I order two products, both showing as in stock, with an expected delivery in 10 days. It has been 4 weeks and there has been no update to my order status, my multiple emails to them have been unanswered, no one answers the phone, and voicemail memory is full. I understand things can go out of stock, but even now they are saying on the website my items are in stock. They have already charged by credit card prior to shipping. This is awful customer experience and I am very disappointed in this company.

I ordered online July 22. I used PayPal and it was charged immediately and the item was never shipped to me. The company provided little if any communication and I was forced to file complaints with PayPal and the Texas Attorney General as well as the BBB. This company is unethical and you should not do business with them.

I ordered a belt and 1 pair of pants. The belt that was shipped was not the size belt ordered. The pants ended up being a a bit small and needed an exchange. I did have some trouble getting ahold of them to get order corrected but they did reach out and explain the delay in response. They sent out the larger pant and the correct belt the same day they reached out. I appreciate them getting me what I needed! Would buy from again.

Ordered a pair of Karate shoes from Amazon going thru their store. Needed them for an appearance ordered them 1 month ahead of time. Never received then, finally got ahold of BB store. Owner gave me credit and said he had another brand in stocks and would send them right out. They didnt even begin shipping process until a week later. Finally received them a week after I needed them, plus they didnt fit. Ran way smaller than normal size. Mailed them back, store received them on Friday June 18th, still no credit to my account. I have written emails and no response from them. I will never do business with this store again. Give me my money back asap.B Morse

Friendly and helpful staff. Decent selection.

Really good shop to buy gears for Martial arts.

They dont answer emails in regards to shipments. Ordered a pair of pants April 29th and sent an email asking for an update and as of May 12th, I havent received and answer or the pants.

Been coming here for years! The staff is very helpful, knowledgeable and very patient! Highly recommend!

Great store and very cool guy. Helped me right away.

First time in the store. Signage outside could be better. Great supplies that was in stock. Employee was very helpful and knowledgeable in assisting me with weapons. I came in there looking to buy a few stuff, but leaving with more than I needed. I was like a kid in a candy store. Keep up the good work.

Customer Service and attention to detail are all encompassed in this business. They are wonderful people to deal with and do ship to Canada! Thanks so much for the great product and service.

Bought my gi here for judo for my college judo course. Kind and helpful service! Would recommend!

As a Martial Arts school owner it’s nice to know I have a place to come and shop for anything I would need at my academy. Service is great and the people always spend time talking with me and getting to know me. They care about what’s going on with my academy and my students. I recommend shopping here.

Very helpful.Had what I needed.And great sense of humor...=)We come here for all of our martial arts needs.

Absolute worst experience ever. They couldnt deliver it for their reason and it was returned to the seller. Ive been waiting for 2 weeks now but they still havent refunded me the money. And I called the customer service then that redneck dude is saying it that its my fault lol

The Gentleman I talked to and made the purchase through was professional, helpful and expedited my order as requested. The package was ordered within minutes of placing order and arrived in 2 days. Thank you and we look forward to doing much more business with your store.

Very helpful costumer services, and great prices. Great place for all your Martial Arts needs.

Never buying supplies form here again!!!I placed an order on Saturday and received a confirmation email that I placed an order over $100 which they took out of my account right away no problem but didnt hear back from them so I called today to see what the status of the shipment was and they said they are waiting on one of the items to come in on FRIDAY!!! I was so upset because I did not received an email or call saying hey jut letting you know we are waiting for an item to come in and we will ship it out asap. I understand on the website it says it can take up to 10 days to ship which is fine with me but whats not fine is being in the dark with my shipment status !!! I talked with the manager and he was rude and I stated I would never do business with him again and he said thats perfect . I dont recommend this place for supplies or bringing your child there for any martial arts especially wth that attitude.

Want into buy a gi for my son. My son was not with me at the time. Holan waited on me and basically said he was not able to size him without being there. I said he was 6 and weighed about 50 lbs. I showed Holan some pics of my son and he said sorry he needs to be here I can not tell by the pictures. He just seemed uninterested in even showing me what was available. I also had a friend with me and he felt the same. He wouldnt even let me make a judgment/decision of my own. I dont know any store that sales clothes that would say I cant help you cause you didnt bring your kid. Most adults can tell what their kids can fit in especially if its in front of their face. Also Ive bought gis for multiples of kids and me over the last 15 years.

My order was exactly as advertised and showed up several days ahead of the anticipated delivery date. Very happy

Great place. Has a wide variety of martial arts equipment and apparel.

Great store. Meets my martial arts supplies needs for my students.

Went in there a little intimidated looking for a costume prop (belt); awesome customer service; the gentleman even took the time to show me how to properly wear and tie my belt. Very greatly appreciate it!

Ordered a gi top from here. Seller was very rude and charges a 20% restocking fee on top of return shipping for a new condition item return. Sellers policy states otherwise but he still refuses to refund my money. Seller refuses to give full refunds on products even though they are returned in new condition. Seller critiqued me on previous orders to try to justify not giving a FULL refund. Order elsewhere if you think you might have to return the item for any reason.

First time here,I bought Kamas and the service was great and people were nice.

Quick, personal service. Good quality gear at a fair price.

The employees really know their stuff very knowledgeable in most martial arts. Will shop here again!

Best service we ever had buying martial arts equipment by far

The greatest store on earth for all of your martial arts needs !

Love this place it always has what I need and awesome service.

Great experience. Very helpful sales staff.

Always good service. Pj was very helpful.

Great things for Martial arts

Great Store. This place has a huge variety, its like being a kid in a candy store. If there is anything you, this place will probably have it.

I bought the gi from them and they are really rude. Seller refuses to give full refunds on products even though they are returned in new condition. Because I never opened it and first of all it just never came to my hands.

Excellent Service and the right price. A match made in heaven.

Horrible experience. They sent the wrong gi, I had to take pictures of it proving that they sent the wrong gi. The correct gi was out of stock indefinitely, so I had to return the gi. They wanted me to send the gi back without issuing a return label. When they finally did issue a return label, it didn’t work so they had to issue another. I will not be using their service again.

Very friendly good customer service. Bought my first gi here.

Very helpful and educated Staff. Lots of variety..

The staff was helpful and pleasant and theres a huge selection!

Excellent service and friendly staff. Ask for Preston!

I ordered all the time off their website but decided to go to the store we went to store was disappointed because we got charged way to much when they have same thing on their website cheaper so I had to leave a one star very dissatisfied with the service in store.

Bought Christmas gifts for our students. Service was friendly & helpful both on the phone and one I arrived!

Great service! Everything you need to train.

Good selection and very knowledgeable staff!

Great store and great owner!

It was great and they knew exactly what I needed, and at a great price!!

Great customer service...

Good place to Shop

Good people.

Excellent service!

Awesome store!

Nice service

Very helpful

Got the sparring gear in time

Justawesome