I had a very smooth and pleasant experience with Joelle So from KCAL Insurance. Her courtesy and professionalism are outstanding. I highly recommend KCAL!
Amazing service, everyone in the firm is Friendly, Efficient and extremely resourceful. A big thanks especially to Nina and Ken for all of your helps.
I highly recommend KCAL Insurance Agency to all my friends because of their great service and products. Joelle is the person I speak to every time, she has helped me with home and auto insurance. She is patient and has incredible customer service skills.
The service and knowledge I received from Joelle So were outstanding. she has been very patient and got me a very good rate for my Home and Auto insurance. i highly recommend her professional service. Thank you so much Joelle:)
I have had a very good experience with KCAL regarding homeowner and medical insurance purchase. Special thanks to Joelle so who is patient and helpful. Have made several comparisons repeatedly and balance the premium and policy I finally got what I expected, lower premium higher instance limit. Thank you for your patience and good work. I will definitely come back for next year insurance again!
The service and knowledge is at an elite level regarding my policies, coverage, and rates. Mary, does a great job handling my insurance needs. Knowledgeable and responsive. If I have a question, Mary always follow up and being very helpful to solve my issues. Thanks Mary!
I came here to check on all my policies today before I fly out of the town. Joelle so always provide excellent service as usual. She makes me really comfortable whenever I ask questions. she always offer the best advices. She is one of the best service representatives in kcal!!!
Joelle did a really good job with our family health insurance. She is very efficient and fast. Very friendly and caring didn’t push us to make a fast decision.Thanks! I would recommend to anyone.
My auto and home insurance increased a lot this year and called Mary for help. She is very thoughtful and find a better price for me quickly. I highly recommend her great service.
We have bought several home and auto insurance policies from KCAL Insurance Agency. Overall experience was so impressive - great services, reasonable prices and great insurance plans.Mary is very responsive and knowledgeable. She has helped simplify a complex process and find the insurance plans that answer our needs.
I went to Irvine office today and was greeted with a very friendly smile. Emily helped to explain my bill in details. She is so nice and professional. I have all my health/auto/home insurances in KCAL and so glad that she is my agent.
I recently visited this office and would like to purchase auto insurance. Yen Zhang helped me get a good quote and explained everything in details. She is the most friendly and professional agents I’ve ever met. Be sure to quote with Yen when you visit KCAL and you might get surprise how cheap and easy insurance can be!
The lady named Mary is really a good stuff with positive attitude and full of patient. I’ll keep my insurance here all my life long. Thx for the kindness and patient!!!
I have been buying insurance from them since 2012, they always provide the excellent customer service. Today, I talked to Ms Mary Zhao to request a new Auto insurance card, Mary is very helpful and kind, she sent me the copy within a sec, also answered all my questions. This is the company I can trust.
Mary Zhao is very helpful. She took the time to find a way to legally reduce our insurance rate at Mercury.She is patient and clever. A very good experience to have her as our agent.
Thank you Joelle! This is the second year I have been working with her, she is always friendly and patient. Anytime I have questions or concerns, she always take care of me and my family promptly and professionally.
I was referred by my friend and had a wonderful experience with KCAL. Emily and Yen are very professional and friendly. They helped me take care of my health insurance as well as auto and home insurance. They offered me competitive quotes and explain everything in details. I will definitely recommend KCAL to my friends.
My home/auto insurance premium increased a lot this year. I called Mary and she was able to find a less expensive carrier with the same coverage. Thanks for her help!
Mary is very knowledgeable in all aspect of insurances. Her response time is quick. I received an excellent service from her.
Mary is the most patient agent I have ever met! She helps me a lot. She is very nice and I’m very appreciated of her service.
Its a nice experience with Kcal again. Mary Zhao helped me to add a new policy on my old one and she was being so nice to answer all of my questions. I really appreciated for her help!
Mary has been very patient. She has shown very knowledgeable. She gave us a lot option to choose. We are very satisfy her job.
We are very luck to have Mary Zhao as our agent. She is very knowledgeable in the industry. At the meantime she always think from customers perspective. Thank you Mary.
Mary is excellent. I had a car accident and didnt know what to do so I called Mary. She helped through the process and even called the rental car for me. She really helped me when I was in a bind. I cant thank her enough. Thank you so much!
Mary is very good at Health care insurance project, when I want to do insurance related procedure, She did helped me a lot, I appreciate her attitude, effort, her effective and knowledgeable service for that .
Mary is very efficient and gave me a lot of good suggestions related to my situation. Thank you for your great support and help!
Mary has a good attitude to explain the various medical insurances that make me understand. Thank you for your help !
Joelle So is a professional services . She responses fast and ready to answer me whenevere I have questions. Excellent work Joelle!!!
Mary is very professional, courteous, and her knowledge in home insurance is excellent. I went into the kcal office in Irvine and Mary asisted me and answered all my questions to my satisfaction. Highly recommend!
I went to this company to quote my car and health insurance and Yen, Kris and Emily help me a lot and explain all the detail to me. They are very nice and professional! I will change all my insurance to them!
Joelle was professional and knowledgeable about the products. She was patient and explained things very well.
Mary Zhao is a true professional, very courteous, very considerated and very helpful. I would definitely recommend Kcal insurance and Mary Zhao for all your insurance needs.
Mary is very patient and friendly. She introduced me the difference between the various health insurance plans in detail. A great experience.
Mary help my brother got the good driver discount. She has good responsibility.
I give Emily Han a five star rating. She explain everything with patience.
Mary Zhao is very nice and helpful!Mary patiently helped me choose the insurance plan, thank you very much.
Mary is so nice and she did a great job for helping me renew health insurance.
After switching from full-time to part-time at my job, I consulted a health insurance agent at KCAL Insurance who helped me enroll in a Covered California plan to receive subsidized health coverage. I went to her several times before finally making a decision, and she patiently walked me through the process and thoroughly explained many details, like the difference between HMO, PPO, and even EPO along with the different plans (bronze, silver, gold, and platinum) and helped me select a plan based on my needs.
Mary zhao is wonderful, she did good job always.
Mary Zhao is very helpful. I have checked the home insurance with her
Joelle So is very nice and professional, she gave me some suggestion are very useful. Thumb up!!
I have gone to Kcal twice this year.Both times Mary met me,I felt her patient and professional! Very well!
I really like Kcal and my Kcal Agent!! They are Terrific!
I love the bundle discounts and the great customer service I receive whenever I am in need. I like Kcal and have never given the thought to changing companies.
Joelle was able to provide excellent service.
Mary, in Irvine office, is nice and patient. I like her service
Ms. Joelle So, friendly and good service.
Mary been very helpful!
Mary is very helpful.
小姐姐态度服务超级棒,是在🇺🇸很少能碰到的 讲普通话 还可以这么好脾气的服务👍
I am an old customer of Huaxing and I like Huaxings service very much. I keep thinking about what I can do for them?This time I finally have a chance to say thanks to Mr. Zhang Guoxing from Huaxing Insurance, and thank him for leading such a good group for serving me and the Chinese community. Over the past few years, Joelle So has been serving me with passion, earnestness and beauty. Thank her very much. However, I would like to add my gratitude to everyone who has served me, thank you! I love Huaxing
Amber Li is my medical insurance agent and her service is impeccable! I am so satisfied! highly recommended! !
The toilet in the apartment was broken, causing water leakage, and the bathroom of the three households downstairs was affected. However, I am unable to return in time because of domestic affairs (during the Spring Festival). At the same time as receiving the HOA mail, we contacted our Huaxing Insurance and immediately reported the case. Mary Zhao, my contact person, her attitude is gentle, her business specialization, what I need to do immediately, the follow-up of the case, patiently guide me how to properly contact the affected residents downstairs. For her enthusiasm, please be careful, thank you!
I am very grateful to Willa Wang for his excellent service. In particular, she has worked tirelessly to solve the problem of checking the credit card account. It took a lot of time, which is something that ordinary people can do. It shows her patient attitude and efficient work ability. I am very satisfied, once again with a five-star praise to praise!
I have being a customer of KCAL for a long time. So when we need the insurance for our new car, we know where to go. Joelle So from KCAL Irvine office helped on our need. She is very friendly, taking a good care of her customers. She is patient, quoting us different offers and answered our question. She is knowledgable, she knows how to help customers to get the best deal. We are very happy with our experience.Recommend KCAL insurance, I have been using KCAL. My wife and I bought insurance for our new car at the Irvine office. Our insurance officer, Joelle So, helped us enthusiastically, answered our questions, and found us the insurance we needed. Thank you
I went to your company to buy insurance that day, and Mary zhao received me. Her explanations are meticulous, in-depth, honest, and trustworthy. I went a little late and delayed her off-duty time, but she was not anxious, still quietly handling and answering my questions, thank you very much!
Huaxing Insurance is the best-service insurance company. Every time there is a problem with the medical insurance bill, they will help me solve it immediately.
Marys service is in place. She checked it out for me as soon as she consulted. It was fast and good! She chose affordable and good insurance options for me. In short, I am very satisfied!
Joelle So is a very patient and experienced salesman. She is patiently answering every question I ask about auto insurance, and gives a professional solution for the customer to choose. I am very satisfied with her caring service.
Ms. Zhao Zhao is strongly recommended. She has a very good attitude and has a question and answer. She is still helping me to follow up the process. I have never met such a good agent. I am also prepared to put all my insurance at home. Buy here, buy it is assured!
I came to Huaxing Insurance for business and was warmly received. They are efficient and enthusiastic. Especially Emily Hans enthusiastic explanation made us very satisfied.
The introduction is very good. It is the third year to apply for insurance here. I will still choose it next time. Very good experience. Especially their insurance broker Mary Zhao, who is very beautiful and has a very good service attitude!
Mary zhao The product information recommended by me is very thoughtful. The service is very good. I am very satisfied with the patience and enthusiasm. The language is clear. Thank you
Thank you very much Willa Wang for emailing, phone and text before the payment expires. Thank you very much!
Mary is very patient to help me with my insurance business. She is very professional and dedicated and is a very good insurance broker. thank you very much.
Thank you very much for Marys patient answers and explanations, allowing me to choose the right insurance plan in a short time!
I went to Huaxin Insurance Company many times to handle some insurance matters. I was very impressed by Mary Zhaos high-quality service. Every time, she was enthusiastic and patient and helped me choose the insurance that suits us. Really, thank her very much!
The service is really praise, patient, detailed and very nice. Give five-star praise
Mary is very enthusiastic and patient, helping us to do car insurance, give her a thumbs up 👍
Mary Zhao has patience and good service attitude
Marys service is very good and I am very satisfied.
The service is very attentive and attentive, worthy of praise
Joelle So has very very good staff. He speaks clearly, has a super good personality and is very patient. He solved all my problems and helped me get new insurance! ! It really helped a lot! ! ! ! ! I will look for her later! ! ! !