth when I think about it.
From the beginning of the scheduling process to the completion of the repair, the customer service and the quality of the repair was outstanding! This is the 3rd time I have used Service King to repair my vehicle over the last 25 years. I have been 100% satisfied each time ! Susan Groves was my service advisor for this visit and she was fantastic!
Very professional and kept me appraised throughout.
I would use them again.
Great customer service and quality work. Susan gave me status updates every step of the way. My repair was quick and they even washed my car afterwards. Would highly recommend!
Awesome staff, they went above and beyond to get my car fixed. I had to bring it back to have a little extra done. When I pointed out that one headlight was brighter than the other one (which wasnt their fault) they took the extra time to buff it out without me even requesting it. Easy location to find, and they were amazing with status calls, and appointment reminders. I will never take my car anywhere but here again. Talk to Tomas, he will take care of you like youre family to him.
I was rear-ended at the end of July. I took my SUV to be repaired at Service King Jacksonville West. They kept me updated with the entire repair process and I greatly appreciate the excellent customer service. Keep up the superb work. Thanks again.
Had to take my car in after an accident and the customer service was excellent. They thoroughly went over everything thing with me and explained exactly what they were going to do. They finished the repairs early and went above and beyond by fixing some other minor blemishes that were not from my accident. They made the whole process easy and painless and I would recommend them to anyone.
Got into a accident And I’m having to go out of pocket for a repair.I had to go around town and get different quotes to see how much it would be to fix my vehicle.Most places wouldn’t even give me the time to look at my vehicle because I wasn’t going through insurance.David at Service king went above and beyond!He not only took the time to look at my vehicleHe made me feel very welcomed and relax in a stressful time.he explained to me what damages could be underneath that we couldn’t see.Also gave me one of the best prices around town!I’ll will definitely be going with these guys when I save up enough money for the repair
From the time I first called the service from the office staff was great. Melissa was very helpful and professional. The car got totalled, and they took care of everything. Allstate recommended them and I see why. Thanks.
I managed to total my car but ended up happy. The gentlemen at Service King are highly professional and answered all of my questions thoroughly. Thank you Service King!
Went here today instead of Caliber Collision. I have had nothing but good service here. I dont think I can ever go anywhere else for truck repairs. Savior of the day for me
Susan is the most incompetent service advisor. Lied to me about ordering parts, refused to give me an update and tried to hold my car hostage from me! This is absolutely ridiculous. Take your money elsewhere!
David was extremely helpful with getting me an insurance quote.
If I could give this place a 0 and no stars I would!!! This place is horrible and Susan is a terrible person to work with!!! People do NOT take your vehicle to this place!!
Got my scuffed bumper done in no time and did a fantastic job! Great job guys and thank you to Barney!
The manager Meagan was very professional caring and helpful. The staff was friendly. Thanks.
Had to bring my vehicle here twice due to an auto accident they do good work.
Good place so far
Great service and quality of work is fantastic
Good service
Had my car for more than a week for small repair and they didn’t get the job done right!
Good body work.
Why is My 94 F150 not Repaired ??