Very helpful from the get go! My salesman, Hector, was not pushy at all and very accommodating. I love how the whole process was basically paperless, too. Much different from when I bought my last car in 2017. I would recommend Cable Dahmer Buick GMC of Independence any day of the week!

Dropped truck for a leak on trade axle. Asked to call before doing any work. Never received a call. In fact they had to keep it over night. Get a call the next day that it was not going to be done due to lack of parts available. Still haven t had a call back to complete work. It’s been 3 week.

The entire team are always welcoming and professional. They keep me informed on the progress of the repair, and do their best to make the experience as comfortable as possible. I also appreciate their above and beyond accommodations like the shuttle service and loaner vehicles.

We booked online and they couldnt find our appt but very kindly said they would fit us in. They finally found the online appt but we were happy that they already agreed to take care of us.

The Acadia we purchased is terrific. The sales process was just fine. Good quality people from Zain the salesman to management with whom we reached a bargain. Delivery paper work went smoothly and quickly. But, the car should have been washed (especially the inside of the windshield) and vacuumed. Lose the torn up paper floor mats. This is the the third car I’ve purchased from Cable-Dahmer and, though it was never discussed, promised, or requested I was a little surprised it was so low on gas. All together these are not criticisms, just observations. I’ll definitely consider buying from them again. I’ve always had very good service from this company.

I was satisfied with this visit only because I was treated with respect from the beginning until the end, the staff keep me informed of whats going on instead of me calling all the time. He was friendly and go the extra mile to explain what service they did and also prompted and encourage me of what to do in order to keep my car safe when it comes to my tires. He respects my opinion and awesome in customer service skills. I would rate him the highest in all the visits I have been to the service department. He needs to be given praised for doing an awesome job. I would like to deal with him next time I have problems.

Diane was great to work with. Never pushy, and very patient. She went above the call of duty andOffered to meet me at another dealership to lookat a different make of car. I highly recommendDiane, she will work for you.

I had an 8 a.m. appointment and I dont believe my car even got touched or test-driven until after 3 p.m. I was told they did not have enough time to really even get to my car that day and there were no loaner cars available as well. My car was not ready to be picked up until the following day after 5 p.m. for a simple diagnostic no repairs were being made check engine light.

I was involved in an accident 8/12/21 and chose to have my vehicle delivered to Cable-Dahmer Buick GMC on Noland rd. Someone called me to schedule the tow and said I would have to wait till 8/17/21 to have my vehicle towed because they were backed up. That was fine. I was told it usually takes about 24 hours to do the estimate. I asked if they could call me with the estimate as well as my insurance. They told me they would. 24 hours turned into a week later when my insurance notified me my vehicle was totaled 8/24/21 at roughly 3-4pm. No one from Cable-Dahmer ever called me. I called them 8/25/21 at 8am to ask them if I needed an appointment to get my stuff out of my car and to remove my license plates off. They told me my car had already been towed off that morning. I NEVER authorized my vehicle to be released. I spoke with Donna and she was never apologetic over THEIR error. She kept telling that she didnt know how it got towed already and that someone released it. She tried blaming my insurance company stating that they must have sent the tow truck. When it was clear that I wasnt taking someone released it as an answer she finally spoke with her staff and stated that Taylor released MY vehicle to insurance and called for a tow truck 8/24/21. How is it that Taylor could do this without my permission? I wanted to clean out MY vehicle and ensure I got all my things and my plates off. Now I have to hope that Copart gets everything and mails it to me.

Diana was such a great help in helping me pick out a new car. She was so friendly & I love my new vehicle! I will be recommending all of my friends & family to see her for a car :)

This was my first time shopping at Cable Dahmer. Sam Campbell was great to work with. Actually came to terms on price and was in receipt of the car a lot faster than I expected. Its going to be a fun weekend!

My wife brought my truck here a few weeks back to patch a tire that was leaking air. It was serviced, paid for, and the issue I thought was resolved. It started leaking air again shortly after that, so I dealt with it for a couple weeks then brought it back in myself. Made an appointment, came on time… they made me wait 2.5 hours, almost until they closed to patch a single tire. That’s not even the best part - on arrival the person helping me told me about a note on my account that they could not find the leak in the tire the last visit. So not only was that not communicated back to my wife, but they also billed us anyway and sent us on our way for literally nothing (except lost time as my wife also had to wait until they closed). I guess they get credit for finding and fixing it this time, and not charging me anything for it, but this experience was awful. Would not recommend.

Great, service. Pickups and dropped off. Great. Price matched on a set of 4 tires. Confidence in the service for my car. I’ll never allow anyone else to service my car.

Terrible experience when I went to test drive a vehicle. Sales person was friendly at first. When it came to the numbers it was definitely different and crazy! I didn’t want to trade my current car, I had planned on selling it outright. They convinced me to let them look at it for a trade, they came back with a very low offer, around 5,000 less than what Ford wanted to buy. I know it’s the end of the month, you want to move cars. But if someone tells you what they can afford, down payment, monthly payments, I guess my suggestion would be to LISTEN. Don’t play games. As I was leaving after 1 1/2 they were still trying to make deals, saying “we can give you the money for your trade” at this point I was tired, upset, angry and could not believe that business is handled in this fashion. Totally immoral and unethical

Spent literally all day in this dealership, with broken promises after broken promises when I actually found the car that I wanted/loved. There was no meeting in the middle of making any deals, on getting me into the car I wanted. instead I pretty much got a simple no.. we can do this and thats it or here are some other options of cars we can give you. which neither were anything I was actually looking for. I felt like this dealership was pretty much just trying to get me to settle with a vehicle for a quick deal and they were not at all taking me serious.. it was a complete waste of my day and time! ALSO YOUR FINANCE GUY WAS A COMPLETE JERK at the end of my experience!!

The staff was very helpful and cooperative. My brother found a car through them, and they were just as helpful to me. Kind, courteous, knowledgeable, and personal. I’m very thankful for their help in finding me such a wonderful vehicle.

Diana Sanchez was extremely helpful. She has provided me with the best experience Ive ever had in my 46 years of purchasing vehicles.

Cable Dahmer did a great job taking care of us to find the SUV that we wanted. Jordan Linquist was super awesome and did an amazing job finding what we wanted. If you are looking for great service and find what you want, come to Cable Dahmer.

Great experience! Thanks Hector for all your help!

Jordan Linquist was amazing super kind and helpful. Sam Campbell came by and helped as well very kind and helpful. 10 out of 10 would only recommend Jordan to help you buy your next vehicle.

They did a superb job on my Yukon Hybrid! No other dealership (Van Chevrolet & GMC dealership on Main) could not diagnose the problem correctly, nor fix it...but was steady charging me diagnosis fees EVERYTIME! Bryce is a honest, great guy and easy to work with! Im not taking my hybrid any where else but here!! Thanks guys!

Can i just say would give zero but sales not a good stronghold for a lot of people there and cant list a car right and tried using a bait and switch tactic and wanted a 20,500 for an altima with multiple dents this place is a joke any if there dealerships are

It was a seamless and painless event! My sales consultant, Sam Campbell, was authentic and down to earth. I’ve always hated car shopping because I felt like I was being man handled. Everyone was very nice, easy to work with, great senses of humor. Glad I switched!!

Jarin did an excellent job - he listened carefully to what I was concerned about, and then went with me and test drove it so that he could replicate the error and understand what was going on. He was aware of an update from Buick about the matter, and made the repair easily and in less than a days time. As well, my driver Tom was incredibly kind and did a great job getting me home quickly so I could get back to work. Super nice guy, drives carefully, and engages in conversation easily. Tom also brought my vehicle back home to me that afternoon. Both of these team members are excellent representatives of Cable Dahmer Buick, and Id gladly recommend them to family and friends.

I got in and out quickly and the staff was friendly.

Mike was amazing! I will continue to purchase my vehicles from him. He is thorough and pleasant making the experience easy and painless.

Very friendly sales staff, very knowledgeable, My sales lady Diane Sanchez, seem to be up on the different type of trucks available on their lots, I would recommend Diane,as well as the Dahmer dealership.

Cable-Dahmer advertised used I believe demos 2021 Encore $14600 to $15500 with about 4k to 8k mileage. Called to make sure no hidden fees or price gimmicks. Was going to pay cash with no trade in. Was told I need to finance and pay 18 mo. on loan before I could pay it off and a trade in would help. I agreed to the financing but had no trade in. Was told ok we can make it work they had 2 left. I live 35 mi. away and didnt want to waste half a day. Long story short after setting in the office going back and forth. The best they could do with a total of all the fees was close to $18500 plus I still had to finance the car. $4000 over what I was told.Was told a trade in would help. They knew I didnt have a trade in. That is why I called in advance so I wouldnt be playing BS dealer games. A complete waste of my time.

It was a terrible experience. We were way apart on my trade in. Offered me $30k for my ‘19 Tacoma. I could get $38 in Northwest Arkansas where I live. Would never discuss more than 48 month financing which led to outrageous payments. Kept bringing figures with money down after I repeatedly told him no money down. Whole experience felt like nothing more than a scam to my son and I. To top it all off, after asking for my keys back at least 8 times, I had to demand for my keys before I finally got them back. They did have the truck I wanted but who in their right mind is paying $1300 a month on a $48000 truck? Absolutely the worst dealership experience of my life and this would have been my 5th new vehicle since 2013 not to mention the 3 used ones I’ve bought in that timeframe. Think I’ll keep looking closer to home.

Sales Rep Jordan Linquist did a great job with understanding what I was looking for and accommodating my request. Probably was the easiest purchase with the least amount of haggling while also getting to where I was comfortable with the deal. 10/10 would recommend

Hector did an amazing job. He was nice and inviting and I could tell he was doing all he could to satisfy us. He accommodated us quickly and proficiently and did everything we asked.

I think your Services are way out of the market, it was $152.01 for a oil change and tire rotation. Really like the delivery service, but dont know if it offsets the higher service charges.

Jordan Linquist was so helpful. How helpful was he??? Go find out! Hes great!

Great experience with helpful salesperson. Jordan was patient and went above and beyond to put a deal together for us.

I think it should be more kid friendly. Would be nice to have a room kids can play in while the parents wait like at carmax. The guest area doesn’t have enough space so customers had to sit in the showroom.

Ive had all my cars serviced at Cable-Dahmer since 2004 and I am very pleased with their service staff and the way they treat me and I am really impressed with their sales staff, I bought my last two cars from Cable-Dahmer and I honestly feel like they gave me the best deal in town and I would tell anyone to go there for your best deal. I sent two people from work there and they bought cars and agreed the best deal in town.

I was having a starting issue and Jeff came to my rescue. I can always count on him to take good care of me!

Brought in truck for oil change and tire rotation. Was done in less than an hour, and people were super friendly. Couldnt ask for anything more!

Jaren in service was awesome. Always keep me posted on the status of my vehicle.

I had a wonderful experience financing a car from the Buick GMC independence location. All the gentleman there were very personable, they were determined to work with me in every way. Deandre Young goes above and beyond his job title and truly makes sure you walk away happy and satisfied. I will be throwing anyone I can his way! He definitely takes the stress out of car shopping!!

Hector did great, got us a really good deal! Would do business with again.

Service representative was knowledgeable and was able to get everything i needed done. Thanks Jeff!

Frank and Mike was awesome! My second time buying a vehicle from there and had an excellent experience both times.

Sam is an outstanding employee. He went above and beyond, Fair price, great service!I highly recommend this dealership!

Service dept is great. Whether I purchase from this dealership or not, I always use the service dept

The Service Techs were efficient and friendly, They finished in a timely manner also!!

Sam, the salesman, was very helpful and professional and easy to work with. We were in and out with our new vehicle quick and easy! Would recommend Sam to anyone!!

This was the 3rd time i had to bring my vehicle back to you for the same issue.i believe that the service department is a ripoff. Your company only addresses some issues and not all issues at one time so the customer can keep coming back and being charged each time..the last 2 times i brought my vehicle to you..i didnt receive a loaner and both times you kept my car way longer than necessary for repairs that normally can be done in a day or 2.

Rory was very helpful. My previous car died and he picked me up and took me home later, and the next day they delivered my car to me at home. I have bought cars at Cable Dahmer since the 1980s; they are a reliable dealership and I know I can trust them.

Craziest car buying (trying) experience weve ever had! Ill try to condense it. Was told the vehicle (2015 Chrysler Town & country) was available (Friday) and at Cable Dahmer Kia in Lees summit. Went there, wasnt there. Called Saturday morning 15 minutes after they open. Was told it sold. Then we were contacted via email and told it was available, but when when we called was told it was sold. the sales manager said it was available and that we could put down a $500 deposit if we want to have them hold it for us. They told both of us different things when we both messaged them about it. Fast forward to today, I went to look at the vehicle at Cable Dahmer Buick GMC today and the sticker on the windshield says its a 2011 (WTH?!) when I brought this to the attention of the salesperson, he just ripped the sticker off the windshield and said I dont know why thats on there weird! Then I noticed the entire roof and hood is covered in hail damage. When he started the engine it had a noticeable ticking sound.. the vehicle was advertised at $13,000 (if we finance through them) I agreed to do my financing through them and the first number they came back at me with was $17,480 (WHAT JUST HAPPENED?!) while trying to condense everything I have left some things out but they never got below $14,800 out the door. A vehicle with hail damage and according to my research on the internet the 3.6 liter is notorious for broken rocker arms. I felt like I was in the twilight zone through this whole process! If zero Stars was an option I would have chose zero out of five stars for this dealership. We will never shop for vehicles at any of the Cable Dahmer dealerships again.

Im always pleased with the service I received and will always come back. I also encourage others to use the service .

False advertising, specials with discount no they find a way to disqualify you by time you are done they want to offer $750 trade for your 2014 dodge then take away all the discounts bringing cost of vehicle back up to original sale price. Was a waste of time. Wont be back nor refer anyone to their lot.

Zain Ali went out of his way to insure we found the Tahoe we were looking for going to another Cable Dahmer dealership delivered to Independence location. Zain was very polite and professional during our purchasing experience at Cable DahmerThank You

We were treated with the consideration expected. We have every expectation of coming back. We love the care taken to keep our vehicle in the best condition. The free car wash and vacuum are the best. This our fourth vehicle from Cable Dahmer. Thank you! The Bakers

Zahn was a tremendous help and allowed me to test drive and seek the car I wanted, I love the fast service!!!

I have saved for a new truck for many years and Michael Klein has been the most enjoyable and knowledgeable salesperson I have ever dealt with. I can honestly say his patients and never ending assistance was the reason I ultimately purchased my new Sierra from Cable Dahmer.

Did a great job repairing my car making it look brand new after smashed the front of it.

Good job. Quick in and out.

I had an oil change and tire rotation while I waited. I took a short hour and Jeff was very good at welcoming me as a first time visit and answered all my questions concerningmy Buick Enclave.

I had completed my own research, like most these days, and was prepared when I arrived. The dealership was efficient and made the experience pleasant. Both salesman and Finance were personable and knowledgeable. I would recommend them.

Very poor customer service. Service dept mis diagnosed my issue. I had to take it somewhere else for the correct diagnosis. Then they wouldn’t refund my service fee. Poor.

Help me with everything I needed very good Customer service he was great

The dealership was clean and inviting. Restrooms were clean and so was the parking lot. The whole team was friendly and nice; but the dealer we dealt with was named Deandre Young. He was fun and friendly helped us get the car we wanted. We actually had fun and he took very good care of us. Great guy. And most of all he wasn’t pushy. We told him what we wanted and he delivered, big. Thanks Cable Dahmer for a great experience.❤️

I had work done on my vehicle by cable dahmer. I was called that the vehicle was done and ready for pick up, when I arrived I discovered that my entire contents of the glove box and arm rest console were missing. After several attempts to contact the supervisor he would only call back when told police would be involved. He was no help trying to locate the missing items. I was told he couldn’t help me. Do not bring your vehicle to cable dahmer Independence if you want your personal belongings to be there when you get your vehicle back.

It was done on time and communication was good.

10/10 Zain A. Was excellent and very pleasant to work with!

Always taken care of. Excellent service department.

Nothing but crooks. I was told by the sales staff at Cable-Dahmer that Ally would not finance a truck for me without 10 grand down. A week later went to Randy Reed in St. Joseph and Ally financed a 50 grand Silverado and sales tax with zero down. Same finance company different dealership. I will never do business with Cable-Dumber. And I have since bought 2 more brand new vehicles from Randy Reed. When you burn a potential customer sometimes they dont forget.

Very professional and informative customer service was excellent there was no unnecessary concerns and valuable suggestions were communicated

That was the absolute fastest appointment Ive ever had in the year Id been with them

Royce was such a great help! Full of information and willing to go above and beyond! Everyone else was also very helpful and kind.

We absolutely love this dealership and the great staff!!!! Antonio Rivera helped us greatly and sold us our first Yukon Denali 2020. It is beautiful! The looking and buying process here was so smooth and fast, Antonio surpassed our expectations and is amazing. We had fun while buying the car of our dreams. Everyone here is so great and I Highly recommend buying your new car here and ask for Antonio! Thank you again for our Denali, we love it!!!!!

Conner was great at keeping me informed about my 2012 Cadillac SRX repairs. I appreciate his honesty and politeness and telling me the best and safest ways to handle the things needing fixed on my car.. thank you Conner and thanks for the loaner car while I needed it. It was so appreciated. It helped make my car repair situation so much easier.Sincerely Ruby Sapp

Justin was awesome and great to work with on finding the right car for me.

Great communication! Very smooth and quick process.

I could not be happier with my purchase of my brand new vehicle. I worked with Matt and he was great. He answered all of my questions whether it was by phone or in person. He went above and beyond and Im very grateful!

Hakeem was a great salesman. He was very nice to work with. Will recommend anyone to him. You guys have a good man up there. Very respectful. I love my vehicle.Sales manager Brian dillow was helpful and hes a good guy as well.

Friendly, helpful. Better than the chevy dealer. Warranty out but they said that part had an extended warranty. Not to many places would do that. Thank you.

Its always great. They should communicate better. If u say ull come and tell me what going on in an hour then u should with me having to find u.

I love this place! I spend all my time here, anyone who is looking to purchase a vehicle; we can take care of you. No pressure or dismissiveness. We try for our customers! We want everyone to leave happy at the end of their visit.

Sheila is always so kind every time I get my car washed. It makes it easier for me to keep coming back.

Great transaction on our purchase of our new Terrain! No pressure and smooth process. Our sales rep Royce did a great job!

David Hawkins went above and beyond to do all that he could to make our buying experience a good one ----- excellent work David. Also, had a critical need for expedited processing of the title for tax reasons. David, promised me the title would be to me by Tuesday - arrived FedEx on Saturday today --- 3 days early. David and the Cable Dahmer team attended well to my needs. Thank you!

Antonio worked very hard to find e the right car and pleased with it except for the fact I have yet to find the navigation system and if I did how to use it. Also the floor mats for the Terrain was taken by mistake and I am left with the floor mats for the Equinox.

Frank helped me choose the perfect car

Nick on the service line went above and beyond. He did an acceptional job. I had to have some warranty work done, the warranty company didnt want to pay for repairs. But nick argued for me and fought for coverage. And with the combined effort from him and I we were able to get all repairs paid for. With customer service like that I will always use Nick at Cable Dahmer. Thank you guys for all your help!

Thanks Royce Young for my beautiful scatpac. I love the car. This is the second vehicle Ive purchased here. Highly recommend.

I have been going to Cable Dahmer for years. In the past, I have never felt the need to provide a stellar review because the service was typically standard.I had a general maintenance appointment scheduled for this past Monday. On Sunday, my check engine light came on.When I arrived at the dealership, JEFF was my personal representative. I explained the engine light and a couple of issues I was having. He did not balk at the fact that I added more work for them to do (and probably not enough time). I had countless questions over a 48 hour time span.Jeff not only handled all of my questions. He literally got on his hands and knees to check on something for me. In addition, he programmed my car so the locks would work automatically upon entering/exiting my vehicle.Jeff obviously knows how to treat customers which is important, but where I was most impressed is the fact he knew all about my car model. He is extremely valuable to Cable Dahmer. I can only hope to have him as my rep again in the future.Thank you, JeffD

Zain was fantastic! I highly recommend him, Zain helped me get into a car that I want at the price that I wanted! Zain is very humble and respectful! Thank you Zain!

Zain helped me get in to the car that I wanted at the price I wanted thank you!!

My 2018 Sierra is making a ticking sound when I turn the wheel all the way either direction. After two weeks in the shop..... I quote They all make that ticking sound......... It didnt make that sound when it rolled off the lot!!! ......... They just kicked the can down the road. Very disappointing. On to the next gmc dealership.

DeAndre really took care of us today and helped us get the best deal possible. He was very professional and friendly and was a wonderful advocate for my husband and I as costumers.

Had a appointment at 10:30 and it took over a 1 1/2 hours to service my 2015 Acadia. When car was returned the paper floor protector was still on the floor and plastic seat protector was still on seat, I had to remove both and put in trash can. This dealership has been on a decline from a service stand point for several years now and I will not be returning for service or sales in the future.

I worked with Antonio. He was patient and very helpful. He took the time to answer all of my questions (& I had alot)! He worked to get me a very good deal then took the time to show me how to use the technology. I felt he was trustworthy! I recommend Cable Dahmer and when you ho ask gor Antonio!

I believe each dealership could serve their customers better by having an open format of communication with all dealers. I believe that you risk over charging customers without this communication. For instance, I believe that the cable to my power steering cable may have been assessed by Robert Brockton Dealership in Olathe Kansas at the maintenance provided for the transmission scheduled service. I should not have to go through my records to find this information when all of your records are electronically store for all Buick Dealerships. Life could be a lot easier if you all played well together.

Our salesman Hakeem was great. He was very helpful & worked with us getting the best deal he could give to us. Great guy, very friendly.

Hakeem was adamant in helping me to get what I desired. He also was able and willing to communicate how and when it was convenient for me. Everyone was very helpful and courteous! Best car buying experience yet!

Marty Dahmer and his team went above and beyond for us after we were treated terribly at another dealership, not only did we get a better vehicle with more options we got a amazing warranty, I would give them fifty stars if I could, if you are shopping for a vehicle go to Cable Dahmer, 5 year warranty, and if they dont have the vehicle you want they will find it for you like they did for us, its being delivered this morning.

Very satisfied with the Cable-Dahmer dealership.

Sam Terpening was our rep at Cable Dahmer & he is FANTASTIC! We were dreading our car shopping experience, as most do. Sam made our experience quick, easy, & smooth. We so appreciate his efficiency, personalism & professionalism! Thank you, Sam!!!