Very disappointed in their lack of communication. Additionally, I made an appointment via online. Not two minutes later, I decided to change the time thirty minutes earlier. I was charged $56.00 for the change. I understand that they have a 48 hour policy or they charge 50%, but changing the time within two minutes of booking and still being charged 50% is ridiculous. I emailed asking if I could get a refund, but no response.I called the day of to get confirm my appointment and no one called back or responded to my emails. I began reading reviews of employees who are not getting paid, an employees stating positive reviews are by the companys friends or family members. I canceled my appointment which cost me another $56. Will not be using or recommending this company.
Errund does our office weekly cleans and have done a great job. No complains. The only improvement I would suggest is to try to send the same cleaners but then again who always send the same cleaners to the same price every single week.
We used Errund for our residential home and our office. Fantastic service, excellent prices, and Errund cleaners were timely, efficient, and thorough. I was very impressed with how clean all of my floors were! I highly recommend them!
Great professional service that is rendered at an affordable price. I like the ability to reschedule online and manage my cleanings online. I wish they have a mobile app for this.
I was told that I had to give 24 hours advance notice to book online as the system would not let me book tomorrow due to the time being within 24 hours. Called customer service and they switched my cleaning to the morning at a small extra fee. well worth it since most places would not even be available at such short notice
I was shocked when Errund provided such a great service that Molly maids and others have been charging a hand and foot for. $26/hr for such service is amazing.
We hired errund for our gym cleaning service for the past year and they have been great! No complains.
I noticed they only take credit and debit cards online but I asked if check works and they said yes but I had to mail in my check in advance and they then helped me to book a service which was decent and prompt. good job
I booked a weekly service at $23/hr and requested the same cleaner. The same cleaner Lachelle has been cleaning my place for a year. No complains
Errund service was professional and the communication was top notch. Everything was worry free!
Errund service was a fast, easy and prompt online service. That being said you can still get support easily online via chat or a phone call.
I heard that Errund will soon launch other home services such as plumbing and moving. I cant wait to try since I am their satisfied cleaning customer.
Very professional service and timely. they try to inform you in advance in case of any tardiness
I used Errund for regular cleaning and occasional organizing. I once asked them if they can do moving service and they said yes and arranged one for me. I wish they make it formal on their website.
Easy to use and convenient. I like the ability to book last minute and that everything is online.
Great service I was able to get a last minute service for my friend through the website at only 26 bucks per hr. The same checklist was used and the cleaner was friendly.
Cleaners needed last minute. Found Errund. The rest is history. I am an Errund repeat customer so should you.
Read the checklist about what is covered. Regarding what is not covered contact errund and ask if they can add the service in. They are responsive to emails.