Pat and Kim provided extraordinary service and care. I needed my motorhome keys duplicated and she noticed I had duplicates and told me I did not need the entire set duplicates. Saving me money. Love their mother daughter dynamic business duo!
Great people. Super helpful. I highly reccomend them.
I absolutely love this company! Kim is so awesome! She is honestly the best! She made everything easy and not at all stressful.
I cant say enough about this business. Kim came and installed locks for us. The service was quick, professional and with that good old Missouri friendliness. Ill use them again! Plus will tell others about them as well! Glad I found em.
I have used ACE many times for lock repair at various commercial properties I manage. They are very professional, responsive and do a great job. I always call them first! I highly recommend them.
Arrived literally 3 minutes after calling them. Extremely kind people. Dont even seem like a job, seems like theyre.. super heroes. Would recommend
Expert and prompt service. They always have what I need. I dont go anywhere else.
Greatest broken key in lock experience of my life thank you very much
Very nice and got my key made quickly m
The only place I go for keys!
Good price, quick service, woman that worked there was very knowledgeable.
The owners are always nice and have come through for me everytime. I support small business and will always give them my business.
Locked myself out of the house. I got lucky someone was close by. They were stopped by the train so they came back and helped me. Very nice and helpful attitude!
I feel taken advantage of. I was referred to Ace Lock and Key by a shop I was getting my steering column fixed and I needed a place to make a blank chip copy for my 06 Expedition. I was never told a price, and when it was finished, I was told it would be $95 dollars. I thought this was expensive but proceeded to pay since the key was made in less than a few seconds. When I returned to the shop, I was told I have been duped and that I have severely overpaid for a blank key. I shouldve done more research, and the shop feels equally to blame for recommending me to Ace Lock & Key. The shop helped me by not charging me any programming fees because and I quote they felt bad for recommending me to Ace Lock. I will for sure do more research next time, and I wont recommend anyone to come here, I couldve gotten it done for $60 programmed and made by a mobile locksmith. I will not post their information here, because I feel its not appropriate. I have learned from my mistake and I urge anyone to do some research before coming here.
Been with them since 1987. They are honest and reliable
I have always used this locksmith for my home and business. They are absolutely the most professional lock company I have been to. The most fast and friendly service around. I took my safe in recently to get a new combination and key..they fixed me right up. If you need a locksmith this is the best place to go. I highly recommend them.
I brought in a high high security lock that no one could provide me with a core cylinder. I did have to leave it to ensure they could get the correct core for it. They called me back and had me all set up. I asked if they could pin it to a master key system and they fixed it right as I requested. Could not be happier with great service and quality that is unsurpassed.
Best lock and key in the area. Always in and out, in minutes
After a friend locked her keys in her car at my house, I did a quick google search for a local locksmith. After I read the reviews for Ace Lock & Key, I felt comfortable in choosing them. Pat and Sharon showed up at my place within a half hour of calling them and swiftly had the car unlocked in less than a minute with no damage. Both gals were kind, courteous and very professional. The price was reasonable and totally worth it!!!! I will not hesitate in recommending them or using them again!
I have always used them. They have been around for a long time (43 years I was told) the other day. I was in there to have my chip key made and they were fast and efficient along with fair priced compared to the dealer where I would be without my car for the whole day i was done there in less than 20 mins. Always a great experience in there.
Hateful old lady demanded I get out of her parking lot so I took my buisness elsewhere
They was too late than they promised, and charged $150 with discount, the better way buy stuff at truck stop and do yourself.
Very nice people. thanks again!!
I am forever losing my keys. I always go here to get replacements. Im always greeted with a smile from the lovely ladies that work there. I truly cant say enough good words about this lock shop. Whatever type of key you need Im sure you can get it there.
Quality and service. Nice friendly staff
Always helpful.
I went there this morning to get a car key cut. They cut it no problem. I take it back to my house and its does not work at all. I take it back to see if theres anything they can do, no they cant fix it$50 down the drain for a key and they screwed it up. Quote from the lady at the desk not our problem.
Very knowledgeable about locks. great service and anywhere around town to accommodate. Never more happy to see them than when I locked my keys in my car.
They came in the time told and worked quickly. Worth the money. Ive used them for awhile now because they are not outrageous with there prices.
Not only are rude, but certainly boarders snotty. Prices were very high. It’s not that hard to cut a quickset house key. If you really want a locksmith, go to Greg’s. They have never treated me less than friendly, and they are must better priced.
Even though my experience in Missouri this last time, wasnt what i expected it to be.. the women at this company, are the most genuine of people you will find in the area! Great personalities and confident attitudes! If it wasnt for them, im not sure how we wouldve made it home! Thanks for helpin us Pat and Kim!
They know what there doing !
Great tech ad speedy response
Never again will i take anything to this place dropped my ignition off from my 2005 chevy impala to get a key made they told me it would be done by the end of the day then called a few hours later saying it needed to soak in wd40 over night thats fine went in around 12:30 today they said its still soaking then called me around 3:00 telling me they cant do anything with it because it might be jammed so i took it to gregs lock & key took them a whole 30 minutes an now i have a key made for it they did tell me that the way they drilled a hole in the lock they went to deep an started hitting a pen in the lock so before u take anything to this company think twice
Best locksmith service in the Kansas City metro.
Amazing company with Excellent customer service and Great prices!
Always great service!
Great service, convenient location
Awesome customer service been using ACE for almost 20 yrs
Fast, professional, and friendly, plus a lap warming kitty while you wait.
RUDE RUDE RUDE.Charge more than a dealers price for keys .They even lied said my car had to have the unlock/ lock pad on the key for it to work correctly.Scam .ScamScam
Food hot and restaurant clean and neat
These people are thieves, I called them to get a key made, and they said a $150 which was a lot more than what I the key is really worth, so I said ok because i really needed a key. So they show up and start working on my car. The lady that was making the key seemed to have no idea what she was doing she made 4 different mistakes while making the key and then tells me oh we have to wait until Monday to get a code, and it was only Thursday, so I was like cant you call for the code now? She was like no blah blah blah, its going to be $75 for coming out, which i was never told about by the way.. So i said I was expecting a key for which ill pay $150, long story short they steal my ignition box and have me follow them to their store so i can pay the $75 to get it back. I ended up making a key for $80 compared to their rip off $150 they were gonna charge me. NEVER USE THEIR SERVICE! TAKE IT FROM ME.
Rescheduled appointment twice, didnt notify me either time and changed cost quote from 90 to 150.
Great people, great service
Fast and profesional
Over priced and rude. Had to use them anyway only option at the time.
No one does it better than Ace!
Very professional and nice
Been at this location for as long as I can remember.
Professional service !
Keys made right the first time!!!!
Terrible service. Will not go back. Rude and dont get the job done
Made 2 motorcycle keys for me, very friendly.
Best in town!!!