As a driver I would only say dont burden yourself with this place .I arrived 30 minutes prior to my appointment time and was made to wait for a dock door for 2 hours, and then I sat in the dock for another 3 and a half hours. paid a lumper fee and the product water by the way was put back on my truck and was told it was to hot for the company to keep it.Avoid going here save yourself the headaches!!!!!!!
2 stars for allowing O/N parking. The unloading was terrible. In a dock by 0630. Didnt leave till 1230 pm. They slow and lazy and will try to steal your load locks. Didnt talk to any receiving employees. Turn pw into another employee walking the lot collecting pw. Capstone employee returned pw. Cant comment on lumper fee as I didnt have one. Employees I did interact with were friendly and helpful. They retrieved my forgotten load locks without question.
As a driver we have to take the good with the bad its Sadly part of our industry, I have noticed some bad reviews for this location and I have to say my experience here was a good one. I got checked in right away assigned a door and was out of the location within one hour of check in. I dare say keep up the good work, I was impressed!
Stay away from this place here 5 1/2 hrs they just sitting on forklift in the back of my trailer doing nothing been watching them for an hr now the was very rude. Drivers stay away
Delivered here this morning.. I had a great experience. Stayed all night on the street there. They called me at 5:30 am gave me a door and was empty and paperwork in hand at 7:30 am.. Lumper fee was a little expensive but worth it.. Keep up the good work guys..
1 star only because of the guardCapstone is a joke get it together I have better things to do with my time.375.00 is way too much to be waiting 6 hrs and counting
No problem unloading time could be better
Very friendly people !! Quick to get unloaded but took awhile to get our paperwork. In and out in 4 hours was not bad at all!!
Nice staff in and out quick
They unloaded my truck in a timely manner wonderful staff!
Unload was ok but getting your paperwork killed it. 5+ hours
Parking on side st, you can check in the night before, they will call you 5:30 am, or you can wait un until your appointment, all good, .
Same as Seattle Sysco, SLOW SLOW SLOW. 375.00 to unload there product, 6 hrs with .75 hr stag time. I will do what I can to help get this an illegal practice. I will post a link to cmcsa soon.Lazy people here
I have met the worst service in the WORLD, the receiving guys are not responsible, patience and are moving very hard, especially Jerry and his colleaguesWe stayed there more that 8 hours. Tried to call the receiving department, and they did not respond to me, after a lot of calls they told me to call after 30 minutes if we are not unloaded!!!!The worst service in the world!!!
Great team, of men
Only reason I dont give it 5 stars is that the securities weren’t professional, couldnt understand anything they said. They really hate their job. Other than that, was in and out within 2 hours. Cant complain at all.
How lazy, rude and poor can be this personal on th dock. I dont know how those lives can be ma..er??
Took 5 hours to get unloaded and I was 30 minutes early with a dry load!!!
Very long dock times....I was able to do a 10 hour break, get full hours back. Luckily next pickup was late appt or I would have missed.
Sysco pays detention after 2 hours. Don’t let the Broker or Company tell you otherwise 4 hours there to unload half a truck of onions! Lumper was done hours ago. Exit gate pass has your time out. 30 dollars per hour after two. They want to drag there feet? Makem pay.!
Check in was ok. It took longer than expected because of shortage and damage issues so i dont know how fast they move for real. Still...not to bad.
Don’t come here again check in 6am taking 7 hours for unloading. What can driver do . I don’t understand why they don’t take serious
Very slow they don’t care about drivers time
Very poor customer service... No one will answer the phone..!
Guard and staff all were friendly. Was in a door by my 9am appt time and was done within 3 hours.As stated park on street and walk to guard house. Once in the door wait in your truck and they will come to you for the bills.
Making a del was in and out
Slow,slow,slow!!!! Capstone charges $375 for this. 7 hours in the door.
I confirmed my appointment was at 0630 on 12/3/2019 afternoon with this place. I showed up for delivery 12/4/19 at 0545, sat and waited. Got a door after 0800 and was informed that my appointment was for 0800. $129 lumper fee later (four, 1/2 size pallets of meat).... I cant understand the reasoning for lying to drivers especially when our paperwork contradicts your lies.
Stay away from delivering here, slowest place in state, every lumper should be fired been here 8 hours and counting for 10 pallets to get unloaded
We got in the dock at 8 for an 8 o lock appt. It is now 2:30 and they are still unloading. Slowest place ever... Sad thing is its right by my house I could be at home relaxing..
My appointment was 9:00 am, checked in at 8:27 got the door right away. They dont let drivers inside because of Covid 19 .unloading fast but wait for paperwork too long. No restroom
Food warehouse.... but a good oneCapstone does the lumping.In all seriousness, this is one of the best - and low key - SYSCOs in Dixie. Theyll work you in early if they can, parking on the street as well as along the fence that borders 220.Your GPS might take you on a tour to get here.I-220, Industrial Road exit. Go east off the ramp, right at the light, right on Milwaukee. Park on the side and walk up to the shack.
This place is one of the slowest most unorgainatize places I have ever been to. Appointment was at 8 been here and at a door since 7. Its now almost eleven no sign of leaving anytime either. The same people who was here at 6 or before still in they same spot.
It was kool
Worst place i ever been bumped dock 5:30 am been in door 6 hrs and counting. 0 stars #!÷&$÷=%//\--!!!!!!!!
Great Company!! Enough turning space for 18 wheelers to easily turn around. Enough docks. Not very long wait time.
Six hours from my appointment time and still counting.
Overnight parking on the street, also have to walk up from there to guard shack. Friendly people, lumper is capstone so they do ok lol. Receiving lady is a 12* 😁 wish shed stand up or better yet I lived near here 😭
Got here at 9am for a 10am appointment. Almost noon and havent even gotten a dock assignment. Gonna be a long day. They will charge you a fee if you are late, but if you are on time, they dont care how long they make you wait to unload....
Parking overnight on street. In and out 1hr.
Pleasant place to deliver to for me. Never had a issue delivering to this sysco
In and out in about 2 to 3 hrs, can park on street overnight, lumper fees are high here almost 400 to unload my trailer
Showed up at 0800 for 0800 appointment. Its almost 1300 and theyre still working on the same 19 pallets. Do not show up with your clock running and a mixed load!!!
Unloading fast no complain my app 12 pm they unliading me at 9 am
MUST park on street and walk to guard shack at end of Street, no exceptions. In dock 15 min before 630 appointment. 18 pallets unloaded and out the gate by 0800.
Never come back Sysco in MS
The sister in the receiving office is very rude and unprofessional, finished unloading within two hours and still waiting on paperwork. ..can see why nobody likes delivering to any of the Sysco Foods facilities. ..seriously need to a better lumper service
Was not good at all
No bathroom to used
Unloaded quickly, took 3 more hours to get my paperwork. I had 4 pallets.
Someone needs to start prosecuting capstone for interference with interstate commerce or something, this is criminally slow causing exceptional delays (been here 5 hours)
Quick in and out. Nice people.
Pros: friendly staff, pretty easy docking, street parking, clean restroomCons: very long wait time, high lumper feeYou can get here as early as youd like since you park on the street before checking in. I dont think they actually start calling anyone in tell 06:00 though so be aware. They will either call you directly to a door or maybe into a sort of staging area while you wait. Dock, go to receiving, wait for a call for lumper fee. Now heres the kicker, youll be paid up and unloaded and still wait a good hour or more before you get paperwork. All told I got here at 05:00 appt at 09:00 was in a door in a few hours then waited 3 hours for a call for lumper payment. Then another 2 hours as they finished unloading and sorting paperwork out. So you could end up burning most of your hours at this place.
Absolutely slow motion unloading here..... I had 5 pallets, got the green light an hour ago. StAMP MY PAPERWORK already you turtles FAAAAAK.You people ruin the industry ffs
The security here are very nice I unload my own truck so I am in and out the best sysco that i deliver to
One of the best Sysco I have been to over the years
Awful place to deliver too it takes five hours to get unloaded and another hour just to get your paper work. I only delivered five pallets and it took forever. I never want to come back here and the staff is ghetto as hell.
Easy to get in and out of. Not the speediest place but livable
Friendly people. There maybe two hours.
Directions was great I drive tractor trailers(53 ft trailer) guided me directly to front gate
Do everything to avoid taking a load for them!!!Took over 6 HOURS to unload. Then an hour for papers!AVOID IF YOU DONT WANT TO WASTE YOUR DAY. Would give them a 0.
Nice people, unload times are horrendous.
Easy in and out while picking up my load.
Doesnt matter what time is ur appt they just go the way the want keep on saying not have a door for u bullshit. Only good thing is they have parking Spots on the street at entrance !! Keep u waiting for hrs and hrs unload !
Typical Sysco, unload regular, then WAIT for your paperwork. Lumpers are in NO hurry!!!! I paid the lady inside and still waited over an hour for my paperwork!!!
Had apt at 0900, arrived at 0800 and got my BoLs at 1010am. 19pallets. Had no lumper, was surprised. In & out in 2hrs.
I had a 6:30 am appointment. Unloaded. 2044 cases 3 pages of breakdown items and was out the gate at 9:20 People are freandly and easy to get along with.
Have anybody ever work for this company in Jackson, Mississippi what to expect
Pity ful place slow as snail bout getting n door been hour and half past appt time still waiting on door 1 truck n doors unloading 10 more doors nothjng n them i will never come back here again till the devil is serveing ice. N hades
It takes half a day to unload 11 pallets plus they charge double for there so called BEST LUMPER SERVICE.Its the worst lumper service I have ever done business with!!!!!!!!
They are always ready to help.
Yep! This place is awful. In a door at 6am...it is now 2pm and still have a red light. This place is a joke! $265 lumper fee IF there is no restacks. Avoid it like the plague!!!
Kizzy was a very nice person
Will never haul a load for sysco again. Took 5 hrs to get into a dock door and now been at dock for an hour nobody been in the truck yet! Was here 1 hr before appt time! What a waste of an entire clock!
DOT put us on elogs. What about the shippers. Still bs.
Never more, never more, still on dock after 6hrs, run from this place almost 400.00 for lumper service, which is terrible, but this is SYSCO,
Worst place ever I been to. 4 hrs on the door still no movement.they dont even deserve one star.
Out of all the syscos ive been too this one has the shortest unload time
Park on road at entrance. Pretty fast service
Really slow people been here over 7 hours and still not done stay away if you can
Slow unloading. Checked in at 6 am for 6:30 am appoiment on Friday. Assigned door at 7:30 and Checked out at 11:15 am.
630 appt. In the dock at that time. Its now noon and half unloaded. Lumpers now on break. Waste of my time
Overnight truck parking at Milwaukee street, as long as you are not blocking a driveway. 8 -10 trucks could park.
In and out. Take your 10 on the street or there are 3 truck stops in Jackson.
Man, what a hard place work with. I’m gonna try to never go here again. I have called them all day to resolve a problem. Not a single real person to talk with over the phone. Unreal
16 hours waiting....
Brought 21 pallets of water .Appointment time was for 8a.m.Checked in 7:25 and out 11:45.Capstone charged me 319.00 and the lady in the office seems like under drugs.
Worest place.Showed @ 07:15 for 08:00 appointment now 13:00 unloading not completed.
People inside very nice...gate guard very rude about 2 hours to unload 16 pallets.
Seven hrs unload time! Personally I would be ashamed for anyone to know that it took me all day to do a 30 minute job!
This is a trucking company. Outside street parking for trucks who come in off the road limited parking.
Unloaded me in 30m
It sucks takes forever and charged way to much for taking off four pallets
8 hour unload
10 hours to unload by appt
Very bad company, got here at 4:20 am,appointment at 6 AM finish 12:20.The lady at the receiving office she’s watching stuff at the computer for herself
Had 8 o clock appointment time go right to a door and it still takes him 7 hours to empty out 16 pallets and charge 374.00 it is ran by idiots