Jose at the store was knowledgeable and fast

Unresponsive. Didn’t fix my issues. Geek Squad is almost the same price with WAY better customer service.

I went to an Apple Store for a water damage problem in my Macbook Pro and received the usual Apple shenanigans. The repair cost was nearly $1099, thus it was I better off just buying a new one. I had already expected this as Apple clings on to vertical integration excessively. I went to Runnerboys and got my tech problems resolved in one day at a really cheap cost. My computer is running smoother than ever. Would definitely recommend this to anyone having tech problems.

When is free testing and free diagnostics not free? When you go to Runnerboys. Twice on their site it says free and I walk in the door and told there is a $30 charge. I grabbed my PC and walked out. I am very disappointed.

Smooth, clear communication and professional- level handling of computer misbehavior.

Runnerboys rock!They came to our office, fixed a WiFi problem that we have with Cox for the past 3 weeksThey offered higher end solution in a reasonable price

So far so good. I just dropped off today. Wait and see!

These guys are such pros. Fixed problems on my laptop that I didnt even know I had, even little cosmetic details for no additional charge. If you have an issue with your laptop/desktop, trust go here, pass it over to Eldad and his crew, and dont even trip itll be running better than you remembered in a few days. A ton of respect for the technical expertise and customer service at this repair outfit!

They are truly the best. Extremely knowledgeable and responsive. They saved all of my data but most importantly my husbands pictures, my memories that is all I had left.

Fast and excellent service. I shattered my laptop screen and called around to several places before finding this shop. They had my screen repaired in less than a day and I loved the email and text updates! The repair was flawless and stress free!

Very pleasant experience.Knowledgeable and courteous. I highly recommend this place.

Best place to take your computer for repair in Irvine. Came in it took them less then 3 hours to fix it. Got it back on the same day and was happy with a fair price. The tech was professional and knowledgeable. Will come back again!

Super fast and efficient

Today was a major misunderstanding and misplacement of my Apple Charger. I was very upset and angry with the management with how they we’re wasting on my time for a simple file transfer. Well, I can tell you after all the frustration I had with them.They we’re able to professionally transfer my computer, discount my services, and scrap my old laptop for recycling. The owner was polite, friendly, and understanding of my circumstance. 5-stars for the professionalism. Thank you.

They seem real honest and took care of my problem with my laptop. I would definitely use them again.

These guys are amazing. Immediate response, knowledgeable personnel, great attention. Fixed my laptop and replaced the battery, very reasonable price and fast turnaround time. Wholeheartedly recommend them as experts.

I had a self build issue where identifying the problem on my own would have required an insurmountable amount of time and effort swapping and testing parts in other PCs I hadMy suspicion was motherboard but without knowing for sure, completely breaking down the computer, packaging up the motherboard, sending it back to Amazon, waiting for the return, not knowing for sure that was the issue, sounded like too much work.They were able to identify within 24 hours that I did indeed was the motherboard. Amazon was able ship them a new motherboard and I was able to enjoy my new computer within days!This was over two years ago, my computer still works amazingly!!

Great service with reasonable charge

I took my son’s HP gaming pc that would not boot up. I tried to use my credit card benefit to fix it. They required to submit diagnosis after diagnosis from the repair shop. Runnerboys gladly did the diagnosis free of charge. The card company didn’t honor the extended warranty after weeks of asking for all sorts of documents. My son was going crazy without his pc especially in this pandemic. I ended up buying another pc for him (not HP!) and picked up the broken pc. Runnerboy was sympathetic and advised to sell the parts as only the motherboard is bad. A few weeks later I got the check for 70% of what I had paid for the pc from the credit card company! All thanks to detailed diagnosis provided by Runnerboys. From now on I know which place to go to for all my computer needs. Having trustworthy mechanic and computer repair shop is priceless!

Our company has been using Runnerboys since 2015. We feel lucky we found them. Their service is great and response time is excellent. with 30 computers on site they take care of everything for us & always have kept us secure. The pricing is more than fair. I highly recommend Runnerboys for all IT needs.

I dropped my WD Passport and lost all my personal and work files. Freaking out, a family member recommended I go to Runnerboys. They were so understanding of my situation and took the time to educate me on what was wrong with my drive. In less than a week, they were able to work their magic and restore all my files. I cant thank them enough and would 100% recommend them to everybody! A+++++

My sons gaming tower shutdown, we couldnt figure it out. Eldads a great guy! He took a quick look and it turned out to be an easy fix. My sons e-sports tournament that weekend was saved. Were happy to have Runnerboys in our neighborhood, and wouldnt hesitate to return if we needed help again.

Very fast and courteous. They diagnosed the issue with my computer for free, since it turned out the whole motherboard was fried. They were helpful in giving me information to contact the manufacturer and get them to replace the faulty motherboard at a discount.

Beginning of the year is the busiest time for our office, We needed a new IT guy for our office after ours bailed out in the middle of a complicated project!Luckily we found the Runnerboys, their respond time was amazingly quick and the tech showed up in our office after couple of hours.Long story short, he was able to complete servers migration in a mannered time.We found our new IT team.

Professional, quick, super friendly service and reasonably priced. Cant ask for more

Highly HIGLY recommend taking your laptop here. Staff know exactly what theyre doing and are very organized and efficient. Definitely coming back if for any computer issues

Third time bring my computers for repairs. Great service!

My Dell notebook wouldnt turn on and I was on business in No Cal. I spent $250 and it took three days to repair. I turned it on twice after that and it would start again (same problem). On my return to Irvine I took the computer who not only repaired it for $75 but they did it overnight!!! I wish I could give them 10 stars.... Oh Im getting a full refund from the other company. Cant go wrong with Runner Boys.. I feel blessed to have found them and wont go anywhere should I need future work done!!!

I needed to upgrade my OS and my MS Office. They could do it for me overnight. Actually, they could have done it in one day if I could have come back late that evening.Had a bit of a communication issue at first. Turned out their phones and internet system was down unexpectedly. But once they came online they responded to my request for a quote and everything was handled promptly

Amazing work, fast and reasonably pricedThey came to our office and fixed our network issues.The guy was fast and knowledgable, we thought its gonna be an expensive as they charge per hour but they finished in no time and bill was half the price then our old IT companyWill use them again

Excellent service. They fix my PC in 5 minutes. I need a screw for my laptop the guy working over there he fixed it without any hesitation for no charge and he was very friendly. I will definitely recommend this shop to my friends and family. Its way better than geek squad in best buy.

I was in Irvine on a business trip. My laptop didnt boot after passing security at the airport and seemed like I lost my hard drive. Googled computer repair near by on my phone and found Runnerboys. I had them fix my laptop, all it took these guys was few hours to turn my laptop around. Two thumbs up Runnerboys

Fabulous, brilliant, kind and generous

Outstanding computer service! My computer was giving me serious problems. Eldad Yacobi, from Runnerboys, eliminated the problems and updated my computer, which was very old. Now, my computer is running beautifully! I highly recommend Runnerboys......

Runnerboys helped me recovering my LOST files, my boyfriend deleted my computer after a fight we had. Brought my laptop to the fantastic Runnerboys store and after 3 days I got a call saying all my files had been recoveredRunnerboys rock.

Great customer service. I had a problem with my macbook pro not turning on at all, it took them less than couple of hours to call me back and it was FIXED, amazing!. I was told by the applestore that my mainboard is fried

They fixed my computer! That is good news. They did it in a day and I am thankful that nothing was lost, no data to recover. I think it was a matter of me not having the disk from when I bought my laptop, but that is ok, I had no time to try to do the repair myself. I am pretty good and I have installed extra RAM and Memory, so I am not a novice.What I was not impressed with was Jose at the front desk. Talk about BLAH I got the impression he was underwhelmed with his job. Not at all the type to have at the front desk. You could tell he had no customer service skill at all.

They solved my problems in no time. It really shows that they keep themselves on top of the latest tools and technologies. Eldad provides great service.

Great place to have your computer needs taken care of.Was having some problems with my Mac- after going to Apple store they told me my computer took a dump on it and would cost me about $800 to fix it (this is a 2013 Macbook Pro 15 which I paid about $2400)After considering buying a new Macbook I decided to get a second opinion and found the Runnerboys. They diagnosed the computer in no time and told me it would cost less then half to get my computer goingThey found out that my drive was going bad but I needed an SSD drive which make price jump pretty high.They were fair and also honored a coupon I had with me so overall Im happy I decided to get a second opinion

Great service! These guys are really friendly and informative.I got to see first hand how careful they were with my laptop and they immediatly contacted me as soon as they were done with thier diagnosis.(Thank you Runnerboys!)

It worked

I cannot say enough good things about RunnerBoys. The service was excellent and affordable.They diagnosed my computer immediately, called me right away, and fixed the computer overnight. Everyone I spoke with was extremely nice, polite, and professional. I would definitely use RunnerBoys in the future and recommend them as well.

After shopping around to repair my Macbook, I found the Ruunerboys to have the best price/ customer service.They are located pretty close to my work, and it took them 3 days to get the part needed and fixed it at the same day.The owner provided me another place to repair my phone as well.Will recommend them and will come back again for sure (hoping I dont need to) :-)

These guys are great. Took in my computer to upgrade my cup and gpu. Did while I waited. Sure, I could have done it my self, but when your working on expensive upgrades its better to leave it to the pros! Their charge was the work was very fair and took the time to make sure all the updates were current and benchchecked to see the improvement. Highly recommended.

RunnerBoys repaired my computer hijacked by professional hackers who installed on my computer malicious external System Key. RunnerBoys removed expertly this System Key and returned my computer to its full health.Great job, fast, professional service.

Great customer service and fair people!

Love this computer repair shop. Good place.

We recently had a problem with our company’s router and WIFI.Runnerboys showed up immediately. They got the job done.Everything is running great.Thank you RunnerboysI would definitely recommend them.

Local repair shop near my houseThey are local and friendlyFor the ast 6 months I had issues with some of my devices (computer/ laptop etc..) they were able to fix the problem each timeThe owner is friendly and they always have me smiling on my way back homeThank you guys for helping me out!

Had a problem with my keyboard on my LenovoCame to runner oys and they’d took care of it on the spot and it was reasonably priced

Eldad was super helpful and professional, he repaired my computer in time for my senior exam.Excellent service, they are total honesty about the repair, something that is quite difficult to find, highly recommended place, Ill be a return customer!

I would recommend visiting these guys.Service, service. service. If you need anything fixed this is the place to go. Highly recommended it

Fix my macbook air from water damage. Very quick turnover and I would recommend him to anyone! Thanks again.

Fast and easy service- we had a server that was not bookable, Runnerboys came right away and were able to repair it in less then an hour- HOORAY Runnerboys- youre hired as our IT Department

Fearing the unknown as we transitioned from our old IT servicing company to Runnerboys, we quickly found ourselves transitioned, without any interruptions or undue burden. Their techs are courteous, Professional, and most important talented in so many areas.We had found them after having a ransomware virus which our previous IT vendor didnt protect us from (No backups even though we paid for it for years). Runnerboys was able to remove the Ransomware and we got ALL our files back again. Yay for Runnerboys, Nay for previous IT Vendor (thought about giving them bad advertisement, but decided to move on)

I recently contacted Runnerboys about correcting problems caused by other IT company,Theyre easily accessible, knowledgeable, and skilled

Runnerboys is from now on my go to shop. They did an excellent job repairing my laptop. Had my little one breaking the screen. They repaired it in the same day. Thank you!

I have two high end laptops that I wanted a thermal repaste using liquid metal and called eldad to see if they could do this. He was optimistic and told me that if I could get him the liquid metal, that he would do this if it was possible. I brought the two laptops in, and thats when the trouble started.The day after I dropped off two functioning laptops, one reportedly stopped turning on at all. They had no idea what caused this and ultimately ended up having to send it in to warranty repair because they could not fix it. Six days after they supposedly sent the laptop in to the repair center, I called to check on the status, and they had not received the laptop. Eldad did not know when it was sent, did not have the receipt for the FedEx package nor did he have a tracking number for the FedEx package. He essentially had no idea who sent thr package, when it was sent or where it was. I called the warranty department directly and was able to get a tracking number. It turns out the laptop was picked up by FedEx AFTER I called to check on it, so I was lied to that they had in fact sent it when they didnt for another week.The second laptop was repasted but there was no improvement in the thermals, so I took it back in. Then this laptop also broke and eventually the display wouldnt display anything at all! I connected an external monitor and still nothing! This one also had to be sent in to warranty repair. After the nightmare sending in the first laptop, needless to say I sent this one in myself.In summary, I didnt get the thermal repaste I originally took the two laptops in for, both of them broke, one was sent in a week after I was told it was sent in, and now I have been without two separate $3000 laptops for more than 2 weeks with no responsibility taken for the sloppiness of how this whole thing transpired.If you need a hard drive recovered or drivers updated, then runnerboys is more than enough. For anything else, go somewhere else and save yourself the headache.

Great service, they responded very fast and fixed my problem in no time

Wow, loved their place, great place to take your computer for a quick repair. had my computer full of viruses, they cleaned it on the same day!

Great place to get computer services- friendly, fast reasonably priced !!!

Had such a great experience here.the customer service is truly amazing!!!

It does not client-oriented service. You should push them every time.

As a photographer backing up photos is critical to my business, when my server went down and it looked like I lost years of work I was devastated. I tried fixing it my self and order parts from eBay but it was waste of time money and added more grief.Thanks to a friend recommendation I found runnerboys who not only fixed my server and saved me thousands of dollars but they also took care for the data recovery and restore all my photos. I would pay double what they charged me :-) so glad I found them!

Lovely place, great customer service- fast and affordable

They are doing good service and absolutely free for diagnosis

They are located 5 miles away from me, took them less then an hour to get me up and running and pricing was fair

Great Service

Great service super friendly

Need to update business hours.

Good service