My husband and I began utilizing American Family for our home and vehicle insurances around the time we got married/purchased our first home. My family has been working with these individuals for 20+ years. After our wedding in 2019, we lost our home in a storm, and American Family worked diligently to ensure that the entire process we walked through was smooth and that we were not only financially taken care of, but personally taken care of as well. We received emails, texts, and calls with updates and well wishes through the entire process. We’ve heard time and again how awful insurances can be to work with through natural disaster instances, but we couldn’t have asked for a better experience. We’ve recommended American Family to numerous individuals following our experience. They truly have the most genuine staff, as well as the best pricing. We’ve been beyond impressed with everything.

Excellent service. Very good rates for insurance. Jeff has covered insurance needs for years, couldnt imagine using anyone else.

Great people and very knowledgeable, willing to help others out

Nicest people ever. They always take the time to answer whatever questions I have weither its face to face or over the phone. Their claims department personnel are so nice and considerate. Love this insurance company.

Very very very good ppl and their rates are the best i will definitely recommend...i actually already have recommended 2 ppl...idk if theyve called or not as if not then thats their own fault...js

Good people good service