Very dependable and right on time, and I am on the opposite side of town from the airport. A call when they were close and to the airport. Same as when I returned, a call they were a few minutes away and where to wait. Perfect. Will be using for me and any of my visitors. Price was very reasonable.

They are reliable and best company. Affordable price, clean vehicle, professional and friendly drivers. What more you need? Hire them immediately!

Punctual, friendly, courteous, but best if all DEPENDABLE!! Great Travel experience! Will Definitely call again!! Thanks Terry!!

Mr Terry went above and beyond to help my daughter get to and from her destination. He even STAYED with her to make sure she was safe when the event she was to attend was I expectedly moved without her knowledge. He kept in constant contact with me throughout the entire shuttle service. He was very prompt and patiently waited when her luggage was lost and they had to file report. I sincerely cannot thank him and his team enough for all the help. They treated us like one of the family, especially when it came to safety and surroundings. Thank you so much Mr Terry and your team for generosity and professionalism!! To anyone considering a ride, do NOT hesitate to book with Mr Terry. Outstanding service and definitely worth it!Thank you! Romnee Cruz and Rian Peacock

Definitely will be using EZ Airport Shuttle again ! Super easy to schedule, Terry our driver was super friendly and easy going and had just the right amount of energy after a long travel day. Also they were super flexible and able to accommodate a couple last minute changes on our end. So what could have been a stressful situation for us ended up being a super easy fix with a quick phone call. They also offer flexible cancellation up to 4 hours prior to your arranged pick up which is really nice for peace of mind these days when every travel plan seems to need to be adjusted, rescheduled, cancelled etc.Thanks again Terry!

Terry, the owner picked us up right away when we were in a jam. This was the most entertaining, friendly, and memorable cab ride. He got to us quickly and knew the area really well. Amazing!!

I have used EX Airport Shuttle for over 5 years when visiting Jacksonville. It is very easy to arrange transport, and they are always prompt, courteous, and extremely helpful. The cars are extremely clean. The transport is always early and they always get you to your destination on time. The staff are friendly and Professional and the experience. They known Jacksonville well so you just sit back and enjoy the ride. The transportation cost is extremely reasonable and I use them exclusively when I visit Jacksonville. I use the company rather than spending two to three times as much to rent a car. I highly recommend this limo service for transport in Jacksonville or to anywhere in Florida or Georgia.

Terry is amazing and down to earth. I was staying in a bad neighborhood and he waited to make sure I had my hotel (motel) key and made it safe to my door. He also suggested I go to a different one and tried to get me a discount at the nice hotel but my roach motel wouldnt give me a refund. We had a great conversation about other stuff and Im glad I met him.

Terri was AMAZING!! I ended up needing a shuttle for a 5:45 AM pick up the next morning and he coordinated and found me not only transportation but was kind and courteous.

Horrible, horrible service. I would rather walk home before riding with them again. Rude, unfriendly, and expensive.

Taxi Terry is truly a phenomenal person he makes you feel like you have known him for ages. He goes out of his way and when a person has had a long day or a very disappointing day he was very refreshing. He did not disappoint. Great guy!

Great, fun, Soo helpful driver!! It is his company, and i so appreciated his prompness, his great sense of humor, and he was incredibly helpful with our luggage!! I would always call him when in Jacksonville!!!!

A great service. My driver, Steve, was prompt (even a little early) and, after we had gone a few blocks and I realized I had left my phone behind, he turned around to take me back, even calling my phone to see if my friend would hear it. The ride was smooth and relaxing which might not have been the case if my friend of 50 years had driven me. I highly recommend EZ Airport Shuttle.

Silly as this sounds, I had the BEST experience with Terry! The owner, Terry, picked up his phone after business hours and graciously agreed to transport me for an early morning flight the next day. He couldnt have been more charming or more professional. Arrived right on time, had wonderful conversation, really nice clean vehicle. No complaints here! Dont overthink it - book with them!

Thanks for the last minute early ride! Very professional driver and wonderful conversation to boot. I will call you next time my travels bing me to JAX.

Had to send my wife on a last minute flight to Jacksonville and had to make last minute arrangements for her to get back and forth from Airport to the hospital where her brother is extremely ill. Terry (hope I spelled correctly) was so very accommodating and pleasant to talk to he truly eased my concerns of my wife traveling alone, something she is not accustom to. Not only that but I found the rates very reasonable. Fantastic job !

This past week I visited my sister in Jacksonville and after reading the reviews for a few airport shuttle services decided on EZ Airport Shuttle. It was the best decision! I thoroughly enjoyed my ride and driver. Terry made me feel like hed known me forever. I felt safe, the vehicle was very clean and he was most professional.

If you are looking for a reliable taxi service, look no further. The owner of this company went out of his way to help my son when he got stuck in the middle of Jacksonville. My son was in pain from dental procedures and was stood up by another company. He kept in touch with me until my son was picked up because my son’s phone was dying. His kindness moved me to tears. I now believe that Angels sometimes drive taxis.

I was in a bind today. After a canceled flight I needed a ride home but my friends were at work.I didnt have a carseat with me as I was dropped off. I call EZ and they really helped. I could talk to them. And they got me home even though they work with reservations. I am definitely going to use this service from now on.

Thank you Terry and Dori for timely, reliable transport to and from Jacksonville Airport. Excellent communications by phone, text, and email, and a safe and enjoyable ride. EZ Shuttle is now my go-to for future travel needs whenever I come to St. Augustine.

Best quality service ever.!!! Safe, extremely reliable, very friendly. Everyone from the schedualer, driver and owner were so professional. We have found our new shuttle service. Highly recommend EZ Airport Shuttle!!!!

Saved the day. Would have missed my flight if it wasnt for him.

Had to arrange a pickup in St. Augustine to get to Jacksonville airport close to the Christmas holidays. I was calling from out of state, and everyone was BOOKED! By a long, roundabout path, I finally got the number of EZ Shuttle. The owner, Terry, was very accommodating, and his operations manager, Dori, was efficient and extremely helpful. Received an e-mail confirmation of the reservation within 5 minutes of talking to Dori. The day of the ride, the pickup happened on time, and the trip to the airport was smooth and relaxed. Just a FABULOUS organization. Would highly recommend!

Dependable, Friendly, Honest and willing to go the extra mile is my experienced with EZ shuttle. Our 4th of July weekend trip began in Maryland and we met the EZ shuttle at the Amtrak station in Jacksonville for our trip to Saint Augustine. Even though our train was over an hour late our driver was still waiting for us at the station... The reservation staff was Extremely helpful in planning our trip and understanding are unique needs while traveling with a guide dog because of my blindness.

I highly recommend EZ Shuttle to everyone! I called at the last minute on the weekend! I don’t suggest you do that! However, they were so kind, courteous and quick to reassure me they would come for my transport the next morning! From the owner to the driver to the Operations Manager, all were exceedingly professional and pleasant in the process. Relax and leave the driving to EZ Shuttle, you will be glad you did!!

Great experience. Terry was waiting for our group at the baggage claim. On our way to the resort we realized that the transportation promised to Sawgrass was non-existent. Terry was willing to transport our group to/from for a reasonable fee. And Terry was waiting for us bright and early Sunday morning when it was time for us to head back to the airport. He was very reliable and will certainly use his service the next time I return to Jacksonville, FL.

Had a great experience with our driver Terry. Me and my family needed a taxi to take us from and back to our hotel in Jacksonville to see the Jaguars game downtown. Terry was a very friendly guy and a pleasure to talk to, he kept us updated every step of the way so we knew exactly when and where to meet him. We had a great experience and I recommend him to anyone

I have used EZ Airport Shuttle a total of five times and have had a different driver each time. I really like the fact that they are in communication with me as soon as I turn on my phone after the flight or within an hour of when they are to pick me up. They are always early to where I am staying or waiting for me when I exit the terminal. I find them to be good drivers, courteous, and helpful. I really appreciate the water during the ride. I will use them again and highly recommend them to others.

I have been travelling for 30 years. For the past 5 years I have used EZ Airport Shuttle. Never had a missed pick up, the service has never been late, in 5 years! Dori is the best.

Driver was right on time for early morning pick up at 3am. The driver waited for almost an hour with no complaints during pick up from the airport.I will definitely use their service again. Very reliable and prompt.

My wife and I have been EZ Airport Shuttle customers since about 2009, and we have not and would not use any other transportation service at JAX airport. Our experience always has been excellent (several trips yearly). Their drivers are courteous, the cars clean and comfortable, and most importantly always on time. The company philosophy clearly emphasizes customer service first and foremost, and we never have been disappointed in that regard. We can recommend EZ Airport Shuttle without reservation, and were looking forward to our next Florida excursion using their services.

I use this service often and have never been disappointed. Prices are reasonable and the drivers are all courteous, punctual, and very efficient..They keep track of flight delays & changes so you never need to worry about that. Also, if for any reason your flight or trip is cancelled and you no longer need the shuttle service, they will promptly issue a refund. Dori, the person I usually speak to on the phone when booking a service, is absolutely delightful and so very accommodating in every possible way.. Thank You EZ shuttle for making traveling a better and easier experience.

At 9:45pm last night my daughter notified me she needed to be picked up the Jacksonville Airport at 9:20 this morning (she had a 6:20AM flight out of Boston). She suggested Uber but I was not having that! I went online and found Ez Airport Shuttle and read the many stellar reviews. By 10:00pm last night I was scheduling my daughter’s ride with the reassurance from Terry that she would be well taken care of. And that she was! Picked up on time and arrived safely to her destination. I even received a personal call from Terry letting me know she was in the car and on her way. In this day and age, it’s not easy letting your teenage daughter travel alone the first time (even at 18)! All that said ~ If you have to go through Jacksonville and need car service, I highly recommend Ez Airport Shuttle!

We have used EZ Airport Shuttle for many years with excellent results. They are always on time and very professional in their demeanor and service. They monitor your return home flight and are ready to adjust the pickup. Your luggage is loaded/unload to and from the vehicle and cold bottled water is at the ready once inside the vehicle. If you are travelling with a large amount of luggage, let them know and a van will be used to accommodate your needs.Their rates are very reasonable.This a no stress method of transit to and from the airport that I highly recommend.David

The best airport shuttle like legit

Used them twice in the last month for trips to the airport. Easy to set up over the phone, reasonable price, both times they were a few minutes early (and one pickup was 5am), both drivers were pleasant and very professional. Highly recommended!

We found this company online 4 years ago. We have been their regular customer ever since. Their pricing is very reasonable, cars are clean, dependable services and professional driver. If you are out of town visitor, we strongly recommend you call EZ if you dont need rental car. If you live in JAX and need car services around the first coast areas, definitely should call EZ.

This shuttle service was one of the best services I’ve ever used. I had such a difficult time finding a taxi to pick me up, but luckily I was able to get in contact with EZ shuttle! The gentleman that picked me up was so kind! I would most definitely use this shuttle again and I think anybody looking for a way to the JAX airport should make sure to book with them!

Both my husband and I have used EZ Airport Shuttle several times and they have accommodated our very early departures and late night pick ups. Always a great experience with on time pick ups and the drivers are so professional. We would recommend their service to anyone.

I love EZShuttle Service. They are professional, on time (15 minutes early for pick up), courteous & helpful. I’ve used other services, but am consistently and exclusively using EZ Shuttle now! Dori is ALWAYS helpful, no matter how much time ahead I call! Thank you, Dori!

Have scheduled trips from EZ Shuttle past 8 years. Always on time and route knowledge of drivers is excellent. Never had to worry if they would show. Scheduling verification is great too. Thanks, Dave, Buffalo

I had a great experience working with EZ Airport Shuttle! I had a group of sales associates who needed transportation from JAX to Amelia Island. It was a rather complicated request as there were different groups arriving at different times and some language barriers. Dori and the rest of the crew took great care of our associates and got them to the hotel and back to the airport with no delays. Dori cares about her customers and made the whole process seamless. I would highly recommend them to anyone, even large groups.

I have used EZ Shuttle for close to 4 years and they are always on time, clean vehicles, great drivers. Fair pricing and electronic receipts. Scheduling is easy via email, phone, or I have used the AP on my iPhone. Highly recommend them

Always on time and extremely courteous- I’ve been using them for business trips for about 8 years now. I’ve always had a great experience.

If I could give 10 STARS I would give this company all 10 ! This is how great they are !I have to say this is the best company to ride with. From the customer service Dori on the phone making arrangements to the ride to and from the airport. She offered info that helped and made sure that all my needs were met. She was very polite and sweet. You couldnt ask for better customer service. I was very impressed. I left real early in morning they were on time and helped me with my disability and very patient.They did everything they could to make my ride perfect. When we got to airport Terry got them to get my wheel chair so I didnt have to wait he stayed til they checked me in out side. This company goes up and beyond for their customers. I came back Terry was there waiting on me and the bad storm that had started was so strong with wind and lighting I had to wait about 15 minutes before I could go out to meet him wind blowing rain under the cover so strong Tery had no problem wait til rain calmed down some so I could come out. He is a great driver and very polite. He brought my things to the door for me. I plan on traveling more and I will always use them for airport rides and around city if I need to. This is a company you can feel safe with.they are the best !!!! Thank you so much for making my trip to and from the airport so present and safe. There isnt anything you could have done more or different !! Your the BEST !!! And I thank you so much. And their prices are the best and they had very clean vehicles.

I have been using Taxi Terry for six years and have never been disappointed by the service they have provided me. I travel frequently to Jacksonville on business and they are the only transportation company that I use. The drivers are punctual, professional, and courteous. The cars are clean and comfortable. The billing is simple and accurate. All this at a great price, especially when you compare the Taxi Terry rate to other taxi and car service company that hang around the JAX airport. I travel a lot on business, and use a lot of car service companies, the quality of the service that I get from Taxi Terry has not been surpassed by any of them. Highly recommend them for transportation services.

I travel often and I require shuttle service, most times, to and from the airport. I am well pleased with the service and professionalism that I have received from EZ Airport Shuttle. They are always punctual, accommodating, polite and their pricing is fair. I highly recommend EZ Airport Shuttle service because they have truly met and exceeded my expectations.

Amazing experience! Was in town for work and they had the best service of any taxi cab company in the country by far. Efficient, safe, and reliable. Plus, a really nice guy every time driving me!

Fantastic customer service - and they havent even picked us up yet. Dori is a doll and super kind. Shes patient and understanding and fully willing to accomodate your needs. A polar opposite experience compared to JAX Airport Shuttles. I would NOT recommend them to anyone. Extremely rude, impatient and belittling while trying to organize a deal. If you want excellence, go to EZ Airport Shuttle!

Dear Dori,We were in Jacksonville for two days to attend a funeral. We called your office late Saturday afternoon to schedule a pickup for 4:15AM Sunday morning. So were so user friendly. Took our information, scheduled the pickup. You sent us a confirmation email with the drivers name and cell for number since the office was closed at 4:15 in the morning.At 3:15AM I texted our driver Steve and asked if he could come a little earlier. He immediately responded and told me he was on his way and his GPS had him arriving about 10 minutes early. And so he did!Steve was our driver. He was professional and friendly. Welcomed us with a good morning folks. Quire frankly my wife and I were nervous that we would miss our early flight if your service showed up late or didnt show at all.Great job Steve and Dori you made it easyRegardsMatt Morra

This was my 2nd time using them. My flight was delayed over 4 hours but when I landed in Jax, there was Carol waiting for me. It was very late but she wide awake ready to drive me. I cant say enough good things about this company. Good value, dependable and ready to go.

Professional and courteous. They always go the extra mile and try to accommodate special needs or request. I use this service 4-5 times/year.

We availed their taxi services two times to / from Jacksonville airport. Our experience with them was phenomenal right from the time of booking. They are extremely professional and have excellent rates. I highly recommend them!

Great experience. Needed to be picked up in time real early in morning (345 am) and the shuttle was 5 minutes early. The car was clean and ride was enjoyable. Will def use every time in jacksonville

I have been using EZ Shuttle for my trips to and from the airport for several years now and have been very happy with the service. They have always been on time for pick-ups and very aware of any time change on my return flights. I have referred the to family who were flying in or out of JAX and they have also been very satisfied with the service.

EZ Airport Shuttle is my go-to service. Totally reliable. Always professional. Reasonably priced. Cant ask for more!

Its hard to find people who still recognize good customer service like EZ Airport shuttle does. Top shelf in transportation. Highly recommend.

So I have never used a car service before and I was a little worried about the whole process. Dori was great when I called to make the arrangements. She is very friendly and helpful. Since my flight out of JAX was before the offices would be opening, she sent me an email ahead of time letting me know who my driver would be and how I could contact him should anything change in the interim. My driver Dave called saying he was waiting out side earlier than expected, which was great! I went out and met him and he was just great. Friendly and put me at ease right away. The car was clean and the trip to the airport was smooth sailing. I would highly recommend EZ Airport Shuttle to anyone needing this type of service. I will be requesting Dave by name on my next trup out to see my loved ones.

Have been using EZ Shuttle for 2 1/2 years traveling to and from JAX on business. Dori is excellent with the details and the drivers, mostly Steve, handled the transportation with no problems. Thanks, Dave

I used EZShuttle for a conference on Amelia Island. I booked two months in advance. They confirmed via email a few days in advance. Their drivers were on time, professional and personable. I wouldnt hesitate to use them the next time I land at JAX.

I have been using EZ Airport Shuttle for two years now and they are fantastic. They are always on time with a clean car and a professional driver who always drives well. I feel very safe in their car and the drivers are always polite and helpful with your bags. In the years that I have used them they have never been late nor have I had one negative thing to say regarding the company. From you first phone call you will be satisfied. An excellent five star company.Julia Canipelli

We use this shuttle for our UF student . Always friendly and reliable and pick up the students right from their dorm. Coming from the east cost, we often have last minute flight delays and changes, and they are alway accommodating and pleasant ! Highly recommend !

EZ Airport Shuttle is absolutely the top of the line in providing affordable, courteous, and highly efficient service! Moreover, they are always available, flexible, and highly accomodating. I highly recommend EZ to anyone in need of a quality, economical, shuttle!

I have used them a couple of times for airport runs, they have never disappointed me. Have recommended them to friends and I still have those friends so its all good.

Dave is a GREAT driver and wonderful representative of EZ Shuttle. He picked me up at the crack of dawn to make an early flight and he was early and so pleasant and professional. Got me there with lots of time to spare and was very pleasant and friendly the entire trip. Since I HATE to fly it really helped calm me down!Then-I was supposed to come in at midnight but my flight got cancelled-ended up on a red-eye to Miami and then to JAX-needless to say had to change my arrangements at the last minute and Dori was wonderful and helpful and took care of the change over the phone. I arrived at 9 am and guess who picked me up? My favorite driver DAVE!After over 28 hours trying to get home it was so great to see him and to know I could rest in the car and not worry. These people are the best-do not use anyone else-and the price is much better than that Blue Shuttle ;} who shall remain nameless!!!!

The way it should be! Bravo Terry and his entire staff!The world today is a constantly changing slip away from the basics of everything; child rearing, morals, business acumen, courtesy, right and wrong and knowing the difference. The list goes on. When I find a good, reliable, say it and make it happen business partner like Terry I stick with them. Good honest people are hard to find.I first met Terry when I needed a ride from JAX airport to the MAYO clinic a good while back. Been with him ever since. I was on my way to testing for a major operation at what I had determined was the best facility in the Southeast, if not the country. Terry picked me up.From the onset, his professionalism and dedication to his business was obvious. We are about the same age and have had several conversations over the last 7 months. On time always, clean well maintained cars, cold water, quiet if you need it and conversational if you like. Terry has written books, driven dignitaries, doesnt like the same ball players as I :), extremely professional and yet down to earth. This is mimicked across the board with all his employees. The moment Dori answers the phone and knows who you are till you are delivered to your destination, you feel a little special and are treated professionally.My dad used to say: if you say that your going to do something, DO IT and if you cant do it on time, tell the client why and when it WILL get done.Business isnt so hard. Its common sense.If you use any service other than Terrys, you will be denying yourself a true experience from when it meant something to operate your own business and take pride in doing it.Thomas C James

I highly recommend EZ Airport Shuttle. The driver was on time, professional and yet very friendly. The vehicle was very clean. I didnt expect the ice cold bottled water, but, it was a nice touch.

We used this shuttle service, from hotel to Jax cruise port then to the airport from the cruise terminal at the end of our cruise. We were very pleased with the service we received. We had different drivers each trip. They were both clean, well mannered and acted professionally. They arrived on time and assisted us with our luggage. Their service was cheaper than Carnival cruise lines transfers and we didnt have to wait for a large group of people to show up. GREAT JOB EZ Airport Shuttle you made our trip more enjoyable from beginning to end.Paul TimmonsNevada

From the time I called after hours when actually Terry answered, to the prompt first thing the next morning phone call from Dori, to my arrival at the airport, it was all class. Dave arrived promptly at the house 10 minutes early as promised. He was pleasant, easy to talk to and very professional. After a bad experience with another company coming to Jax, I was so relieved to find EZ Airport Shuttle. I come to Jax often and will never use another service. Thanks guys!!

Best Customer Service! I had the pleasure of working with EZ Airport Shuttle in mid-February 2018. They arranged transportation for a group of 35 people all arriving from different states, airlines and times from JAX to Sawgrass and back for our National Sales Meeting. They took the entire group to and from an offsite dinner one night that week. They were professional, reliable and made us all feel like VIPs. I highly recommend them!

Did a quick search on google and compared fares to UBER, TTs was $30 cheaper. The service was spot on! The driver was on-time for a very early pick-up and very professional! I will definitely use this service again!!

EZ-Airport Shuttle is the best! Terry and Dorie go above and beyond to take care of their customers.

Ive never taken an airport shuttle maybe one past me on 95? Whatever.

As I have never had a shuttle thru this service ... I just got to experience car 5152 on airport road cut me off and also semi truck who had to slam on his brakes glad I slowed down after he did this to watch him do the same to others ... please make him aware of rules of the road so we can make it our destination!!

Long wait between shuttles but friendly drivers

Great service as always