They took great care of my 2020 Tesla Model Y. I got full PPF, ceramic coating on car and wheels, calipers painted red and they even installed some matte black emblems. High quality work and great communication the entire time. I worked with Lloyd over email but with Dylan in person and they were great. Will only bring my cars to these guys from now on for any car detailing needs.
We had a great experience at Pristine. We weren’t completely satisfied with the window tinting the first go around, but they were extremely understanding and quick to correct the issue. Their customer service is second to none, and we will definitely go back for tinting and other services. We dealt with Lloyd and Dylan and both were great to work with. The owners are there every day managing the business, and we feel that this is one reason why their service is so good. This is a place where it’s worth paying more.
They did a amazing job!!!!! Great customer service. They got a dent out I put in on my new car that I can’t even see it anymore. The ceramic coating is amazing first time I drove in rain next morning woke up car looking like it just got waxed! Amazing work there!
Dylan and the team at Pristine Auto Spa did an amazing job with my car. The repair they made was not going to be an easy one and I was beyond happy with their work and the results. Because of this I have decided to use them for my window tinting next week. Very professional, and friendly and great quality of work!
Will Try to keep this short. My experience with Pristine Auto Spa was very good. I called for two reasons. One was paint correction for a boneheaded move by me and the other was window tinting. Upon arriving you walk into the shop and the operations desk is right in front of a window where you can see the work being done for current clients. If youre someone wanting to have work done on your automobile that puts a good feeling in your head right away. So Dylan took a look at the car and we settled on an appointment time later the following week. Long story somewhat short they attempted the paint correction but stopped because there were a couple of deep scratches so know they wont try to take it to far if you need that service. It was a Hail Mary on my end. The tint job looks phenomenal. They did not charge for the attempted paint correction and the pricing on the tint job was straight forward - not a penny more. Anyway I would highly recommend this shop if you want to up the level of your cars appearance. They also have several other services so you can piecemeal it if you want at a later date. High end stuff. And it seems like they have a real passion for the customer and work they do. Well done.
There are other companies that can do wraps, but I cant imagine any with the professionalism, attention to detail, experience, and friendliness of Pristine Auto Spa. I had researched online and made calls, and from my conversation with Lloyd at Pristine, it was clear that they did things the right way and had so much more experience with Teslas than anyone else. They did a chrome delete on my Model 3 and it looks awesome! As a bonus, they detailed the inside of the car, too, which was totally unexpected.On my way home, I stopped by the Tesla Service Center about an upcoming appointment, and the associate there thought my Tesla was brand new, even though its over 2 years old. He commented how sharp it looked and I mentioned that I had taken it to Pristine Auto Spa, and he said We all know that Lloyd is the best. He does amazing work. So take that as an additional endorsement.One more piece to my story: we were going to use a loaner car from Pristine for the 2 days they were working on our car, but the previous customer who was using the loaner car didnt bring it back as planned, so Lloyd gave us his own, personal car to use! How crazy is that?! If there were more people like Lloyd around, the world would be a much better place.
I am a raving fan after my first experience! Scheduling/quote was so easy via instagram direct messages. They got me in within 48 hours and tinted my windows while I waited. Waiting room was comfortable with great wi-fi and the quality of the work was impeccable! They are very knowledgable about services for Tesla vehicles and I will definitely be back for further services.
This review is long overdue. I took my car in back in June to have the calipers painted and windows tinted. The communication was excellent. The work was excellent. They saw me eyeing one of the cars they were working on (a Shelby Cobra) and took me back to get a closer look and explain everything they were doing to it. Really cool. Very nice facility and a staff that cares about cars - theirs, yours, mine, all of them. I fully trust them with the car I have now, and the ones I will in the future.
I brought my vehicle to Pristine as they came highly recommended and I see why! I had them complete a paint correction on my 8 year old Porsche to remove the scratches and swirls from improper washes. It was suggested that I protect it with paint protection film and a ceramic coating. I chose the Full Frontal Option with their Ceramic Pro Silver Package and it looks incredible! Super friendly staff and Lloyd was extremely accommodating and polite. Thank you for a great experience!
Great service and communication AND they started and finished on time. Their studio has a lovely work area with wifi and coffee. It was great to catch up on some emails while I waited. My window tint is spot on and helps keep me so much cooler in the hot sun during my commute. 5 stars, definitely recommend.
They did a fantastic job cleaning/detailing the interior of my Chevy Equinox! They were very clear about timing/expectations and easy to contact for vehicle pickup etc! Could not be more satisfied with the quality of work, the inside of my car was like new again! Very reasonable rate for the work done and quality customer service. Highly recommended Pristine for your detailing needs!
After a bad experience at another local shop, I was pleasantly surprised with the refreshing outlook that Pristine had on protecting my new Tesla. Lloyd and Tanner took care of all of my concerns and the service was exceptional. I had Xpel Paint Protection Film, Tint, and Ceramic Coating installed. I wont be taking my vehicles anywhere else!
The services here are the best. I have a 2019 Chevrolet Equinox and it needed to be detail on the inside and I had a can of soda explode unto the ceiling and the stain was driving me crazy and even though they said they couldnt get it all out. I cant see it. Youll have to really look hard to locate where it was. I was so please with their work. Very friendly and professional.
I found Pristine Auto Spa while google searching for a place to get my calipers painted on my Forester Sport. Everyone at Pristine was super friendly and knowledgeable, and the building is super clean and up-to-date. They quoted me a fair price, and had the job done in less time than was quoted to me. The calipers look fantastic, AND they offer a five year warranty! I highly recommend Pristine to anyone, and will definitely be giving them my business in the future.
I brought my motorcycle and my wifes Can Am Spyder in for detailing, paint protection and ceramic coating and they did a fantastic job. Bikes look great and will be much easier to keep looking that way thanks to Pristine! Nice job guys. Thank you.
This place is by far the BEST in Indianapolis!!! Ive been using then for over 5-6 years. They treat you like you family. The have experienced installers and can pretty much do anything you want in the shop. Lloyd is also a boss!! This guy is the most chill dude that you can have a conversation with about your car and what needs to be done. The quality of their work speaks for itself and if I wasnt typing this up on my phone I would go on all day about them. Give them a shot and youll see what Im talking about. 😀 much love
2021 Highlander with about 2500 miles got XPEL paint protection film. To my amazement they even fixed a tiny paint chip in the front bumper at no extra cost before applying the film. Also, the sales guy Dylan has a wonderful personality. 5 stars for sure.
Detailed our minivan before a long road trip. Work was outstanding and completed on time as promised. Would definitely do business with them again.
Pristine Auto Spa is a prime example of a business that truly cares about their customers. From initial communication to install and delivery, each step was completed with true care and craftsmanship. If you are considering window tinting, ceramic coating, or paint protection, you won’t be disappointed. The entire team at Pristine places the customer first by going above and beyond. They have earned my business as a customer for life.
Pristine was very accommodating to my schedule and getting the car done quickly and holding on to it a few more days while I was traveling. Paint protection looks flawless and can’t tell it’s there. Communication was very clear and easy. Also the facility looks outstanding!
The whole Pristine crew is extremely friendly, helpful and professional. I initially went in to schedule a vinyl wrap consultation and after a few minutes with them I was convinced these were the perfect folks for the job. I ended up also scheduling an appointment for my girlfriend’s vehicle to receive a full interior and exterior wash. Her car is not recognizable, it looks as new as the day she bought it! Extremely happy with the work and I’m super excited to have them wrap my car next month!Thanks!
They detailed the interior of my 2011 Jeep wrangler & did an excellent job. They got me in with just a days notice & did a great job on the interior. I really liked that they let me see the inside before paying to make sure i was satisfied with the work. They also put down plastic on the seat since it was a little damp from the shampooing.
Great customer service! Gave me a shop tour before bringing in my Shelby 350r and was very impressed. They put ppf and window tinting on my car and it came out great and described everything well. They even allowed me to keep my car stored indoors in their shop for an extra day due to rainy weather. I would highly recommend these guys.
Exceptional customer service fast and well beyond expectations. Drove nearly 3 hours one way to use them, worth every penny. Will do so again and for all my detailing and paint protection needs.
Pristine is really pristine. Best in the world, & Ive been around the world. So glad this place is moderately close to home.
Wonderful crew of nice people, did a great job, stand behind their work and did everything right.Ive dealt a lot with Lloyd, he essentially emailed back and forth with me hammering out all the details and all my questions within minutes, there wasnt a 2-3 day delay in getting all my questions answered, which I really appreciated it.After Ive dropped off the car, theyve reviewed the package(s) Ive selected and sent me home in a loaner car, while I left my Bullitt behind.When I came back to get it in the morning on a weekend, it was parked outside, with one of the guys finishing the polishing, they took some pictures and made sure I was satisfied with all. Overall the price wasnt the lowest, but they wrapped the entire front (to protect from rock chips) and as a part of covid sale (assuming business was a tad slower) did a full car ceramic coating and OH WOW. The car looks awesome, the color pops and its a breeze to clean. They even offered a free month of carwashes that I exchanged for door edge protection film (since its a 2hr drive for me, the carwash wasnt practical).The bonus is that since then my car was pulled into by another person in a parking lot - essentially a guy pulled too far forward into my bumper and the paint protection film saved it!Overall, I really have to commend Lloyd and the whole team on a great job done, supreme customer service, on-time completion and overall great package for the money you pay!!
Couldnt be happier with the final product and professionalism displayed by all the employees at Pristine. Lloyd was my primary contact and you can tell he has a passion for cars and customer service. Will definitely utilize their services in the future and would highly recommend to friends and family.
My first time receiving a detailed ☺ cleaning from this company. I wasnt disappointed. You get what you pay for. I needed a good detail cleaning and that is exactly what they did.
So this place is my newest obsession. I had seen this group at Keystone Crossing Mall during the holidays and was impressed with their work as well as the no pressure information and pricing they quoted. So I decided to make an appointment for the interior detail in the spring after all the winter guck was done. I had to change my appointment a couple of times due to my own scheduling conflicts and they were nothing but professional about it.On the day of my appointment, the business was open promptly at 8 (my appointment time). They greeted me promptly and started right in with getting me set up. Because I live in the neighborhood close by, they offered to give me a ride back to my home to wait. This was a GREAT option for me as it allowed me to get some things done while I waited for my car.When my car was finished, they called and let me know. I decided to walk back to the business from my home just to get in some steps and when I arrived, they were so incredibly pleasant. We finished up payment and they took me to my car. This is where the magic happened. I could NOT believe how wonderful my vehicle looked. I have two kids and it feels like we live in my car sometimes with how it looks. It was absolutely sparkling clean. They sprayed an air freshener that was so nice, not overpowering, just perfect.I cannot say enough great things about this business. It is worth every single penny. I am planning on getting this done regularly. Side note: they have a great waiting area so even if you end up waiting for your vehicle, you will feel comfortable (I believe they have Wifi). This is my new favorite guilty pleasure but one that will leave you feeling cleaner than when you started!!
They were super professional and convient, and for a great value !!! Please use them for your auto detailing. These guys are total professionals
Pristine auto spa knocked it out of the park, truck looked incredible and actually better than when it was new! Did a ceramic coat. Highly recommend them they do great work, take care of customer, and your ride. I’ll be back for washes soon enough!
I was having trouble finding a place to have my interior lights switched to LED. I called Pristine and they were extremely helpful with what I needed. Everyone was super friendly and very professional. I can’t thank them enough for doing something that isn’t part of their normal offerings. If you have a car related need. This is the place to go. I will definitely return.
I brought my new gv80 to pristine to have a full frontal wrap with protective film.Everything in the process from a quick reply to an inquiry on the website to lightning fast estimates to drop off and pick up of the car were exceptional.Attention to detail and follow up service for them to check after a week with a complimentary wash was much appreciated.Couldnt be happier with Lloyd, Trevor and the team at pristine well done guys.
In a world where Great customer service has seemed to slip away, Lloyd and his team are Fantastic to work with!!! Not only did my detailing over meet my expectations, the service is impeccable and the pricing we agreed to was spot on! I highly recommend them to make your car look brand new again!
They added stripes to my car, as well as windshield protection cover. Quality of the work was great, car was returned to me on time, and spotless. I would recommend this company to anyone who needs any type of car detailing, and wants the piece of mind the work is being done right.
Pristine Auto Spa helped bring my dream car to reality. We collaborated on a custom wrap, Vossen wheels and replacement interior. I can’t say enough good things about the entire staff at Pristine. I highly recommend them!
Pristine auto spa did great work wrapping my Model 3. Awesome and professional people over there, would definitely recommend.
Pristine Auto Spa got my minivan looking like new-I could not believe the transformation! They paid attention to every small detail, and I love my car again. I will be using their services more frequently in order to keep it in such great shape.
Pristine is the only detailing shop in Indy I would take my car to, the have done outstanding work on my new Kia, completing window tint, paint protection film, and changing the car badges out. Tanner is one of the most knowledgeable people I have ever met about paint correction, protection, and maintenance.
I have taken several of my vehicles to Pristine Auto spa, and every time they have done an incredible job! They have great employees that treat their customers well.
Professional company. Its a get what you pay for company.After touring the facility and speaking to one of the co-owners I was confident I would get an A+ outcome and I did.I plan to continue to use the services of Pristine Auto Spa in the future with all my vehicles and after seeing the final product I have family members sending their vehicles.
I brought my grandfathers 2005 Porsche here to get detailed and paint corrected from 15 years of no love. I wanted to surprise my grandpa with his car like it just came out of the show room. The car looks brand new and now has windows tinted. I guess you could consider it fairly old new because it only has 19k miles!! I would highly recommend Pristine to anyone that needs something done to their car!
Great service. They only place I take my cars. They know what they are doing.
Had them do a two stage paint correction on my vehicle. Paint swirling is gone and it looks brand new. Top quality shop, highly recommended.
Highly recommend these guys! They hooked me up with window tinting, paint correction and ceramic coating. Derrek was great to work with. Easy going, fun to talk to and no high pressure sales. These guys know their stuff. Thanks again
Pristine Auto Spa did an incredible job at restoring the finish on my camper. Very satisfied with their expertise, attention to detail, and thoroughness. I would recommend them to anyone!
The staff at Pristine Auto Spa is unmatched. This small business is full of excellent customer service and exceptional quality of work. I have had nothing but great experiences coming here that I signed up for their monthly membership washes. I highly recommend Pristine Auto Spa!
My car has a ceramic coating; I know the damage standard car washes can do and it was much cold to wash myself. On the positive, they got me in same day and did a great job on the wash in about an hour. Yes its a lot more expensive than going through the standard carwashes, but it was worth it to me in order not to get swirl marks on my paint again. The reason for the negative review is I was shocked none of the employees wore masks even though Indiana still under a mask mandate from Holcomb.
Great work environment great staff clean place
Pristine Auto Spa was Incredible! The car looked amazing and the Customer Service was Top Notch!
Had a great experience and I am glad I found this company. Will try a few of their other services in the future
Derek at Pristine took care of me and was very good at letting me know what was going on with my car. The ceramic coating and paint correction made my car look so much better! They also worked with me to wrap my hood! Definitely the place to go for your ride!
UPDATE: I received an unexpected call from the shop based on my previous 4-star review. They strive for total customer satisfaction and offered to make things right. I really wasnt looking for any reparation, but they werent taking no for an answer. Ok, I give! Very classy and truly A-1 service. Looking forward to visiting their new location.ORIGINAL: Very professional service at a fair price. Various options were adequately explained. Ended up getting Level 2 exterior wash with chip repair. My only issue was that the chrome exhaust tips on the vehicle were not cleaned even though we specifically talked about that when I made the appointment.
Worth. Every. Penny. My 6 year old Mazda was making me sad. Dirty floors, cruddy crevices and seats with spots. On a whim I decided I was going to splurge on some interior detailing. Never had this type of service before, so I started researching. Saw this business had 5 stars! I submitted a request online, very close to closing time and heard back moments later. My preferred method of communication is texting and I never had to talk to anyone in the phone. They got me in the very next morning, allowed me to drop my car off that same night. Had a secure lockbox. So convenient! They did a great job & now I feel like I have a brand new car and that makes me happy! 😊
Beyond impressed with quality. I searched high and low based on reviews. Being in the retail business myself it speaks for itself on why you do your research. I only hade a full frontal done on my wife’s R8 and when I picked it up it was cleaner than it was when I dropped it off inside and out. Definitely didn’t expect that. Will also be returning with my company vehicles. Keep it up guys. Hope to see more of your google reviews boost you to beyond.
I didnt think businesses of this caliber existed anymore - from my first call to them until my car was completed, it was entirely a first-class experience - thanks to Lloyd and everyone who works at Pristine - I never had a reason to get angry or be disappointed - it was a satisfying experience throughout - so glad I found them - THANKS!
Incredible work and outstanding service. Lloyds assistance and extremely low pressure guidance made for an all around great experience.We had the following services performed on our new to us 2018 Audi RS5. Paint touch up, Paint correction, Paintless Dent Repair, Xpel full frontal ppf, and Ceramic Pro Ceramic coating. There were many blemishes and imperfections on the car including some touch up work where someone used the wrong color paint. Those were all taken care of and the finish is incredible. Now looking at the car is like looking in a mirror.I would recommend Pristine Auto Spa to anyone and I would trust them with any car that we currently own and every car we will own in the future.
I havent used them yet, but I will be. The initial consultation was great and I can tell they provide good quality service.
I was always interested in adding PPF to my new car and was recommended to check out Pristine. Lloyd and his team were very professional and provided updates during the application process. I went with Xpel stealth and top coat ceramic after discussing the pros and cons. Overall they did a great job and were quick to fix any issues. Notably, the film on the trunk did start to peel but after emailing Lloyd, he was quick to respond and schedule an appointment. His experience showed through as he was able to diagnose the issue amd explain clearly to me that there was extra stress on the film which they fixed using a different pattern. They fixed the issue at no extra cost since it was under warranty.Also appreciated Lloyd having loaner cars available for use and the team being wary of masking and social distancing in the midst of the pandemic.
Aero parts were installed awesome customer service. Treated as if I were at home. Got to watch some Netflix and just relax while I waited. They stood past store hours to finish up my car. Overall was just pleased and excited at the outcome.
These guys did a fantastic job on my 2017 camaro.Thank you so much ❤Exterior ceramic coating and interior ceramic coating.
I highly recommend this place! I purchased a mustang a few months ago that had racing stripes going down the center. I removed them and there was a bunch of residue left over that wouldn’t come off. Pristine Auto Spa was able to take all of the residue off and managed to make my car look the best it’s ever looked. Thank you!
I brought my new Shelby GT350 to Pristine Auto Spa to get the windows tinted, PPF, and ceramic coating. They did a great job and the car looks awesome! Derrek and Lloyd were great to work with and they helped me determine the best way to protect the car. I highly recommend them!
I was considering multiple shops in the Indianapolis area to have both my BMW M3 and brand new Sebring Orange C8 Protected. After much consideration and talking to the owners I chose Pristine. Their professional and transparent approach gave me peace of mind knowing my cars would be cared for properly. After picking up my C8 I was in awe of how amazing the Xpel Paint Protection Film looks. If you are wanting an honest, trustworthy shop, look no further!
I have used Pristine for years on many cars with fantastic results. They are top notch and very professional. I have referred family and friends to them without hesitation knowing they will be taken care of and will be happy with they work they do.
I was very impressed with Pristine Auto Spa. These guys know what they are doing. Even though they work on lots of high-end cars, they treated my daily driver no differently and took the time to make it look awesome. Pricing is reasonable for the level of detail you receive so no complaints there.
Me and my husband will be using this company’s service again they were very professional. Did a great job and it was a thorough detailing and cleaning.
Everything about this place is awesome!! From the initial communications, to scheduling, and the actual work. I took my Model X to Pristine auto spa for full frontal protection film, and Im absolutely satisfied with the results. Will be going there for any future work I need to be done on my car.
I got the windows on my Tesla Model S tinted about a month ago and they did a phenomenal job. I just picked it up a few minutes ago from having a full frontal kit done and the service was phenomenal yet again. I would highly recommend Derrick and the other crew at Pristine.
Incredible service. Super impressed by their professionalism and workmanship. Will be back again!
I can’t say enough good things about this shop. They’re super responsive and took the time to discuss my options over the phone. They dealt with my rescheduling without any issue and got me in promptly. I tinted my windows, had a headlight restoration done and an engine bay detail and each job looks amazing. No wonder most of the vehicles in their shop are high end. They’re trusted pros who get the job done. 11/10 work and I’ll be back for more, and so will my friends!
They detailed both the interior and exterior of my car and it looked better than when it was brand new.
Amazing experience at Pristine. I have full trust in their team. Thank you!
Great place, great people. Stage 3 ceramic coated my 3 pieces!My 1st choice for anything ceramic coat related!
These guys are awesome! I will never take my truck anywhere else.
Great customer service, friendly staff and excellent detailing work. The interior looks brand new.
Everyone I talked and worked with at Pristine was helpful and professional. I am extremely pleased with the work and would highly recommend them.
I was very unsure about brining my van to a place that works on high end cars, but it was a relief when I visited the shop and treated like my van was a brand new car. They cleaned the interior and were able to get all my kids mess out of it, it looks like perfect.
Pristine Auto Spa was an amazing experience. Very professional, and very easy and fun to deal with. I highly recommend Pristine Auto Spa for your vehicle protection and maintenance.
Loyd, Tanner & the rest of the crew are awesome. Very professional.
I always appreciate people who are passionate about their craft and Lloyd and his crew are the definition of that. Their shop and waiting area is well kept and they are meticulous and accommodating in their parafilm and ceramic coating of my vehicle.
Fantastic service all around! The owner responded directly to my inquiry within seconds. He accommodated my schedule and a quick turnaround time for interior detailing. The car looks fantastic — can’t say enough good things about the entire experience.
Love all the guys over at Pristine. They are the only people I will take my car to. Highly recommend.
Update to my initial review. Lloyd at Pristine has been very helpful in correcting the issues associated with my initial XPEL application. He goes above and beyond for his customers.
I had my windows tinted at Pristine. Took my 2020 Widebody Charger Scatpack in for the service. Pristine did a great job and my windows look fantastic! Would definitely recommend!!
The group at Pristine always does a fantastic job.
Incredible shop with unmatchable quality. Worth the price. Lloyd was a dream to work with. He totally transformed our Model 3 and Model S.
Pristine Auto Spa cleaned out my ‘09 Dodge Ram and did a great job!! It was horrible, I just bought it from a neighbor before he got a chance to clean it. Just as the name says PRISTINE is how I received my truck afterwards!⭐️⭐️⭐️ ⭐️ ⭐️Today 6/3/20 I got my windows tinted after getting the above service! Couldn’t b happier with the quality of work. Very professional people every time I have been I’m 15-20min late but they don’t mind and treat as if I’m 15-20min early!! ⭐️⭐️⭐️⭐️⭐️