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Gateway Tire & Service Center
3004 John R. Lynch St, Jackson, MS 39209, United States
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Gateway Tire & Service Center

Comments
Da
Review №1

Excellent service. Great deal on 2 new tires. I didnt even have to wait long to have them put on. I was in and out in about an hour.

He
Review №2

My husband stated that he was helped and liked there service.

TI
Review №3

Awful Awful!! I requested a diagnostic test and they did not complete one; therefore, I paid for something that WAS NOT CAUSING THE PROBLEM! A VERY DANGEROUS SITUATION. THE cashier was rude and did not want to listen. It wasnt until afterwards did he test drive my car! I waited 5 hours for them to tell me what they could have did in 30 min. Overall, I took my car to another mechanic and he discovered i needed brake pads/rotors as well.How was that NOT in my car report?? GATEWAY DID NOTHING- OR NO DIAGNOSTIC AND THEIR NEGLIGENCE COULD HAVE CAUSED ME OR SOMEONE ELSE TO GET HURT!! GATEWAY DID NOT BOTHER TO EVEN TAKE MY TIRES OFF BC THE ZIP TIES WERE STILL ON MY HUBCAP! SHAMEFUL BUSINESS... DONT GO OR SEND YOUR CAR. NEVER DID A DIAGNOSTIC ON MY CAR AND THEY ARE VERY UNPROFESSIONAL....SAFETY STILL DOES MATTER!! LYNCH ST. LOCATION

To
Review №4

The Branch on Lynch St. Really takes care of me when I need service done! Excellent customer service! Those guys are awesome! I wouldnt have anyone else seeing after my tires! Hands down! Excellent place to have service done to your vehicle!

Sh
Review №5

Was driving from LR, AR to Mobile, AL when I had a low tire warning come on just outside of Yazoo City. I stopped and added air, but pressure kept dropping. I stopped here and Lawrence took excellent care in getting the nail out and getting me back on the road in no time. These were brand new tires that I purchased before I left town (just so I wouldn’t have to worry, sigh). Thank you Lawrence!! I highly recommend this tire store!

MI
Review №6

I went in to get a new set of tires and spoke with Lawrence. He definitely knows what customer service is all about. He genuinely cared about helping me choose the right tires for my truck and at a great price. I will definitely be purchasing all of my tires from Gateway Tire in the future.

Ha
Review №7

Great prices good workers help in every way

De
Review №8

Fast and friendly service with Colby and Lawrence and Brian

Do
Review №9

They are by far the rudest and unpleasant workers Ive ever dealt with. They had a very poor attitude. I will never go there again. Also, they dont wear mask and very sexist nasty mouth pigs.

He
Review №10

Fast, reasonable service

Da
Review №11

Treat us like family..

Sc
Review №12

Excellent service

Je
Review №13

Poor customer service I took my SUV in twice now to get a flat tire repaired and a tire rotation the first time one of the tires was not repaired and the tires was not rotated this time one of the tires was repaired but still no tire rotation was done I will never use gateway for new tires again next time I need new tires I will use Walmart

tw
Review №14

Best prices in Jackson and a knowledgeable staff

J
Review №15

If you need tires this is the place. They went out of there way to help me and it was worth it. L.B. is the guy I talked to and he is a really cool dude to deal with.

Le
Review №16

Gateway always take care of me n my tier needs ....the r excellent n very very professional....😊

Do
Review №17

Clean, safe, friendly, moderatly price, the shop, didnt have the tool to take off my spare tire

Li
Review №18

Gateway gave HONEST feedback on the vehicle! The parts arrived as quoted. They only specified the needed services and did not try to recommend extra, unnecessary repairs. They were clear stating what I needed and did not need. Its refreshing to go to a car repair place where the people dont try to get over or bamboozle, especially women. My aunt spoke highly of them as well! Very pleased!!!

de
Review №19

Colby & the rest of the staff were awesome.

Sh
Review №20

The people here are awesome. They straight to the point. This gateway is the reason I mess with any gateway tire shop. Thank you guys

Je
Review №21

I would definitely call before I come next time. Seems like the only guy that changes oil went to lunch. It was over a 2 1/2 hour wait before my car went to the back.

Na
Review №22

The guy they have working today must not want to be at work today. I need 2 new tires but Im only getting one because of the price. We have gotten tires here before and it wasnt as expensive. I guess because Im female they taking advantage. I will send my husband next time. Geez

BK
Review №23

I couldnt believe it when they told me that is was NO charge for repairing my tire that had a nail in it. I thank God for that. Good customer sevice is rare these days. Im so thankful I went there. It was closer to me. I am over joyed. Thank you so much.Gateway Tires and Services.

Qu
Review №24

Awesome service. Hardly no wait time at all. And my car is not a domestic.

Se
Review №25

Always a helpful place, even when you just need air out into your tire! Great Customer Service!

Do
Review №26

I have been coming to Gateway at J R Lynch for many, many years, and I am a very satisfied customer. Every time I come in for service, the staff is very friendly and the service is superb, and everything is done in a very timely manner. And, I would like to say, special thanks to Mr. Mickey, who is always so very kind, his customer service is extraordinary and he always goes above and beyond the call of duty to make sure every experience is an excellent one.

La
Review №27

Adequate, but slow. Prices tend to fluctuate depending on who you speak to. But, quality of products are good, and warranty good. Sales associate knowable.

To
Review №28

The quality of service was great but I advise anyone to make sure you have the time to wait if you are not leaving the vehicle 🤗

Ea
Review №29

The guys in the shop great but guy in the office that drives a white Tahoe r suburban need to work on his customer service skills pulled up with no consideration for people standing n driveway

Bi
Review №30

I picked them because their customer service on the phone was excellent.

Li
Review №31

I went to get a front end alignment on my Toyota Camry at 8:30 a.m. I called before coming and they stated they only had two vehicles. I did not leave until 12:00. This establishment is not as fast as the reviewers said they are. I half my day off waiting for a simple front end alignment. Not a very happy customer.

Gr
Review №32

Excellent work

Ka
Review №33

My first time using the service was great which is why I went back a second time but my experience the second time was horrible. I called a day in advance for a tire, got there when they told me to come & the tire wasn’t even there. Was told to come back the next day, got there & the tire still wasn’t ready. Just overall a bad experience & lost me as a customer for the way they handled the situation.

De
Review №34

The best and most courteous workers around. Help a lady out with answers to her question.

De
Review №35

Fast and friendly service techs!

To
Review №36

Great service, great pricing, highly recommend for your car services.

Ve
Review №37

Awesome service and low prices

An
Review №38

I purchase my grandson a tire in Nov. last year he brought it back because the tire was wore after 6 months.Your rotten sales just because he sit behind a desk does not know how to talk to people if you are not a people person you should not have accepted the job that you have a little authority sometimes goes to your head because he had forgot the phone number the tire I purchase for him in my account you did not have to treat him like I had bought it from someone on the street from someone hey if you do not have customer service skills you are in the wrong business talk to people the way you would want someone to talk to you.

La
Review №39

Great service, fast, courtesy and knowledgeable. Want take you to bank or rip you off.

ro
Review №40

Great service. Great staff. Thanks for your help.

Da
Review №41

A good tire and repair shop

Le
Review №42

Very helpful good prices

Ju
Review №43

See Colby the manager! Good person

Ry
Review №44

Great customer service!

Ga
Review №45

Great costumer service

Jo
Review №46

Great customer service!

An
Review №47

Fast service coursey

Da
Review №48

Always do a great job.

Ch
Review №49

They do good work.

Ni
Review №50

No comment

sa
Review №51

Fast friendly service with great pricing

Ch
Review №52

Great place for tires

St
Review №53

Great group of guys!!

SM
Review №54

GR8 tires THX

Cl
Review №55

Fast and great service.

De
Review №56

Great customer service.

Pa
Review №57

Quick and friendly staff

Ch
Review №58

Good service.

Sh
Review №59

Great services

Ri
Review №60

Good service

As
Review №61

Great

Mi
Review №62

Great people

Je
Review №63

Great

Am
Review №64

Great service

Al
Review №65

Good

Ta
Review №66

Quick Service

La
Review №67

The staff was very helpful.

Li
Review №68

2 new tires, in and out in less than hour. Great customer service. Nothing else needs to be said!!!!!

Information
6 Photos
68 Comments
4.2 Rating
  • Address:3004 John R. Lynch St, Jackson, MS 39209, United States
  • Site:https://gatewaytire.com/locations/central-mississippi/jackson-2/
  • Phone:+1 601-352-3611
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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