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Henthorn Mower & Engine Service
5054 Lafayette Rd, Indianapolis, IN 46254, United States
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Henthorn Mower & Engine Service

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Br
Review №1

I’ve done business with Henthorns for over 40 years. Service has always been excellent. They always answer my sometimes silly questions and solve my problems.

Je
Review №2

Riding mower would keep stalling. The mower was supposed to be diagnosed, repaired, and a basic tune-up performed. The mower was held for two weeks, and when called for an update, was told parts were on order, when called again in another three weeks, was told there was nothing wrong with it, no parts would be replaced, and no additional service would be performed beyond the tune-up. After the expensive tune-up the mower again immediately began stalling. It was taken to another local shop, who correctly diagnosed and repaired the fuel delivery problem.

de
Review №3

Closed and the business was taken over by quick lifts and North lafayette road

Mi
Review №4

What a great place. Came in with an issue on a mower purchased elsewhere. Gene told me to bring it in and they would make adjustments to try to correct issue. William and his coworkers turned it around in a morning. Thanks so much. I will let you know if the fix worked. Great service. I will be back.

De
Review №5

I highly recommend this place. They dont try to take advantage of you. They try to help you so you will be pleased and come back. Very affordable prices. The whole environment and Company are down-to-earth people.

Ti
Review №6

They had my mower for months during covid crisis. Called once to say it would be late. I called on date they said it would be ready and they gave me another date. Didn’t meet that date either. Called many times when nobody even bothered to answer the phone. Do yourself a favor and find another vendor for this service.

Do
Review №7

Very polite and the know what they are doing. Great selection of equipment. They will take the time to explain things so you understant what they are talking about. They treat there customers with respect. I would highly recomend them. They go above and beyond to make things right.

Gu
Review №8

They got everything you need to get you mower or zero turn fixed. If they dont have it they will recommend a place can help. Great place. Good people. I think the black cat silently actually runs the place lol. I recommend this place on Lafayette road. Get here!!!

Ri
Review №9

There isnt another shop that gets the job done with speed and assured operation.

br
Review №10

I have done business with the fine folks at Henthorn as shop manager for multiple companies, including the Indianapolis Motor Speedway. They have always delivered the best combination of product, price, and service. I will be continuing to to business with them for the foreseeable future.

Ke
Review №11

I have been coming to Henthorn for over 20 years. They can take care if any mower and lawn equipment needs. They always give 1st class service. I came in today with an “emergency” with my lawn mower tire, and they took great care of me.

Ry
Review №12

I was introduced to Henthorn’s by my dad years ago and when I recently bought my first home, I returned to get a mower and weed eater. The selection of equipment is great, and the staff is fantastic! I wouldn’t go anywhere else. William and Gene have helped me tons with selecting what fits my needs and with tips on using the equipment. Can’t recommend enough!

Ja
Review №13

I needed to replace a blade and bolt on my lawnmower but didnt know the size. Ed suggested that I bring the lawnmower in to have it checked out. I was treated with much respect from the entire staff, but Ed really went out of his way to make sure that my used lawnmower was in good running condition. Most places Ive been in for some type of repairs would try to take advantage of me and sell me parts I didnt need, not this location. I will return in the near future to purchase parts and a new lawnmower.Thank you Ed for being so kind.

Wi
Review №14

Family owned, very helpful.

Br
Review №15

The best place in Indy for mowers and other powered yard equipment. Excellent and knowledgeable service.

Ta
Review №16

Got me fixed up quick on a throttle cable issue on my Honda push mower. Didnt take but 10 minutes, but they addressed my issue and told me to bring it back for service and not to worry about it this time. Ill be back for sure!

Da
Review №17

Great place, I was having carb issues with my mower. Instead of trying to sell me a new one($225). They found me a good used one. great place very helpful and had a lot of parts on hand.. will be back....

Bi
Review №18

These guys know their business and have been taking care of my equipment for years. They have a great selection of lawncare equipment for sale as well as a complete service department and parts department. They also carry all the accessories you might need to get the job done.

Ch
Review №19

Ed is the man! Helped me find a bolt for my mower that I was having a devil of a time finding. Good prices and knowledgeable staff!

Ha
Review №20

The place and the people very friendly and got the experience. I took my lawnmower to be fixed. They found the problem in a minute and helped me to get it in the van and no charge. Ed was so nice and friendly. I will go back to fix lawnmower or buy from them. Thanks Ed.

H
Review №21

Went in looking for a special piece for a lawnmower I was restoring. They ordered my part and in 4 days it was there. They are knowledgeable and honest. thank you for your help!!! now the mower is running straight!!!!!

La
Review №22

Always terrific service. Great team!

Ma
Review №23

Good people,the service is quick reasonable prices.they also sell top of the line products

Br
Review №24

Great place! Good people!

Da
Review №25

So far so good. Excellent service.

Ni
Review №26

Had all the parts i needed in stock and was very knowledgeable about equipment.

Ch
Review №27

Best place for all of your small engine needs

Gr
Review №28

Ed was very helpful due to the circumstances with me not bringing my snow thrower in he serviced my carburator gave me a few suggestions my thrower is running now thx ed you guys have a new customer.

Lo
Review №29

Owner, Gene, is very knowledgeable. Been going there for years, never have been oversold on any item; snow blower, mower, chain saw, etc. Highly recommend.

To
Review №30

Great service from Ed who went above and beyond to fix my leaf blower!

Aa
Review №31

Had the part I was looking for in stock it was reasonably priced good place to shop for mower parts

Ch
Review №32

Been going to Henthors since I was a kid! Always a warm welcoming when everyone comes through the door. Service is great and affordable. (Grays Lawn & Landscape LLC)

Ja
Review №33

Took my Husqvarna self propelled mower here for warranty service. After about two weeks they called said my mower was ready. Ending up needed a new cylinder head. They also changed oil and sharpened the blade. Spent less than $20. Very friendly staff, had coffee and snacks. I will recommend and be back!

Ju
Review №34

Good service on my snowblower. Reasonable price.

Be
Review №35

Henthorne’s has been one of the best blessings in my lawn and gardening life. They have always been “Johnny on the spot” when it came to parts availability and or knowledge of how to solve problems with equipment. Thanks Henthorne’s! 👍👍👍

Ga
Review №36

Henthorrns lawnmower service is top notch in my book friendly employees great service and timely

Ty
Review №37

Customer Service? Whats that? I should note that I never made it past the initial phone call inquiry. Maybe they are friendlier in person....

sa
Review №38

Very impressive, very helpful, we did purchase a mower, now the proof is in the pudding, time will tell!

Gl
Review №39

Friendly, helpful, everything you want when your mower wont work.

St
Review №40

We have been going to henthons for years. We even bought a few mowers from them. Great stuff very friendly own business.

De
Review №41

Great prices and great service

Li
Review №42

Great Shop! Very helpful and took the time to explain every detail of our mower purchase.

La
Review №43

Alan, Larry and the service team were great to work with in helping get my mower fixed... Made sure I was taken care of!

Mi
Review №44

Was suppose to call first to let me know what was wrong with my lawnmower before fixing. Otherwise there the only lawnmower place Ive been going to for the last 5 years.

di
Review №45

Best. Knowledgeable staff and service. Professions go hereBad neighborhoodPoor parking lot.

Ji
Review №46

These guys been taking care of me, my dad, and my granddad for 30+ years. Good people

El
Review №47

Great service. Ill be a returning customer.

Ro
Review №48

Only place I go for parts for my lawn mowers in Indianapolis. GREAT courteous people and helpful service

Ma
Review №49

Gene and his team are awesome. I buy all my commercial equipment from them and love doing business with people who care about my business and want to see both succeed!

Ji
Review №50

They go out of the way to be helpful

Ch
Review №51

I recently called for a new carburetor for my Exmark that has been sitting for 4 years. I was told the price for a new carb and decided this wouldnt be an option for me. I called back for a rebuild kit and Ed answered the phone. Ed stated that the carb I had was indestructible and was made very well. He suggested bringing it in and hed put it in the ultra sonic cleaner. I picked up the carb within 2 hours and it worked perfect. Ed saved me over $200 on a new carb I didnt need. Some other shop might sell you the carb even though you dont need it. Ask for Ed when you visit this shop. Great customer service.

Em
Review №52

It took longer than expected and cost more than I thought it would.

Te
Review №53

Thanks William and Gene it was great doing business with you.

Be
Review №54

Great place good service.

Wi
Review №55

Been going to them for years!Moved to the southside some years back and tried Dannemiller Southport Lawn and Garden. The WORST!! (Read their reviews!)Worth the trip back to Henthorns for every need!!

Mi
Review №56

WAIT FOR ALMOS 2 WEEKS FOR SERVICE, THEY NEVER CALLED TO TELL ME HOW MUCH ...... SO BAD.....

Ga
Review №57

Very friendly shop, I recommend them!

Jo
Review №58

Great place . Despite catching them as they were locking up to go home . They still took the time to help me out . Thumbs up

Ma
Review №59

They really know mowers

to
Review №60

Great service and repair

Ky
Review №61

Very nice place, nice staff.

Au
Review №62

Awesome people! Awesome place

Mi
Review №63

Great service very informative

Ma
Review №64

Very knowledgeable and helpful staff!

Da
Review №65

I dont usually work on lawnmowers. But they have the right price.

Jo
Review №66

They know their parts

Ma
Review №67

Always good service

su
Review №68

Lawn mower fixed ..

Mi
Review №69

Good service!

TW
Review №70

Best in town

Ca
Review №71

Great place !!

Jo
Review №72

Very helpful

Ke
Review №73

Lousy service

Je
Review №74

Best place

As
Review №75

Owner is an a**

An
Review №76

Good service and attention

Information
32 Photos
76 Comments
4.5 Rating
  • Address:5054 Lafayette Rd, Indianapolis, IN 46254, United States
  • Site:https://quickliftsllc.com/
  • Phone:+1 317-634-5678
Categories
  • Lawn mower repair service
  • Lawn mower store
  • Small engine repair service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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