I had a great experience. Mr. John and Anthony took care of all my needs. It was closing time but they assisted me with no problem. Very courteous and polite. I will definitely recommend this location and this is where I am going to continue bringing all my vehicles

Erin and Jr was AMAZING!! My service was quick and fast. They kept me updated and informed about everything going on with my Suv. I will be back. If you need help come here! They are also open on Sunday’s.

Very friendly! They were clean and very neat. Made sure my car was serviced in a timely manner as well

Aaron and John are completely wonderful people and fun to interact with. They help with anything and everything possibly. 10 stars for excellent customer service

I came in to get a tire repaired. Erin and John were so nice and detail oriented. The service was great and quick. Not to mention very reasonable. I will definitely be back for all my brakes/oil changes/ tires.

Everytime I get my tires I go to this one. The staff there is always helpful and very polite. If they find anything wrong with my vehicle they always take me into the shop, show me with great explanation of whats wrong. And they are truthful and trustworthy because I have the knowledge and ability to work on my vehicles and they never bs me.

I recently had some work done at Mavis and I must say it was awesome! They gave me a great price on tires. Also, the staff is so friendly, especially J.R. at the front desk. I enjoyed my experience and even bought the 5 year tire warranty. I highly recommend them!

Erin and her crew is wonderful! If your area stop by and get some of this wonderful experience...amazing place hands down

I highly recommend! Erin and Mike got me done in no time. They were very professional & helpful. The prices are very reasonable. I will definitely be coming back.

I got my brakes done. The staff was very nice. Great service!

Those guys provided great service and quick with the work I will come back again they give warranty’s on everything

Great place to get you vehicle repairs.The Staff is very knowledgeable about vehicles and whats going on with it.. The Integrity ofvthe staff is awesome!! They are really there to help you and look out for you safety. Thanks guys I made it home safe and sound to Arlington TX!!

Very friendly and quick! Goes out of their way to make sure the customer is satisfied with the services!!

Ended up getting a flat on the way home & Mavis made sure I was taken care of. I would recommend to anyone for your car services. Customer service was exceptional from the moment I called to walking in. Thank you mavis, go to them if you want amazing service and to ensure your car comes out in the best condition!

I love love love Mavis. Aaron was such a blessing to me! I have been getting my car serviced here for 3 years and it is always so professional. So worth it.Came back on Sept. 29 and again was blessed with coupons and discounts!!! I love this place. Always so nice, so professional, and works so fast. Also always fixes every single problem with my car and always explains what the problem is in a lot of detail so I can understand. So thankful.

I was displaced due to Hurricane Ida and needed tires badly. Stumbling into Mavis Tires and Breaks Jackson was the best decision I’ve made in a long time. The staff were so courteous and knowledgeable! They were able to get me back on the road, safely and even helped me to stay within my budget! Thanks Mr. JR and crew!!!

Y’all go see Erin and her team at the Jackson store, they will treat you the absolute best!!!

I made an appointment for brake pad replacement. I dropped the car off a couple of hours early for the appointment to insure they had plenty. Of time to complete the job. I did not hear from them all day so called one hour before closing time and was informed that someone was supposed to call me saying I needed additional work (no additional work was needed) and nothing was completed. They are either not qualified to do the work or dishonest. This was the was the second attempt for this service. The first attempt was not completed due to them not being able to fi d the correct tool. I would suggest that you consider using another. Company before wasting your time.

For great automotive work with an up beat atmosphere go see erin in jackson

Great place to do business. Great atmosphere: Dana, Tod, JR, Michelle, Michael lead the way. Great people. Im very pleased with them and the service. If you need tires, come to Mavis Jackson. Drop your car off and shop at the walking distance Target and restaurants

Great customer service! Friendly staff! Great deals!

Jr was awesome to work with in the Jackson store. Got me in and out quickly without an appointment. Could be happier.

John was very helpful and real thorough with what was be done with the vehicle.

JR was completely awesome on a Sunday night I add!!!!! He really took care of me and entertained me the entire time. He immediately addressed my needs. Awesome work JR

Great customer service from jr and Erin today.

I do not recommend this location!!! I basically went up there and called for a week about getting my tire fixed for a slow leak!! Apparently management isn’t on the same accord!!! I was given different answers from 3 different people particularly Erin, J R and John! Please avoid this location!

Wonderful staff!!! I needed three tires and an oil change; I came in at the last minute and was welcomed with a smile. Superb!!!!!!!!!!!

ERIN THE STORE MANAGER AND J.R.( customer service representative) were extremely nice and informative. Ill definitely be coming back.

The best! There’s a reason they’re always busy - they are trustworthy, kind people, and the prices cannot be beat. I will not take my car anywhere else as long as I live in Jackson! As a young woman, I really value their transparency and kindness.

I’m from Louisiana and stop by here for an alignment and brakes ! Customer service was great and the staff got right to the job ! My truck driving likes it’s new I’ll truly recommend you to come here first before any other repair shop

I have had the best customer service experience at this location all because of one special gentleman Mr.John.....How wonderful it is to meet someone who cares about your needs and help when hes available.......Mavis is the place to go for all your car needs and say hello to Mr.John and watch him work in your favor and with a smile on his face......Thank You Mr.John

Service was Wonderful!!! Mechanics took time to explain & show me the issues with my car..OMG what a relief.. Especially from a gal of Myself only know how to put gas in car... So Highy recommend for guarantee Excellent Service!!!

Update: had to go back to Mavis to get parts replaced. JR was very helpful and gave amazing customer service. Mavis has become my go to for my vehicle.This is my second time visiting Mavis and I’ve had great experiences. John was wonderful with customer service and listening to what I had going on with my vehicle. All other staff members I encountered were just as friendly. Very professional and quick. They have become my new tire and oil place

I have had a very good experience here they are all about helping and getting up and back on the road And the workers here are so awesome and John did everything in his power to make sure I could be a Happy CustomerThank you Guys keep up the good work

Erin and BJ stayed late to get my Job completed thanks so much to the both. Professional and courteous

John was extremely helpful and professional. I would definitely recommend Mavis to anyone needing car service!

They Were Really Helpful With Changing My Tires And Letting Me Know I Was Riding On A Blowout Waiting To Happen (Cracked Rim) I Suggest Coming To Mavis For Everything Tire Related

The staff and workers were awesome and got things done in a timely manner! Great people!

Highly recommend this location. they have been helping me for sometime now but yesterday they went above and beyond to make sure my vehicle was safe to drive. the staff there are absolutely amazing...

Mivas Tires and brakes were amazing in the customer service that they provided. They told me my issues and even showed me my issues, and proceeded with completing the repairs needed. 4 Brake pads, 4 roters, 4 new tires, and an alignment all completed within 3/4 hours. Highly recommend this company! 👌🏾

We came in from out of town (Houston TX) and on our way leaving we noticed that there was a nail in the tire. We came to Mavis on a Sunday and it was open. John provided us with excellent customer service and repaired our tire in a timely manner. He is the true definition of southern hospitality. I would recommend this shop to anyone especially if you are from out of town, you are in great hands!

Erin - Hardworker & MotivatingJohn - A Excellent HelperErin - very nice and helpful. Her and her team got me in and out..

Thank you Erin for great customer service and took great care of my car.

I had a great experience with Erin and her team today. They got me in and out.. Very professional.

Very Unprofessional location. John MOM wasnt very courteous too his customers. I want be coming back too this location. If I was owner I would evaluate business practices at this location.

On our way to the beach......BLOW OUT?!!! 7 hours from home and needed tires ASAP ....on a Sunday. 😰 No worries! Mavis had a whole new set for us and at a price that beat Wal-Mart’s pants off! Back on the road to the beach in no time!! Thanks for being so cool! Shout out to JR!!

I highly recommend Mavis Tires! They have the best service I have experienced in a long time when it comes to my car. I am from out of town, but I gave them a call, explained my situation, and the helped me out in a pinch! They were able to professionally recommend a tire I had never heard of, but worked within my budget and was high quality! I would 100% purchase the tire they recommended again, and I would most definitely return to Mavis Tire for their services. Their kindness, understanding, and great work made my week and I am grateful they were there to help!

Dog head Jr. 1&2 deliver good customer service! Come here and always fix my car the way it should be. Thanks.

We had a flat tire four hours from home! And they made the experience so much better, they got us in and kept us updated on where in line we were, and got us in and out. The absolute sweetest people!

Erin had great customer service and communicated well with me with the service of my truck

Always great service and friendly environment. Its always a joy getting service from respectful people.

Great customer service by John he was able to help and work with my strenuous college schedule!!

BIG JOHN AND JR have really great customer service and finished the work on my vehicle sooner than I expected. Thank you!

The staff was very professional and courteous. They really express care and concern for your vehicle and your personal safety. I will definitely return their for business.

I really like going there, the person at the desk was so nice and friendly. It is clean in the waiting area.

Excellent service! John and Dana were really helpful with getting my car taken care of. The regional manager truly cares about his customers. Great customer service!

I brought my car for a new tire, excellent customer service and job well done.

I have been coming here for several years now and I have always had a good experience. However, this last visit was absolutely amazing!! Great service with a knowledgeable and considerate staff. Thanks JR and Dana!

I had a blowout at a job I was trying to quit and thankfully Mavistire was within driving distance. They were able to service my tire at a wonderful price, let me know my other issues and got me on the road again in a jiffy! The salesman John was such a soothsayer to my negative vibes!! He definetly helped calm my nerves and spirit!! Its such a wonderful thing to experience quality, caring customer service. Thank yall!!!

Service was amazing! I particularly worked with John, who was very helpful. He even educated me on checking my tire tread and several other helpful hints. They were very professional and accommodating with my work schedule. I will definitely be back!!

Excellent customer service and care. I love their work environment.

Stopped at Mavis store in Flowood, Ms. Asked for 245/75/16 10 ply tires, hwy thread. Truck came out with all-terrain. After sitting for an hour and twenty minutes,I accepted them. On the way home it viberated pretty good. I called to take it back for rebalancing. I was told tomorrow would be a better time. Decided to check tires, NOT 10 ply they were 6 ply. Air pressure in rear tires 75 psi front tires 52 psi. Went back to have tires rebalanced and after waiting about 30 minutes they told me it was going to be awhile because of just one man working!!!!!

Mavis has been a huge help for me when my tires wore out! 10/10 would recommend

Great customer service and friendly staff! Clean and welcoming environment!

The people are nice and welcoming to customers, they also do good work for a decent price. But that’s where the positives stop. I stood at the front desk waiting to be check in for about 15 minutes, even had enough time to step out and smoke before being checked in. I had called yesterday and made an appointment for 11am, and when I was checked in, I was told that even though I had an appointment, it would be about 2 hours before someone had time to work on my vehicle. There were 3 people inside, including myself. As someone who works in the automotive service industry, you take care of your customers who are waiting at the shop first so they don’t have to wait, and then work on the customers who dropped their vehicle off. Sitting in the waiting area for hours on end for nothing more than an alignment is unacceptable, if I had the chance to get my money back I would. There’s no reason anyone should wait that long for an alignment.

David and the crew at Mavis always do amazing work. Weve enjoyed every service experience. Fair prices and great service.

Anthony did a great job on my alignment it ride like new

These guys are so awesome, I have been a loyal customer since they were Upton! They do a phenomenal job every time! Thanks David and jr

The customer service is AWESOME!! JR was very helpful! Go check them out!

I was very impressed by the cleanliness of the waiting area and that the staff remained masked up even while working on my car. I will definitely recommend to others.

This place was great. worked efficiently and communicated well with me about not car. highly recommend!!!

Such a great experience....they were ABSOLUTELY professional and knowledgeable about all things VEHICLES. The Staff (especially Miss Dechelle) and the Mechanic (Mr. Dexter) were EXCELLENT. I would have given more stars if possible and this place truly impressed me.Good Old FashionDependable ServiceDr. K Johnson

John was great helped with all my issues!

They provide excellent service. They take cake of their customers.

Waited for over 5 hours to get a set of 4 tires installed. While on the phone saying I was ready to be finished, the receptionist said “and we can’t wait for you to leave.” I don’t recommend that anyone support this business.

Good service from Erin! I recommend asking for her !!

Great experience. Staff was very attentive and made a real effort to make sure I was satisfied with their service. I’ll defiantly be a repeat customer.

Jr. Is awesome he was patient, explained everything to me and really solved my problem. Thanks Mavis he is really a jewel.

I greatly enjoyed and respected their help gr8 service reasonably price and Ms. Dechelle was a wonderful help and savior

Very nice every time I’ve come. I think I’ve had 2 patches and a tire replacement from nails. Gets done pretty quick despite how busy they get. I always book an appointment online first. Lovely staff, takes good care of me each time! I’ll always come here for tire problems!

Erin And JR provided great service

Erin was awesome!! She showed me why I needed tires and brakes!!

Great fast friendly service, with a smile. I love it here

Absolutely amazing service 👏. S/O to Dana and the crew! Highly recommended

I came in to have my tire pressure checked on a Sunday and was pleased to be able to have a swift and pleasant experience while being assisted by John, who clearly explained everything that was happening with my vehicle. I would recommend Mavis Tires to my friends and family.

J.R. And his team have to be the greatest guys on the planet. I got a flat tire and they put on my spare tire to help me get around. No tire shops in Jackson had my tire. They ordered one for me but over the weekend the winter storm hit. They called me everyday to check on me to let me know when my tire would arrive. They even went so far as to pick up my tire from the warehouse to help me get on the road. They took a personal interest in trying to get me back to Memphis safely. I appreciate them so much and I feel like they are family. Thank you soooo much. I would have never gotten home without you.

Great service very informative and patient. High recommend if your have Alignment issues.

The manager Drew was the only one working on today and he was so very helpful. Although I had to wait until he finished with another customer, he was still very helpful and let me know everything that I needed for my truck. Go see Drew at Mavis you want regret it.

Great customer service and very professional

Great service by Erin from start to finish

Erin and john was very profession and delivered outstanding customer service

BEST MAVIS TIRE CENTER IN THE STATE!!!!

My dad recommended me to this location. Dana was very friendly and helpful!

Great detailed, informative and friendly service!They also gave me a discount on top of a discount!

Today April 27th @12p these people are the nicest people Ive seen in a long time omg Im going there for everything! Its unbelievable how nice these people are! I love yall truly yall forever new customer

Friendly staff and great service!❤️

Very professional atmosphere! Manager Drew Cox is very helpful and extremely knowledgeable in maintaining the various vehicles we own.Weve trusted Mavis with the safety of all our vehicles for years.VERY satisfied with THIS location.

Took my car in for an alignment. A very friendly and welcoming staff at the front desk. I travel often and during business with other places out of state and its good to know my home state and local businesses have competitive prices and great service as well. GREAT JOB!

John was very helpful and nice in getting my tired checked and ensuring that all of the air pressure was good. He also made sure that my tire pressure light was turned off. I was very pleased with my service

Needed a tire before heading to my grandkids game. Pulled up at Mavis waited about an hour decided to ask how much more longer. The guy explains to me there is a 2 to 3 hour wait. Omg that was the first time I heard there was a 2 to 3 hour wait. He says check your email. I dont have a email from them . I was not asked my email address. Anyway no big game nothing but disappointed. There is only one person doing tires and two ppl working inside. If this was brought to my attention before hand I would of went to Walmart and been at the game by now whole evening spoiled Thanks Mavis