We replaced all of our windows except one and they meet all of our requirements. Called them to replace the one they missed and that one window price quote was half the price of the total for ALL the windows. Very disappointing that after we gave them our whole house replacement business they would not cut us a break. Also don’t get too excited about their warranty, we have a broken seal in one of the windows and have been waiting for months for them to replace it and they are a no show.Take your business somewhere else.

Owner Drew and his team are top notch professionals who offer good products at great prices. I was especially happy with his follow up on minor things after the installation .

We got estimates from three companies, and were impressed by the prices, product info and responsiveness of Window Universe. Drew answered all my questions. We ordered our windows early in the summer, but due to COVID issues, the manufacturer didn’t get the windows made until mid-December, but that’s not really anyone’s fault. We’re very pleased with our windows - they are attractive and work very well. The one negative was that the installers gouged some wood trim around our patio door, but on the other hand they took down our blinds and re-hung them. All in all we’re very satisfied and recommend Window Universe to our neighbors.

Didnt buy windows here .. just wanted info

Very simple process. The hardest part of it all was before I even contacted them. I did a lot of research on windows before pulling the trigger. Once I figured out the specs of windows across multiple companies these guys blew them out of the water on price for BETTER windows. Definitely a more enjoyable experience than having a salesmen come into your house and pressure you to make a decision before they leave.

They came and did my windows yesterday, they look wonderful and i love them. I highly recommend this company they show up on time, clean up after, and they do a great work. They do a great job of keeping you up on progress while your windows are being made. They also answer any questions you may have before,while and after everything is done. Thank you for making my house look wonderful and for all their hard work they did to put my windows in. The two guys that came out were awesome and easy going.Thanks again

They put in 9 windows at my house and they did a great job. They are priced great and the windows are very good. 100% will recommend them

They replaced the windows in my 150+ year old house. Windows were large at 30x90. Great prices. Great communication. Great installation. Everything went better than I could have expected. Highly recommended.

Very low pressure sales. Great installation. They did a good job. Clean up was perfect. No mess anywhere. I have had my windows for over a year now and I really like how they look. No more air leaks! Great windows at a good price.

I had a great experience with Window Universe. The whole process was smooth from beginning to completion. I had the initial consult and estimate done without any pressure. Once I was ready to begin the project they worked great with my schedule. I was also kept up to date on the progress of my windows through weekly emails. The day of installation the workers were right on schedule and very friendly. Everything was cleaned up nicely as well. My windows are beautiful and Im so very happy with how the project turned out.

From start to finish we were so pleased with everything. The installers were great, we were concerned with a front window since it was an odd size. They measured it perfect and it turned out way better than I expected. Communication was great with weekly updates and prices are on point.

I have no idea if this company installs quality windows or not. They ghosted on our sales call.Update.... the company responded to the oversight and apologized.. did their best to make it right and follow up with additional communication. We decided to go a different direction, but clearly this is a company that cares about customer satisfaction and follow up. I would say that speaks volumes about the type of service you might receive if you choose them to install your new windows. Mistakes happen, we are human, but how a company responds is really key. Window universe Indianapolis seems to be very customer oriented. I appreciated their response to my complaint.

***Great company to do business with*** I decided earlier this year to replace the windows in my Condo; so I started researching. I chose three companies to provide quotes; all three offered similar windows, but the pricing was crazy different for primarily the same windows.I went with Window Universe and could not be happier; they offer financing through an easy application process. Once I applied, I was contacted by one of the sales people who met with me and provided a packet on what the various window offerings, the warranty and detailed how the process worked. The process was easy; weekly emails were received to outline the current of the process.The installation process quick and painless; the guys were kind, considerate and cleaned up when completed.I have provided the contact information for Window Universe to several friends/neighbors and at least one has purchased windows through this company.

Had a great experience with Window Universe. We got a quote and decided to hold off on moving forward for several months. No calling or emailing to bug us in the interim time. When we decided we were ready to move forward, we got in touch and they came out the next day for an updated quote. Installation was quick and easy and the guys were very helpful and personable. It’s about six months later, and our windows look great and retain heat wonderfully.

My experience was very good, I ordered in mid October and they were installed the beginning of December. Everyone was very courteous and quick to respond to questions and emails. Price was competitive and no pressure sales. The windows look great. I had 8 windows replaced 7 standard and 1 garden window it all took about 8 hours from start to driving out of my drive way (and locking the gate behind them) finish. The installers were fantastic, glad I chose this company.

Window Universe brought me new windows and I am so happy to have worked with a company that knows what they are doing. All the way from the initial meeting/evaluation to the installers, everything was wonderful. I enjoyed working with the folks at Window Universe. Thank you so much.

Window Universe was great to work with. They offered us outstanding advice on window recommendations, communicated well throughout the process and answered questions we had when the job was complete. I highly recommend them.

Nice product. I was very happy with the progress reports during the time my windows were being constructed. Timeline was accurate and installation was a breeze! Would use again if needed.

I love my windows and doors from Window Universe. The quality is high and the countless options like color and accessories allowed us to exactly match the character of our home. The salesmen, measurers and installers were always on time and finished in one day.

We had a great experience with Window Universe. Their prices were the best and we appreciated their no pressure sales people. They did all the windows in our house. They were very professional and easy to work with.

The people I spoke to were very professional. The installers were extremely friendly and answered any questions I had. The windows are great and I priced windows through multiple places. Window Universe was by far the best and they didnt keep bothering me while I was making my decision. I would say that I couldnt have asked for a better company.

We needed our windows installed in a timely manner. They not only came in on time but they installed them very quickly. The crew was very pleasant to deal with, including everyone from the sales guy to the installers. I would recommend this company for your window needs!

Window Universe was great. The person that came out looked at my windows and gave me a quote that day. He didnt keep calling to see if I had made a decision yet. He also was very helpful in updating the quote based on the various options that I was considering. The installation team was very friendly and professional they took the time to do the work right and clean up after themselves. Overall it was a great experience.

Window Universe made my daunting window project just plain simple. I had a quick response with a quote and set up installation. What can I say, they were on time, got the job done right, and cleaned up like new. Just made it simple, highly recommended.

I called to get an estimate to replace two windows on my house. The lady who answered let know they charge an additional $250 for any project under 5 windows. I replied by saying oh you guys must specialize in big projects, I only need two windows so it wouldnt be worth it. She immediately hung up without even responding.

Wonderful experience from the quote through the install.

Window Universe replaced all our double hung windows in our 20 year old two story home. Drew came to our house to give us an estimate. He explained all the options thoroughly without any sales pressure. He also kept us informed during the manufacturing and scheduling process. The installers started and finished on time, worked efficiently with minimal disruption and cleaned up everything. The final product looks and works great. Weve already had some cold nights and we have no more drafts around the windows and they are easy to maintain. I hope we never need the lifetime warranty, but good to know we have one.