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Courtesy Towing
550 Deer Dr, Jackson, WY 83001, United States
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Courtesy Towing

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Ju
Review №1

When your vehicle fails to start, things can get a little stressful. In this situation, you would like to call Rulon from Courtesy Towing to come save the day. A very caring person, who knows the area from spending a lifetime in in the Jackson region.I had a older van that did not start on a cold, fall morning. I called the insurance company and about 10 mins later I receive a call from Courtesy Towing. Not knowing what sort of service I was getting, I was pleasantly surprised when this kind gentleman showed up to alleviate the stress from the mechanical issues the van was having.Rulon took me to a shop that is known for typically working on European vehicles. They however said they could not work on mine. So we headed for another shop, en route, he called an additional shop to see if they could do the work. The guy seems to know every shop in town and eventually got me in with the second shop by asking a favor to the owner. It helps to know the town.I would highly recommend Courtesy Towing, not only does he go above and beyond in customer service, but you get the pleasure to dealing with a genuine, caring individual.

Jo
Review №2

My brakes went on fire coming down Teton pass. After dealing with my insurance company for some time, finally was able to connect with this company. The tow driver was able to assist me via phone, called me several times to check up, walked me through how to properly check my brakes and went beyond and above my expectation. I ended up not needed a tow thanks to the advice of the tow driver. So happy with this company for being fair and honest. Unheard of nowadays. Highly recommend this company.

Dy
Review №3

Great service and a good guy. Highly recommend!

Ca
Review №4

The owner answered my call and was right on time. He was professional, helpful and kind.

Bi
Review №5

Highly recommend!Was very helpful, great price an was quick to pick me up

Da
Review №6

Great service by Roulon! I bought a van in Illinois off ebay and my partner was driving it back to California for me.. Well, it broke down in Western Wyoming. My roadside assistance through my insurance company sent Courtesy Towing to save my stranded partner and we couldnt be happier with the service.These days its rare to find such quality service at an affordable price, but Courtesy Towing hits that mark and more.

Ke
Review №7

Incredible service at a very fair price! The owner is more focused on operating a useful service than making money. I know if my car dies in Jackson, Wyoming again I’ll be in good hands!

Sh
Review №8

I highly recommend this towing company. The driver was friendly and punctual. and the communication about getting my car towed was seamless. Additionally, the price was great for getting a tow from Jackson to IF. You cant go wrong using this company. Thank you Courtesy Towing!!

Ed
Review №9

Rulon was amazing!!! Our rental car broke down in the middle of nowhere in Wyoming three hours from Jackson which is where our hotel was. Our rental car company couldnt get us a replacement car. Rulon towed our car to the Jackson airport and then drove us to our hotel!! To say he went above and beyond is a tremendous understatement! Not only was he a really nice guy, he was a great your guide telling us stories about everywhere we were driving through. I wish I could give him more than 5 stars!

Ni
Review №10

Rulon saved me and my wife in when we were in a pinch; I had two flat tires out in the middle of nowhere. He picked up my car at the camping site and took it to a place to patch them, then brought it back. He is such a nice guy and worked with us and stayed in communication every step of the way. Drove Seriously a great company and individual.

Jo
Review №11

Rulon was great! He was courteous and friendly and got to me quickly. My car wouldnt start after trying to jump it, so I gave Courtesy Towing a call to be towed to my mechanic shop. After quoting me a very fair and reasonable price, Rulon showed up and took a look under the hood just to see if he could solve the issue. Turns out it was just some loose battery cables and he tightened them up and got me back on the road without charging me for his time. Great service above and beyond. Will definitely be getting my service in the future if I ever need it again.

Jo
Review №12

Rulon is so awesome! He was very professional, friendly, and punctual. The best towing business I’ve ever used, and the only one I will use in the future. I would Highly recommend going to him!

Me
Review №13

Excellent customer service. He came out as soon as he could, took very good care of my Tesla Model S after a pot hole got the best of one of my tires. He was very friendly and even called me when the car had been delivered to the tire shop. Would highly recommend. We was well priced and showed up earlier than estimated which was so nice.

ma
Review №14

I am so thankful for the help I received in getting my car towed to the nearest VW service location. Rulon was so incredibly kind and professional. He went out of his way to help me. We broke down in the middle of no where so he came 3.5 hours to get us, went out of the way to get us to a car rental location in Jackson and knew all of the best recommendations of what to while we wait for our car to fix. Once he dropped us off, he got our car to VW. I felt so happy that my car was in his hands. He gave me such a gift of getting my car and I to a safe space. I recommend him without question to anyone.

Jo
Review №15

Rulan towed our car from Jackson to Salt Lake City after we were stranded in the Wyoming wilderness. He was able to locate us as darkness and a blizzard were imminent, calmly gave us several options, and not only drove us to a charming hotel ( tow took two days), but remained at the dealership the next day until he was sure we were okay and in the right hands. Hes skilled, sensible, and a great human being with lots of good stories...not that I wish you a two day tow...we now consider it a serendipitous adventure. Beyond 5 ⭐⭐⭐⭐⭐

Ma
Review №16

On Saturday, June 27th our car stopped dead in Yellowstone near Old Faithful. We had to have it towed to the South Entrance where we were met by Rulon of Courtesy Towing Jackson Wyoming. He towed us back to Jackson and to the Avis Rental car. They had no cars for rent so Rulon called the airport and made arrangements for us to rent a car. Then he towed our car with us to the airport where we successfully rented a car.Thats not all, we told him we were staying near Alpine WY., so he recommended an auto repair shop in Alpine and volunteered to haul out car to it, no extra charge, which he did.HE Truely treated us a Friend in Need. We would like to add a few more Stars above.

Yn
Review №17

I was unfortunate enough to hit a coyote during my travel in Wyoming which made my car Not drivable . However, I was very fortunate to have Ruling, owner of Courtesy Towing come and rescue me. Very carrying and happy person. He went out of his way helping to find a body shop for me in Rock Springs WY who was be able to help me quickly to get me back on a road as I was on a very tight time schedule He even called me to find out if I was able to find a hotel in town while waiting for the repairs on my car. Great company, great service, very nice and friendly.

Ra
Review №18

I’ll never have my car towed by anyone else when I live in Jackson! Roulan went above and beyond for me. He was timely, friendly and very helpful in getting my car to where it needed to be. I’d absolutely recommend this company to anyone

Al
Review №19

Courtesy Towing is wonderful. My car broke down in the middle of traffic -- rather nervewracking transmission failure -- and needed to be towed long-distance to Idaho Falls. Rulan showed up and made the whole thing easy. If you need a tow in the Jackson area this is the guy you want to call for prompt and professional service. Highly recommended!

Ch
Review №20

Great customer service! Excellent time! Great Tow service, I would recommend Rulon to anyone looking for a tow.

Ma
Review №21

Roulan has done long distance tows (300 miles) for my Volvo 2 times in the past 2 years. Hes done a great job, communicates well about timing, and reached out directly to the dealerships to help coordinate. I highly recommend his service.

Ru
Review №22

Honest guy! Went above and beyond in time of need, highly recommend!!!!

Sh
Review №23

5 stars is not enough to rate this companys service. 6 stars at least. As their tagine says, Friend in time of need, Mr. Horsley helped me out tremendously when I needed it. I work inside Grand Teton National Park and had to be towed into Jackson, WY to have an ignition lock cylinder replaced on my Honda Element before leaving for the season. Other companies where quoting me at over double the cost Courtesy charged. In addition to a way better deal, Mr. Horsley was very polite and super knowledgeable about what needed to be done to move my vehicle out of a type space and ready for towing. I would definitely recommend Courtesy Towing to anyone in the area. I know he is now the unofficial towing service for Signal Mountain Lodge employees. Thank you so much for aiding me in a time of need, Rulon!

Ch
Review №24

I was stranded on the road and they were very helpful and professional. The guy was a gentleman and showed up earlier then estimated. The pricing was reasonable too.

Ch
Review №25

Rulon went above and beyond to make me feel safe and comfortable. He even let me bring my pups in the truck with him. I felt like my gaurdin angels were looking after me!

Dr
Review №26

Nobody likes to break down! But now, the next time, Im calling Rulon at Courtesy towing! He knows what he is doing. Iv been towed by people that dont know how to tow everything. Not all cars and trucks can be put on a hook and drove away that easily. I know Rulon can tow everything and anything. And, his prices are very reasonable.

Ja
Review №27

Came to tow the truck but ended up fixing it free of charge

Information
25 Photos
27 Comments
5 Rating
  • Address:550 Deer Dr, Jackson, WY 83001, United States
  • Site:http://jacksonholetowing.net/
  • Phone:+1 307-880-3673
Categories
  • Towing service
  • Vehicle shipping agent
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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