Not so happy with the services... There are a lot of things that you have to request like bush trimming... Weed eating... Mow under trampoline & other things that are not included in the charges!! And they ripped our brand new trampoline....Not very professional at all...

The last two providers that came to my home didn’t even mow the entire lawn but they have no problem charging me full price. The last crew came out after I canceled service and all they will do is a $15 credit?? I wonder how the people that ran this site would feel if they were the customer. Horrible service

We renewed our service from last year and while we have had a mow scheduled, no one has turned up despite trying to contact them by phone, email, through the app, and messaging our crew directly. The only response Ive been able to receive from ANYONE with LawnStarter is from their text system (which they have been using to spam me all week with special offers and trying to get me to sign up for additional services). Those responses just try to direct me to one of the other customer service options which are not getting back to me.

Cut my lawn so badly a neighbor (who I have never spoken to) came over to ask who was assigned to us so she knew whether or not to cancel her service in advance. Filed a concern and was told a few days later someone would fix it. Went away for a week and came back to the same terrible lawn. Called to ask for a refund and never received a call back. $49 a week. What a joke.Would have left a positive review last year, but never now. Switching to a smaller, more personal service.

Was asked repeatedly why I felt the job was not completed and why am I unhappy.... can u guess?

Everyone was friendly and happy to help. Tyriek did a great job and I’m sure my dog appreciates having a nice lawn to run around in! The app also makes it easy to schedule, communicate with crew and tip!

Great service and consistent in mowing services. Leave with everything cleaned up. One thing off my plate!

Never meant to use their services, was only exploring my options and got locked in by them. I was looking around for potential mowing services and found one I liked (not this company), and went through with them - only for Lawnstarter to inform me that they went ahead and scheduled mowing with me when I never agreed to that. Now, I can’t call and cancel because they NEVER pick up the phone. I’ve got in touch with someone and they’ve informed me they’d call me and both times now they have not called me. So now I guess someone will be on my freshly mowed property tomorrow to mow and charge me for services I don’t want or need.

Amazing job cutting lawn. Always cleans up and is very professional.

I can not tell you how much I advise you do not use this company. Literally the most unreliable, unprofessional and worst customer service I have ever had at any company I have ever dealt with. One time, I was young and stupid and hired a very creepy man to mow my grass off of Craigslist. He harassed my wife and kept sending creepy texts. At this point, I would rather have creepy Mike back.

The job was not done as billed so a follow up was scheduled. 6 days later even after contacting through the app...nothing. Customer service is a recording and the only one that answers is sales. Canceled!

Fantastic company! Highly detailed!

I have had only positive experiences with LawnStarter. Corey and Conner are part of my mowing crew and they are thorough, polite nd quick. I like being able to handle everything through the app. The message responses are always very fast. I would highly recommend.

Impossible to get a response from customer service. Attempted to cancel services twice but they kept coming while I was at work and charged me. Ended up blocking their transactions

LawnStarter is the best lawn care service Ive ever had. They let you know when they cant make it due to weather- and when they will be back to work on your lawn. They work hard and do a fantastic job! Thank you Frank!

Bad they didnt hold up to there part very disappointed manager didnt care really bad

They did a great job and got everything done very quickly! My lawn looks great!

They have been punctual, done quality work, and communicative. I have been appreciative of the attention they have paid to my lawn.

Good company

Efficient and lawn work looks great! I am very pleased with the lawn service.

Great service. The service techs have done an amazing job. It is easy with Lawn Starter and I don’t have to be here.

Very detailed and listens to wants and needs. 100% recommend Sam

I will never use this service again

***EDIT***If I could do zero I would - I submitted a quote request for additional work around my yard. Got the quote back accepted the quote and it was scheduled to start that weekend. On Sunday, I received a message stating that the job was bigger than they thought and it was going to be $250 more than quoted. I told them I would need to discuss with my husband - contacted company by email. Crew showed up Wednesday, so I figured it was resolved. Got message after they left that their chainsaw broke and theyd be back the next day ( which they didnt show) and by the way, hauling off the branches that were cut down was not included in the quote! I am now 5 emails and 3 phone calls in to the company with no resolution, the work isnt completed, theres a big pile of brush on my side yard and theyve already charged my credit card! Im waiting on a supervisor to call me back but I think this is going to involve me getting my attorney involved. Be very wary of additional services and do not accept a job as complete if they havent completed it! And ALWAYS message through the app as it keeps a record of it. ***Additional info***It has now been almost a month- the job is STILL not completed- it has taken almost a month, daily phone calls, alot of yelling to get some of my money back, a promise of someone coming to haul off the debris ( not holding my breath) AND I cant cancel the service yet because in order to get the credit for the debris to be hauled off the account has to be active!! Needless to say, once the credit appears on my card I will be disputing the balance AND filing a complaint with the BBB for them charging my cc before the job was completed..

Do not use this company, unless you want to throw money down the toilet. I will post pictures of my yard and the work that was done, as well as the emails and text messages between the company and let you decide if you still want to hire them.....

Best lawn care service in the city ! I want to give a special thank you Christian a real professional guy. Great customer service, he takes pride in satisfying customers. Great quotes, great recommendations. Thank you Lawn Starters !

Terrible experience. 1st person scheduled never showed up after 4 days and when I looked him up online he has a criminal record in Indy for burglary (unusual name so fairly certain this was the same guy). Tried to cancel the whole thing and received no response beyond several emails saying they would reassign us to another person. In the meantime grass is getting longer so over the weekend we managed to mow the front with our semi functional mower (the whole reason for trying the app). Meanwhile no response from customer service and when I tried to cancel online it said something about canceling after my minimum 3 visits. Monday morning, I get a message saying they are sending someone new out. I get home today and they have mowed the front again !! On the lowest setting scalped the yard and left bare dirt in places. Better yet they didn’t mow the back!!!! I’m done and tried to call but no real human on the phone after 30 minutes but went straight to leaving a message. This place is a joke. Still no resolution...

Good job

I have cancelled the services early summer last year because im not happy with their services and its way too expensive and so many hidden charges. And then today i saw a 6.30usd charge from lawn starter. What is this freaking charge for? Theres not even work to be done since its still winter here and have tons of snow! Il be calling my bank and lawn starter tomorrow this is ridiculous!! What a bunch of thieves and robbers! I hate this company! I cant believe people use their services.

Misty and her crew did a great job on our yard! We found Lawnstarter on a Google search and were impressed! Great prices and even better work!

Looks great

They keep you informed on your lawn service and always do a great job.

Professionalism and quality of work as well as kindness and understanding

My yard looks great!

Great way to exercise how working together works. Very nice to use the app as a tool to improve our service and drive to excellence every day.

We receive great service every time!! Today Jiermel outdid himself!! The backyard looks EXCELLENT!!

I wish I could post pictures. They’re all the proof you’d need

LawnStarter is a great lawn care service. I have used them several times and I am impressed with their professionalism.

Easy to use app. Great service. Thank u Derrel. Great job:)

Great service. Prompt. Easy. Lawn looked great- really appreciated how well Carlos cleaned up the trimmings.

I had a week of no call no show. Terrible customer service. How do they stay in business?

Always does an awesome job!!

Requires a minimum of 3 appointments with an automatic subscription which you must remember to cancel if you dont want.

Im satisfied

Great job! Great service!

Quality services . Jeffrey is awesome !

Great mowing and service