The team at Secure Data Recovery are true lifesavers--Im a graduate student and my laptop had a fatal encounter with an energy drink, jeopardizing months of work that hadnt yet been backed up. My laptop was an older Macbook that used proprietary components, and I was initially worried that this would be a hindrance to recovering my data, but it proved to be a non-issue.Jonathan Nguyen was helpful, prompt, and confident in the teams ability to recover my data, which I found very reassuring. He was communicative throughout the entire process of my data recovery, and I really appreciated that.Overall, I highly recommend Secure Data Recovery for their expertise and stellar customer service.

Excellent ServiceOur external back-up drive stopped working, I phoned two other companies before calling Secure Data; they didn’t bother to return my calls. When I phoned Secure Data a live person answered my call immediately, Jonathan. Jonathan was very helpful, he explained Secure Data’s procedure for examining drives to see if data could be retrieved so I clearly understood what to expect. Once our drive was sent to Secure Data, they promptly examined it and Jonathan kept me updated on the progress. Secure Data and its staff are very professional and retrieve 100% of our data.

Working with Anna Kazakovtseva and the Secure Data team was a pleasure. Its never fun to be in a spot where your hard drive suddenly fails, but Anna helped me walk through every step of the recovery process. You can tell they are experts and that she and the rest of the team take pride in their work.

I accidentally used the wrong power adapter with my old external hard drive and killed it. My drive had several thousand dollars worth of Dogecoin on it, so I sent my dead drive to these guys. I told these guys what was wrong, and within 24 hours, Anna was in contact with me. I had my drive out the door and within the space of a few days, Anna and the people behind her had my drive and had my data back in my hands. Thanks to Anna and the people here, I am literally thousands of dollars richer. Id recommend these folks to anyone.

They will lie to you to make a sale and then try to hide behind a NO REFUND policy. I sent in my hard drive to see if any videos could be saved for my YouTube channel. I pay 2500 for the recovery, initial was 3300. I received the hard drive and when I check their GOOD LIST of recovered data with my videos. Half of them are folders with word doc no videos or even damaged videos to be used. I start the charge back process and they tell my bank. Im trying to commit fraud. Out of the 78 video folders only 40 work and had videos, thats on their GOOD LIST. I will post my experience on every forum or review board possible to out them for their shady practices. DO NOT USE THEM you have been warned! CDS-245805

Anna and the team at Secure Data Recovery Services saved the day. We had a computer that was installed in 2002 crash. Anna and her team were able to not only recover 100% of the data on our hard drive, but were able to send a bootable clone back to us! This was going to cost us $200,000 to replace the system that had custom software running it if we were forced to replace it. Thank you Anna and Secure Data Recovery Services for saving the day!

I would highly recommend using this company. They are very personable and more than capable of getting the job done!! I lost my brothers engagement video due to our drone flying into a big lake and it had sat under water for two days. They were able to find all of the videos and pictures!! Wonderful company. My representative was Chris, if you’re looking for someone to take care of you he’s your guy!

My son passed away unexpectedly a couple years ago and its been beyond devastating. I had an older cell phone of his that had quit working prior to his passing and it was killing me not being able to acess the photos, videos, text messages etc that were on it. I had the phone looked at by a local cellphone repair shop but there wasnt anything they could do and suggested I look into a data recovery company. After some research I found Secure Data Recovery. I was impressed by their company and all the great reviews they had so I decided to reach out. Shortly after contacting them through their website, I received a call from Jonathan Nguyen. Jonathan was amazing to work with. Right from the start, he was compassionate and caring about my situation. He throughly explained the process and I felt confident that they could help me. Jonathan sent me a prepaid fedex overnight label and I was able to ship the phone directly to them. He continued to stay in touch every step of the way, from receiving the phone, to updates on the diagnostics, to sending quotes and repair options. Everything went seamlessly and I was able to receive the extracted data in less than a week. Im just so grateful to Jonathan and Secure Data Recovery for giving me this little piece of my son back to me. Highly recommended!!!

Timur provided excellent and fast customer service to help recover files from my hardrive. Really pleased with the professionalism of this company and his attention to detail. Thank you!

ALEX WAS A PERFECT REP! GREAT CUSTOMER SERVICE!

Great service. Very communicative and accomodating.

I worked with Ryan Wiggins on an issue on behalf of my company. The user had an external mechanical drive that failed on him. He lost about 3TB of data. After a little bit of research, Secure Data came up as one of the top recommended recovery services in the area.This was my first venture into using an external recovery service. Ryan was very easy to work with and answered all of my dumb questions. Secure Data was able to retrieve all of the data from the failed drive. Very satisfied with their service!

I want to thank secure data recovery for the amazing help and especially Scott McMacken who helped me from the first step and answering all my questions and explaining everything I need to do.I hope someday I could afford to fix my WD 😅

Although the Raid drive issue itself is annoying and frustrating, when Chris McMacken started to talk to us, we see the lights on. Chris is doing a wonderful job by providing professional explanations and detailed clarification, coordinating everything for us to have the recovery done. Focusing on every process even details in order to expedite the work done for us. We were supposed to start over everything when we lost on the bad drive but the awesome services by Chris saved us. The process by SDR is simple, clear and fast but without the supports from SDR team especially Chris, we may end up with wasting tons of extra time.Thanks to SDR and our special appreciation to Chris McMacken.

When my wifes external drive with 6+ years of family photos and videos failed, I wasnt sure what to do. I reached out to Secure Data and was contacted quickly by Eli Robinson. He did a great job explaining the process and the different plans via email and on the phone. After mailing the drive out, Eli provided me updates during the recovery process. I was so relieved when he let me know that all the files were recovered. Thanks Eli

I had broken my portable usb drive recently so I had it sent to Secure Data Recovery. Due to the Corona Virus my income was a little shaky but one of the reps, Elijah Robinson, went out of his way to make sure we could work something out. Very much appreciated

I had files corrupted on my hard drive but, not just any files. These were WEDDING PHOTOS!!!! I’m a wedding photographer and this is the first time this has happened to me. I have 2 weddings on here I can not pull off.... I googled hard drive recover and came across secure data recovery. I made a call and got the ball rolling then I started receiving emails from Eli Robinson. This guy was great he helped me through the entire process. If I was confused he explained it where I could understand the situation he’s great if I ever have the problem again (I pray I won’t) I’m asking for Eli again!!!! Thank you Secure Data for recovering my photos and thank you Eli for your great assistance!!!! I definitely recommend them with every once of power in me....

Very happy with my results. I sent another disc with a similar issue to a competitor and they were not able to recover my data. I decided to use a different company (Secure Data Recovery) hoping I would have better results, but wasnt optimistic. Thank goodness they were able to retrieve 10 years of family pictures that I would have lost forever.Ryan Wiggins was very responsive to my emails. He usually responded within an hour and kept me updated on what was going on with my hard drive.

I received excellent service with my hard drive data recovery. Eli was my service representative. We were able to negotiate the price down to about half of what other companies told me was a non-negotiable price - i.e., other companies said $1,400 was a non-negotiable recovery price, but Secure Data Recovery did it for $750. Eli and their team made this nightmare manageable for me.

I had a very good experience working with Chris M of Secure Data Recovery Services. He was thorough and communicated well throughout each step of the process.

Very helpful, clear, and professional! Chris was great to work with! He was willing to work with me on a very difficult recovery process and talked me through each step, with clear and honest communication. Thank you!

My external hard drives head broke before I backed up all my special family pictures and other data priceless to me. My experience with Secure Data Recovery was fantastic as my data was 100% recovered. Jeremy was especially helpful and communicated with me frequently. I highly recommend this company for anyone needing data retrieval.

Chris McCracken provided excellent service to me regarding my crashed external hard drive. I had a lot of questions and he answered them very well.

I worked with Chris and his customer service was very helpful. Unfortunately, the company could not help me with my issue.

Chris took expert care of my needs and has delivered flawlessly.

There are no words to properly express my gratitude towards Secure Data Recovery Service. My external harddrive started clicking one day when I went to backup our professional spring pictures. It had never been dropped and had been stored in a safe. You can imagine my utter devastation realizing I could not access my harddrive and seeing the words click of death upon researching what my harddrive was doing. Every single image and video of both my children were on this one and only harddrive. I was inconsolable!! My husband had deployed during the first year of both our childrens lives. These images and videos were the only way he was able to see all those magical moments that occur during those first months. He had yet to even see the ones of our daughter. Thankfully after some research and calling multiple data recovery businesses I stumbled upon Secure Data Recovery Services. I spoke with a gentleman named Chris M. Chris is the reason I chose this company. He wasnt pushy. He was honest and kind. He was so calm when i was so upset. He even offered to give me recommendations for other data recovery services. You could tell he wanted to ensure I sent my harddrive to someone who could do a proper job. Chris helped me every step of the way! Secure Data Recovery Services were able to recover 100% of my harddrive! I immediately burst into tears when Chris called to deliver that information. The entire process from start to finish was less than 3 weeks. It is expensive but worth every single penny! Watching the videos of my precious babies first smile, giggle, word, first time meeting and the moment my husband held our son in his arms after a entire year of being deployed were worth it!! I better never need a data recovery service again but if I do I know who I will call. Thank you!