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Dry Force
3701 W Royal Ln, Irving, TX 75063, United States
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Dry Force

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Mi
Review №1

Excellent work and professionalism. Both agents who came to our house where highly informative every step of the way. Very professional and friendly. Nice to deal with.

Ja
Review №2

Dry Force responded to a broken pipe disaster on a Friday evening. They’ve been great to work with throughout the drying process. They call before they arrive with an ETA and show up on time. This is a great company!

Al
Review №3

I had a fantastic experience with the team from Dry Force. Manager Keith took exceptional care to help us understand what to expect and handled communication to our insurance. Excellent team, will be sharing their information to anyone I know. Thanks, again!!

Im
Review №4

Nick Wright and Dave Penn were very professional helpful and prompt.

Je
Review №5

Awesome experience with Dry-force! Nick Wright& John Quinny did a great job walking us through the process. They were always on time and worked quickly with a positive attitude!

La
Review №6

Is this better Matt?So glad you liked it. Help you sleep better??8/25/2021. I simply cannot leave a 4 star for this facility. Be careful using them and the flooring company they use. Ive been very disappointed. Matt knows why. I dont feel good about being bullied by a company. Now, Ill sleep better tonight.

BE
Review №7

NICK WRIGHT, IZHAR AND WILLIAM DID AN AWESOME AND PROFESSIONAL JOB REGARDING DRY FORCE WATER DAMAGE CLEANUP. HIGHLY RECOMMENDABLE.

Do
Review №8

Michael was awesome! He arrived within minutes of calling Dry Force. He explained what needed to be done. Michael alleviated our worries and concerns about the process and dealing with insurance companies. He helped file a claim with my insurance company. He is a true professional. Will definitely use again. Highly recommend.

Br
Review №9

I had a big plumbing leak that flooded the bathrooms and surrounding carpeted bedrooms. I initially called ServePro and they terrified me with their estimate and said all the drywall and carpet would need to be replaced. Called DryForce for a second opinion, and they were a few hours delayed in getting someone out to me, but their sales manager Kevin personally called me to let me know I would be moved to the top of the list given the severity of the leak. I was so impressed that they had someone combing through the bids to ensure they were prioritized. He took the time to walk me through their process. Dave, the original rep that inspected the house was so awesome! He even advised me on a separate water leak issue with my AC unit that neither my tenants nor I knew about, and as a favor, vacuumed up the water in the pan and ran a fan in there. He spent 30 min or so on the phone with me walking through all the damage. They told me they didnt have to replace all the dry wall or the carpet, but a couple things that had to be replaced. Long story short, they did MUCH less invasive work, were able to dry out the walls within a few days, and at a better price. Their customer service was AWESOME, and they have a great customer portal where you can see all the pictures/progress, which worked seamlessly with my insurance. Everyone I interacted with cared about how stressful the leak/damage was, and I really appreciated that. Definitely give them a call!!

Ju
Review №10

I had a water leak from an overflow value on my A/C that flooded a hallway my front bedroom and 3 closets. They came out the same day I contacted them and did an amazing job! The first two days they were at my house for over 7 hrs! Such dedication to what they do was unbelievably appreciated! They are highly recommended by me if anyone ever needs their help.

Ce
Review №11

The technicians ( Michael, Nick, and Shane) are very knowledgeable and provide great services. The only down side is the calling representative is expected us to have a flexible schedule to be available for the technician to come back to check on the progress of the job.

Ra
Review №12

Nick Wright and Kaylee Gipson both were courteous professional and went above and beyond to make sure we were satisfied.

Ca
Review №13

I called Dry Force at about 4:30. By 6:30 they were here and spent the next few hours setting fans up to dry everything out. They monitored progress and let me know what was happening. A few days later a technician came out and did more testing. A few fans were left to focus on a certain area. My only problem was having to call on the day all equipment was to be removed. I had to call when I didn’t hear from anyone during the 4 hour window I was given. However, when I called to ask about this, someone was at our house within 40 minutes.

Ke
Review №14

Excellent work! Very responsive, diligent in review and understanding needs. Great with follow up throughout process. We were very pleased with everything they did!

An
Review №15

Nick Wright and Josh Bower were very responsive to our needs. Everything was explained to us about the process. All our questions and concerns were addressed. I highly recommend using Dry Froce.

Ka
Review №16

Dry force was at my home very quickly from the time I placed the call. The 2 gentlemen that were at my house were very friendly and professional. If I ever need this service again(which I hope I don’t) I would definitely use them again.

me
Review №17

My home was one of many that had a pipe burst during the most recent freeze and natural disaster. My friend, a realtor, recommended Dry Force to use for clean up. The original contact on phone was polite and caring. First specialist, like the others to follow, were professional, knowledgable, and very compassionate. Communication was great, as every step of the process was explained. The job got done. The experience was comforting and as good as it could be under the circumstances. Felt comfortable and confident thanks to all of the people that I had contact with. Will consider having them do the remodel, now that i am aware they have that service. Thanks for being there during the time of need.

Br
Review №18

As trustworthy as a snake oil salesman. They wanted to overcharge me to improperly remediate my mold issues. They acted as if it was strange to want a second opinion for something they were going to charge over $1000 for. I had the problem fixed by a company who charged less and fixed it properly.

Pr
Review №19

One of the most Awesome places I have ever worked... Best Life Move I ever made!!

Jo
Review №20

After 8+ calls over almost 2weeks I was finally able to talk with Michael a supervisor who was promised each time to return my call within the hour. The crew they sent could not speak English and removed walls that were not marked and came up 4 feet instead of the 2 requested. The inspection tech completely missed the first appointment then showed up late so they could charge overtime. I find nothing professional about Dry Force and would not give them any favorable review

Ri
Review №21

Nick Wright and Shane Hill and Josh Bower and came to the house to check on a water leak late at night right after the plumber called. The team was professional and informative. My only complaint is the arrival times for the subsequent visits were much later than initially advised.

Br
Review №22

Very quick response! They were able to get somebody to my house the same morning that I called. They were able to monitor the drying process remotely which eliminated the need for somebody to come to the house every day. Very friendly and helpful. I would highly recommend Dry Force.

Ma
Review №23

A faucet broke at the water connection behind the washing machine in my laundry room in the night. It was about an hour before I could get help to get the water shut off. During that time, the walls and cabinet in the room were damaged. Dry Force we’re very responsive in coming quickly and getting fans set up.

ri
Review №24

Nich Wright & Daniel Gassler did a great job and provided professional insight to the issues at hand.

je
Review №25

Both Dylan Turner and Nick Wright were very professional and did a great job with the water damage from my leaking water heater. Dry Force will definitely be my go-to if something like this happens again.

Ji
Review №26

The people were quick to respond and fantastic. I had them out for two different problems in one week. They did a great job and Christian was the best!

Ma
Review №27

Dryforce was very professional and helped a lot with our water damage from our AC unit… they found the water had done more damage than we thought and came multiple times to check on the drying process and adjusted the fans to accommodate… I would recommend this company

Ci
Review №28

The workers of Dry Force work hard. they set up sensors and a router to monitor the moisture remotely. It minimizes the trips they have to take to the work site٫ good value for the money. updates everyday by text and phone. their office staff were very helpful and knowledgeable. I am very satisfied

Ra
Review №29

Dylan, Russel, and Nick Wright all came to my house and showed me what they are able to do with my water damage. All were very nice and professional and would recommend

Ji
Review №30

They promised to show up the next morning at 9 am to install the fans to dry the ceiling and floors. At 11 am, I called to see where they were and they showed up at 3 pm. They said it would take 2 days to dry my ceilings and floors but it took 5 days. It seems they have a lot of new guys that don’t know what they are doing. Now I have reconstruction work and I’m afraid to use them to do that.

Ke
Review №31

Dry Force was recommended by my home builders warranty dept. First team lead, Dylan, was professional, thorough, and knowledgeable. Second team lead, Izhar, was the same. I also observed them both to be excellent trainers. Highly recommend Dry Force!

Br
Review №32

Nick Wright, Mike Mclemore, Shane Hill, William Figueora, and Noah and Wessell were great

Ro
Review №33

Very responsive. Friendly and knowledgeable technicians - walked us through the process and kept us informed.

Ki
Review №34

I will definitely use use them again. They called me every day to update our progress. They guided me through the process. The tech was fantastic.

Sh
Review №35

Izzy was first class !! He came in assessed the water damage and went to work!! He is very professional and a perfectionist at his job. He is a asset to your company by showing superior knowledge and very conscious of his work. Communicated with us every step of the way. Izzy stands out!! He makes Dry Force look so Professional!Tim was also very friendly and nice and picked up all the equipment professionally. We were unable to wait on the demo thru your company though with Shawn . We had to get a plumber that demo so we could proceed with getting water restored. We had already waited a week and didn’t want to live in a hotel. Izzy deserves 5 stars but I’m leaving 4 just because it was going be a week before bathroom cabinet could be looked at and the plumber needed to get behind it to fix the leak. I understand that y’all were extremely busy with the horrific weather. Also, Blair was very professional when she called and communicated with us. Thank you Izzy, Tim & Blair

Ky
Review №36

Nick Wright & Kristian Menschinger - Total professionalism and customer service driven from both! Would totally use again. Thanks guys.

Ki
Review №37

I learned of Dry Force from a plumber the morning following a toilet overflow that affected six rooms. The rep arrived within a hour ( ona Sunday). Professional and explanatory, Josh assisted me with filing my homeowners claim. The demolition began that afternoon. Dry Force kept me informed with daily texts on the progress. I highly recommend Dry Force.

La
Review №38

Nick Wright, Russell Bothers, Jonathan Oberbeck, and Shane were professional came within an hour of our flood, worked well with our insurance, used equipment, sensors to monitor progress, did a great job of pictures and documentation for our insurance company. I highly recommend this company. This is my 2nd experience w a water mitigation company and I will use them again if needed.

Su
Review №39

Shane, Hill, Daniel gassler, Lonnie and Nick Wright did a thorough and professional job! Thanks guys !

Ju
Review №40

Michael Wilson did such a great job! He was very professional and helped with all of our questions. He showed us all of the equipment and instructed on everything he was doing. We are very pleased with his work. If you ever need someone to get the job done correctly, I would recommend asking for him!

Vi
Review №41

Nick Wright and Josh Bower were efficient and explained in detail next steps and completion.

Ju
Review №42

Nick Wright and Dave Penn were very professional and did an excellent job. Highly recommended

Ma
Review №43

Dry Force was excellent! With the craziness of the Dallas snow storm they kept me in the loop on when they would be getting to my home. It did take about 6 days but I felt lucky with that. They were on time, explained everything to me and sent updated texts while the water mitigation was in process.Entire team was so nice, very hard worked and showed up on time. I recommend them 100%

Je
Review №44

Nick Wright, Izhar Ochoa, and Josh Bower were all very professional and nice. My only disappointment (besides price) was not knowing we would still have to do repair via handyman afterwards. We have drywall to fix, wood under the toilet and garage framing to have repaired.

Me
Review №45

Nick Wright, mike mclemore, Russell borchers- great crew! Cleaned up everything very well.

Ja
Review №46

DryForce was very responsive and Provided service quickly. Would definitely use again if needed. Thank you!!

Ve
Review №47

Nick Wright & Dave Penn were very professional and knowledgeable about the work. They answered all questions and concerns with clarity. They were both very nice.

Lo
Review №48

Had a great experience and they cleaned the water damages and dried the areas. Nick Wright, Izhar Ochoa and Michael Mclemore, thank you!

He
Review №49

After a water leak, everyone has been so quick to help, monitor the drying process and answer all my questions! Two big thumbs up!

Je
Review №50

Great techs! Josh, Kordell, Lonnie, Izzy, Dylan, and Nick Wright were awesome, so thorough and knowledgeable and easy to work with, especially since I had to have Dry Force come for the same dryout remediation twice, three weeks apart after hard rains!

Na
Review №51

Michael was fantastic. Came out and was very knowledgeable. Explained everything he saw and what they would do to fix the damage. 5 stars for a great company!

Ju
Review №52

I was very emotional and distraught with the damage to my home. I had never been through anything like this before. I had a zillion questions, as construction is another language to me. I had fans and dehydrators for 10 days, little sleep, and had just fallen (unrelated) and broke four toes. They answered all my questions and explained the things I didn’t understand. Every tech was kind and accommodating, as I hopped around and watched everything they did. I’m sure they love that, lol. Now the reconstruction begins. Wish me luck. 🤞🏻Using Dry Force for that, because of the good experience with the water mitigation.

El
Review №53

Thank you Dan and John for explaining what you were doing to help us after we encountered water damage. You both were very professional and had a strong work ethic. Thank you again!

kr
Review №54

They were easy to work with. Fast and efficient.

Am
Review №55

My house had flooded - they responded very quickly and kept the damage from being too bad. They were super professional and very helpful.

wi
Review №56

Nick Wright and Mike McLemore were very professional, knowledgeable and focused on customer satisfaction.

El
Review №57

I recently retired and relocated from the state of Georgia, to live closer to family in Texas. Over the last 7 months, I have patiently waited for my new home to be built, whilst in the middle of a pandemic. On the evening prior to moving in, my new home was inundated with raw sewage. Unfortunately, the week prior Texas, was also struck by the catastrophic snow storm, URI. It was a very, very scary and trying situation. Many, many homes were impacted by water damage and broken pipes. Families were left in perilous situations. If there is a silver lining to my situation... Dry Force immediately came to access the damages. The entire staff responded in a very kind, caring professional manner. I want to give special thanks to Cordell, George and Mike L., and the rest of the staff, for their expertise. They explained and reassured me that all remediation and sanitization of my home was being treated with the utmost urgency. You can count on Dry Force to keep you informed every step of the way. This is a 10 star company and I’m so thankful for their expertise and excellent customer service. Thank you Dry Force. Elaine

Al
Review №58

Mike Mclemore and Nick Wright were highly responsive and professional during our damage mitigation process. Thank you for your help!!

Cr
Review №59

Nick Wright and Luis Garcia took good care of us. They were friendly and informative!

Ta
Review №60

Nick Wright, Michael Wilson, Jonathan, and Lonnie Davis were all very helpful, kind, and understanding throughout the whole process.

Pe
Review №61

Nick Wright, and Michael Wilson, and Dan Gassler responded to our call for help when we discovered a leak under the house. All three were very professional and courteous and explained exactly what the situation was.

Di
Review №62

Great company!! Every technician and dispatch extremely professional! Very attentive and detailed. This is the only company to use for your water damage needs!! Thank you for taking care of me in this extremely difficult time. Burst frozen pipes are no fun. Thank you again!!

ka
Review №63

Nick wright and Dave penn. Nick and Dave did an excellent job. Explained everything to us.Were courteous, and very nice.

L
Review №64

Dryforce is all about the their profit. From the beginning to the end and not the Customer.After hour fees.. no one never mentioned to me that if I had an appointment at a certain time of the day that there would be after hour fees because at this point it was not a 911 situation for me. You give a window of time your available...Never mentioning the additional cost and then on top of that you were Late. If you would have told me that because money is tight I would have said lets do it on time during non after hour fees charges applied. My First non customer service evidence.The service in my situation..they did nothing special. In fact the manager was very lazy.I wasnt happy with my service. I pull all but 3 feet of my carpet up and I cant wait to see the cost for that service . I sure the wont itemized. so you come in with a box cutters cut the walls, plug in some fans all while using my electricity for 3 days.I didnt see any disinfectant spray.Must be comission based services and not Customer service based.

Ja
Review №65

Nick Wright, Luis Garcia, Russell Brochers and Daniel Gassler were thorough and advised every part of the step of the process. Appreciate all of their hard work.

Su
Review №66

The Dry Force technicians were prompt and attentive to detail; they answered all our questions and provided information as to what to expect through the drying out process. I also appreciate the people who did the scheduling as they worked with our availability. In a very friendly and positive manner.

Ki
Review №67

Luis Garcia came for set up quickly and was informative, then Nick Wright did f)u and p/u and was very friendly and informative. They were recommended by American Leak Detection and were great to work with. Timing was off but due to 100 yr storm

Jo
Review №68

I was very impressed with DryForce. I had a slab leak at 10:30 at night and they came out first thing in the morning. They got to work right away checking walls for moisture and setting up fans to dry carpet and walls out. I would highly recommend this company.

Za
Review №69

They have been awesome to work with, shown up on time for every appointment, and answered any questions I had. I would recommend them to anyone needing this kind of service.

Na
Review №70

Everyone I’ve met thus far from Dry Force has been super. However, I have to brag on Josh B for a minute. This poor guy was assigned to my hot mess of a house after my bathroom got flooded and is an absolute sweetheart. His patience with me was saintly. I had a plethora of questions and concerns about everything and he answered and addressed every single one in a polite and professional manner. He even showed me how/what he was doing so, in the event something similar ever happens, I can now more diligently handle the situation on my own (before calling Dry Force again, of course). He also helped me move my belongings and was extremely professional, knowledgeable, and kind. Great company, and fantastic employees. While I hope I don’t have to use them again, I definitely would!

Co
Review №71

Good service. Always on time & very detailed.

*G
Review №72

Nick wright & Michael Wilson came out did demo at 3pm. Stayed until job was completed. Would highly recommend these guys.

Je
Review №73

Dry Force was hired by a company that flooded our ceiling while switching out our water heater. They initially came in and set up de-humidifiers and then came out to repair the sheet rock. They claimed our sheetrock had prior damage and only patched a small area, (in reality our sheetrock was brand new, but the patch and paint job wasnt that great) causing the water bubble to just look like a larger water bubble. Our fan made a static sound every time we turned the light on but they wouldnt fix the sheetrock where the water actually had sat, we replaced the fan on our own. I have been working with them for a month now where they have scheduled me 4 times that they would come out to do the repairs and have either shown up and not done the work, or just havent shown up. Out of all the of the times I have called and have been told they will get back to me, they have never returned my calls. My sons room has been packed up in his closet for a month now because they wont come do the repairs and keep giving us the run-around. Dont hire Dry Force, they have terrible customer services and responsiveness doesnt even exist with them.

Fe
Review №74

Nick Wright & Michael Wilson - Professional and friend service! Both of them took the stress out of a bad water heater experience. I’m very thankful for their quality of service. Thank you!

Ka
Review №75

Dry force was wonderful! They were out right away and had the equipment ready to get the process started. With water damaged we all get major anxiety! The person who came for final inspection today was so nice and answered all my questions multiple times!!! We were referred to them by Leak Geeks Plumbing and I’m so happy with the results.

Cl
Review №76

I called and set an appointment with their team - they had a nice representative call me back and assure that I would have help the following week.No one ever showed up

Vi
Review №77

Horrible and decisive service.... they charged 1100+ dollars for putting 4 fans and one humidifier in my house after claiming that this number includes entire repair nit just drying.... engineer committed this cost for entire repair and later said charges are for drying only.... complete disregard of entire communication and lying completely.... please be careful of these liars

We
Review №78

Nick Wright, Josh Bower, Mike McLemore, and Elroy Middleton. Great service and guidance for me during stressful situation

Jo
Review №79

Our water heater leaked snd water flooded on the tile, through the walls and on the carpeting. They were very thorough in getting everything dried, as to not have moisture or mold to develop.

De
Review №80

Very professional and excellent work. Nick wright and Izhar Ochoa

Gr
Review №81

This company is full of rockstars! I called, they showed up and started clean up in under 2 hours. I’m recommending to friends and family.

Ke
Review №82

Michael arrived within an hour of us calling, and he not only got started right away, but he was also able to identify that the plumber hadnt properly identified the source of the water leak! Michael saved us a ton of time and money chasing false solutions! He was also extremely professional and super friendly!

Da
Review №83

Nick Wright, estvan, and Christian were great. Came out in less 5ham an hour from initial call. Great job

Re
Review №84

On time friendly and did a professional job. Will use them again and refer them to all my friends. Saved my day.Thank you all very much.

Ja
Review №85

I would like to acknowledge Aaron Runnels for providing excellent service while assisting me with recent water damage in my home. I previously called another company to assist and provide a quote, but felt uncomfortable with them so at the recommendation of Adam Roberts from my plumbing company ARS Rescue Rooter I allowed him to call Dry Force. Dry Force sent a representative right away and he was impressively knowledgeable, but I needed time to think it over. He set another appointment for me and the next day Dry Force sent Aaron Runnels to the rescue! Aaron answered my questions directly and honestly making sure that I understood the process that would take place moving forward and went above and beyond the scope of his responsibility to assure me of not only his, but the companys concern for my peace of mind! Great service should always be recognized, encouraged, mentored and rewarded by great leaders!

Je
Review №86

Excellent communication and staff. Always on time and got to my house same day of flood. Call them

Ju
Review №87

Dave Penn, Josh, Alin, Nick Wright, and the ladies who handle the phones were great. They helped me get through a frightening situation involving a broken hot water pipe under the slab of my home. Dave was here within a very short time and his calm, reassuring demeanor, plus his endless patience answering all of my questions, put me at ease and relieved a great deal of my anxiety. Without the help and care from this Dry Force team, I would have been lost. This company was recommended by my plumber, and I will not hesitate to refer them to anyone needing water damage clean-up. Thank you, Dry Force.

Ni
Review №88

Just the best water restoration company in the world! Will always be there for our homeowners in the time of need and will get them back on their feet from a water loss. Let Dry Force be your #1 choice for any water damage clean up!

Ba
Review №89

Nick Wright and Estvan Ramirez. All who attended our water event were professional on time snd knowledge. Would definitely recommend them and am very satisfied with them snd their service

Da
Review №90

Nick Wright and Michael Wilson took care of our water and mold damage problem and helped walk us through the process from remediation to restoration. Very professional and thorough.

Jo
Review №91

Dry Force responded immediately when our water heater failed and water poured into our master bedroom. They kept the area clean and removed the fans as quickly as possible. The fans are LOUD but do the job to salvage the original wood and deter warping.

Bi
Review №92

Nick Wright and Dylan Turner did a great job!

Mi
Review №93

Nick Wright & Michael Wilson, the technicians were promptly dispatched and extremely knowledgeable. The problem was quickly identified and the water mitigation went without a hitch. This was a difficult time, but Dryforce came through for me.

Ch
Review №94

Excellent, professional service. Strict COVID procedures while in the home. Knowledgeable and on time, highly recommend.

Ja
Review №95

My house flooded and a pipe broke in this last horrible cold spell and once I called Force the evening of flooding they were out the next morning evaluating snd setting up fans. The two servicemen were friendly polite and extremely efficient. Would Recommend Dry Force to all.

F
Review №96

The two technicians, Quentyn Wessel and Nick Wright were exceptional in their approach to the water remediation and set up of the drying process. Great work by both, I appreciate the effort they both put in.

Ja
Review №97

Nick Wright, Dave Penn, Brandon Shopher were very professional and courteous. Very knowledgeable. Hooe Ill never have to need them again but if I do then Ill give them a call 1st.

Ca
Review №98

My ceiling and walls are dray—no mold worries.

Ch
Review №99

Nicholas Wright and Lorence Smith were extremely polite and professional. We would recommend them to friends.

Al
Review №100

Great service from the beginning. They answered all my questions and even when I was still considering on using other companies they were willing to leave a dehumidifier to help with the situation. They were on time on all of their appointments and were very thorough on inspection all the zones that could’ve been damaged by the water. Thank you for all the help!On the last day, I forgot my phone and instead of just coming the next day, Dan decided to stop by (late at night) and see if I was available to get their equipment. Thanks again!!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3701 W Royal Ln, Irving, TX 75063, United States
  • Site:http://dryforcedfw.com/
  • Phone:+1 972-399-0001
Categories
  • Water damage restoration service
  • Building restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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