Doug the owner is absolutely amazing. Nicest and most honest mechanic Ive ever met. Been using him for 17 years.

Successfully troubleshooted a check-engine light for an open circuit on the EVAP vent system by identifying and reestablishing connection for a loose wire. Also diagnosed a broken AC system thatd not worked in two years, and now its working. I told them I didnt immediately need the vehicle fix, and they didnt take advantage; rather, they still worked timely. I also received appropriate updates explaining after something had been diagnosed and what the problem really was and how much the proposed solution would be. When I went in to pay, after I hadnt understood something before, the I think head guy went through the whole invoice with me in a friendly manner and walked me into the actual garage to show me what I hadnt understood. Glad I happened upon this place.

I am from out of town and blew a tire on my truck. My jack wasn’t tall enough to lift the truck up toPut the spare on. I called Ramsey’s shop searching for help and within 5 minutes they came to my aid. Brought a jack and a impact. They wouldn’t even let me change the tire. They did all of this for no money. I tried to pay them for their time, but Doug insisted I not pay. I don’t know what I would of done without them. Truly a great customer service company. Thank you again for all of your help today!Sincerely,Eric Beeman

Doug was very curtious and very fast in turn around. They were well priced and treated us like family!

I will repeat, Doug is a G. Doug Ramsey is my go-to. When I say this man is a better man than mechanic than a person I’m saying something big. I’ve seen reviews of him helping people without charge because they happened to break down by his shop. You feel that from the get go. They’re brief and business on the phone because they’re always loaded up, but trust me once your car is up on the lift or you’re there to pick up you feel the personable touch immediately. He redid my whole drivetrain, my muffler and catalytic for thousands, and I mean THOUSANDS, less than chains quoted me. He’s personable, he talks you through what he did and why, he lays out all your charges clearly, and the best part of that: they NEVER job you for parts. Chains always mark their parts up way high to profit off the part and the labor. If Doug does that he does a hell of a job hiding it, I tell you that. Every person in there, is good people. I’ve heard from friends I haven’t spoke to in a decade say how good him and his people are. If you’re going to Doug, especially if you show your face twice, you feel like family. I’ll never take my Jeep XJ to another shop in Indy.

Great Shop. Very honest and reasonable price

I called about getting my brakes fixed and the woman told me that there was a shortage on brakes And took my phone number. I called the next person and they said come on in That is not true.

Best place ...very organized beautiful waiting area nice professional people

Had a front left axle (2006 Accord V6) break as I started away from a stop light at i-465 onto Emerson. They were passing by at exactly that time. Got my car out of the exit ramp lane. Called a tow truck for me. By the time we got to their shop (3 blocks or so) the wrecker was putting my car on the truck. Parts and labor costs were reasonable based on average charges reported in this area. This started at 10:05 AM and the call saying my car was ready came about 3-1/2 hours later. Very happy with the experience. The diagnosis made on-site where my car had been pushed off the road was dead-on. The estimate they gave me on the spot was spot-on. The service was fast and friendly.

They got me in and figured out what the problem was and got it fixed and done same day. Going to be my go to shop from now on!

Amazing place friendly staff worked with my warranty co and tried to make it right definitely a great place

Love these guys. They do good, timely work.

Incredibly honest and could have taken me for all I had. Instead of letting a dumb lapse on my end be the end of me he saved my whole car and my wallet. Thank you and I’ll come back

They are very honest and helpful!!

*AVOID AT ALL COSTS USE ANOTHER GARAGE*Nice enough guy, horrendous visual inspection. Recently spent a large chunk of change on front end rebuild. Left major problems unresolved with the vehicle that I had to figure out myself and Im still fixing it to this day after spending 2500 on parts and labor. Im not even certain the parts were all the way bad. They saw someone trying to spend a lot of money on their vehicle and decided to make the fast buck. I highly doubt they even did their 90$ visual inspection because wouldnt ya know? The only parts that got fixed were ones I mentioned. How the flummery do you miss a ball joint on a visual inspection and so much more than that its mind boggling

The least amount of work done for the most money possible. I wouldnt let these guys fix a power wheels if you paid me to have it done. The guy behind the counter answering phones argued with me about prices before I had even agreed to what I wanted done. Just a heads up, sometimes your customers are more educated when it comes to automotive anything. There is a chance the customer doesnt have time to do it themselves and just wants a trust worthy and great place to take their car too.If youre looking for either one of those 2 things, Id look elsewhere.

Doug and the guys are the best!

First time going to this place it was great. Everyone is very nice and the pricing was great. I recently went in to get a head light changed on my 07 Honda Civic. Two weeks before I was struck by a semi tire on the interstate and had the front end of my car replaced. The morning I took my car in me and my husband tried changing the light ourselves resulting in two of the rivets to be broken above the tire. Obviously we didnt want to break anymore and called Ramseys. I took my car in and waited with my daughter on site. After being there awhile he came out and told me they would not be able to fix it by the manual that he needed to take off the front bumper and that would be more money. I obliged and he went back to work. I paid around 90 dollars or more for the headlights to be changed. Because I do believe I told them to go ahead and do both seeing it was such a pain. Anyways I paid the man and went on to put my 3 year old daughter in the car and on our way. About an hour later I got onto the interstate with my daughter and the entire front end of my car started to rattle like I had never heard. By the time I got pulled over and identified the issue it was five and Ramseys had closed for the weekend. Meanwhile I discovered that only a handful of the rivets on my front bumper were put back on. After having to duct tape my car together for the weekend (great on paint) and not to mention the new front end. I called that following Monday and the guy who serviced my vehicle answers and goes on to apologize. BUT then says I dont how that happened those things break off really easy. Yet I had never had that issue before 🙄 and then said well some of them were already missing in which I responded yes the two week broke off that morning not the several that very much needed and now missing. This was extremely frustrating to hear after a weekend of having to duct tape my car together over a HEADLIGHT CHANGE. anyways here is the kicker. He says we will have to order those rivets aka he never had the parts to begin with and after he broke some taking my bumper off he just stuck a few in the corners and sent me on my way with my 3 year old daughter in the car. Oh and he was supposed to call me when the rivets came in. Not that my husband would let me take my car back there anyways but he never did.

A GREAT SELF EMPLOYED SHOPIf your looking for an honest shop to care for your vehicles, I found it!Its nice to know good people are still out there!!We were traveling through Indianapolis when are newly purchased used truck broke down. Stranded we found Ramsey Automotive it was Friday a little before 5:00 closing time for most. Doug, the owner was finishing up his day and getting ready for a day of coaching youth basketball on Saturday.Doug accessed our situation, started making some calls had the parts delivered and had us back on the road in under two hours.Doug stayed way past closing time to help a total stranger get back on the road. When I was handed the bill I was shocked no after hours charges no taking advantage of a stranded motorist, just an honest hard working man taking care of HIS customer. I left feeling like I was not only his customer but part of the family.Great Job!! & Thanks Doug

AWESOME AUTO REPAIR SERVICE, have known the owner Doug Ramsey since he started Ramsey Automotive over 10 years ago. He is a good guy, he knows what hes doing. He will figure out what is wrong & CALL YOU WITH A ESTIMATE BEFORE ANY WORK IS DONE FOR APPROVAL!!! Hes not over priced, guarantees all his work & hes personable & funny. I would recamend Ramsey Automotive to anyone. RAMSEY has served ou different cars & Vans just as long. Have never had to bring a car or van back other than for maintenance.

My wifes van broke down next to his shop seven years ago, he went over to help her and didnt charge her for his time or the part. We have been going there ever since and have never had a reason to doubt Dougs integrity or skill.

My car broke down the Tuesday before Christmas unfortunately and even though it was so close to the holidays Doug and his crew took great care of my car. It was a massive job but they got it done within 3 days just in time for Christmas. I am more than grateful for their service. I highly recommend Ramsey Automotives.

Ramsey’s has worked on my Ford Fiesta with its many problems for years, great military discount and has never tried to up sell me. I just bought a Jetta with a dealer warranty but I plan to bring it here too.

The customer service is phenomenal, welcoming atmosphere, quick and efficient work, this is my new auto home just because the owner is so great and I support his vision. Keep it up!!!

I really wanted this to be a 5-star review, but in the end we were disappointed. Had the A/C go in the middle of a major road trip. These squeezed us into get it fixed quickly. It passed the vacuum test, and so they filled it with freon, and sent us on our way. For the first hour, it blew colder than ever. Then things started to get warmer. After three hours, it was blowing hot air. I really hope these guys employ a better test next time (e.g. a UV dye test). $189 down the drain. Sad, because the service was otherwise excellent.

Doug is the best!! Local guy with great service

Great place to bring your vehicle where you will get quality work for a great price. Highly recommended mechanic!

Automotive shops have a tendency of not being trusted. Ever since I came here 2years ago, its the only place Ill ever go. These guys are upfront, honest and will work with you. I bring my old dodge pickup here and I bring my new Mercedes here. I will NEVER go to a dealership again. These guys save me so much hassle and money. Big ups to Ramseys, they will have 100% of my businesses long as I live in Indy.

Great service....the guys a very friendly and they helped me get what was more important done first and didnt get ripped off... will definitely go back and send my friends there...

I recently had a protective plate fall off the bottom of my truck on the way to work. Stopped at Ramseys for the first time to see if they could 1. tell me what the part is and 2. if it needed to be on the truck. Employee I spoke with (didnt get a name but I think he is the owner) identified the part and had it back on the truck in 8 minutes. Cost? $38 out the door. You cant get your windshield cleaned for $38 these days. I even made it to work on time. Next time I need auto work, I know where to take it.

If you want or need great honest work done right then this is the place to go to, the owner is such a nice guy and will diagnose your vehicle and fix it correctly for a great price.

I would like to say thank you for all the previous reviews because thats how we decided to try Ramsey Automotive. We took my mothers vehicle and the owner Doug is simply amazing. The prices are reasonable and he wont do something unless he knows it will be the right fix, nor will he charge extra fees like others places Ive encountered in the past. So far in the past 9 months or so Ive taken my mothers vehicle, our vehicles, our sons, and everything is good! I appreciate the kindness and patience as well, because Doug makes sure I understand what its being done regardless of my lack of knowledge about cars.I can truly say if you want an honest mechanic, reasonable prices, and excellent customer service you should definitely try Ramsey!Definitivamente este mecánico es honesto, los precios son razonables y el servicio al cliente es excelente. Yo recomiendo a cualquier persona que va a Ramsey!

Great service, always friendly. Very knowledgeable mechanics.

If you want an honest trustworthy mechanic you wont be disappointed with Ramsey Automotive

Super nice super fast and super professional

They got what they said theyd do done and on time. They honor the warranty perfectly (and it turned out to be a different issue that I was going back with, their repairs were good).

Competent and professional. Will let you know when its not worth fixing.

Good work. Good price.

They were all very friendly,an fast.

Excellent work, recommend to everyone I know

The owner (Doug Ramsey) is a class act. Took care of my problem honestly, quickly, and even gave me a ride home