If a cleaning is what youre looking for, then you have found the right guys. This company came to my home on short notice, gave me a quote, completed the job on times, and then continued to clean my home for nearly two years now. I cant tell you how much of a difference they have made in my life, for the better. Thank you guys!
~ BUYER BEWARE ~Unfortunately this was my first and last experience with a “professional” cleaning company. My gut from the beginning told me this crew would not fulfill our contract for a move-out cleaning package (floors, walls, doors, baseboard etc). Not only did myself and another person spend extra time (90 minutes) re-cleaning what was “completed,” I also had to repair a sink faucet they broke without telling me. They showed up late by over an hour and then “finished the $450 job” in 3 hours. Other competitors charge $80/hr so these jokers made $150/hr and half-a$$ed the work. I tried to communicate to Cody my frustrations but he hung up on me during our phone conversation - very professional.My take-away is this: listen to your gut and if you want a job done right, do it yourself (or at the very least DO NOT HIRE KODIM CLEANING SERVICES).
*WORST EXPERIENCE*The move-out cleaning overall was okay. I called after the cleaning because I had a few issues with the cleaning and had to spend over an hour cleaning up after them. None of our doorframes were dusted, nor were any baseboards. Spots on the walls were not cleaned--it was explained to me during the call that I would have needed a different package for this, I am not sure why this wasnt explained before the cleaning. I also specifically asked to get our garage swept out, even brought them into the garage during their pre-cleaning inspection, this was also completely neglected. The stairs were very obviously not vacuumed and one of our sinks was mysteriously broken afterwards, but I didnt even get to discuss this with Cody before he hung up on me.I was charged $450.00 for the move-out cleaning job, which we discussed would include walls, floors, doors, counters, etc. When I called to discuss my issues with the cleaning, I was told that they were there for 3 hours tops. Which works out to $150.00 per hour, or approximately double what any other company in the Iowa City area charges (most are $80 per hour for 2 people). But Cody will have no problems explaining to you that they do not charge by the hour, they charge by the job. If this is their standard of care, I highly recommend seeking another company for your cleaning. They were unprofessional and did a poor job.UPDATE: Since I cannot respond to the companies response, I will update my review. Asking for a very fair refund for a poor job is not blackmail, it is common practice when you are unhappy with a service you paid for. And hanging up the phone is not a professional way to withdraw from the conversation. You never would have came back to finish the job, Cody couldnt even say he was sorry we felt you did a poor job on the phone. He defended the poor job you did and said absolutely not when I requested a small refund, which would have still left you with over $100.00 per hour on average which is a higher rate than any other cleaning company I contacted. This was a very very fair request, which was immediately denied with no constructive conversation about it. We did not threaten a bad review, we told you we are giving you a bad review because you did a poor job, overcharged us, were incredibly rude, and offered to make zero amendments.
I learned about this company from their good reviews online so I called and asked for a quote. We are moving out and needed a move out cleaning service. I was shopping around cleaning services and they are the fastest to get back to me. They are also the nicest over the phone (some were rude).They went to our place and gave me a quote. The two guys who came over were really nice and funny. We went through with them and they did an excellent job! Our condo was very clean. Floors are very shiny and carpets are stain free. It’s also very easy to communicate with them. Very good customer service! I will definitely recommend this company!
As a new client Im very pleased with Kodims caring service in cleaning my house. The owners and their team are committed to provide the best of services and welcome your feedback so you also become part of the team. They are on time, diligent and very pleasant as they work efficiently. I look forward to their time in my home and delight in my clean home after they depart. I know theyre wanting to grow their business and I highly recommend the Kodim team.
Kodim cleaners have been wonderful for us. Coady and Kim are caring and dependable. It is lovely to come home to a carefully cleaned home after a hectic day at work. We highly recommend their services.-Marcia and Dan
I had the pleasure of being Kodims first customer when they started. I was satisfied with their work then and have been every year Ive used them. They are hard working, very diligent and very thorough. On top of it all I find their prices very fair. I can not recommend them enough.
They were extremely thorough in their cleaning of my home. They went above and beyond for me and my cleaning needs. My bathroom mirrors and windows were so clean, I literally gasped. I would definitely use Kodim Cleaning Services again and recommend them for any home or small business. Give them a call! You wont regret it! I never thought I would be this excited to write about a cleaning service but when my stove is cleaner than when I bought it, you understand how happy I am. Thanks Kodim!!!
Ive had Kodim cleaning my house twice a month for over a year. I value their personal attention so much and their sense of responsibility always makes me happy. Communication is easy - I always get a text or phone call to let me know they are on the way. My house is big and quirky and full of art projects and dogs so I know its not always easy to clean, but Kim and Coady get it done!
Coady and Kim are very professional in every way. They cleaned my new home perfect that I was moving in to. They also did the cleaning of my old mobile home so the new family wouldnt have to. Everything was perfect! Everything in my house was shining! Very polite and easy to talk with. They go above and beyond the call. So if you need any cleaning done please give them a call. Thank you so much!!
Being that most of the 13 reviews are from a year ago, I feel (as a recent former customer) I should provide a review of Kodim Cleaning Services based in Iowa City, IA.Kodim cleaners is a self made company by two guys—one young and the other old—who come to your home and perform a decent job in cleaning. It’s like asking your friend who doesn’t work a regular nine to five to come clean your home. Smelling of cigarette smoke, sometimes they arrive on time and sometimes they’re late. Even though you fork over $100s for their service, Don’t expect your empty waste basket to have new bags. Don’t expect them to call you if they break your items. They had the audacity to discontinue cleaning my home because I had an issue with how they handled informing me of how they broke an expensive frame in a spare room. I didn’t know about this until I went to pay the invoice later in the evening after they had left. Rather than discussing with me via phone or text about the situation, I had to read about it. Astonished, I looked in my spare room and see they idiotically put the broken frame with loose glass back on the wall. Who puts a smashed glass frame and hang it back on the wall?! Their concern was that I did not trust them and they no longer felt comfortable cleaning my home. I say “good riddance” and yes based on their recent actions, no I don’t trust these guys. It’s not a “professional” company as their website claims. Professionals...don’t walk into your home smelling of smoke. Professionals...don’t give you a time of arrival and then show up an hour later. Professionals...don’t destroy your things and not tell you directly. Amateurs do. Trust is earned. Not given. You’re providing a service. I’m paying you for that service. Potential customers, you have been warned.
Kodim Cleaning Services helped me when I was in need. After the passing of my son, I found that my house was over-packed with boxes filled with clutter. I wad heard about them through a friend, and decided to give them a call. And Im so glad I did!They came in and immediately went to work, making my home shine brighter than it ever had.They had fees of course, but they were very economical for myself, and others they have helped.
Kodim Inc. used to be a five star cleaning company. But since Kim left and started a new company, Kodim Inc. has gone seriously down hill. I would no longer recommend Kodim Inc. for any type of cleaning service.
The employees are diligent in their work and very pleasant while working. The work is completed quickly and efficiently. They go above and beyond to accommodate you.
Kodim cleaning services did a fantastic job with the cleaning of all the windows in our home. Kimm and Cody are true professionals and do fantastic work! Highly recommended we will be using them for all our future cleaning needs.
Coady and Kim are very professional and they did a really good job! They almost clean everything in my apartment. My bathroom is horribly dirty before they cleaned it, but now my bathroom looks pretty clean and new. I must say if somebody need house cleaning services, Kodim is the best choice!
True professionals!! Kim and Koady are extremely pleasant as well as hard working and meticulous. I trusted them to clean my house without my presence and they didnt leave a corner untouched. I cant thank you guys enough. Thank you, thank you, thank you!!
Coady and Kim did a great job cleaning the house I was moving into. And a great job in the apartment I moved out of. They are hard working and did all the work in timely manner. Very pleased with their work and work ethic. Thanks for all your hard work. Wade McNair.
Very kind, trustworthy, and hardworking!! Make my house look amazing, and they are so patient with my 4 young, crazy kids when they are all home
Kody and Kim are so nice and very throughly friendly. Will use them over again and again... And Koby is such a sweet dog....
From consultation to cleaning, Kodim Cleaning Services provided a level of professionalism and service that is unmatched. If youre still searching for a cleaning service, look no further and give these guys a call!
They did an excellent job, best cleaning service weve used!
Typically, a house cleaning entails vacuuming, dusting, cleaning the toilets and shower, cleaning the kitchen and general tidying, but be sure to ask your residential cleaning service what is included in a basic cleaning