David Dean, his employee Eric Kemp, and honestly everyone I’ve worked with from this office are seriously impressive. I am always one to complain about customer service of large companies like this, but these guys are in point. I have been seriously impressed with them. They’ve answered every question, they always are timely, they always follow-up when I ask for help, and they are totally on top of their businesses. I am very, very happy to be working with them.-Dave

This team (David, Eric, and Kent) goes above and beyond to get and keep your business. When my husband and I purchased a new car, it was after hours at State Farm. I called Eric and he said he would meet us where we were to take the payment and email our insurance cards. We were very impressed by his willingness to go above and beyond to take care of our needs. Kent is also great at what he does. He keeps you informed about policy changes and he is prompt, with his response. David Dean has chosen the right agents for his business. Thank you David Dean for your integrity and honesty. May God bless you and keep you!

Julien Leon was very thorough and professional. He made the switch from another company easy and it was great to get a good rate. He was the best! Pleasure to do business with him and this company.

I worked with Julien to get covered for Renters insurance and was very impressed with how dedicated he was to making sure I got everything I needed. Thank you so much!

Julien goes above and beyond to service me kindly and professional even after he was almost packing up and stayed behind to resolve my issues! THE TEAM IS AMAZING !

Listen y’all Kent, Kent is the man! I have never had such great conversation and just felt so comfortable with and insurance agent!!! I had to get pass Ken and Kendall but Kent he got it done!!! Hahaha all around just enjoyable, friendly, down to earth and of course the good deals, you can’t go wrong!!!!

Absolutely Amazing! If you want an agency that actually cares about your need and not brush them aside this is your Agent! Kent answer all my questions and even sent me a txt wishing me Happy Birthday!

We love our experience with State Farm! They treat us like actual people and understand when we need help! We love having them as our insurance agency and recommend them to everyone!!!! If you dont have them as your provider, you are truly missing out!!

Eric was wonderful is shopping for insurance and getting my policy going. He respectfully gave me time to look over the quote and explicitly stated what would be included in the policy and potential discounts.

Kent is wonderful! He wished me a Happy Birthday this year, took care of any concerns and processed my payment very quickly! I appreciate the care that is put into each interaction!

Kent Odom gives exceptional customer service. He takes the time to answer all my questions and is extremely thorough when explaining the difference between coverages. State Farm as a whole has provided my entire household with full coverage at an amazing price compared to our former provider.

Julien helped me make a payment and remove a vehicle I sold. He was very personable and did an excellent job!

I needed a new Auto insurance provider due to horrible customer services, a search led me to David Dean State Farm Agency, Julien Leon went above and beyond to ensured my needs was satisfactory met, I answered few personal questions, he got me a policy personalized to my needs and specifications, and within budget. Julien Leon is courteous and his sterling customer services qualities are unparalleled . I will recommend David Dean Agency to anyone seeking better customers services and great insurance deals.

I always appreciate quick, professional customer service. Thank you so much Erica!

For a year, this agency has been working with me to get the car insurance rate I wanted, and I was finally able to switch. Eric has been very supportive and informative of the coverages I needed for my home and car. Very professional and caring! 10/10 recommend.

Kent was wonderful to work with. Friendly, helpful, knowledgeable. I had an unusual vehicle to insure and he made it super easy.

I was interested in multiple forms of insurance coverages, and after being referred, I spoke to David (owner) and he took his time to thoroughly explain and make sure I understand all products that they had to offer, and which ones would fit me best. He allowed me to make my own choice and did not try to persuade me one way or another. signing of the documents were very easy, as well as setting up payments. I did not feel rushed to make any decisions. The level of customer service from him as well as another representative name Eric was amazing and I definitely would recommend to anyone in Michigan or Indiana. Great work !

Late last year my wife and I switched from another insurance company. Kent made the process easy and saved us money along the way. We even ended up with better coverage.

I dealt with Kent Odom in deciding if I wanted to change insurance companies. I had several questions which he answered in a way that made it easy for me to understand. He also brought up some very good points on ways I may have been over or under insured with my current policies. I ended up with better coverage on both auto and homeowners at a lesser cost. Highly recommended!

I have searched for many to explain exactly which insurance was best for me. David took his time to explain and also give great examples and details for my understanding which lead me to make the right decision. I recommend anyone who is in need of insurance and may be confused to contact David Dean state farm!

My experience with David was very informative. My needs were met in a warm, but professional manner. I would recommend Mr. Dean to all of my friends and family.Great customer service.

They are always willing to help in anyway they can and they are very prompt to call you back. All around the employees in the off as well as the agent are so kind

Kent has provided excellent customer service and extraordinary patience. I would highly recommend this office and company to anyone.

After years/decades of driving, I have NEVER been more satisfied with an insurance business! Each person Ive talked to has been professional, friendly, and helpful, all without pressure. I recommend them to everyone needing insurance.

Kent was very helpful, and knowledgeable. He not only saved me more money then my previous auto insurer, but also managed to include renters insurance. Hes even providing little devices to help track my driving habits to potentially get me a better discount down the line.

Kent was very helpful, patient, knowledgeable and easy to talk to. Superb costumer service! I would definitely recommend David Dean.

Kent has ben great to talk to. Very attentive and friendly. My conversations really felt like a friend was casually chatting about how to best manage life.

David and his team are truly amazing at what they do! Even the receptionist is very pleasant, wouldn’t recommend anyone else for auto, renters insurance etc but David!!

State Farm is a good business with an agent who gets back to me in a timely manner.

Julian was very pleasant and helpful.

Kent tailored a coverage package for both my home and auto specifically for my family and I. Kent answered any questions and was able to give a brief overview of coverage when asked. Excellent service. I would recommend this agency to friends and family.

Great experience! David Dean is great to work with! He is extremely responsive, thorough in his explanation, and goes above and beyond to ensure all my questions and concerns are addressed. David was able to get me covered with insurance rates cheaper than any other company! I will always recommend David Dean to all my family and friends for their insurance needs.

This is obviously a well ran office. Everyone I talked to was professional, polite, and helpful. This has been a great experience from start to finish. I can’t thank you all enough, and I appreciate all your help.

Very knowledgeable, friendly, patient, & understanding staff. This is an all around great team from Deans amazing receptionist, Eric Kemp and David Dean himself. I have called several times with questions about different kinds of insurance and they have taken time to explain and make sure I had the correct kind and amount of insurance. I appreciate Deans agency for not just selling insurance but taking pride in what they do. Kudos to you and your staff Mr. Dean.

David Dean and his team are great and I highly recommend them to anyone that wants to be more than a policy number.

Great office! Very professional excellent customer service, answered all my questions about my policy, great price. definitely check out Dean State Farm. I was very pleased. Thank you Mr. Dean.

Great agency, explained everything in full detail. I recommend them to everyone. David returns phone calls and kept me informed through the process. I experienced great customer service from other staff members as well. Give them a call ASAP! They’re definitely WORTH THE MONEY.

Working with David and Kent has been great. They showed me all the options and helped me pick the right coverage for me.

Eric was great! Very friendly and very helpful!

Dean was very helpful in setting up my home and life insurance. Being young and new to insurance, he took the time to explain everything to me in a way I could understand and made sure that I picked what was affordable for me. Very professional and kind. My friends and family feel the same about Dean and the agency. Highly recommend !!

This team shows how much they care about their customers with every interaction!!

I really appreciated David and his staff. They made me feel extremely comfortable in what can be an overwhelming process! I was freaking about the best choices for me, as I am clueless when it comes to Insurance... BUT the thorough questions & explanation of what and why make me feel that he actually cared about my specific needs, & not just trying to get me to sign up, as Ive experienced in the past.Thank you all SO much!

Kent was very helpful and helped me get the same if not better coverage for significant savings! Great place to do business!

Ive always loved State Farms insurance customer service. Ive been with a couple of offices, but none are like David Deans office. I called ended up working with Eric, he was so patient with me. Im always one to ask a bunch of questions, he never lost his patients with me. I ended up finding a policy that worked well with my budget. If you are in the process of obtaining insurance please do to David Deans office and ask for Eric. THE......BEST!!!

Company and agent was friendly and very knowledgeable about my situation. They were available to answer all my questions. They made sure I had the best affordable policy and coverage for my valuables. I am happy with my agent E Kemp I feel like a valued customer.

Great staff outstanding customer service satisfied with the services. The entire team is awesome professional, polite and knowledgeable very informative. Answered all my questions great quotes and rates fast too. I highly recommend David Deans state farm for all your insurance needs best in the industry!

I thought this was a new office but to my surprise their experience and expertise spoke volumes. My family and I are so happy we stopped in. David takes the time to go everything with you in as much detail as you would like. He also has a very responsive and extremely professional team. I am new to State Farm and insurance in general, but feel as if I can call anytime or even stop in if I have any questions. Thanks David Dean at State Farm.

This guy just called me to ask me if I was doing great with this time that we having right now. I really didn’t expect that, but I really appreciate it that’s a really good way to make costumers happy thank y’all

Just Awesome!!! Glad I have state farm as my insurance

Kent Odom is amazing. He’s so helpful and communicative. He always makes sure you get exactly what you need!!!! Thank you Kent!!!!!

David is dependable and knowledgeable. Great customer service makes you feel like family. I would recommend him for any of your insurance needs.

Kent was professional and on top of every task when it came to setting up my policies for me. He tailored a coverage package specifically for my family and I. Any time I had questions he would be able to answer them confidently.

So relieving to find a trustworthy team when it comes to buying insurance. I really felt they worked with me to give me what my family and I needed, and not just tried to sell me products. 100% recommend!

Kent is great to work with. Fast and hassle free!

I usually don’t like writing reviews but this one I had to take my time out to do because they did for me!Great customers service, they made sure my family was properly insured with the insurance that suited my needs.They were really helpful with any questions I had and went over an beyond to make sure I knew/had all the information I needed. This office is full of professional agents that is knowledgeable caring and understanding.

They really took their time to explain my coverages. It was great!!!

Dave came all the way to Michigan for me! I really appreciate that “above and beyond” service he provided! I already told my mom about him. I’ll be telling everyone about him! Thanks Dave!

Kent was very helpful in answering all my questions and guiding me through the insurance process!

From start to finish my experience with David Deans State Farm was impressive and outstanding. The attention to detail and focus of his team was second to none. The whole team made me feel special and answered all questions that I had. I strongly recommend David Deans State Farm

Very pleasant and professional over the phone.

Simply Amazing! This agency went above and beyond and ensured that I was taken care of. I was made a priority and David Deans agency made sure I received the right products and services that met my needs I had an outstanding experience and definitively recommended David Deans State Farm without any reservation whatsoever.

I am overly Satisfied and grateful for State Farm. I had the pleasure of speaking with David Dean to get me started. He was patient, allowed me to ask everything on my mind and he had the answers. I Never have a problem calling them during business hours, Thank you State Farm team.

Great Agency, they make sure they understand exactly what you need and are able to educate you and set up a policy worth your time. I definetely recommand this Agency. Give them a call and theyll be there for you.

Great customer service personable and made sure it was a great value for the price.

Their service attitude was beyond my expectations! The team did a great job on finding solutions that I never tought of! Keep up the great job, team!

Ive never reached out to you for anything yet your blast my phone with call after call after call on a daily basis and dont leave a message. If you cant reach someone and/or they dont call you back whether or not you leave a message, take a hint and stop calling!! If I wanted insurance through State Farm I will go back to my previous agent anyway.

The customer service was awesome! Eric Kemp helped me find the best policy for my needs and was very professional. I couldn’t be any happier with my experience.

Awesome person, friendly, down to earth, and honestly I went with company because of him, no other reason than that!!!!

This was my first time every purchasing insurance, when I called in I got to speak to David Dean the agent and he spent over an hour with me making sure I get the perfect plan to fit my needs. David was great he was very patience and thanks to him I was able to purchase my first car!

David is super knowledgeable and very interesting to get to know. I think his team offers wonderful customer service!

Great team! Great service! Thank you so much for your wonderful help!

Cool vide. Staff is awesome. Great doing business with you

The best agents ever!!! If you are just getting insurance for the first or tenth time these are the agents you should deal with! They explain everything so you are well informed regarding your purchase.

It,s great for now!

When I decided to get car and life insurance, I spoke to an agent named Eric Kemp. He was very caring and concerned with picking the right policy for me . This company is great . Not only will they help to find a policy for your budget, they also have great customer service.

Eric was great and very knowledgeable! Excellent customer service!

David is very knowledgeable about the different options that were available to me. I was very pleased with his customer service and he helped me save money on my home and auto insurance.

Awesome employees. Easy to contact. They give you exactly what makes sense for your situation.

David Dean is my agent, and the customer service that I receive from his office is always outstanding and over and above my expectations. He and his team makes that sure I’m knowledgeable on what I’m getting and make sure I have everything I need from State Farm!

Don’t expect to be sold things you don’t need. Dean is really personable and doesn’t treat you like a quota. The staff is friendly as well. Definitely recommend this agency for all insurance needs.

They were very nice and welcoming, I got help from David him self. He was very patient and helpful.

Informative and held no punches, straight to the point .

Amazing service and awesome team made sure I had the best for my family needs.

Excellent Customer Service and responses are done in a timely fashion.

Dean really took care of my needs. Wonderful customer service!

Great staff with amazing customer service. I definitely recommend this agency for all your insurance needs.

Great customer service and reasonable prices

Great customer service and very informative. 👍🏽

Great experience working with David and his team of insurance experts

DEAN IS MY AGENT! TRUSTED AND AFFORDABLE

Professional, kind and understanding. Going out the way to get what you need.

Great service, & very fair and reliable

David and his staff are professional, helpful and take pride in what they do.

Very professional and great customer service from the whole staff.

A phenomenal office and customer service is amazing.

Very professional, Eric made sure the needs of my family were taken care of. Most importantly I didn’t feel like a quota!

David is a great guy.

Great service.

Nothing else at this time