Website says they are open until 6:00 on Sundays. Sign out front says “Yes, we are open!”, but when I arrived at 5:00, cones were placed in front of the driveway: I called the business, and the employee stated that they close on Sundays at 5:00. Please fix your website. If a business states “Summer Hours”, as a potential customer, you would think they were recently updated, since it is currently summer. I will not be coming back. Thanks for the inconvenience.

They did a great job. My car looks like new

Car Spa was average and for the price, its not worth it. Almost $30 bucks for a regular wash and when I got to my car, there was still dirt everywhere. Visibly everywhere., and when I got home, part of my door panel hadnt even been washed. If you go there, make sure they do a good job or tip them accordingly.

Took my car here two weeks ago for a wax. They ended up scratching two window tints. I also made a point to note the sunglasses hanging on the visor. One of the sunglasses disappeared in the process. Paid good money only to leave very disappointed.

This is the 2nd time Ive been here now, as I live close and its convenient. The 1st time wasnt too bad, nothing spectacular for the price. But the next time, was not great at all. Definitely over paid for the job they do. It seemed as if they just wanted to get my car out as soon as they could with little effort at getting the dirt and grime out.... The important details were left out. The hand rests, the plastic at the edge of the door, the roof of the car wasnt cleaned as it should have been, the dash wasnt properly cleaned. And for $27.99 plus tip! Im taking my money and my vehicle elsewhere.....

I went in for a hand wax of my car. Upon receiving my vehicle, I noticed a very large crack on my windshield. I requested to speak to the manager and he told me he isnt doing anything to make it right. He said he isnt liable and I should Google it. He also told me to take him to court if I want. He said there is a sign which I never saw since the employees there just wave you in and ask what service you want. Will not be going back there again and neither should any of you. I have reported them to BBB.

Good place to come and get a car wash or detail. they Also have a nice waiting area with comfortable chairs

I came to car spa to get my car detailed about 2 years ago. My friend had spilled Buffalo sauce all over the passenger seat and it smelled so bad! The sauce was extremely oily so I thought my seats were for sure going to be ruined or at least noticeable but they went out of their way to take it out using some special shampoos at no extra cost. Everyone here is so lovely and I’ve been coming ever since. My car always comes out clean and smelling so so good! Thank you so match Car Spa!! :)

Best car wash in Irvine. They take their time and do a great job

I got the mini detail for $170 and they did a wonderful job. My kids spilled milkshake in my car and this place was able to remove the odor and made my car brand new again

I noticed that two people work on my car for 30-40 min then one other person handed me my car key and collected the tip. I called to make sure they divide but found out the person who gets the tip keeps the money... what??!!!! That’s so unfair. The owners said we have no rule about that!!! No fare rule???!!! That’s absurd... make sure people who work on your car get the tip and is divided between them.

Me: Good morning how are you?Lady that answered the phone: Yeah what?😂

HORRIBLE! Just took my new Tesla Model 3 for a car wash and they left a 3 swirl scuff/ scratch on my hood. Their guys arent paying attention. Very likely using dirty rags to wash and dry car. Of course they deny. UNBELIEVABLE!!! Never going back. Be warned!!

Took my two week old car for hand wash today. Came back with deep nasty scratches on it. Deep enough for my fingernails to catch.

Average carwash, not terrible

It was ok. Got the highway end wash and that was 27.00. For that amount should have been perfect. Could be last time I go there.

I spent 74 dollars to wash the car, many places were not cleaned, and the price/performance ratio was extremely poor.

Good customer service

To: Car Spa IrvineFrom: David LDate: September 1, 2019Re: Outstanding Service From Hector and MaggieThis is a letter of appreciation for the excellent customer service provided by the Car Spa in Irvine . In particular, the service of Hector and Maggie was outstanding.Hector is outstanding in dealing with customers and making the customer feel valued and comfortable while at the Car Spa. He has excellent communication skills and is very knowledgeable in all the different services offered by the Car Spa and is able to help the customer make the best individualized decision for their car cleaning experience so they leave at the end with the upmost satisfaction. His communication skills, perfect knowledge of the services, and ability to make the customer feel truly valued and comfortable is one of the reasons I continue to come back to the Car Spa in Irvine and continue to be a repeat customer.Maggie also does a very good job as the cashier. She really has outstanding customer service ability and really stands out in her ability to make any customer who walks in feel welcome and respected. She performs her job extremely well and is always friendly and outgoing.Thank you again for having such outstanding individuals as Hector and Maggie at the Car Spa Irvine. They were truly a pleasure to work with. Thank you again.Sincerely,David L

I like this place because tha workers doing very good job

My car was plenty of lime water and my budget was really small! One of the employees cam with the right advice and budget to redo my car like new. They also have a nice place to wait for your car inside or outside and in less than one hour my car was ready. Everything was perfect and all the employees very smiley and friendly. It was not my first visit to this place. They are also very good for the regular wash. Do not hesitate to go!

Excellent service them men are very nice take care of my car

Left some spots and some water stains, but I am a a perfectionist...Overall it was decent...

Really happy with the job they do. Attention to detail is great.

I brought my motorcycle in last week for a polish and touch up on the chrome. It had some rust built up from living by the beach, but you would never guess after Carlos was done working on it. Jim and Carlos were very professional, courteous and honest about what they could do. I will definitely be back in the future because of the great work they do!

Great wash. I have an oversized lifted truck and there arent a ton of places to take it. Pricing is reasonable, the job is always done well and the staff is great. Thanks guys!

They did a great job.

Not very clean, but the price is good

I love taking my car to this car wash. They are extremely friendly and do a great job on even their regular washes. I would recommend coming here whether you need a detail or a quick regular wash with vacuum. Their prices are very reasonable for anything you need.

Perfect spot to wash your car

Dropped my car off to him in the morning and he called me a few hours later to pick it up. What a difference! It looked as though he gave it a brand new paint job. It was like a mirror. Josue is a master at his craft. Whether you have a daily driver or a million dollar show car, he will treat them like its his own.Im so impressed with the outcome that I will be coming back for Car Spa ceramic coating. Its well worth the price.

Very bad customer service. Staff are very rude!!I have to make a complain.After I made a complain to the Manager name “ Walter “ they scratched my passenger door!!I had to talked to the same Manager Walter, and he said you’re accusing us! Discriminating us!!!Can you prove it???Very disappointed.. very dishonest people.Never go back !

Great service! Will definitely be back. The manager Tony explained to me that this place is under new ownership. I could tell.. The quality of work is a way better than it was before. Great job Tony! Keep up the good work!

An amazing experience, the managers were quite helpful and their cleaning was impecable. Ive been to many and by far this has been the best wash. Keep up the work guys!

Easy, quick, good prices

Juan is da man. Dude detailed the hell out of my mini Mini. Spent a good hour or so undoing the neglect. Will be taking wifes next week.

Its nice car wash I always take my car

Their “professional” waxing service left swirls all over my car. Now I get to pay an actual professional to remove them. Manager didn’t care at all. Made no effort to make it right. Avoid, if you like your paint at all.

Great service and good professional quality workAsk for Jose he does a good job and his detailing and cleanliness is at its bestRecommended ( definitely)

I brought a coupon for a 39.99 car washAnd they made a big deal about the whole thing saying thats not them when it clearly has there name, picture and info . They checked my phone made sure it wasnt a fake it was just crappy service over all. Definitely NOT coming here anymore.

Great service. They went over every inch of my car. No spot went untouched. Well worth the price.

Ive been coming here for a year and every time its good service and hand wash which keeps our cars paint in good shape. Go for the clay and wax service: they use Meguiars products instead of whatever label-less pink product at other places. They also have frequent-washer cards.

Over priced.

Carwash was good but when I went to pay looked like the owner was eating breakfast at the register while taking my money without washing his hands. Hope he doesnt get sick.

New owners and the manager Tony Castillo has earned my business for car washes and detail service. Detail job brought my car back to life. They even honored my gift card from 2012! Highly recommend! Thanks Car Spa

Great place. Amazing service

Crooks! Purchased 2 prepaid detail jobs @ $160 each from previous ownership. Had to argue with manager to redeem first detail. Went to use second one and manager refused to honor it. When ask to speak with owner, she stated that owner was in China. Stated that they would only honor 3 months of prepaid services from previous owner - that’s a lie! I used first detail 6 months after new owners took over! Do your self a favor and take you car to an honorable car wash.

Went in for a wash on the weekend. Cleaning was really poor, my floor mat was still dirty. Windows was not wiped well, lots of lint from the rags used. After I took my car, wife noticed a bottom plastic piece missing in her handlebar holder. They come out pretty easily with vacuums. Its a new car so I know they lost it. Called them to let them know and was told theyd look for it. Was not able to return then and there, but when I got back they could not find it and the manager gave me some BS about hell look into it and call me. Did not even ask for my contact. Im aware its a cheap part, but rather than took responsibility and pay for it, they tried to brush me off. Wont be coming here again.

Easy and quick

It wasnt busy yet it took 30 minutes to wash my car. The chemicals they use to clean the windows has such a strong odor I had to drive home with the windows down. The smell is still there a few days later and the windshield wasnt even clean!

Very bad customer service. Staff are very rude!!I have to make a complain. 😐After I made a complain to the Manager name “ Walter “ they scratched my passenger door.I had to talked to the same Manager Walter, and he said you’re accusing us! Discriminating us!!! 😳😳😳Can you prove it??? 😳Very disappointed.. very dishonest people😐Never go back again😐

They do an excellent job and pay attention to the details. My new favorite car wash.

These guys are most unreliable!! They charged me $65 for a bad job using cloths that scratched my car. They said the scratches existed from before. Avoid these guys or be extra careful what they say, they dont do what they say.

Didnt clean center console and charged me a suv premium for my truck but didnt TOUCH the truck bed. Makes 0 sense.

The only good thing this place has is the waiting room. They are terrible at cleaning cars though. I paid for the highest level car wash and my car was still dirty when they were done. I had to ask them to clean and vacuum again multiple times. They use the same NASTY GREASY rag to clean the cars. And by clean I mean spray then with shiny stuff. They dont actually clean.SAVE YOR MONEY. DONT GO HERE!!!

Decent hand car wash with fair prices

The ownership has been changed. The service is knot as good as usual. They always push you for higher price wash, but never give you the service that you paid for!

I dropped my car today and Hector offered me very good price and they did the best, Thank you Hector and your team

They have no idea what they are doing. It took me 90 minutes to have my car washed. The trunk was just as dirty as when I got there. I called them to complain. The person who answered the phone had no clue what to do or say. Never going back again.

Guys done a great exterior detail on my vehicleDefinitely going back..

The $59.99 hand wax got rid of almost all scratches on the left front of my car. I thought I needed to get a repaint yet the hand wax service was almost as good. Would come again.

45minutes for Express Hand Wax on a busy Saturday morning. Sure, why not?

Just tried it for the first time. Very good service, quality of work focussed on details and for an excellent price. Will come again.

Bought coupons a year and 1/2 ago. Bought a new car, had it cleaned at dealership when ever serviced, received loaners from dealers. Went on vacation for a month. Had the car waxed a lot, which means that you dont use the coupons. The rain or threat of rain also kept me from going to back. When I went back they initially refused the coupons because they were new owners. They stated they had to pay their employes more ( which was a lie, I asked them). Then they said to use all of my coupons for my next wax. I then returned was able to use the coupon with an added 7.00 dollars. They gave a new story about putting up signes when the new owner took over about a time limit regarding the redemption of coupons. Today Im having my car waxed to use up as many coupons as possible. I will update depending the story I get today. I will not be returning after this.

Dude this is my first time posting a review lol i’m dead serious do not go here. there are better services for better prices. I got the basic $39.99 int. & ext. job done in 30 min. i wanted the sprinkler marks gone on the right side of my car but the spray waxed ON TOP of the marks lmao are they mentally challenged? LOL and then the vacuum job was so half assed I could see little leaves in the underside of the seats.YO if this wasn’t enough to convince you listen to this lmaowhen i got in my car, i sat down, and took one breath. idk if it was the guy who drove my car to the parking lot or just an accumulation of all of the workers but it smelled like a cockroach & dogshit infestation in the drivers seat i needed to get home ASAP and pour febreeze all over it LOL. I don’t think Ive ever had my car treated so badly

Starting to deteriorate very quickly lately. Will be very hesitant to go back. The advantage is that it is in Irvine.

Used to go there twice a year for my car detail. Until this day it was ok, not the best. Last day I had my detail done for 180$ - This guys are real cheats as I was pointing them dirt in multiple places. Not just it was not done imperfectly they also made some spots on my dash panel while doing the carpet cleaning. Horrible attitude by the workers and after all, I had shown it to the manager that they didnt even clean my trunk, the seats, which he agreed to it and asked the guy over there to do it again. I was watching and again he did a horrible job and said Thats it when I went back to the manager he gave me his card and said see him next time for a free car wash - What? Seriously??- I pad 170$ for that horrible service and after all I got was a free car wash and a sorry .. Ashamed the way they take their business. NEVER EVER WILL GO TO THIS HORRIBLE PLACE. LOOTERS.. STAY AWAY IF YOU WANT TO SAVE YOUR HARD EARNED MONEY ..

This place has definitely improved from before

Sitting in the lobby so far so good, hopping all of these one star reviews are a fluke since WYPE has changed their business plan Ive had to find alternate cleaning solutions :/, please come back WYPE :), I like ordering car washes from my home, and having you guys come to me :). Perhaps a franchise like car spa is ready to head capital for such an awesome new startup? Uber meets as wash :). Will update with final results.

Nice place to rest inside

Not a good customer serviceI bring my car every other day here and I have membership with themFirst the lady at the front disk I ask her if she could ask her coworker to clean or vacuum and to not leave finger print at my car guess what she respondcancel your membershipI dont its a good customer service

Just ABSOLUTELY TERRIBLE! This has to be the worst car wash in Irvine! Yesterday (August 8) was my first and last time going here. So I go there and tell the attendant that I want the $34.99 Executive Wash and the guy immediately tells me he recommends the Hand Wax special (49.99) because my car had a lot of hard water spots on it. I said why not, Ill try it. I told him that I was on a schedule that I had to be back at work soon and I asked how long will it take. He tells me 45 minutes and Im fine with that. So 25 minutes later after the wash I see the car enter the Detailing Garage and its just sitting there UNATTENDED for whole 10 minutes. So Im thinking to myself that theres no way they can do the waxing + everything else in under 10 minutes and on top of that I have an Escalade which is a pretty big SUV. Sure enough I see one of the detail guys finally start working on it and I walk up to him and ask him how much longer it will take. He tells me 30 minutes and I immediately go to the manager frustrated. Afterwards he talks to the guys to sort of speed up the process but all in all, I end up leaving the place going back to work late with an incomplete car wash due to wax residue still visible on some parts of the car, and the dashboard and console in the inside still in the same condition it was when I brought it in. I definitely felt like I was ripped off! That was UNACCEPTABLE and absolutely DISPICABLE service....Pfft.

The worst carwash place! After the carwash, my windshield had what it seemed like water spotting on it. I tried using my windshield wipers to clean it, but it only smeared the spotting causing my windshield to have smeared lines. On top of that, I waited over an hour to get my car done. This was the longest I had to wait. Even when other places were busy, they finshed washing my car in 30 or 45 mins. This place should be removed from Irvine.

Very clean. Consciences workers.

Great service, great job!!

Most ridiculous service I have had. No management for their wash staff. The manager was quite and watching employees insulting customers.

Consistently do a good job.

Absolutely sickening.This business establishment practices are unethical, manipulative and unprofessional to the highest degree. I will start by stating that I have never written a negative online review for any company. The incident that happened to me is beyond comprehension and I will be following up with legal action.My wife and I brought our car here for a standard wash. While waiting with the other customers we heard a very loud revving sound coming at the end of the automatic conveyor line area of the shop. I was curious and went to check on the sound, when I noticed that it was coming from my SUV. The car had stalled in neutral and at the end of the conveyor line and would not move into drive. The lack of training for these staff is unbelievable. We noticed that there was a warning light on the dash, from a switch in the car that us used for down hill driving. One of the car washers had hit the switch and it caused a malfunction. In horror, I told them to stop revving the engine and proceeded to climb in as they pushed the car forward to finish the wash.I notified, Lisa, the manager on duty of this and she immediately went out to check and confirmed that the car had stalled in neutral. I was livid, as I had to hear my car being pushed to the limit before I was notified. I made calls to multiple dealerships and my own mechanic to try and remedy the situation. There was nothing we could do.Lisa, never once offered to help me tow the car, or to assist me further than to just get my car off parking lot. I went had and called MY OWN Triple A account to have the car towed for them and I would be returning to her with what the damage would be and for her to help me fix it since the car was working fine before we dropped it off for a wash. At first she was very helpful and continued to say that she would prefer I come back with my findings.Since it was a Saturday, there was no shop open to help so I had to tow it to my usual mechanic shop and be without a car for 2 days until they can look at the issue. On Monday the mechanic revealed that that the Transfer Motor Box had failed and the car was stuck in neutral. The total repair and labor was $3,117.81. In total shock, I went back to Lisa, and told her that all I want is for my car to get fixed and for the car wash to do the right thing. She made many promises, such as trying to find another shop for me to go, or find the part for me.I went back to the store every day for a week trying to work this out and be the nice person not to pursue small claims. I assumed that this was a non-issue due to their negligence in handling my car.The last communication I had from them came from an Attorney letter stating that they do not take any responsibility and will not pay for any repairs. They offered to admittance of guilt, nor did anybody from the shop contact me to talk this through.I am writing this review to warn others that there are businesses like this out there and for this shop to eventually be dealt the ultimate blow.The amount of inconvenience and cost for me has been substantial. I’ve had to pay for my own repair just to have a car to drive again. I hope that they understand the gravity of how they have harmed my trust forever in the common good of people.No amount of money now can repair the sickening experience I’ve had dealing with the Car Spa and especially with the manager, Lisa.Please do not go here to add more money into the pockets of these deceiving and manipulative people.

Great service friendly

Very bad customer service. Staff are very rude!! Never go back!

Seems decent.

Did a good job

The worst one.. Never go there

Never go again! Horrible!

They are not the best but they for the price they do a good job.

Took over one hour and was 23.99 for my Pilot.

Great service

Pretty good

Really bad

Good

Good job

Not bad

Ok, there are discounts.