Scheduled 3 round trip transports, went super smooth; on time and courteous drivers
Shout out to Josh, Jessie, Chris, Rose, all the drivers and Kevin T. I have been using ST for 6 months. Ever, since the first time, they offered me their services, it has been very professional and excellent. Funny thing, Secure Transport were referred to me, by a fire-man transport... I never went back to them. I recommend Secure Transport to anyone! Best in KC!
We used Secure to bring our brother from a facility in Overland Park to south Kansas City. Shane and Josh were two of the kindest people we could have ever encountered. It is usually very difficult to get our brother in because of the steps and entrance at the back of the house. Usually we have to have the fire department assist, but because of the patience and well planning they were able to get my brother in with no trouble. Shane and and Josh are great kind hearted men who really care.
Josh and DeHavin were the best! Very professional and caring while transporting my husband to his appointment. We had tried a few other transport companies, but none compares to the superior service we received from Secure. From now on, THE go-to transport provider. They are proven the best!
Secure Medical Transport did an excellent and caring job of taking my dad from the hospital back to his care center. He has multiple health challenges and needs to be moved in a bed. They were friendly and inspired my confidence. The care center did not answer the door when we arrived, and Secure Transport went above and beyond to seek out the workers needed and get him safely to his room. I’m thankful to know about them and will utilize their services in the future.
Dustin and Thomas were absolutely amazing! They were extremely patient the entire time and helped put my dad at ease. If my dad has to be moved again I want them there!
Secure Medical Transport driver was very nice and personable. He was on time and efficient. He was nice to the family. He didnt even know that it was me and I worked for the company. This speaks volumes for the staff we employ. Thank you for your kindness to my family in need.
Every time Lakeview Village calls for transportation they are very quick to respond and do our pick ups. Always accommodating.
What is not to love about Secure Medical Transportation? They are always on time, friendly, and professional. I am so happy our facility decided to contract secure for our 3rd party transport. This company will go out of their way to ensure that the health of our patients is number one priority. Never fails, every time Ive needed someone to come to the rescue and pick up a patient secure has always come through. I am thankful that there is still reputable businesses out there that understand that while the bottom line is important so is customer service, and the health of our loved ones!
Great experience! Our driver was kind and helpful, and the transport went very smoothly.
Never disappoints.... Used to be my back up, now my go to!! Easy to get ahold of and navigate through to set up transport. Always carries through and I never have to worry about my precious cargo!!
I have been using Secure Medical Transport for a while now they are the best all the drivers are the nices people and caring so are the people in the office I wood recommend them to anybody.
Yessie, did a phenomenal job transporting my Dad from the hospital to his facility. My Dad suffers from Alzheimers. Yessie was lovingly patient and kind with him all the while demonstrating incredible professionalism. Our family was very impressed with the care she showed him. Thank you Yessie!
These guys are awesome...best ever!!!
Very professional drivers, we’ve had great success with my family member. I feel like they’re always very kind to him and willing to go the extra mile! They’ve been on time and they always have a smile on their face. Thank you so much for having a professional team that is willing to care for our family like they’re their own! I will recommend you all to anyone that needs transportation!
I am an Admissions & Marketing Coordinator for a skilled nursing facility located in Kansas City, Missouri. We use Secure for almost all of our transport needs, and never have I ever had a bad experience. Theyre always helpful and professional. Crystal, Josh, and Yessie specifically have always done an outstanding job at meeting our needs, and transporting our patients in a safe and timely manner. Id recommend them to anyone.
Secure Medical Transport exceeded services, professionalism, expertise, and savings beyond our expectations when transporting our family member out of state. Thank you to the staff who truly made it an easy transition. For anyone who is in need of out of state medical transport, I highly recommend them!!!Iowa
This is a great company in general I use them everywhere I go. Two employees specifically I would like to recognize are missy easy and Josh both went out of their way to get me where I was going today
Secure is a great company. I would recommend them to everyone, hands down! Thank you for all that your company does.
Used them twice. On time. Professional. Great
I have used secure medical transport about 6 times while in the hospital and recovery. They have been amazing the entire time from the drivers Brandon (69), hard to forget him, to Mike and even Mark in billing. They have been amazing to work with and very kind and courteous. I hope I never have to use this service again but if I do they will be the first call. Thank you to everyone over there that made my travels to and from a little more bearable.
Called them Friday morning to schedule a Monday morning pick up. We were contacted Sunday afternoon at 3:00 pm to say they could not do Monday morning. They indicated they have no medical personal and if there were an issue in the way they could not assist medically. Fortunately AMR in Kansas City got us covered. Early morning transport with licensed EMTs and AMR will bill our insurance.
Do not recommend. Driver was very late. They have a new policy that wheelchairs need foot rests, so he wouldnt take us. Fine - if he wouldnt have been 30 minutes late to let us know (obviously he didnt even care) or they mightve bothered to inform us ahead of time.
Secure Medical Transport is outstanding. They handle what matters. They are prompt, courteous, and reliable! Nothing beats security and they are as they say they are. Secure Transportation!
Very jolly drivers I loved my transition to Rosehill, Thank you secure
Very nice drivers, great service, fast and very secure, I highly recommend this transportation!!!!
Great group of drivers and great owners. Your loved ones are in good hands with Secure
This company cares about the people they serve. Always helpful and friendly.
Excellent company! Drivers are friendly and very helpful with patients.
Always on time and available! Very nice workers.
The employees really care and it shows. They are very reliable.
Great customer service, would recommend to anyone!
Best transportation hands down
Reliable transportation
Absolutely love this company