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Cowboys Cleaning
2438 W 4th St, Irving, TX 75060, United States
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Cowboys Cleaning

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An
Review №1

This company falsely advertises itself as having experience with post-construction cleaning. DO NOT BE FOOLED! The crew they sent did a poor job overall. I was often on my hands and knees showing them how to clean multiple areas (that they claimed could not be cleaned). What is frustrating is that my wife spoke with someone at this company and sent videos of the depth of cleaning needed. Based on that the representative led us to believe that it would be no problem. Our house had been through major renovations and we needed actual post-construction cleaning not maid service! What’s worse is that the crew was really unprofessional and borderline lazy! They tried to give me attitude when I explained how certain things needed to be cleaned (new wood floors do not need soap and water!!!!). We even provided the chemical to clean the wood floor and they tried to tell us it would not work (even after we spoke with the wood manufacturers multiple times about how to clean the floors). I WOULD NOT recommend this company for POST-CONSTRUCTION cleaning! My wife and I are very disappointed, were shocked at the lack of respect we were shown, and are having to continue to clean multiple areas they poorly cleaned (even after pointing them out to the workers)!!!!

St
Review №2

Absolutely disappointing experience with customer service, and poor cleaning job. The owner was harassing me through bombarding texts and was very rude and demeaning, while the 4 cleaners (2 woman, 1 man, 1 teenage boy)cleaned my home. The owner was telling me to explain why I did not schedule earlier that week (obvious because I cant) and lectured me that I shouldve staying with the cleaners the whole time. She made little to no sense, while making very unprofessional comments. Then she blew me off and said she had no more time to talk because she was at the airport. So out of all the things listed on their services sheet, they completed ~40% well. Everything else is described below.-Tried to up sell me and bill for more, when toilets and showers are included on deep cleaning. Is there a toilet that is suppose to be cleaned before they come to clean? That would defeat the purpose of having it professionally cleaned.-Baseboards still had dust-Floors did not seem like they were mopped and only partially sweeped.-White residue left on most cabinets-light fixtures still dusty-ceiling fans were not cleaned-Door frames were dusty all the way around-light switches werent cleaning well- most walls dusted, but missed large portions on some walls.-sink semi-clean (left residue around sink)-Broke our blinds for a window.-After they were about 90 mins late, they decided to rush the deep cleaning job and finish within 2 hrs for a 3700 sqft house, even though when I initially asked if I needed a post-construction cleaning. I also asked if they would have sufficient time (several times). She said yes, that they should be able to clean everything no problem and would only need a deep cleaning. Well apparently it was a problem since they missed so many areas.If you like to be treated rudely by the owner, wait for cleaners to come late and have dirt pushed around, while paying a huge fee, then this place may still not be for you, since they will most likely try to reschedule you due to their poor judgement or lack of time management skills.It would be 0 stars if I could and would tell everyone I know to stay away. Check their other reviews as their google review is misleading.

A
Review №3

WARNING....! WARNING....! WARNING...!DO NOT use this company if you are wanting a post construction clean. They come in and wrap up within two hours and charge you hundreds of dollars. I ended up having to take the time to wipe almost EVERYTHING down (Cabinets, Walls, Ceiling Vents, Doors, Trim, Floors, and more.) They are probably good at a basic clean, but NEVER would I use their services for a POST CONSTRUCTION clean. I messaged proof of the mess still left behind and they did not even offer to have the crew come back out to clean or offer to provide a discount. DO NOT USE!!! WASTING your MONEY!I will rebuttal to the response form the owners. The house was not still in construction. A couple ceiling fixtures hadnt been delivered due to COVID delays. We literally moved into our home the VERY NEXT DAY! So it was ready for move in. I put my finger on a couple places. I will say I made the mistake of not OPENING EVERY... SINGLE... CABINET and Drawer. I shouldnt have had to.If you use their services, make sure you touch and look at EVERYTHING...!Never cared for a discount. I would have been pleased for them to come out and clean the areas they were not fixed. Instead the response was we will talk with them, thats unacceptable.Ill leave it at that. DO NOT USE THEIR SERVICES!

Br
Review №4

Monica, Maria, and their team was absolutely amazing. From the time they arrived, the started immediately and when I came back, I fell in love with my place. Everything was dusted, my carpet looked brand new, dishes clean, bed made, bathroom… you name it, it was clean. Please use them, I plan to call them for general cleans and seasonal deep cleanings.

Sy
Review №5

The man does not know how to talk to clients. First they communicate on the phone and present different rates and later when they visit the location they end up asking more money. And call us liars. Better learn some professionalism.!!!!

na
Review №6

-The house sparkles each time my team cleans my home. Even my wife likes the service we are provided with our team. We immediately know the difference after our team leaves that our home is clean and fresh. Being two working professionals, keep your home clean can be a task but we no longer have to worry about that with Cowboys Cleaning.

uc
Review №7

We have been using Cowboys Cleaning for years. Jessica does a great job keeping our home clean. What I really love is that I can count on her showing up in her schedule day. I dont have to rearrange my schedule at all. Plus, they make it easy by debiting my account rather than me having to write a check or leave cash out. That makes it easy for me.

la
Review №8

We’ve used Cowboys Cleaning for years and are very happy with the service. The team is always so thorough and friendly. We recently had a baby and the team dotes on her, it’s very sweet! We particularly love that Cowboys Cleaning will keep a house key so they can let themselves in while we are at work, it’s a great convenience. We are moving and we will miss them!

an
Review №9

Cowboys Cleaning is great! I requested a maid service and they replied to me quickly with a confirmation. Khalil was great! He showed up early and worked super efficiently, thorough, and was very professional. In addition to being great cleaning my apartment, he also had a wonderful personality and was extremely helpful and positive. I highly recommend-- especially Khalil! I will use this company again for sure.

da
Review №10

-I am more than surprised with the professionalism that Cowboys Cleaning brought to my home. Im a busy women, and due to my current employment status, I just dont have time to work on keeping the house clean. The prices are competitive and tempting for the busy worker like myself. Im more than happy with this cleaning service and I will be using them again. 5 Stars.

al
Review №11

Both of your staff, Bridget and Tina, were at house on time. Prepared with everything needed then proceeded to efficiently clean my very dirty house with a smile and positive attitude.I have made arrangements for weekly cleanings moving forward.

ch
Review №12

-I was so happy with Cowboys Cleaning! I called with an urgent request to clean dirty carpets for a house showing. Their customer service was awesome. A very helpful service representative answered my questions and set me up with carpet cleaning within 2 days. The cleaning crew was efficient and respectful of our home. Most importantly, the old carpets look like new again - just in time for the showing. They did not gouge me for the express appointment. Prices were very reasonable. My realtor recommended this company. I will recommend them to everyone I know.

wa
Review №13

The ladies were super friendly and helpful, on top of being totally amazing at their jobs! We had allocated the whole project taking four hours, with two cleaners. The place was immaculate in slightly less than 3, and we ended up paying them for the full time, they were so great!

as
Review №14

Cowboys Cleaning did an excellent job with my house service today. My marble floors hasnt been this shiny since we first moved in. They even dusted our curtains and made sure every crevice was spotless. I would highly recommend them again and will be using them bi-weekly for now on. A 10,000 sq ft home isnt going to clean itself and I know Im not going to clean it!

Ma
Review №15

Very nice cleaning lady and everything was spotless such as the stove top and oven and the fridge. Bathrooms very clean and windows and blinds and floorboards. Everything turned out great and very clean. Floors vacuumed and tile mopped. Looks like a brand new house inside now. Very great cleaning service.

wa
Review №16

I love having my home cleaned by the team at Cowboys Cleaning. The workers thoroughness and helpfulness with getting my apartment in order every month is truly a blessing. If i could afford to have them weekly, i absolutely would! Theyre well worth the money.

ka
Review №17

What an awesome company! After reading all the wonderful reviews, I chose Cowboys Cleaning to clean the gutters of my home and I am so happy that I did. They were responsive, flexible, knowledgeable, and thorough. As you can tell from the before pictures, my gutters were in pretty bad shape. He also pressure washed my driveway and patio after cleaning my roof and gutters. Cowboys Cleaning conquered the task with ease. Take a look at the after pictures, they speak for themselves. I will definitely call Cowboys Cleaning again for all future maintenance needs. Thanks again John and company!!!

Ja
Review №18

I am extremely pleased with the service we have received. We have never used a cleaning service before but my Wife and I decided to try it when we moved into our apartment. I wish we would have tried this sooner. The person that met us for the quote was the owner of this franchise location very professional nicely dressed well spoken and had a great brochure that explained everything. We received our quote the next day via email and it was surprisingly affordable. The day of our first cleaning was great, my wife was home to give them a key and then she left for work. We had Team # 6 They were AMAZING! I was so happy when I came home after work to a clean house that smelled clean but no harsh chemicals. The faucets shined the floors and counters were spotless. It makes me smile just thinking about what a great job they did and they will be back every 2 weeks so I am thrilled. If you have never tried a cleaning service this is the one to try. We got a couple of other quotes but they were not as competitive and the representatives that showed up to quote us made me a little nervous to be in my home without me there. Love this place.

wi
Review №19

Jessie and his team did a wonderful job cleaning my apartment! From my first conversation with Jessie, he was kind and courteous and a joy to work with. And when his team came today, they immediately focused, worked diligently, and left me an apartment that I have not seen this clean in QUITE some time! I would definitely hire Cowboys Cleaning again!

je
Review №20

-Having two kids and a full-time job, I rarely get the chance to clean. Therefore, I regularly use the Cowboys cleaning service, and I have to say that I LOVE it. They are always on time, they work efficiently, and they never touch any of our personal belongings. I can even give them a key to come and clean when we’re not at home.

mi
Review №21

I used Cowboys Cleanng to move out of my apartment then into my new one and it was all a very simple and easy process. Not only did they clean but they helped a lot with organization and rearranging which I was not expecting. I currently have them coming in every other week to clean.

bi
Review №22

Cowboys Cleaning is the best cleaning company that has ever done any business for me. The construction cleaning was superb and detail oriented. The owner is a awesome and you can tell by the white glove clean that was done.

er
Review №23

I employed many cleaning services looking for the perfect company that would be trustworthy and clean to my standards. I search no more. Once I began using Cowboys Cleaning my search was over, Id found the perfect company. I thrust them with my valuables, they are professional and always on time. If 6 stars was an option, I would give it.

te
Review №24

I used Cowboys Cleaning for the first time a few weeks ago and when I say I am so impressed with the service I can not stop telling everyone about it. Leslie was prompt, paid attention to every detail and is super trustworthy in your space unattended. I am so thankful and do not know why I have not hired a cleaning service sooner. Cowboys Cleaning now have a long term customer. Thank you!!!

na
Review №25

I am really thrilled with the outcome of my home after it was cleaned inside and out. Cowboys Cleaning did an amazing job and were really courteous and professional. I would recommend them to anyone who needs any cleaning services, I am impressed with all the services that I received. Thanks so much.

la
Review №26

So happy with Jess’s service. She always leaves my house sparkling. With my crazy schedule, she is always accommodating and gets the deep cleaning done. I appreciate her positivity and professionalism as much as I appreciate her hard work on my home. Definitely book!!!

ja
Review №27

Over the years, I tried multiple home cleaning services; some were OK, some were terrible, some were great but expensive. This one, though, is the perfect combination of them all. The price is great, and the service is high-quality. Also, they are very easy to negotiate with, which is a huge plus.

ge
Review №28

I was impressed with the way they moved all the furniture while doing the process. Staffs were very decent and dedicated to what they are doing.

mi
Review №29

Cowboys Cleaning did a wonderful job cleaning our home! They arrived in the time they said they would, and our home has never looked so good! Very pleased and will be using the services again. I highly recommend Cowboys Cleaning! Team 11 was phenomenal!

st
Review №30

Excellent service. Excellent communication, and their long time, Kim, is punctual, consistent and a joy to interact during early morning. Having found them after a few go rounds with other (lesser) luxury cleaners, I can say theyre the very best in the city.

pa
Review №31

I must say that Cowboys CLeaning has the best employees! Very professional!!! I did have a small issue with the cleaning service the first time...however theyimmediately brought two wonderful Angels to fix the issue. Every task on my priority list was completed thoroughly. I’m one happy customer!!! Thank you, Thank you, Thank you!

jo
Review №32

I was really hesitant to hire a cleaning service even though I desperately wanted one. A good friend recommended Cowboys Cleaning Services. A polite cleaning professional comes to my apartment regularly and it is always the best day of the week! I come home to a spotless apartment. I couldnt be happier! I cant believe this AWESOME cleaning service is soon affordable. Ive been using them for 6 months and I am a fan for life.

je
Review №33

I’ve had Cowboys Cleaning come to my house twice now and they are AMAZING! I wasn’t sure I could find someone as detailed with cleaning as I am. I was wrong! They do an awesome job cleaning my house, I give her a detailed list of the things I want/need and she tackles it! Well worth every penny and affordable, I get to spend more time with my family instead of slaving over my bathroom lol. I look forward to her coming every month now!

da
Review №34

We scheduled our initial cleaning after a kitchen remodel, which left dust and debris everywhere! Cowboys Cleaning crew did an amazing job. They worked non-stop and thoroughly cleaned everything around the house and left it spotless. I heartily appreciate their willingness to meet my specific needs that day. If you are looking for cleaning companies in DFW, go for Cowboys Cleaning

da
Review №35

My family has been using Cowboys Cleaning for over 10 years. They have always been kind and courteous. If there is something that was missed or an issue they correct it. (after all no one is perfect). They do a thorough job and my house has that great clean smell when they leave. This time I had them clean my restaurant and they did an amazing job! Ive been needing a deep clean for a long time because of health inspection and they made sure my our inspection passed with flying colors!

br
Review №36

Got an industrial cleaning done on our restaurant and needed it done quickly. They were very helpful in setting up the appointment. Wasnt there during the cleaning but the restaurant was in great shape when we returned. Now using them for recurring bi-weekly service.

ra
Review №37

I have never had cleaning support before and was thrilled with the thoroughness and professionalism of the two ladies that came to our home. Kristiana and Jacqueline were thorough, efficient, and professional. What a relief to have the support during such a busy time in our lives.

ch
Review №38

-Bought a house for the wife. Needed to be cleaned before anything got moved in. After the ladies were done my wife went by and man did she do some raving about how wonderful everything was. She even sent me plenty of pictures. She really loves the way the hard wood floors shine. The stove was a mess on the inside and I could see the shine from the pictures. Thanks again for making her so happy. Will be calling you guys back from time to time just to give her a break.

th
Review №39

Ive used Cowboys Cleaning service for the past 2 months now and Im very happy with the service they provide us. Tina is the lady that comes over every two weeks, she does and awesome job! I have about 1800 sq. ft. home, no children two small dogs. I hired Cowboys Cleaning with the recommendation of my neighbor, and Im totally happy we did! Tina is the person I text call with and shes always been professional with me. I look forward to every other Wednesday!

Da
Review №40

-The service is great, the team comes every week and they are amazing! They are always on time, respectful, patient, and really does an outstanding cleaning job!

Ke
Review №41

They have tried and have stolen a couple things from me including an Apple Watch which I know for a fact was on my bedside table or backpack and now it’s no where to be found after they were here one day. They also don’t clean the windows at all or the floors they just vacuum and make the beds really terribly service. I’m not trying to scam I am being honest

ad
Review №42

100% satisfactory experience with the crew. They respond fast, follow-up thoroughly, and did a superb job cleaning the tile floors of my retail store.Without hesitation, I would contact them again for any other cleaning job in the future. Thanks again, ladies!

wa
Review №43

We were in a pinch to have carpets cleaned and Cowboys Cleaning responded quickly and worked around a few other glitches to help us out. They did a fantastic job and we would go them first when needed again!

ji
Review №44

Couldnt be more pleased with the service provided my elderly mother. The crew is pleasant, respectful, and very thorough. Their little finishing touches remind me of an upscale hotel service. Even when the cleaning crews personnel changed, the service didnt suffer. The office staff has been very easy to work with as well. Thank you Cowboys Cleaning!

Ci
Review №45

Thanks for taking care of the same day move out cleaning of my rental condo in Dallas. The new tenants are very pleased. I highly recommend Cowboys Cleaning!

do
Review №46

Im so happy with the results of my house cleaning with Cowboys Cleaning. Had a great experience with the two woman who came to clean my house. They came on time and were efficient. I would like to use them again.

Wi
Review №47

So reliable and great at what they do! Tina is lovely and either shows up as a member of the crew or checks in if she sends a team without her. Easy to book via text. Glad I found them!

li
Review №48

Emily and Kourtney did an awesome job! I’ve been so impressed with the service! They are super professional and do a great job every time! I highly recommend Cowboys Cleaning. It’s worth every penny.

ce
Review №49

My husband and I love their service and the employees! I look forward to walking into my home from a long day at work and it just FEELING clean. They are very thorough especially with the tedious stuff Im terrible at keeping up with, like dusting! The prices are reasonable for the great work they do and the products used, especially for a 3 story townhome. Highly recommend and well definitely continue to use them regularly.

da
Review №50

Cowboys Cleaning exceeded my expectations. This was my first time having my apartment cleaned by professionals and I’m incredibly happy with the results. The schedulers were kind enough to work around my busy schedule each time I had to cancel. When Mary arrived, she got to work immediately after a walk through of what I wanted cleaned. Took a little longer than I expected but the outcome speaks for itself. I hope to get her next time.

Ch
Review №51

Bri and the team at Cowboys Cleaning have been really great! They do a great job and use excellent cleaning materials. They have always worked with me on scheduling and timing to exactly what I need. Highly recommended!

ka
Review №52

Had a late cancellation by another maid service and Cowboys Cleaning were able to fit me in on short notice (less than 1 hour notice) for a tenant that recently moved in and found areas that needed immediate cleaning. House needed a deep clean so things worked out for the best! The tenant had run a service in another state and had nothing but good things to say! Will be my go to service in the future!

co
Review №53

The crew has been cleaning our home for about two months and I cant thank them enough for the quality work. We come home to a clean, uncluttered, dust-free environment that doesnt smell like 5,000 chemicals. My only critique would be that the vacuums they use could be stronger on our low-pile rugs. We have three pets and if you arent using a strong brush vacuum, a hazy layer of hair is left on top. Ive started leaving our Dyson out for them to use and this seems to help the LR and DR rugs.

ni
Review №54

Delighted with the service! First class, thoughtful and thourough Very pleased with the service provided by Cowboys Cleaning. They scrubbed and cleaned everything, leaving our place SUPER cleanDidnt miss a single spot and were sure to move furniture,area rugs,etc........ Theyre just great!Thank you Cowboys Cleaning for doing exceptional job! We look forward to our regular cleaning visits.

el
Review №55

Cowboys Cleaning knocked it out of the park! This was my first time using a cleaning service and Xiomara far exceeded my expectations. She sent photos keeping communication open which is a huge plus for me. She went above and beyond to make my place look brand new. I must say, I am impressed with the job that was done and would recommend Cowboys Cleaning to anyone looking to have the job done right.

m
Review №56

- I’ve had Felicia and Marci clean. They are awesome. Very friendly easy to talk to. The house always is so clean and smells awesome when they’re done

Ra
Review №57

I have begun with Cowboys Cleaning and am extremely pleased with their work. My place hasnt look this good in 22 years before I changed career and dont have the time to clean my place anymore. I highly recommend their service.

no
Review №58

Very good service provided. The ladies were nice, professional and hard working! They arrived with all the equipment needed and ready to work, they did a great job! Thank you

Je
Review №59

Thank you Cowboys Cleaning for doing a splendid job cleaning my home. The staff is extremely friendly and professional. The cleaning crew showed up 5 minutes before my scheduled cleaning time. I had made some special requests when I booked the appointment with the manager and she had her staff review it with me to confirm the details... I was in shock how perfect the instructions were explained back to me. This company truly cares for their customers and their staff has genuine concern about making sure they do their job perfectly. I dont need to look for another company. I got on there schedule to have my home clean twice a month. I was a bit concerned initially when I booked the appointment after reading the most recent review but I am so glad I made the decision to go ahead and use Cowboys Cleaning anyway. This was my first cleaning with them and I am extremely satisfied customer. If you are a new customer looking for a great cleaning company, you dont need to waste time looking anywhere else. Thanks again Cowboys Cleaning!

ch
Review №60

-I have three kids. Need I say more? Even though I’m a stay-at-home Dad, I never seem to have enough time to get everything done during the day. My boys are 6, 9, and 11 years old, so you can imagine how much mess they can make. But, I decided to hire a house cleaning service, and now I can actually relax and enjoy my day instead of running around the house picking up my kids’ socks all day!

la
Review №61

I have a house about 4200 sq ft we had flooring done and the kitchen redone. Construction dust was everywhere layers of it, my husband and I were just lost on what to do and where to start .. so we called Cowboys Cleaning and the crew was friendly, came with a large group, professional and experienced in these types of cleans. they knew what we needed and required no monitoring. They got the job done in the same day and also gave us recommendations on how to maintain and gave suggestion on how to control dust that may come through filter. Very talented group.

Em
Review №62

My boyfriend and I needed to hire a cleaner to clean up his vacant and empty rental property and prepare for sale.The cleaners left stains on floor untouched, crumbs in drawers, mirrors dirty, and carpet shavings EVERYWHERE. Anyone with a vacuum hose and attachment could have cleaned the carpet. After walking around the upstairs(carpeted) area of the house for less than 10 minutes, our hands were filled with shavings that were easily spotted and easily missed.While the cleaners were cleaning, we entered the house to check the painters job and to fix the fireplace. We did not check on the cleaners job, as we are not being paid to do that, I am not the one with the cleaning company. I also find it rude to intrude on ones work and point out flaws and tell them to do better, which is what I should have clearly done in this instance.We emailed whoever was in charge about this bad cleaning job, and they responded with unprofessionalism and extreme defensiveness for a company that prides themselves on 100% customer satisfaction. They told us basically that we were either imagining their bad job or that we came back to make a mess? Very logical.The lady in the emails continued to say she was going to send a crew in the following weekday, but only to clean up what SHE thought her cleaners did a poor job on. Not all the flaws we spotted and were unsatisfied with. We sent pictures of clear food mess on the floor that were missed by the cleaners from the prior tenants. The pictures were very clearly showing a mess, and after saying she couldn’t see the stains, and I circled the clearly in the images, she accused us of making the stains. Which is impossible if you know what a stain is.I am not satisfied and now have to clean this house AGAIN, despite paying for it to be cleaned already, and being charged extra for cleaning a dirty drawer; while all the kitchen drawers were full of crumbs and evidently not cleaned.I do not recommend this service to anyone, you could do a way better job yourself for no price at all. Unless you enjoy being gaslighted and accused of making “stains” within 30 minutes of a house you NEVER lived in, let alone ATE FOOD in. Not sure this person over email understands the definition of what a stain is, or a professional cleaning company. Disappointed greatly.*** it is now Monday and they have come back again. They cleaned the floors in a matter of minutes, still leaving behind sticky floor messes. The drawers were wiped out, but crumbs and sticky messes remained. Not sure what the point of coming back for 10 minutes just to wet the floor is for.We paid over $300 for a house to be cleaned, that we have to vacuum over again, wipe clean again, literally clean everything again. And got charged extra. What a joke.

so
Review №63

Booked a deep cleaning with Cowboys Cleaning. I am very pleased with the level of service from beginning to end. Maria and Leneice did a thorough job cleaning my apartment. I will be using Cowboys service again. Thank you Maria and Leneice for a job well done!

al
Review №64

I have used Cowboys Cleaning for several years. I have always been impressed with this company and its staff. The individuals who clean for me have been delightful, thorough and helpful. Whenever Ive had small concerns about anything, they are quickly addressed. I have also used their window cleaning service and the young man who cleans windows for them is fabulous - quiet, efficient, fast. He even went so far as to remove a small snake from one of my window wells (above and beyond the call of duty!). I highly recommend Cowboys Cleaning for your cleaning needs!

qu
Review №65

After renovations Cowboys Cleaning team came in and did an awesome job for my new place. Top notch cleaning and Customer service!

pe
Review №66

I have used several different services and for many years had an individual clean for me, and Cowboys Cleaning is the best I have ever used. They are thorough, they deal well with clutter, they are fast, they dont have a problem when I have called with a few suggestions and requests, and I couldnt be happier. I did have to ask them to remember to keep the commode lids closed as I have dogs who will drink out of the toilet on occasion. Since i asked, they have been careful. I know it isnt easy to clean a house with as much dog traffic and dog hair as I have, but every time I come home on a day they have cleaned I feel a profound sense of peace and calm from a clean house and careful attention to detail. Thank you, Cowboys Cleaning. I love what you do for me. Thank you most sincerely.

ri
Review №67

We hired Cowboys Cleaning for post construction cleaning after Tornado. They were very flexible and able to fit me in quickly. Since I am currently not living close to my house, I was unable to inspect their work while they were there. The owner was very accommodating and sent one of her workers back to redo a small area of the house for me for no extra charge. They did a great job with the cleaning, and it was reasonably priced! I would recommend them and also use them again.

st
Review №68

Fabulous communication, reliable service, quality cleaning and reasonable pricing all found here. Couldnt be happier with cowboys cleaning Service after years of trying other companies.

Ch
Review №69

An affordable cleaning service you can count on! Moved from Dallas to a different city. Cowboys cleaning was able to still accommodate me! Love the service they provide. Honest, quick, reliable and hard working people! Best cleaning service ever!! House looks spotless when they are finished! Have used other cleaning services, and no one cleans as well as they do!! Highly recommend!

ci
Review №70

My tenant left the bathtub a disaster! I tried everything and anything to get the stains out but nothing worked so I decided to call cowboys cleaning to help out. Not only did they get the stain out, they made the entire place look brand new for my next tenant! Thank you so much cowboys cleaning!

St
Review №71

The staff does an excellent job cleaning the office, but also at the same time not interrupting the the overall office operations. They are on time, polite and courteous. If there are special requests or projects we need done, we are able to arrange a specialized service. I would definitely recommend the service to anyone.

Je
Review №72

I just recently had my apartment cleaned and while overall I was satisfied with the service - there were a few areas that didnt appear to get touched. I received the deep clean and the coffee table, vase on coffee table (when I specifically asked Tina if she cleaned it she said yes) or the entertainment center were not dusted. I would think this would be part of the basic clean in addition to the deep clean. There were also other areas that could use a final wipe down (kitchen). I understand that I have dog hair and maybe my expectations were too high but dont slight me on basic services.I have been informed that the owner will contact me to resolve my concerns. I am hoping to report back a 100% satisfied customer!Never heard back from the owner. Unpleasant customer service to say the least. I would not recommend this cleaning service based on the customer interaction with leadership.. The workers were pleasant and you could tell that they worked hard which was the best part by far!

Am
Review №73

Best cleaning service Ive ever had the pleasure of doing business with. The two ladies that came out were very nice and they did a phenomenal job! I definitely will be calling them back to do it again.

ja
Review №74

This company is amazing and does an excellent job! They show up early which is even better! Never was late and I used them over 10 times for all my businesses!

Be
Review №75

This company is very satisfying, I tried them out for the first time because I needed my house to be sold ASAP. They did an amazing job cleaning my house and making it look presentable for open house. The people that eventually bought my home said it looked almost brand new!

ro
Review №76

Do not choose Cowboys Cleaning for your cleaning services under any condition. They are a dishonest small business with very poor quality and customer service. They clean the home with old, re-used rags that transfers dust from place to place. They do not have any attention to detail. They charge outrageous rates for their services. The worst part is the fact that they are posting fake Google reviews.Their company is affiliated with someone named Tina Patel who is either the manager or owner. She fields all calls and e-mails but uses many aliases when dealing with customers. On the day of my cleaning, a truck was parked outside with a sign that said Cowboys Cleaning. When I researched Dust Bunnies and Cowboys Cleaning, I found suspicious online Google reviews.Both companies contain reviews by people with the same names who write glowing reviews and post stock photos of bedrooms. I fear that many clients and consumers are getting misled by this false advertising through Google. These same people with stock photos have written for other companies named Maid Masters, North Arlington Mixed Martial Arts and Boxing, Absolute Fitness MMA and Personal Training, Elite Cleaning of Frisco, All Star Maids. All of the users have a circular stock photo and review the exact same companies. They also provide a square photo of a room and these photos re-appear in many reviews.

br
Review №77

Cowboys Cleaning is a great cleaning service. Their teams are always on time, get work done quickly, and always very friendly. They also communicate very well, sending reminders and letting us know if an earlier time for an appointment comes open. I have recommended them to many friends and coworkers.

Li
Review №78

These ladies are punctual and thorough! Hiring them to clean our professional spaces has been one of the best decisions Ive made. Their prices are comparable, and their service is exceptional!

Ne
Review №79

The absolute WORST cleaning services have ever had and I have had at least 10-15 regular services in my lifetime. We asked for a move-in cleaning which is quite pricey but we were okay paying for a good service. They sent four people and a manager to clean. The house was empty and already clean but we expected a full detail. They said that is what they do. After they were done it looked like NO ONE HAD DONE ANY CLEANING. There was still dust everywhere and bathrooms looked the same. Also the shower rod in the bathroom had fallen down and no one even notified us if this until we saw it ourselves. We sent pictures of the shoddy work and they tried to send someone the next morning at 6.30 AM to clean again but we were woken up with several text messages saying she couldnt get in and the code didnt work. How did the code not work when they just used it yesterday to lock up?Also they were in such a rush to charge my card on file when I asked repeatedly for them to wait bc I wanted to give another card but was at work and didnt have time to fill out the form during the day. Now I know why they were rushing to charge the card - I am sure they knew we would be severely disappointed with their service.I asked them to refund the $300 charge but they refuse. It literally looked like the cleaners spent no more than 20 mins there. And now movers are here and house is not clean. What a disaster. I would highly recommend STAYING AWAY from this company.

me
Review №80

I hired cowboys cleaning to do a cleaning job for my apartment because I wanted my intial deposit back! I heard from a friend that Cowboys cleaning does an excellent job and I shouldnt worry about getting my deposit back at all. My only concern was my bathtub, I tried everything I could to make it look lik new, but there was no getting rid of that big stain, and I felt so hopeless. Cowboys Cleaning came in, knocked it out of the part and made my apartment look brand new and even my crazy bathtub! I was able to get my entire deposit back, cowboys cleaning is definitely worth the investment!

Al
Review №81

The ladies are great! They were here on time and made sure I was happy with their work. I like how professional they are. And they have the best deals in this area!

lu
Review №82

Most amazing company I have used in a very long time. I use them when I move out of my college dorm every year and they do a fantastic job every time.

Gi
Review №83

This cleaning company is amazing. Called and got service the next day. The service was on on time and very customer service oriented. They made it extremelly easy for me, I just left my key with them and returned to a thoroughly spotless house when I got off of work-no better feeling!! I was very very pleased with the service. Also priced very fair. I highly recommend them. I will be a returning customer guaranteed.

Co
Review №84

Have been a customer of Cowboys Cleaning for several years and through multiple apartments. They come by once a month and always do a fantastic job. Everything is about as clean as it can be. Very friendly and accommodating too.

ja
Review №85

Decided to bite the bullet and hire a house cleaning service since my parents were coming into town from Jamaica and my place was a mess. I work full time and go to school in the evenings.. when I get home I am too tired to do a real deep cleaning so.... I googled it and I found Cowboys Cleaning and, while i thought they were a little expensive, I decided to go with them.I loved the idea of two people cleaning my home... the whole process was faster than I expected. They did a wonderful job on our home.

Em
Review №86

These people are HORRIBLE. They want your money for no work at ALL. They do not clean well AT ALL and they are extremely unprofessional. They are very rude and seem to blow you off if you do not agree to their hidden charges that are not at all made obvious until they have your payment information. Seriously, THE WORST company. Not just the worst cleaning company!!

ad
Review №87

I think they have the best prices in th DFW, I called around multiple companies and they are the best ones for the price for sure! They also do a great job when it comes to their services.

Ch
Review №88

After I returned to work after our second child was recently born, I came to the realization that I needed help keeping the house clean!! So I looked all over the web to find a service near us, called a few places, but after talking to the owner of Cowboys Cleaning, I decided to give them a try & I was not disappointed!! She was willing to work with me to create a cleaning plan that got everything done that I needed, which most places would not do (dishes, laundry, organizing, plus cleaning). Ive now had my first cleaning, and I was very impressed!! They organized my entire house, from kids toys to important papers and it really helped us a lot. Plus, they cleaned the kitchen and bathrooms really well. I will be continuing with their service and looking forward to the next time!!

Li
Review №89

NEVER USE THIS COMPANY!!!! I asked for a move out clean for $250. The only thing that I could tell was done when I returned was the fridge was clean. I tried to speak with the company and they were completely unprofessional and extremely rude. I put a stop payment on the check that I had left at the house because the services were not completed. Tina then charged my credit card. I disputed the charge and we settled on $50 payment. Five months later out of the blue, she charges my card another $250. This time when I disputed the charge she showed my credit card company a credit card authorization form where she had FORGED my signature. How this woman is not in jail is beyond me.

Li
Review №90

Decided to look into cleaning services. A friend of mine recommended Cowboys Cleaning I gave it a shot and now they are coming to my house every other week. They do a great job!!! I look forward to Thursdays.. my new favorite day. They are a little expensive but its worth the time I would be spending. They normally do not come out this far but i know they are willing to exceptions for referrals. God bless them!!!

Ne
Review №91

I was seriously impressed with how fast they were and their attention to detail. I live in Uptown Dallas. Maid & cleaning services can be expensive in this area, but I did some checking around and found Cowboys Cleaning from a friends advice. They were reasonable and did a great job. I dont think Ive ever had so many clean clothes at one time. Id suggest if you live in Dallas, Irving, or Las Colinas check them out.

Ch
Review №92

My office had been using Jani-King for over 3 yrs with service always getting worse and never really impressed with the end result. Cowboys Cleaning however has really picked up the pieces and taken good care of our dental office. I would highly recommend them. Outsourced work of any kind can lead to dissatisfaction and we no longer need to worry about that. Our office is taken care of now by a truly caring team member. Personal touch means everything in business and customer service. Call today!

je
Review №93

Cool crew, showed up early and finished early.

da
Review №94

Amazing company, theyre the best in the industry!

Ke
Review №95

Always does a great job - if there are any issues, I contact them and they are resolved.

De
Review №96

I ordered for the deep cleaning of 300$They didnt mop the floor properly the washable paints are every where!!! They didnt cleaned the doors properly. And they removed the rugs and mopped the floor!! If i ask they were saying i should mention every thing!! if i mention every thing what they will do !! They didnt changed the Bed skirt too!! And they took our house pictures with out our knowledge!! The worst cleaners that i came across!! I never recommend them...

Al
Review №97

I bought Groupon voucher for three cleaning appointments. After I have done my first cleaning, they said that the rest of the voucher has to be used every two weeks after that. The only thing that the voucher mentioned is that the voucher is good for six months. They started this whole crap where it has been their policies for the past year and stuff like that. I showed them the coupon picture and they stopped replying to my call or email. Now, they said that they would no longer accept the groupon and told me to make a refund to groupon.This is an example of a corporate greed. They dont have any ethical values that will make people want to come back. The cleaning lady from my first appointment even told me to call her directly next time because they dont pay her well enough. I feel so bad that I did not get her phone number because I thought that I still had my coupons. Just stay away from this business. The cleaners were the best but the management was so bad.

Al
Review №98

AMAZING service, they went over expectations by doing extra little stuff with no extra cost! Definitely recommend!

TO
Review №99

Very great service, fair price I was skeptical at first because I had to call in for prices, but they did offer discounts for being a first time customer!

Am
Review №100

I was Looking for a place to do a move out cleaning on a Sunday. The hours on their website clearly state they work on Sunday. When I called the lady who answered the phone was very short with me and vague with me on whether they would clean my apartment on Sunday. I was told it might be hard bc staff dont like to work on Sunday and that she would get back to me that day. When I never heard from her and called the next day, she was again very short and just said oh yeah, no one wants to do it. When I mentioned that it doesnt seem right bc they state they are open on Sunday she was very condescending in her response and basically just talked over me. Though I never actually utilized their services I am appalled at their customer service practices..... doesnt seem worth the hassle.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2438 W 4th St, Irving, TX 75060, United States
  • Site:http://cowboyscleaning.com/
  • Phone:+1 214-597-6654
Categories
  • Carpet cleaning service
  • House cleaning service
  • Commercial cleaning service
  • Janitorial service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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