First time civilian customer in replacing my 5lb fire extinguisher. Nick at customer service, new employee, was super respectful and kind. Very friendly and super helpful. Rest of the employees were also super friendly and very attentive to any questions I had with pure honesty feedbacks. Will definitely come back for more of their services
Marisol was very helpful. Explained everything I needed for my business.
Love the customer service, and the time, price was perfect, very honest team, they explain to you many times if needed what is being done to your extinguishers. thanks to Bob and his awesome team. keep up the great customer service.
The people are VERY friendly and helpful! Great company to fit all your needs!
I called on June 17 to purchase and install some fire extinguishers for a commercial space. I explained I needed it done within a week; I was told that was no problem, and she would call me back with a time. I called back the next day; same thing. I never heard back, so I found what I needed elsewhere. Maricela just called me today (July 7) to say they were in the area and would do my service today. I indicated what I needed (not servicing) was taken care of weeks ago; the lady hung up on me. Classy. I saw a lot of 5-star reviews for this company, but Google Reviews failed me this time.
The owner and his sons are hands on! Great customer service and very knowledgeable about their business. I was in there yesterday to pick up some fire extinguisher brackets and came out of there with more knowledge about fire extinguisher than I ever thought I would need!... Please give them a try, you won’t be disappointed.
Thoroughly knowledgeable staff, to the point where they seem to know more than most inspectors Ive dealt with. Super friendly guys to deal with. Huge shout out to Kyle for being so informative, helpful and efficient in getting my former commercial property fire extinguisher replaced and up to par. Will recommend to anyone else I meet!
From Nebraska, working down in Texas, had to get the fire extinguishers reinspected for our DOT certification for our rig and pick up. We called them on our way to Dallas, Yeah, no problem! We can inspect your fire extinguishers. They helped us immediately when we got there. Super nice guys too!
Bob, Bryan & Kyle were all extremely professional, helpful and knowledgeable. They serviced our large warehouse facility in a very timely manner. We will certainly be using them for all our of future fire safety needs. Highly recommend their stellar work!
Not only was the shop easy to get to, but the customer service was outstanding!! In lieu of just taking our fire extinguisher to the back, coming back out and saying it needed to be replaced, Brian checked our extinguisher - explaining what he was looking for - at the counter. Due to the manufactured date, it was time for a replacement. He left ours on the counter and brought out a replacement and showed me the date on the 6-year maintenance sticker for when it was serviced. He was very polite and courteous - he even carried the extinguisher out to the car for me. We will definitely be using Service Fire Equipment for years to come.
Thank you all for your help! From the first call I made to your shop I had the best customer service. Im a small business owner and getting ready for inspections can be very stressful. I called a few other places and just felt more connected to you all. I drove from Arlington because of your customer service. Thank you for educating me on the fire extinguishers, your families customer service and focus. As long as Im in business, youll have a customer in me.
Never in my life have i had an experience like the one i had with Kyle. He blew me, away with all his fire extinguisher knowledge. Top of the line customer service skills as well as being prompt and professional. If Kyle can’t do it nobody can, like the famous poet once said “you better check yourself before you wreck yourself” with kyles service i am confident that i will not be wrecking myself. 5 stars
What a great business this is! Customer service was awesome. Bobby helped me out a lot. Definitely worth recommending! Thanks guys!
I had a job in town and had lost a bracket for one of our fire extinguishers. I stopped in to buy a bracket and the gentleman working there went into the back and got me one and gave it to me at no cost. Great service. Much better than the big box stores and plus I like to support the small local businesses.
A great company that truly cares about its customers! I first contacted Service Fire after a friend highly recommended them! Bryan was very attentive and was able to address all my questions! I will definitely be recommending them !
Highly recommend these guys! Brian was more than willing to explain everything I needed to know about our extinguishers. We were on a time limit and they were able to show up THE SAME DAY. Definitely will be continuing my business with them!
Hey my mans Bryan was extremely Proffesional he made me feel so great just by the conversation. I went there quick and fast and he got the job done . God bless we need more leaders like him . Service fire equipment is the best.
Bryan is very helpful, polite, and knows his stuff. Had me in and out of there for an inspection in a very timely manner. 100% recommend this company.
Great service from beginning to end. Very knowledgeable staff and great attitude. Every year i pay them a visit and Im always pleased. Thanks guys for all the help.
Absolutely incredible! We called a day early to get pricing on a single-extinguisher inspection and tag, walked in the next day and was out within 10 minutes. Super great folks, and I would highly recommend!
Great family business that I have been using for 20+ years. I will never use anyone else! Bryan was very helpful and kind. Again, GREAT BUSINESS!
Family owned, professional, and amiable environment! From the moment I stepped foot inside, I was greeted by Bryan. He took great care of me and even helped me take my fire extinguishers back to my car ! Great first time experience !
I received very fast and efficient service. After being greeted by Bryan, I knew my business was in good hands. He was very knowledgeable!
I highly recommend these guys. The tech. Named Kyle is very passionate about his job, and he cares about his customers. Thanks, guys
Great place with excellent service, these guys help me fill an old extinguisher for a retired vet, said it was a pain but got it done. highly recommend for fire service equipment. can’t thank them enough
Kyle was very helpful. I needed extinguishers installed in my business and they were there the same day I called. Great customer service and great reliable product.
The service here is very friendly, and the staff is extremely knowledgable about fire safety and fire extinguishing systems. We needed our fire extinguisher refilled and inspected for an upcoming home fire inspection as a part of Foster Licensing. They swapped our old extinguisher with a filled, inspected extinguisher at a very reasonable price. We will definitely be using them for extinguisher equipment far into the future!
Great company to work with. They have fair prices, good service, and and very easy to communicate with. Well run company!
Love Kyle!! Very knowledgeable, definitely recommend him to anyone and will be doing business with him, without a doubt in the future. Thank you Kyle for going above and beyond.
I needed extinguishers installed in my business and they were there the same day I called. Great customer service. Kyle was extremely helpful, he kept me updated everything I needed to know when it came to the equipment. I look forward to future business with them.
Wonderful experience, what most impressed me was the customer service I received. Kyle was very professional and answered all questions I had. He works for a great company and is great employee.
Excellent service, Kyle helped me walk through the process of servicing and retag process of fire extinguishers... would definitely recommend to others!!!Good job Kyle!!!
Kyle answered all my questions! He was very fast and efficient and straight to the point! Will definitely be using the service in the future.
Kyle was great! Very professional overall and would definitely recommend him to anyone. Great customer service! Thanks Kyle!
Best in town
WOW!! Talk about First Responders, Service Fire Equipment are Fast Responders!! I called this morning and we had our business fire extinguisher installed less than 2 hours after placing the order! Thanks so much Bobby!!
This place is awesome, I had 4 fire extinguishers and I was given a very good feedback on each of those. Brian is very knowledgeable and helped me understand the details on function of fire extinguishers.
Amazing service!! Super clean and professional! Kyle was her knowledgeable and made the processes seamless!I will definately recommend all my friends and family to Kyle!
Danny is amazing! Extraordinary customer service, extremely knowledgeable and very professional. I highly recommend Service Fire Equipment!
They were really quick & so friendly I’ll definitely be coming back.
Great people, great service! Easy company to work with and very professional; I highly recommend these guys for any of your at-home or commercial needs!
Great service, awesome people. I had a great experience simply getting my fire extinguisher inspected. God bless this family and their business :)
After working in a kitchen for 8+ years this is the best experience I’ve had, wth this company and especially the customer service with Kly Chase. Great prompt service, as well as great feedback on my questions, lead to an overall outstanding experience. Thanks for making my experience so easy. From here on out I won’t use any other company!!
Excellent costumer service!Bobby was very kind & accommodating. Great family run business we need more like them!
I brought a fire extinguisher to them to be recharged. They got it done fast and were very friendly. I will definitely do business with them again.
Excellent service i grabbed a fire extiguisher and got one inspected . Bobby was super friendly and nice . GO HERE. Excellent company.
Kyle did a great job working with us, He not only went out of his way to make sure we got everything we needed, but he was kind throughout the whole process
Bryan helped me out when I went to get some hangers and maintenance done, he was very professional and kind and got me what I needed quickly!
Excellent experience! These guys were professional, polite, and knowledgeable! I would recommend them to anyone! Thank you!
Best place in town for fire extinguisher sales and service. My go to place for over 15 years.
Great people great service in Irving TX for fire extinguisher needs. Definitely recommend them I had my fire extinguisher certificate in no time.
Bryan has been take care of me very well thanks
Service fire equipment Is the best and friendliest fire equipment place in the DFW highly recommended to all my friends and family
Kyle came and did an amazing job! Very kind and did outstanding work!
Absolutely amazing place. The owner is friendly and informative. Highly recommend!
Great customer service quick and fast and very professional
Great and fast service, reasonable price, both owner and son are very knowledgeable.
We always used this establishment for our fire extinguishers and supplys.we are happy every time
Super fast super cool ppl
These people know what there doing,we have nothing but great experience when we deal with them,prompt service pleasant falks
Awesome customer service great people it was a pleasure doing business
Great service friendly and also awesome customer service came from Lake Dallas to get this service done👍👍👍👍👍
Kyle was very professional and was quick to fix all of our problems and was even able to help with the removal of old equipment. Look forward to doing business with him in the future.
OUTSTANTING SERVICE. Service Fire Equipment came to our facility and outfitted us with the proper fire extinguishers and locations in our building to pass inspection by the fire marshal. They are very knowledgeable and super friendly. They are family owned and operated. If you need any kind of fire extinguisher they can help you. A GREAT LOCAL FAMILY OWNED BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I was more than impressed with the quality of service I received. Kyle inspected my fire extinguishers and was not only knowledgeable, but professional in his execution of services.
Great service, in and out less than 5 mins.
These Guys are great to work with. Always there when we need them
Customer service on point. Answered all questions. Quick & efficient!!
Bryan was super helpful, and very knowledgeable with the equipment!
Had the pleasure of meeting Rick Banda. We have home business and needed our fire equipment updated and serviced. Very professional.
Great service and best prices
Great Service, Thank you very much.
As a new manager of a commercial building, and being naive to the needs of regular fire extinguisher inspections, I called Service Fire Equipment at the last minute and had all of our extinguishers inspected and some charged. Appreciate the fast response!
Great service. Friendly staff.
Great service with quality product.
Very good service and professional
I want you to Believe, what you see at the Irving Service Fire Equipment staff like Bryan who save The House of Hashem Church some money with the purchase of 3 AMEREX Fire Fighting Equipments.
The customer service was great and Rick who help me really knew his stuff Ill be calling them back.
Great service, great company!
Outstanding service and great staff.
Great company, Great People!
Worth experience ever, don’t go to them
Excellent work
Awesome cuatomer Service!!!