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Automeister II
720 1st Ave NE, Issaquah, WA 98027, United States
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Automeister II

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Ja
Review №1

On 9/7/21 2pm wife parked at Factoria Target Store, was inside for 30-mins, returned to car to find catalytic converter cutout. Alan at Automiester II is THE MOST TALENTED & CARING person I’ve ever met at an automotive repair shop. Owner Jocko is hilarious, and like Alan, genuinely cares about his customers. I can’t imagine taking my company vehicles or my personal vehicle to anyone else. THANK YOU Alan & Jocko !

M
Review №2

Friendly staff. Business offers 15% off services with Costco card. Highly recommended and I will definitely return.

Mi
Review №3

Jocko and Allen really took great care of us! Very clean and organized shop catering to the higher end car, and attention those types of vehicles need. Highly recommend!!

Ju
Review №4

Take your car to Automeister ii in Issaquah...you will not be disappointed. Friendly staff and great work. Special shout out to Alan who went above and beyond with customer service. Very much appreciated!!!

Al
Review №5

These are excellent people who really go the extra mile to make sure youre taken care of. They made a customer for life with me for my beloved VW. Highly recommend!

T-
Review №6

Automeister should be the only shop you go to. Amazing humans and excellent customer service

Ni
Review №7

What an awesome shop. Cannot speak highly enough of the care that was taken of us.Took our 99 Eurovan here and had us up and running in no time.Owner is and incredibly kind man.

Fo
Review №8

Jocko and Kerri always take care of their customers and run a highly competent and extremely professional repair facility. Weve always been blown away when weve visited (and their new shop is awesome!). Keep up the great work and thank you for everything!

Ti
Review №9

Quality work, friendly service great business! Ive been using Automeister for all my engine service needs even though i have them service non-German cars and even my boat. I love these guys!

En
Review №10

Back in November our Audi Q7 started to rough idle and was not drivable. We took it to Audi of Bellevue and was told that the vacuum lines were bad causing the rough idle and that the alternator was also bad. They then said I would need a carbon build up cleaning, mind you it had already been sitting at the dealership for over 2 weeks. I was quoted almost $6k for all the work so I had it towed over to German car specialist where they told us after running a diagnostic that it was the vacuum lines causing the issues. They quoted me about $400 less than the dealership to do it so we went ahead and had it done. We went to pick up the car to find out there was no change in the rough idle and was told by the tech that he knew it wasn’t the vacuum lines causing the issues when we brought it in but was told that’s what he was to do. Frustrated we drove it home rough idling and dying at every stop. I had gone to Jocko’s shop before for some work on my bmw and was very satisfied with the work. I called and Jocko said he’d look at our Audi and when I told him it didn’t run due to rough idling he told me not to worry about it and would come pick it up at no charge. Then second he got the car in the shop he texted me a pic of the problem and it was unbelievable what the other shops were trying to rob me of. All this time it was a breather plug and Jocko got it done without costing me an arm and a leg and to this day car is running better than it ever has. Shout out to Jocko and his crew for the awesome service definitely my go to from now on!

Ty
Review №11

Professional and courteous staff, quick service, very reasonable prices. Simply the best!

me
Review №12

I took my car for repair and they estimated over 2000.00. When I said that I would have bring the car back at another time because I couldnt afford it. Then they gave me a bill for over 200.00 dollars for inspection which is outrageous. I have had to go through different shops from small to big shops ranging from 10 to 60. I didnt think that it was fair for them to charge me this much money just for inspection and also they should have told me about their fee up front.

Da
Review №13

Honest and professional mechanic.

Re
Review №14

So happy with my first service here. They got me in right away, and although the price wasn’t what I wanted to hear, it was better than the estimate I got from my regular garage who doesn’t know European cars...they also stayed late on Thanksgiving Eve to finish my car, and were so nice about it, and it was $25 cheaper than the original estimate.. I’m super grateful and thankful and will be using them again for sure.

Ro
Review №15

Outstanding work. They made what other shops considered dangerous or would not do at all painlessly simple. They politely calmed me (the overprotective parent of a shiny new rig) feel comfortable, did great work, under the estimate, and I couldnt be more pleased. Use Jocko and the crew with confidence.

Sc
Review №16

I began taking my Volvo to this shop based on the recommendation of another mechanic in the area. While they have done fine with oil changes and basic work, I have now had multiple experiences with this shop where their diagnosis did not match or resolve the issue we were trying to fix. Furthermore, after always guaranteeing that diagnostic costs would be applied towards the work, they always have an excuse about why they wont apply the costs when it comes time to pick up my car. I have had this issue with this shop 3 times now. Today, the shop owner actually decided to get macho in his refusal to honor their word and apply the diagnostic costs to the work, and then he stormed out of the room in a tantrum. I am tired of arguing with this shop over basic expectations and basic personal decency.

Da
Review №17

They turned around my AC compressor replaced in 48 hrs, including ordering the part. Special thanks to William, the tech for turning the wrenches.

da
Review №18

Best Auto mechanic in issaquah

Br
Review №19

Quality service, fair price, honest advice

An
Review №20

Jocko and his staff go above and beyond for their customers. I can’t say enough about this place. They can handle anything and they stand behind their work. Highly recommend.

QU
Review №21

Jocko is a great guy, always there to help when ever I need it.

Ch
Review №22

Jocko is the best kind of gearhead. Hes clearly got a genuine love for the vehicles he works on, and is a seriously skilled mechanic. My unique vehicle broke down outside of Issaquah less than 200 miles into a 1000 mile road trip and other shops werent interested in fixing something non stock. Not only did Jocko go out of his way to complete the repair, he did it with extraordinary speed and skill. I was on my way far faster than I would have ever expected and drove home without any further problems. Not only do he and his staff do great work at Automeister, theyre genuinely nice to talk with and all around good people. Cant recommend enough. Thanks again!

Sh
Review №23

Jocko is the only one I trust to work on my vehicles. A Supercharged MINI Cooper, 1977 CJ-7 Jeep, Smart Car and a Chevy Avalanche. He can work on ANYTHING. I love the fact that I can walk into his shop at any given time and Ill see anything from a 57 Chevy to a brand new Ferrari.

Ki
Review №24

Efficient. Convenient. Friendly. Reasonably priced. Great communications. Why wouldnt you go here?

Aa
Review №25

Jocko & his staff are highly professional, honest, and very fair. Have always been extremely satisfied with the service Automeister II has provided!

Ir
Review №26

Great honest people

Ju
Review №27

I took my S550 in for the first time. Jocko is great. Im not a regular to non dealership mechanics as I try to keep cars for only a certain time frame so its under warranty. However I love my S550 and needed a solid mechanic in Issaquah. As a business owner in Issaquah I am concerned about reputation myself so Im very picky in how Im taken care of by other businesses. Ive been there couple times now and all Ive received each visit is first class treatment. I would highly recommend Jocko and his staff.

To
Review №28

Jocko is the best

Ne
Review №29

I would advise anyone with a late 90’s – early 00’s Audi to not bring their car here. I took my car in a couple years ago to fix a few things and the results I got were awful.What I took my car (Late 90’s B5 Audi A4 2.8v) in for:1. Engine was misfiring2. Timing belt and water pump replacement3. Small oil leakWhat I got back:1. Engine that was still misfiring (I ended up figuring out the issue myself = faulty ignition coil).2. Timing belt and water pump replaced but workmanship/parts didn’t last. I had to replace the water pump a couple years later due to it causing a big coolant leak (about 40k after automeister replaced it – usually a water pump should last somewhere between 60k-90k).3. A new MASSIVE oil leak (about 1 quart every 2 weeks).4. $2,500 dollars out of my pocket – This was expected so not complaining.5. This is the biggest disappointment. Instead of owning up for causing an even BIGGER oil leak than my car originally had they asked me for an additional 2k for fixing it. No responsibility taken even though the new leak came from an area they had just worked on.In the end I feel like I paid $2,500 and got nothing in return. My car was in no better condition (actually got it back in worse condition) than when I took it in. Hopefully I can save another person from going through the same thing.

Fi
Review №30

Went in to ask about changing the head gaskets on my subaru. Got quoted a RIDICULOUS price and the lady at the counter was very rude. Place seems sketchy, another one of those Sammamish businesses that preys on customers with a lack of knowledge.

Jo
Review №31

SAved my life. Yes fixing your car will always be expensive, stop whinning. Was going to VW to get all 4 brake pads and rotors replaced and it would have been over 2K. They helped me out same day with explanations and helped me with price. It was around 900 something. Also, best customer service.

Kh
Review №32

Great shop. The business side (e.g. callbacks, updates, etc) is good, but not quite on par with something like a dealership -- but still totally fine. Mechanically, theyre great. I dropped a PITA lemon of a project truck into Jockos lap, and he stuck with it, stood behind his work, and bent over backward to make sure that we ended up where we needed to be.tl/dr: Hard customer with a painful vehicle. Jocko always made sure we were taken care of.I would have sent me out the airlock a long time ago.

L.
Review №33

I had failure in my Volvo, while passing through Issaquah; Super friendly staff, squeezed me in and got me on the road again. Thank you so much for the help

Mi
Review №34

I will never take my car here again, if it was the last place on earth. From the start Pam the receptionist was rude, disrespectful, and condescending she assumed I knew nothing about my car or even cars in general. Every time I called to get an update (because they never bother to call and let you know anything) I was told a different story every time, and the time of completion was extended every time as well. I had to correct the mechanic in several instances because of his seeming lack of knowledge about my car (which they say the specialize in) and poor mathematical skills. The labor rate is absolutely ridiculous and over priced as if you were going to a dealer. They also take their sweet time getting your car done, whether or not you have a deadline to make. It took them 2 weeks to diagnose that I needed to replace my engine and another 2 weeks to start working on replacing it. With the terribly inconsiderate costumer service and snail pace of fixing my car, I would have rather spent more money (that i dont really have) going to a dealership or taking it across the country to get fixed. This is the last place you should go for any car if you want to be treated as a person and have your car back in a reasonable amount of time.

De
Review №35

Quality work and valued pricing highly recommended

Co
Review №36

Horrible service!

Pe
Review №37

Great shop great people

Mi
Review №38

Automeister II stands behind their work.

Pa
Review №39

Expensive but great services for my Mercedes.

sh
Review №40

Great to work with.

Du
Review №41

Easy, great service, to the point

Ki
Review №42

Awesome

Information
30 Photos
42 Comments
4.3 Rating
  • Address:720 1st Ave NE, Issaquah, WA 98027, United States
  • Site:http://automeisterii.com/
  • Phone:+1 425-392-3012
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Car service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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